Investigations Specialist

Status
Manama, Bahrain +3
Full time
Remote
Compensation is not specified
Role
Security Engineer
Description

Responsibilities

  • Support the Security/Internal Investigations team by addressing customer inquiries and complaints related to on-chain investigations involving illicit activities.
  • Analyze customer account data, on-chain and off-chain transactions, account characteristics, and other relevant information to evaluate activity nature and track fund movements.
  • Investigate and report instances of fraud, scams, and thefts, including unauthorized transactions within Binance accounts.
  • Thoroughly document investigative procedures, detailing steps taken, information collected, and conclusions drawn.
  • Collaborate with other departments to acquire or provide information pertinent to investigations and customer accounts.

Requirements

  • Proficiency in blockchain analytics, including both tool-based and manual fund tracing using appropriate blockchain explorers.
  • Strong research and writing skills to convey findings clearly and succinctly.
  • Minimum of 2 years of customer service experience, preferably in the fields of finance or E-commerce.
  • Ability to analyze account data for informed decision-making.
  • Critical thinking skills and excellent investigative capabilities to consider various scenarios during troubleshooting.
  • Capable of working well within a team, independently, or with minimal supervision.
  • High level of security awareness.
  • Exceptional attention to detail and robust analytical abilities.
  • Professionalism and strong ethical standards.
  • Proficiency in Chinese (preferred but not mandatory) in addition to English.
  • Core working hours between 15:00 and 02:00 UTC+0, including coverage on at least one or both Saturdays and Sundays.
Skills Required
Avatar
Binance
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified
Status

More Full-time Jobs

Show more

FLASH USDT SENDER SOFTWARE FAKE USDT SENDER TOOL APP

New Germany, Canada +4
New Germany, Canada +4
Full time
Remote
Best Fake USDT Sender Software Download Flash USDT Sender App
 
Real Fake USDT Sender Software, Fake USDT Transaction App, Flash USDT Sender App, USDT Flashing software, Fake Tether Sender Software, Flash USDT Sender Tool,
 
As cryptocurrencies like USDT (Tether) gain popularity, so do developers works in creating an innovative software for users, tools like the Fake USDT Sender Software or Flash USDT Generator.
 
GET LIVE VIDEO DEMO:
https://wa.me/447782260422
 
What is FAKE USDT SENDER SOFTWARE ?
 
This is a software that can generate and send flash usdt to any wallet of your choice and the fusdt perform and works just like the real usdt for 180 days and after the 180 days the fake usdt dissappear from the wallet and the software generate up to $500k daily. It’s a lifetime software which works on phone and PC, and remember it supports all wallet.
 
There is a live test and demo to your USDT wallet to make sure the software is working perfectly
 
FEATURES OF THE FAKE USDT TETHER SENDER SOFTWARE :
-Can send maximum 1-150,000USDT-Transferrable from one wallet to another-Support all wallet-100% Anonymity-Splitable-User Friendly
 
CONTACT THE ADMIN TO DOWNLOAD THE SOFTWARE
https://wa.me/447782260422
Tags :
crypto sender app, fake tether transaction, USDT fake transfer, blockchain safety, flash crypto software, crypto security awareness, fake USDT flasher
70.83
Monthly
See details

Part-Time Support in Mexico | Chile | Colombia

Part time
Remote
We're seeking someone currently based in Mexico | Chile | Colombia. We have multiple openings. Details will be shared via chat. Applications should include a LinkedIn profile. It's a long-term opportunity, expected to last over a year.

Business Development Manager

Full time
Remote
About Us
We are a boutique, Asia-based Web3 marketing agency working with early-stage and growth-stage crypto projects across DeFi, infrastructure, consumer apps, and gaming.
Our team has executed campaigns with leading L1/L2 ecosystems, DeFi protocols, and community-driven projects.
We focus on narrative design, community activation, cross-market growth, and delivering impactful results for clients in Asia and globally.
We are now expanding our BD and Community Ops teams.
The Role : Business Development Manager (75k-150k)
We’re looking for an energetic, relationship-driven BD Manager to help us expand our client base across Asia, Europe, and emerging markets.
You will represent the agency, identify growth opportunities, and build long-term relationships with founders, marketing teams, and communities.
Responsibilities
Identify and reach out to potential clients across DeFi, L1/L2, GameFi, infrastructure, and consumer crypto.
Manage inbound leads and maintain ongoing partner relationships.
Develop proposals for marketing, community growth, content strategy, and campaign execution.
Attend virtual and in-person events; represent the agency in AMAs, panels, or client calls.
Create collaboration opportunities with ecosystems, media outlets, KOL networks, and community groups.
Work closely with internal teams (content, community, strategy) to align solutions with client needs.
Requirements
1–3 years of BD, partnerships, or client-facing experience (Web3 preferred).
Strong communication and negotiation skills.
Understanding of crypto communities, social platforms, and narrative-driven marketing.
Comfortable working in a fast-paced, global, remote environment.
English required; Asian language fluency is a strong plus.
Familiarity with Southeast Asia Web3 projects, with strong relationships with project teams preferred.
Bonus
Experience in a Web3 agency, marketing firm, or KOL network.
Existing network of founders, CMOs, or BD leads within crypto.
Familiarity with China/SEA/India/Korea/Japan market dynamics.
Payment in Crypto
6,667-10,000
Monthly
See details

Operation Manager (Crypto)

Ho Chi Minh, Vietnam
Ho Chi Minh, Vietnam
Full time
Remote
About the Company: 
Bitcastle is a cryptocurrency exchange and Forex (FX)platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeOperation Manager (Crypto) to join our team.
About the Role: 
We are looking for an Operations Manager to join the Bitcastle team. In this role, you will design, implement, and maintain efficient operational frameworks for our cryptocurrency trading platform. You will optimize existing operations processes, manage daily platform activities, ensure compliance with regulatory requirements, and support the smooth functioning of overall operations.
Design, implement, and maintain an efficient and effective operational framework for the crypto platform
Optimize existing operations processes to improve operational efficiency
Conduct data analysis and forecasting to support operational decisions
Manage platform transactions and daily activities, working closely with finance and customer support teams
Conduct client due diligence and screenings, and oversee KYC tools and processes
Ensure adherence to legal and compliance requirements, including coordination and communication with internal and external auditors and stakeholders as appropriate
Requirements: 
At least 1 year of operations experience in crypto exchanges trading platforms (relevant experience in tech platforms will also be considered)
Knowledge and expertise in KYC and AML regulations
Strong analytical skills and high attention to detail
Preferred Qualification:
Deep knowledge and interest in Crypto (knowledge of crypto or blockchain is an advantage)
Japanese Language (good to have)
Experience as an Operations Manager or in a senior operations role
167-250
Monthly
See details

Member Service Representative

Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
4,507-6,760
Monthly
See details