Head of Professional Services Engineering
- Engineering Manager at R3 Professional Services
About R3 Professional Services
R3's Professional Services team specializes in Corda technology, providing expertise, guidance, and support to help our customers successfully adopt and implement Corda in their businesses. We work closely with our customers to design, build, deploy, and advise them on their Corda journey, ensuring long-term capabilities for their digital currency and digital asset needs.
Through business consulting, technical solutions, and end-to-end implementation, our goal is to help our customers achieve their business objectives effectively. We take a customer-centric and innovative approach to tailor our services and solutions to meet their evolving needs, collaborating with our Sales, Engineering, and Product organizations.
Role
As an Engineering Manager at R3 Professional Services, you will lead the Engineering function within the organization. Reporting to the Head of Professional Services, you will be responsible for managing a global team of multidisciplinary engineers dedicated to providing engineering services and technical solutions for end-to-end implementation projects leveraging R3's Corda Distributed Ledger Technology and Digital Currency solutions. You will also be part of the wider PS leadership team, aligning with the organization's goals and strategy to drive growth.
Responsibilities
- Develop and maintain the PS delivery Engineering strategy, ensuring precise and concise working methods for the team.
- Collaborate with the PS leadership team to define and communicate a detailed delivery plan, ensuring consistent project delivery aligned with the agreed strategy.
- Balance billable utilization of the PS engineering team, delivering revenue while creating repeatable toolkits and templates for future projects' operational efficiency.
- Foster the overall well-being of the PS engineering team, creating opportunities for knowledge sharing, collaboration, and inspiration.
- Establish software development processes and ensure their adherence across all projects, focusing on quality, scope, and budgets.
- Aid in the creation of a framework for estimating build projects, ensuring accurate estimates for components of complex projects.
- Provide high-level guidance to senior technology and business stakeholders, representing R3 in strategic conversations regarding the benefits and attributes of R3's technology suite.
- Participate in interviews for expanding the team, maintaining the highest standards for engineer quality.
- Synthesize customer feedback and communicate learnings internally to Engineering, Product, and Sales to enhance R3's product and service offerings according to customer needs.
Experience
- Demonstrated experience in mentoring, supporting, and improving engineering teams.
- Proven experience in building and growing customer-facing engineering teams.
- Strong experience in building production-grade systems and releasing code with distributed systems or n-tier architecture.
- Ability to effectively communicate architecture needs to both technical and business audiences.
- Previous hands-on experience with a JVM-based programming language.
- Proficient in articulating technical solutions and translating them into customer solutions.
- Excellent communication skills for technical and non-technical audiences.
- Successful track record in managing multiple projects and initiatives in a fast-paced and dynamic environment.
- Full software delivery experience of complete end-to-end projects, preferably leveraging AWS and Azure cloud technologies.
- Experience collaborating with cross-department leads to deliver large-scale projects.
R3 is at the forefront of digital finance, empowering regulated businesses with multi-party solutions that deliver trust in the digital realm. Our flagship DLT platform, Corda, is trusted by leading financial market infrastructures, exchanges, central banks, and commercial banks.
Corda is an open and permissioned distributed application platform that enables regulated institutions to harness the power of direct digital collaboration and solve complex multi-party workflows.
At R3, we pride ourselves on being an equal opportunity workplace that embraces diversity and inclusion. We support individuals of all ethnicities, races, genders, sexual orientations, origins, disabilities, veteran statuses, and cultures. We believe that our collective differences make us stronger as a team. If you feel you would be a great addition to R3 but do not meet all the criteria, please still consider applying. We are always excited to meet collaborative and innovative individuals eager to work with us.
