Lead Solutions Engineer

As a Lead Solutions Engineer, you will play a crucial role in driving innovation and success by collaborating with sales, product, and engineering teams to create customized technical solutions for customers. Your responsibilities include facilitating decision-making across teams and breaking down barriers to close new business opportunities. By addressing critical business needs, you will ensure long-term customer success, guide product development based on market demands, and improve business strategies efficiently.

Responsibilities

• Take ownership of pre-sales development and documentation of SaaS configurations and technical solutions.
• Cultivate relationships with clients as their primary technical contact throughout the sales process.
• Understand customers' business requirements and use cases to devise innovative solutions that enhance satisfaction and foster long-term engagements.
• Assist clients in internal technology stack choices and configuration for utilizing HealthVerity products.
• Tailor solutions to align with customers' budget and timeline constraints.
• Provide insights for new product/feature developments and resource allocation decisions.
• Collaborate with internal teams to assess feasibility and effort required for novel workflows and configurations.
• Develop technical workflow diagrams and drive process enhancements to streamline the sales process and transition to post-sales customer support.

Requirements

• 7+ years of experience in technical pre-sales roles, preferably in SaaS B2B or related areas such as product or data workflow design.
• 5+ years of client-facing roles and project management experience in a complex technical environment.
• Highly proficient in using SaaS products in the workplace, like Salesforce, JIRA, Confluence, LucidChart, or similar tools.
• Excellent written and verbal communication skills with a proven track record of collaborating with diverse stakeholders.
• Knowledge and experience in regulated industries such as HIPAA compliance.

Preferred Qualifications

• Familiarity with the healthcare industry and data ecosystem, direct experience with large healthcare datasets preferred.
• Working knowledge of SQL, Python, Databricks, Airflow, ETL processes, and AWS environments.

Salary Range

$90,000 - $200,000 per year

Location

The preferred hiring locations include Philadelphia, Boston, New York City, Baltimore, Washington D.C, Charlotte, Raleigh-Durham, and Atlanta. Remote work is supported from key locations and approved states within the Eastern Time Zone.

About HealthVerity

HealthVerity aligns cutting-edge technologies with extensive healthcare and consumer data ecosystems to drive substantial progress and innovation in healthcare. Through foundational principles of Identity, Privacy, Governance, and Exchange (IPGE), HealthVerity offers a flexible and comprehensive approach that integrates robust Identity management with built-in Privacy compliance and Governance to facilitate the discovery and Exchange of diverse data at an unparalleled pace.

Benefits and Perks

• Competitive base salary with annual bonus opportunities.
• Comprehensive benefits package from the first day of employment, including medical, dental, vision, 401k, and stock options.
• Flexible work arrangements, including hybrid roles with occasional travel to the HQ in Philadelphia.
• Generous PTO policy, including vacation, personal/sick time, and paid parental leave.
• Individualized onboarding with mentorship and resources provided for a smooth transition.
• Ongoing professional development opportunities, including regular 1:1 sessions and budget for growth initiatives.

Diversity and Inclusion

HealthVerity is an equal opportunity employer committed to fostering an inclusive workplace environment. We value diversity and believe that incorporating different perspectives strengthens us as a team. Discrimination of any form is not tolerated, and all qualified job applicants will receive consideration for employment without regard to race, color, religion, gender identity, or other protected statuses.

Additional Information

Remote work options are limited based on tax and labor regulations, and specific details about remote positions can be discussed during the interview process. For accommodation needs during the application process or any inquiries, please contact the provided email address.

Equal Opportunity Employer

HealthVerity is dedicated to promoting equity, inclusion, and diversity in the workplace. Our commitment to providing a collaborative and innovative future for healthcare is rooted in ensuring that every individual has an opportunity to contribute to our shared mission.