Head of Operations & Outsourcing

Binance is a prominent global blockchain ecosystem with a key focus on the largest cryptocurrency exchange globally, serving over 300 million users in 100+ countries. The organization is known for its top-tier security, transparency on user fund management, fast trading engine, high liquidity, and an extensive range of digital asset products. Additionally, Binance's services encompass trading, financial solutions, education, research, payments, institutional support, Web3 functionalities, and more. The company aims to leverage blockchain technology and digital assets to create an inclusive financial ecosystem, fostering global financial access and enhancing the freedom of money.

Responsibilities

• Provide comprehensive support to the Firm's Head in effectively managing daily business operations, particularly ensuring the attainment of Binance's business objectives in the European region.
• Oversee and handle the day-to-day business activities of the company in Europe, in close coordination with both local and global department heads to facilitate smooth operations.
• Ensure the operational structure, governance, personnel, processes, and technology are optimized to accommodate and drive business scalability across the region.
• Develop and implement operational strategies that align with business goals and growth targets.
• Ensure the delivery of outsourced services align with regulatory requirements, industry standards, internal policies, and agreed service level agreements.
• Cultivate and manage relationships with external partners, vendors, and service providers.
• Implement operational leadership strategies across functions to fulfill the strategic plan in line with legislative, regulatory, and operational requirements.
• Establish and manage a robust performance management framework in compliance with HCMC expectations and ESMA Guidelines regarding the oversight of outsourced services.
• Collaborate closely with key departments such as Finance, Risk, Compliance, and Internal Audit to foster cohesion in operational and outsourcing efforts.

Requirements

• Possess an undergraduate degree with a minimum of 10 years of relevant experience.
• Demonstrated experience as a COO/Head of Operations in an EU-regulated organization, preferentially under HCMC or a similar governing body.
• In-depth understanding of ESMA and HCMC regulations, guidelines, and reporting practices.
• Strong communication and influencing skills across all organizational levels and external stakeholders.
• Ability to excel in a dynamic international fintech/financial services setting.
• Proficient in analytical skills to translate central requirements into practical and compliant local solutions.
• Sound comprehension of regulated financial services functions such as Compliance, Finance, Risk, Treasury, Audit, and Outsourcing.

The organization is committed to fostering a diverse workforce as it believes it is imperative for achieving success. Artificial intelligence tools may be used as a support mechanism during the recruitment process to analyze applications, resumes, or assess responses, working alongside the recruitment team. These tools aid in decision-making but do not replace human judgment.