Trading Operations Engineer
Flow Traders seeks a self-motivated individual with a keen interest in both technology and financial markets to join the APAC Trading Operations team. The ideal candidate should possess an entrepreneurial mindset along with the ability to effectively manage multiple tasks. This role involves collaborating with a driven and skilled team comprising Traders, Developers, and System Engineers to collectively achieve objectives.
As a key member of the Trading Operations team, your responsibilities will include hands-on support for traders to ensure the reliability and performance of our proprietary trading systems. Moreover, you will be engaged in various projects, offering insights on structural enhancements, and staying abreast of industry trends to capitalize on new technological opportunities.
Key Responsibilities
- Address technical issues promptly that impact in-house trading applications
- Optimize the infrastructure to align with business requirements
- Employ project- and change-management tools to configure and uphold trading infrastructure
- Enhance and analyze exchange connectivity
- Monitor and document trading applications and IT infrastructure
- Collaborate with developers to conceptualize advanced in-house applications
Qualifications for Success
- Familiarity and interest in Unix/Linux and Windows operating systems
- Previous experience in the financial services sector
- Proficiency in scripting languages such as bash and Python
- Fundamental networking knowledge (TCP/IP, routing, multicast, etc.)
- Exceptional communication skills with a customer-focused approach
- Ability to thrive in a dynamic environment with a sense of urgency
- Strong organizational, analytical, and problems-solving capabilities
Flow Traders does not entertain unsolicited resumes from staffing firms or search agencies. Any resumes or candidate information shared with Flow Traders employees via-email, the Internet, or directly without a valid and signed search agreement will be considered freely available to Flow Traders without any constraints, and no placement fee will be payable if the candidate is hired.

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Founding Head of Engineering

Senior Technical Recruiter (Blockchain/Web3)
Requirements
4+ years of technical recruiting experience, with at least 2 years within a Web3 talent acquisition environment.
Deep understanding of blockchain ecosystems.
Strong knowledge of recruitment methodologies and industry best practices.
Hands-on experience with recruitment software and applicant tracking systems.
Proven ability to attract and engage top technical talent through creative sourcing strategies.
Data-Driven Mindset: Experience working with recruitment analytics and metrics to drive hiring decisions and optimize processes.
Strong network within Web3 and engineering communities.
Familiarity with remote hiring strategies and international recruitment processes.
English: Advanced
Soft Skills Competencies:
Outstanding communication and interpersonal skills, with the ability to thrive in a fast-paced setting and manage multiple priorities effectively.
Flexibility & Adaptability: Ability to navigate changing priorities and adjust strategies as needed.
Ownership & Proactivity: A self-starter who takes initiative, assumes responsibility, and drives projects forward.
Continuous Learning: Strong ability to self-learn, stay updated on industry trends, and implement new best practices.
Professionalism: High level of integrity, professionalism, and commitment to excellence.
Key Responsibilities
Talent Acquisition: Implement creative sourcing strategies to identify, evaluate, and engage top-tier candidates.
End-to-End Recruitment: Manage the full hiring process, including job posting creation, candidate outreach, interview coordination, and offer negotiation.
Stakeholder Collaboration: Partner closely with hiring managers, technical leads, and executives to define hiring needs and drive a proactive recruitment strategy.
Pipeline Development: Build and maintain a strong pipeline of passive candidates for future hiring needs.
Candidate Experience: Build and nurture relationships with candidates, ensuring a seamless and positive recruitment journey.
Data & Systems Management: Utilize applicant tracking systems and recruitment tools to track candidate progress and maintain accurate records.
Market Insights: Stay updated on trends, compensation benchmarks, and best practices in blockchain/Web3 hiring.
Additional Support: Contribute to various recruitment initiatives and projects as needed.
We Offer
Competitive compensation
Social package (24 working days of annual leave, 5 paid sick days)
Flexible working hours
Challenging projects in diverse business domains and a variety of tech stacks
Personal development and professional growth opportunities
Work with talented, ambitious and family-feel teams
Educational possibilities: corporate courses, knowledge hubs, and in-house English classes
Compensation for your professional certification & support for your learning activities
Opportunity to choose IT equipment you like
Corporate social responsibility
📩 To apply, please send your CV along with a cover letter in English, outlining the impact you aim to make in this role and how your experience aligns with our goals.

Benefits Program Lead, Customer Success
Backed by substantial funding from esteemed investors like Blockchain Capital and Naval Ravikant, Toku is expanding rapidly to meet the escalating demand for compliance solutions amidst evolving regulatory frameworks.
The company is currently searching for a Benefits Program Lead to join the Customer Success team. The chosen candidate will be responsible for overseeing global benefits operations comprehensively. This entails serving as the primary expert for clients, ensuring ongoing compliance of benefits plans, adherence to renewal schedules, and delivering seamless customer experiences. We seek an individual who excels in taking ownership, proactively addressing challenges, and is dedicated to optimizing and automating manual processes.
Key Responsibilities:
Client Success & Escalations: Provide expert guidance during client interactions, assist in issue resolution, and maintain accuracy in internal benefits resources.
Global Plan Administration: Manage daily benefits operations across various countries, aiming for minimal error rates and ensuring a smooth experience for clients and their teams.
Renewals & Vendor/Broker Management: Oversee renewal processes, conduct market assessments, negotiate rates, and provide clients with informed decision-making support.
New Country Benefit Installs: Coordinate benefit installations in new countries, comparing legal requirements with market standards, ensuring a smooth rollout, and keeping clients informed.
Automation & Data Flow: Identify and eliminate inefficiencies through collaboration with the Engineering team to enhance operational efficiency for both internal and client-related processes.
Vendor Billing & Finance Interface: Audit invoices, address billing issues, and collaborate with Finance and carriers to manage administrative tasks effectively.
Process Documentation & Enablement: Maintain well-organized standard operating procedures (SOPs) for benefits, enabling prompt access to consistent information for internal teams and clients.
Analytics & Insights (Nice-to-Have): Potentially develop dashboards displaying cost trends and utilization insights to aid clients in evolving their benefits strategy.
Qualifications:
5–8+ years of experience in multi-country benefits administration/operations within startup, PEO/EOR, broker, carrier, or similar environments.
Proven track record in negotiating renewals and managing vendors across multiple jurisdictions.
Proficient in US programs (ACA, ERISA, COBRA) and an additional region (EU, APAC, LATAM).
Strong communication skills with an ability to adapt to fast-paced environments and a preference for documentation, automation, and closure of operational loops.
Toku is an equal opportunity employer, fostering diversity in the team to encompass a wide spectrum of backgrounds, perspectives, and experiences. The hiring process is unbiased based on race, color, religion, gender identity, sexual orientation, age, national origin, disability status, protected veteran status, or any other legal attributes. Applicants from women, minorities, LGBTQ+, and underrepresented communities are highly encouraged to apply.
We recommend using Rezi.ai to evaluate the quality of your resume before submission.

Customer Service BI Specialist
Collect, categorize, and analyze user data obtained from the customer service department and related systems to identify patterns in user behavior and issue trends.
Create and maintain dashboards and reports to offer real-time insights into critical metrics.
Provide recommendations driven by data to enhance team performance and operational efficiency.
Collaborate with team leaders to execute solutions and monitor the effects of changes.
Perform root cause analysis to pinpoint underlying factors influencing key performance indicators (CSATs, resolution rate, etc.).
Simplify complex data into actionable insights for senior management.
Assist in strategic decision-making through in-depth analysis and forecasting.
Ensure the accuracy and integrity of data by applying best practices in data collection, storage, and analysis.
Effectively communicate findings and suggestions to stakeholders at various levels.
Work with cross-functional teams to establish goals and drive collaborative initiatives.
Offer training and support to team members on data analysis tools and techniques.
Requirements:
A minimum of 3-5 years of experience in business intelligence, data analysis, or a related field.
Demonstrated proficiency in analyzing intricate data sets and delivering actionable insights.
Experience in the cryptocurrency, financial services, or compliance sector is a bonus.
Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics, or a related discipline.
Competence in data analysis tools like SQL, Python, R, or equivalent.
Familiarity with data visualization platforms such as Tableau, Power BI, or similar tools.
Strong grasp of database management and data warehousing principles.
Knowledge of statistical analysis and predictive modeling methods.
Exceptional analytical and problem-solving capabilities.
Keen attention to detail and precision.
Ability to convey complex data insights clearly and succinctly.
Robust organizational and time management skills.
Capable of working both independently and collaboratively within a team.

Member of Compliance, Vendor QA Lead
Anchorage Digital is a leading crypto platform that facilitates institutional engagement with digital assets through a range of services including custody, staking, trading, governance, and settlement, all supported by top-tier security infrastructure. The home of Anchorage Digital Bank N.A., the sole federally chartered crypto bank in the U.S., Anchorage Digital also caters to institutions through its global offerings.
The company has garnered significant investment from reputable institutions like Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with a Series D valuation surpassing $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital operates from its offices in New York, Porto, Singapore, and Sioux Falls.
The primary objective of this role is to contribute to the Quality Assurance process within Third-Party Risk Management (TPRM) while aiding the evaluation of third-party service providers across all legal entities present within Anchorage, both regulated and non-regulated.
We have introduced the Factors of Growth & Impact to assist team members in measuring impact and articulating their progress within the role, supporting ongoing learning and skill development.
Responsibilities:
Oversee and manage the TPRM Quality Assurance process across regulated and non-regulated legal entities within Anchorage Digital, which includes conducting reviews, analyzing findings, and presenting results to key stakeholders.
Provide support for risk assessment procedures across all legal entities specific to Financial reviews, Business Continuity, Information Security, and other risk reviews as dictated by the nature of the outsourced product/service.
Collaborate on various TPRM projects as necessary with a high level of autonomy and minimal supervision required.
Key Areas of Focus:
Develop and manage procedures related to Third-Party Risk Management and Vendor Management Quality Assurance, and help implement QA processes across all legal entities.
Engage across the organization to align TPRM requirements with business needs for both regulated and non-regulated legal entities.
Communication and Collaboration:
Efficiently document summaries, reports, and governance materials associated with the TPRM Quality Assurance Program.
Engage effectively with stakeholders such as Risk Subject Matter Experts (SMEs), Relationship Owners, and Relationship Managers.
Mentor junior team members to instill industry best practices and share insights gained from experience.
Requirements:
Prior experience in TPRM Quality Assurance/Quality Control and Information Security assessments.
Knowledge of working in regulated financial institutions is a plus.
Desired Qualifications:
Exposure to financial services regulatory guidelines such as OCC, NY DFS, FFIEC, MAS, and other relevant bodies.
Appreciation for the innovative musical, "Hamilton," which highlights the establishment of a modern financial system.
Anchorage Digital is dedicated to fostering an inclusive and supportive workplace for its diverse team members, where respect, connection, and collaboration are paramount. We celebrate individual differences and believe that openness about our backgrounds enables us to excel together in our work.
Anchorage Digital is an Equal Opportunity Employer and values diversity and inclusion in its workforce. We welcome applications from qualified individuals without regard to race, color, ancestry, religion, gender, age, marital status, disability, sexual orientation, gender identity, veteran status, or any other protected category under applicable laws.
Ensuring the privacy of personal and financial information is a top priority for Anchorage Digital, and we strive to maintain the confidence and trust of our clients when handling their sensitive data.