VIP Sales Manager — Prediction Markets & CFTC Perps
We are in the process of establishing the VIP retail franchise focusing on CFTC-regulated prediction markets and perpetual futures, encompassing crypto and equity perps. As a VIP Sales Manager, your responsibilities include managing a book of high-volume individual traders, acquiring new traders, getting them actively trading, encouraging ongoing trading activity, and cultivating long-term trading relationships.
This role requires engaging with sophisticated retail and prosumer traders, including crypto perps whales, prediction-market enthusiasts, sportsbook/CFD VIPs transitioning to onshore platforms, and active equity derivatives traders. Your role encompasses the end-to-end sales process: sourcing leads, converting prospects, onboarding new traders, retaining clients, and reactivating dormant traders. You will act as the primary contact for your key accounts and serve as a representative for traders within Product, Risk, and Growth functions.
Job Responsibilities:
- Develop and manage a pipeline of VIP retail traders suitable for event contracts, crypto, and equity perps.
- Lead the complete sales cycle, from initial outreach to qualification, conversion, onboarding, and ongoing trader support.
- Identify and attract new high-value traders from competitor platforms and articulate clear value propositions related to liquidity, fees, user experience, and regulatory advantages.
- Guide each VIP trader to the appropriate product offering based on their preferred trading style and preferences.
- Implement strategies to re-engage inactive traders through data-driven outreach and customized incentives.
- Provide day-to-day support for your trader portfolio through various communication channels, ensuring swift issue resolution and collaborating with Support, Risk, and Operations teams.
- Monitor trader behavior to offer structured feedback to Product and Growth teams regarding product enhancements, margin requirements, fees, and user experience.
- Achieve and report on VIP-focused KPIs, including trading volume, active traders, new acquisitions, reactivations, and competitive migrations.
- Represent the brand within trader communities and at industry events to foster relationships with VIP retail traders.
- Maintain accurate CRM records, including documenting all significant client interactions.
Job Requirements:
- 3–5+ years of experience in client-facing VIP sales, retail derivatives coverage, or business development within crypto exchanges, CFD brokers, prediction markets, or similar entities.
- Established network of high-volume individual traders (crypto, event markets, or equity derivatives) for immediate engagement.
- Proficient understanding of retail/prosumer trader behavior in perps and event contracts trading, including leverage, margin modes, funding mechanisms, fees, and trade volume drivers.
- Demonstrated success in cold sourcing, closing deals, and growing VIP relationships to meet volume and revenue targets.
- Comfort working in a regulated CFTC environment, with preference for Series 3 certification or ability to obtain within 60 days.
- Strong emotional intelligence and ability to provide white-glove client service, suitable for engaging with traders in varied settings.
- Excellent written and verbal communication skills in English (proficiency in another language is a bonus), with sample written presentations welcomed.
Nice to Have:
- Previous VIP or derivatives sales experience at specific platforms.
- Background in sportsbook or gaming VIP acquisition.
- Familiarity with prediction markets and event-driven trading.
- Active engagement in crypto or trader communities.
- Exposure to US-compliant perpetual futures trading compared to offshore platforms.
Salary: $110,000 - $160,000 annually (excluding potential commission earnings)
Life at Crypto.com:
As the trusted partner for high-value traders, you will have the opportunity to work within a forward-thinking and supportive team environment where personal and professional growth are prioritized. Various employee benefits, including competitive salary, attractive leave entitlement, 401(k) plan with match options, and group health coverage, are provided.
Crypto.com is committed to diversity and equal opportunities in recruitment and employment practices, valuing candidates with diverse backgrounds, perspectives, and skills that enhance the team dynamic. Personal data shared by applicants will be used strictly for recruitment purposes.
Please note that only shortlisted candidates will be contacted.

