Technical Support Engineer
Full time
Remote
Compensation is not specified
Role
Software Engineer
Description
我们的愿景
作为全球⼗⼤数字资产交易所之⼀(仍在上升🚀),我们在交易、安全 和区块链产品创新⽅⾯提供⼀流的服务体验。
我们的⽬标是让所有⼈都能参与到加密市场的建设中来,使得最前沿的、最有潜⼒的加密货币项⽬得以安全上线并交易。你有兴趣加⼊这样⼀⽀去中⼼化团队吗?
团队介绍
产品研发团队自成立以来一直秉承用户至上和安全至上的理念,产品不断更新迭代,技术稳中求新。 加入产研团队,你将和一群业内一流的技术伙伴一起,打磨高性能、高可靠、创新不断的全球Top5的平台,在这里,你的发展空间无限,未来可期。
我们正在全球招募更多优秀的志同道合的朋友加入我们,我们理想的候选人:积极主动,逻辑能力较好,有着良好的团队合作和沟通协调能力;具有一定专研精神,敢于挑战自我,勇于解决各种未知问题。
岗位职责
- 主要侧重产品体验优化;
- 参与公司产品的需求分析,深入了解各项业务;
- 帮助用户、业务和产研分析、定位、重现、解决、跟踪线上问题;
- 对问题进行复盘分析,参与知识库沉淀和工具建设,不断提升问题处理质量和效率;
- 通过数据分析挖掘产研类问题,并进行问题追因,为产研提供数据支持和优化方向;
- 在项目中保持各团队积极有效的沟通,驱动问题解决,具有发散性思维。
任职资格
- 本科以上,计算机、数学相关专业毕业;
- 对业务有自我独立见解、具有较强的业务分析能力和逻辑能力;
- 具有问题分析、总结归纳能力,能够准确定位问题、发散性发现问题,并持续跟踪问题;
- 熟练使用数据库(SQL/MySQL)查询操作;
- 熟悉互联网项目迭代测试流程;
- 有金融相关测试经验优先;
- 积极主动,沟通能力较强;
- 对于行业要有一定的认知和热情。
Gate价值观
我们崇尚价值⾄上的原则,您的知识、愿景和⾃主性将在这⾥充分发挥, 我们专注于使⽤最好的产品和服务来赢得全球客户的赞誉,并将去中⼼化的理念带到世界各地。
我们的价值观包含正直、洞察、创新、求知与合作,在Gate.io ,我们致⼒于打造独特的Gate风格,并寻找与Gate.io价值观相契合的你。
我们的公司
Gate.io成⽴于2013年,是领先的加密货币交易所之⼀,在全球范围内提供 与多种领先数字资产交易相关的服务。Gate.io拥有超千万的注册⽤户,被认为是全球最安全和最可靠的加密货币平台之⼀。 Gate.io已经过区块链透明度验证,根据流动性和交易量 ,⼀直稳居全球⼗⼤加密货币交易所⾏列(CoinGecko)。
Skills Required

Gate.io
Website
Gate.ioCompany size
Not specified
Location
Hong Kong
Description
Established in 2013, Gate.io is world top 10 exchange platform,It is a full-service digital asset exchange platform covering millions of users around the world.
The company prides itself on providing industry-leading security in addition to having been audited to show 100% proof of reserves. Gate.io operates in most countries across the world, and is always committed to complying with the applicable laws where it operates.
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Excellent communication and interpersonal skills for engaging with team members and stakeholders.
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Aspiring to transition into venture capital or professionalize angel investing skills.
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Founder Fellow
📍 Remote | 3-Month Contract
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Hands-on AI & Web3 Work – Build and iterate on cutting-edge solutions in AI and blockchain.
Leverage Resources – Work alongside investors, advisors, and a global network to accelerate your startup.
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Proven entrepreneurial experience – Ideally, you’ve built a startup before (even if it failed).
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Founder-Centric Program – Hands-on support to launch a company.
Unmatched Network – Access to top investors, mentors, and builders in crypto and AI.
Long-Term Value – Lifetime membership in the Iron Key community & alumni network.
Fundraising Support – Get exposure to global investors and funding opportunities.
📩 Apply Now
If you're ready to build and scale a new venture, apply here:
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