Director of UX Design

About Figure:

Figure is driving significant change in the financial services sector through its innovative and expanding technology platform. Leveraging its platform's loan origination activities and broad partner network, Figure aims to introduce and expand new products that boost efficiency and transparency in the industry. By integrating advanced technology, Figure’s platform supports transparent and efficient capital markets based on its increasing asset base. This transformation journey is led by the dedicated team at Figure known for their determination, ingenuity, collaboration, and enthusiasm for building from the ground up. Individuals who bring an entrepreneurial approach to their work and embrace a culture of innovation are highly valued at Figure.

Every day at Figure presents a learning opportunity while having a steadfast focus on impactful work. Come join a team of accomplished leaders who have already generated substantial value in the financial technology sector.

About the Role:

The role of the Director of UX Design at Figure involves shaping the future of finance by redefining lending products and financial experiences. Working closely with Product, Design, Marketing, and Engineering teams, the Director will translate user requirements into compelling experiences by seamlessly blending intuitive design and cutting-edge technology to create experiences that resonate with users. By leveraging technical expertise and creative skills, the Director will assess, measure, and track the quality of user journeys to drive Figure towards unparalleled excellence in user experience.

Responsibilities:

• Cultivate a welcoming, inclusive, collaborative, and supportive team focused on delivering exceptional user experiences, interfaces, and effective solutions for the entire FTS ecosystem.
• Lead, guide, and mentor talent at various career stages, from newcomers to experienced professionals, in their professional growth.
• Instill a culture of design centered around users with a strong focus on enhancing the overall user experience across FTS products.
• Collaborate with Engineering, Product, and Design leadership on multiple projects to prioritize and deliver outstanding user experiences and features to FTS's user base.
• Implement AB testing strategies and make data-driven decisions.
• Conduct user research, such as usability testing, interviews, and surveys, to gain insights into user behavior and preferences.
• Drive the design process to envision, iterate, and implement user-friendly experiences that align with business goals and user needs.
• Develop wireframes, prototypes, and mockups to communicate design concepts and collect feedback from stakeholders and users.
• Refine designs based on feedback, results from usability testing, and data analysis to consistently enhance the user experience.
• Ensure coherence, consistency, and reusability across Figure's product range through the establishment and upkeep of design guidelines, standards, and components.
• Collaborate closely with designers and developers to ensure accurate and efficient implementation of designs.
• Stay updated on industry trends, best practices, and emerging technologies in UX design and fintech.
• Advocate for the user throughout the product development cycle and promote a user-centric mindset within the organization.

Qualifications:

• Bachelor's and/or advanced degree in Design, Fine Arts, or related field.
• Keen interest in Human-Computer Interaction and user-centric design and engineering. Advanced degree in HCI or a related discipline is a plus.
• Over 15 years of relevant design and/or product experience in a fast-paced, agile environment, with a minimum of 5 years leading user experience and design teams.
• Experience in the fintech or financial services sector is advantageous but not mandatory.
• Profound familiarity with user-centered design principles and methodologies, usability standards, and research best practices. Experience in developing UI and UX strategies for various products, types, and end-users.
• Demonstrated expertise in Mobile-first accessible application design.
• Proficiency in design and prototyping tools like Sketch, Figma, Adobe XD, or similar.
• Strong advocacy for Design Systems and shared themeable component libraries.
• Excellent communication and collaboration skills, with the ability to effectively convey and present design concepts and ideas.
• Experience in analyzing user feedback and analytics to refine designs and enhance user experiences.
• A dynamic leader and collaborator with a positive outlook and the ability to excel in a fast-paced startup or scale-up environment with autonomy and adaptability to evolving priorities.

Benefits and Perks:

• Competitive salary and avenues for growth.
• Performance-based quarterly bonuses.
• Equity stock options package.
• Comprehensive employer-funded health, vision, dental, and wellness programs for employees and dependents.
• Employer-funded life and disability insurance coverage.
• Employer-provided HSA, FSA, Dependent Care, 401k, and commuter benefits.
• Up to 12 weeks of paid family leave.
• Various work location options including in-office, remote, and hybrid settings.
• Home office and technology stipends for those primarily working outside traditional office setups.
• Flexible time-off policy to empower employees to take desired time off.
• Reimbursement for continuing education.
• Regular team swag deliveries.

For residents of CO, NY, CA, and WA, the salary range is between $184,800 - $231,000 with up to a 25% Bonus and Equity. Actual compensation may vary depending on individual candidate experience and location.

Depending on your residential location, specific laws may govern how Figure handles applicant data. California Residents should review the California Employee and Prospective Employee Privacy Notice for detailed information. By submitting an application, you agree to and acknowledge that you have read and understood the notice.

Figure will not provide work visa sponsorship for this position. All individuals hired will need to verify identity and eligibility to work in the United States as required by federal law. A mandatory employment eligibility verification form must be completed upon hire.