Senior Product Manager, Subscriptions

Our Product Management team leads product initiatives from inception to execution, driving impacts and launching products/features globally. We work closely with engineers, designers, analysts, marketers, and other cross-functional team members to deliver outstanding features and products.

Our Subscriptions team concentrates on expanding recurring revenue streams and enhancing customer lifetime value through the creation and launch of compelling membership models, benefits, and payment experiences within our product ecosystem.

We are seeking Product Managers to spearhead product initiatives from start to finish. This role presents a unique opportunity for individuals with a strong vision to architect and oversee a platform that transforms the industry. You will have the chance to make a significant impact and introduce products/features on a global scale. Collaboration with various teams will be essential to deliver exceptional features and products.

Job Responsibilities

• Develop and own the end-to-end strategy, P&L, and success metrics for all subscription and membership offerings.
• Implement and assess A/B tests involving pricing, feature gating, trial periods, and payment flows to continuously enhance conversion and retention metrics.
• Create and manage the team's roadmap, milestones, and dependencies while considering strategic priorities.
• Design, test, and launch new tiered subscription models, promotional offers, and loyalty programs to drive enrollment and reduce churn.
• Analyze subscription performance data to identify growth opportunities and prioritize roadmap items.
• Define features, craft product specifications, conduct user studies, manage the backlog, and ensure timely delivery of products/features.

Job Requirements

• Demonstrated ability to manage subscription economics, including defining key metrics like LTV:CAC and gauging the impact of pricing and feature adjustments.
• Deep technical understanding of payment gateways, recurring billing platforms (e.g., Stripe, Zuora), and integration needs.
• Data-driven work approach with a user-focused perspective.
• Genuine passion for developing engaging customer-facing products and experiences.
• Previous experience in launching and iterating on successful software or financial products at scale.
• Strong collaborative skills to work effectively with different teams such as designers, engineers, QA, Marketing, compliance, and growth.
• Bachelor's degree or equivalent experience; prior experience in the subscription economy or managing products with substantial recurring revenue is a plus.

Life at Crypto.com

Empowered to innovate and explore new opportunities within a talented, ambitious, and supportive team. Transformational, proactive work environment fostering thoughtful and innovative solutions. Encouragement for personal and professional growth through the development of new skillsets. Inclusive and supportive work culture where colleagues collaborate to achieve common goals. Unified team dynamics aimed at achieving the goal of cryptocurrency adoption worldwide.

Benefits

• Competitive salary with medical insurance coverage including dependents.
• Generous annual leave entitlements and work flexibility options.
• Internal mobility programs for diverse career advancements.
• Work perks inclusive of a crypto.com Visa card upon joining.
• Region-specific benefit packages available.

About Crypto.com

Crypto.com was founded in 2016, serving millions of customers globally as the fastest-growing cryptocurrency platform. Our focus is on accelerating cryptocurrency adoption through innovation and empowering the next generation of digital entrepreneurs. Diversity and inclusion are core values we embrace to strengthen our team.

Applicants' data will be used solely for recruitment purposes, and only shortlisted candidates will be contacted. Artificial intelligence tools may assist in parts of the hiring process to support our recruitment team without compromising human judgment. For more details on data processing, feel free to reach out to us.