Lead Content Designer

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Circle operates as a financial technology company pioneering the burgeoning internet of money, facilitating borderless, near-instantaneous, and cost-effective transfer of value akin to digital data globally. This transformative internet layer presents unprecedented possibilities for enhancing payments, commerce, and markets, fostering increased global economic prosperity and inclusivity. Circle's innovative infrastructure, such as USDC, a blockchain-based dollar, empowers businesses, institutions, and developers to leverage these advancements amidst a pivotal juncture in the realms of money and technology.

Your Role at Circle:

Circle prioritizes transparency and steadfastness throughout its operations, now expanding into key global jurisdictions as the organization advances. Speed and efficacy drive our achievements, guided by our core values - Multistakeholder approach, Mindfulness, Commitment to Excellence, and High Integrity. Working within a dispersed environment, Team Circle thrives collaboratively, fostering a versatile and diverse workspace where fresh concepts are embraced, and every individual shares ownership.

Primary Responsibilities:

Circle seeks a seasoned Senior Content Designer responsible for crafting customer-oriented solutions that revolutionize interactions with currency, treasury, and payment services.

In this capacity, you will play a pivotal role in molding the tone and user experience across various product segments while spearheading the adoption of Content Design at Circle. As an integral member of the product design team, you will collaborate with departments involving product, legal, marketing, and compliance to create a premium user experience with consistent language and a cohesive voice reflecting our brand identity.

Key Focus Areas:

• Partnering with product designers to create immersive user interfaces rich with content.
• Devising and implementing customized content style guides aligning with respective organizational objectives to maintain coherence across platforms and teams.
• Gaining insights into customer needs within the dynamic crypto and blockchain landscapes.
• Collaborating with legal and compliance counterparts to simplify complex data and ensure accessibility.
• Utilizing data analysis to drive decision-making processes for both your team and stakeholders.
• Facilitating the growth of the product design team, enhancing best practices and elevating content creation across the organization.
• Streamlining language and developing clear-cut narratives to shape an intuitive product experience unified across the platform, simplifying complex topics for comprehension.

Alignment with Core Values:

• Multistakeholder: Committed to serving customers, shareholders, employees, families, and local communities.
• Mindful: Demonstrates respect, active listening, and attention to detail.
• Driven by Excellence: Fiercely dedicated to customer success, continuously pursuing excellence, and refraining from mediocrity.
• High Integrity: Upholds transparency, honesty, and ethical conduct, shunning manipulation, dishonesty, and intolerance.

Desired Qualifications:

Senior Content Designer Criteria:

• Over 4 years of experience in content design/UX writing in collaboration with product teams, closely engaging with design, product management, and engineering functions.
• Demonstrated portfolio showcasing end-to-end problem-solving narratives through the design process.
• Passion for refining user experiences through experimentation and iterative processes.
• Familiarity with design systems and employing them to streamline work processes.
• Experience addressing issues related to B2B, Enterprise, or Developer tools.

Lead Content Designer Criteria:

• Meets all Senior Content Designer requirements and:
• More than 7 years of UX writing or content design experience, overseeing content evolution for multiple products or features.
• Established reputation for cultivating a robust design culture centered around customer needs.
• Proficiency in connecting diverse areas of product development to resolve complex problems.
• Background in handling challenges linked to B2B, Enterprise, or Developer tools.

Additional Details:

• Immediate PERM sponsorship available to eligible candidates for this role.
• Compensation ranges and total packages factor in diverse elements, such as experience, skills, qualifications, and specific business needs.
• Compensation varies by location; additional details may apply to candidates in different regions.
• Comprehensive benefits, including Equity and Medical, Dental, Vision, and 401(k) plans, along with a discretionary vacation policy, paid sick leave, and annual holidays within the U.S.

Circle is an equal opportunity employer that embraces diversity and prohibits discrimination based on race, religion, nationality, gender, age, marital status, veteran status, or disability. The company adheres to the E-Verify Program in specified locations for compliance with legal regulations.

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