Chainalysis

Blockchain technology is revolutionizing industries worldwide, enabling more efficient banking, enhanced customer connections, and the investigation of criminal cases. As blockchain adoption continues to rise, organizations are increasingly seeking ways to harness the full potential of this ecosystem. This is where Chainalysis excels. We offer comprehensive insights into blockchain activities through our data, services, and solutions, empowering organizations to confidently navigate the world of blockchains.
The engineering team at Chainalysis is driven by the pursuit of solving the most challenging technical problems and creating products that foster trust in cryptocurrencies. Our global organization spans Denmark, the UK, and the USA, with teams that thrive on the complex and dynamic work we do, supported by exceptionally talented colleagues. In an industry that evolves daily, our mission is to develop user-facing products backed by a flexible and scalable data platform, allowing us to adapt to rapid changes and deliver value to our customers.
As a Software Engineer within Investigations, you will become part of a team of engineers responsible for providing the right tools and data to create best-in-class customer experiences. You will have the opportunity to lead, build, and maintain new customer-facing web frontend features, as well as the services that support them. This role also involves gaining a deep understanding of the underlying data platform, allowing you to collaborate closely with product managers and designers to deliver impactful solutions to our customers.
In your first year, your priorities will include:
Establishing a smooth and sustainable collaboration within your team, focused on generating impact and minimizing time spent on maintenance and bug fixes.
Becoming a key contributor to solutions characterized by high availability and low maintenance requirements, in close collaboration with your team.
Cultivating your curiosity about cryptocurrencies and decentralized finance, actively seeking knowledge, and collaborating with individuals closely tied to our products to gain customer insights and valuable data platform insights.
Qualifications:
Proficiency in object-oriented programming languages, with a focus on Java for our Spring-based backend services.
Experience in frontend development, particularly with React and Angular.
Ability to build and maintain services, including monitoring and maintenance of shipped features/services. Familiarity with tools like Datadog and Humio.
Experience in shipping and iterating in collaboration with design and product partners.
Familiarity with cloud providers, ideally AWS.
Knowledge of infrastructure as code (IaC) tools such as Terraform, Terragrunt, and CloudFormation.
Experience in mentoring and/or leading other engineers.
At Chainalysis, we assist government agencies, cryptocurrency businesses, and financial institutions in tracking and investigating illicit activities on the blockchain, enabling them to confidently engage with cryptocurrency. We prioritize our employees with outstanding benefits, professional development opportunities, and a fun work environment.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring that our team reflects the unique communities around us. To foster ongoing learning, we have established an internal Diversity Committee, observe Days of Reflection throughout the year, including International Women's Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and are dedicated to continually revisiting and reevaluating our diversity culture. We encourage applicants of all races, ethnicities, genders/gender expressions, ages, spiritual beliefs, abilities, experiences, and more. Additionally, if you require any accommodations to make our interview process more accessible due to a disability, please don't hesitate to inform us. You can learn more here. We can't wait to meet you.
Applying from the EU? Please review our Chainalysis Applicant Privacy Policy.
By submitting this application, I consent to and authorize Chainalysis to contact my former employers, as well as any and all other individuals and organizations who may possess information relevant to my qualifications for employment. I further authorize the listed employers, educational institutions, and personal references to provide Chainalysis (without further notice to me) any and all information about my previous employment and education, along with other pertinent information they may have, and hereby waive any actions which I may have against either party(ies) for providing a reference. I understand any future employment will be contingent on the Company receiving satisfactory employment references.

Blockchain technology is fueling a wave of innovation, transforming the global financial landscape by making banking more efficient, enhancing customer connections, and aiding criminal investigations. As blockchain adoption surges, organizations are increasingly seeking access to this ecosystem's potential. This is where Chainalysis steps in. We offer comprehensive insights into blockchain activities through our data, services, and solutions, allowing organizations to confidently navigate the world of blockchains.
The global financial ecosystem is undergoing a profound transformation. Revolutionary blockchain technology has unlocked the potential for people worldwide to have equal access to wealth and information. This transformation has commenced with the widespread global adoption of cryptocurrencies. However, like all new financial systems, it requires greater trust to fully realize its potential and remain secure from bad actors. This is where we come in. The Chainalysis blockchain data platform empowers businesses, governments, and banks to solve the world's most high-profile criminal cases, laying the foundation for an economy built on blockchains.
Chainalysis is at the forefront of establishing trust in blockchains, collaborating with leading government agencies, cryptocurrency exchanges, financial institutions, and cybersecurity companies in over 60 countries. Our data platform drives investigation, compliance, and risk management tools that have been instrumental in solving some of the world's most high-profile cybercrime cases while ensuring global access to cryptocurrency safely.
In this role, you will lead a talented team of product designers dedicated to building impactful, valuable, and user-friendly products. You will oversee the user experience of Chainalysis compliance products from conception to launch, working closely with product managers, engineers, and UX researchers. Our team values curiosity, cross-functional collaboration, and a commitment to craftsmanship. As a Product Design Manager, we expect you to adeptly employ your product, interaction, and visual skills to create innovative, user-friendly experiences for a diverse, global audience.
In one year, your success will be evident if:
You feel confident collaborating with Product and Engineering partners to influence the product roadmap, identify opportunities, and make decisions that benefit Chainalysis users.
You consistently empower and manage your team of designers, motivating them to deliver their best work.
You document and expand on design systems relevant to your product and provide guidance on cross-product design strategy, promoting a more cohesive and coherent product experience.
You actively seek feedback from cross-functional teams to enhance work processes and cultivate partnerships.
You champion design thinking across the organization, actively pushing the boundaries of innovation and efficiency in your design process.
You maintain a commitment to excellence, continually raising the quality bar across all design aspects within the organization.
A background like this helps:
A minimum of 6 years in product design, with at least 2 years managing product designers.
A proven track record of collaborating within a product team to deliver successful user experiences.
Comfort in representing your work to a broader product team and stakeholders, effectively communicating goals and concepts.
Proficiency in using Figma, Confluence, and other relevant tools.
Outstanding visual design sense complemented by a holistic understanding of user experience.
A strong portfolio showcasing past work that leverages best-in-class interaction and visual design to drive product growth.
A passion for asking the right questions and the ability to leverage available resources, such as user research or analytics, to formulate solutions to complex problems.
An entrepreneurial mindset with a proactive approach to guiding strategic thinking in a greenfield, innovative product space.
Bonus points if you:
Have experience with B2B, fintech, or cryptocurrency products.
Have previously worked on technical products and data visualizations.
#LI-EM1
At Chainalysis, we assist government agencies, cryptocurrency businesses, and financial institutions in tracking and investigating illicit activities on the blockchain, enabling them to confidently engage with cryptocurrency. We prioritize our employees with outstanding benefits, professional development opportunities, and a fun work environment.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring that our team reflects the unique communities around us. To foster ongoing learning, we have established an internal Diversity Committee, observe Days of Reflection throughout the year, including International Women's Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and are dedicated to continually revisiting and reevaluating our diversity culture. We encourage applicants of all races, ethnicities, genders/gender expressions, ages, spiritual beliefs, abilities, experiences, and more. Additionally, if you require any accommodations to make our interview process more accessible due to a disability, please don't hesitate to inform us. You can learn more here. We can't wait to meet you.
Applying from the EU? Please review our Chainalysis Applicant Privacy Policy.
By submitting this application, I consent to and authorize Chainalysis to contact my former employers, as well as any and all other individuals and organizations who may possess information relevant to my qualifications for employment. I further authorize the listed employers, educational institutions, and personal references to provide Chainalysis (without

Blockchain technology is driving a burgeoning wave of innovation, with businesses and governments worldwide harnessing it to streamline banking, engage with customers, and investigate criminal cases. As the adoption of blockchain technology continues to grow, more organizations are seeking access to its vast potential. This is where Chainalysis comes in. We offer comprehensive insights into blockchain activities through our data, services, and solutions, empowering organizations to confidently navigate the world of blockchains.
Our Customer Success team is defined by their insatiable curiosity and adept problem-solving skills. We oversee business operations across Asia-Pacific countries and are deeply committed to understanding our customers' mission, objectives, and ultimate success. Utilizing data and domain expertise, we guide stakeholders through their journey, helping them define and achieve success. Our collaborative approach ensures we share insights across functions, measuring our success by metrics such as user adoption, retention, and overall satisfaction.
The Customer Success Manager, Japan will be based in our Tokyo office and will manage customers from both the Public and Private sectors in Japan.
Key Priorities in Your First Year:
Develop a profound understanding of the competitive landscape and acquire unparalleled knowledge of Chainalysis' offerings.
Directly contribute to increasing net customer retention in cryptocurrency, banking, financial institutions (BFSIs), and government verticals.
Oversee customer accounts, comprehending their needs and ensuring they derive maximum value from our solutions to achieve their goals.
Identify risks and expansion opportunities during account planning to minimize negative surprises during customer renewals.
Responsibilities:
Serve as an advisor to customers, confidently addressing advanced product usage and technical inquiries related to data, compliance, regulatory standards, and investigations across our product suite.
Collaborate with the sales team in account planning to drive account growth.
Monitor and identify usage trends to uncover renewal risks, conduct regular business reviews, and promote greater adoption rates.
Convey customer pain points and requirements to the Product and Engineering team to enhance existing capabilities and introduce new features.
Qualifications:
Your prior experience should encompass at least one of the following:
Previous experience as a Customer Success Manager at a SaaS company, with a focus on Public Sector/Government customers in Japan.
Previous experience as a Customer Success Manager at a SaaS company, specializing in Banking and Financial Institutions or Web 3 in Japan.
Work experience in the Anti-Money Laundering (AML) and/or Financial Crime space in Japan.
Work experience in the intelligence or investigations field in Japan.
You are proficient in Japanese and professionally fluent in both written and spoken English, allowing you to connect with our customers in APAC and collaborate effectively with our employees across the US, EU, and beyond. Additionally, you possess emotional intelligence and empathetic skills that enable you to understand the nuances of customer communication, decipher their underlying needs, and facilitate problem-solving. You also have some experience in building customer journeys, utilizing usage metrics, expanding product adoption, creating account plans, and managing stakeholders in government and law enforcement agencies.
Tools and technologies we use (prior experience not necessary):
Salesforce
LinkedIn Sales Navigator
#LI-RS1
At Chainalysis, we assist government agencies, cryptocurrency businesses, and financial institutions in tracking and investigating illicit activities on the blockchain, enabling them to confidently engage with cryptocurrency. We prioritize our employees with outstanding benefits, professional development opportunities, and a fun work environment.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring that our team reflects the unique communities around us. To foster ongoing learning, we have established an internal Diversity Committee, observe Days of Reflection throughout the year, including International Women's Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and are dedicated to continually revisiting and reevaluating our diversity culture. We encourage applicants of all races, ethnicities, genders/gender expressions, ages, spiritual beliefs, abilities, experiences, and more. Additionally, if you require any accommodations to make our interview process more accessible due to a disability, please don't hesitate to inform us. You can learn more here. We can't wait to meet you.
Applying from the EU? Please review our Chainalysis Applicant Privacy Policy.
By submitting this application, I consent to and authorize Chainalysis to contact my former employers, as well as any and all other individuals and organizations who may possess information relevant to my qualifications for employment. I further authorize the listed employers, educational institutions, and personal references to provide Chainalysis (without any further notice to me) with any and all information related to my previous employment, education, and any other pertinent information they may possess. I hereby waive any actions that I may have against any party for providing a reference. I understand that any future employment is contingent upon the Company receiving satisfactory employment references.

Blockchain technology fuels a burgeoning wave of innovation, with businesses and governments worldwide harnessing blockchains to streamline banking, connect with their customer base, and address criminal cases. As the adoption of blockchain technology continues to surge, an increasing number of organizations are seeking access to the full potential of this ecosystem. That's where Chainalysis steps in. We provide comprehensive insights into blockchain activities through our data, services, and solutions, enabling organizations to confidently and securely navigate the world of blockchains.
The Data Engineering and Architecture (DEA) team plays a pivotal role in unlocking the value of Chainalysis' corporate data. We collaborate with internal stakeholders in HR, Finance, Sales, Marketing, as well as partners in Business Technology and Core Engineering to deliver data solutions that are trustworthy, dependable, advanced, and transformative. Our objective is to accelerate Chainalysis' growth and empower our employees to excel in their roles.
This role is open to remote candidates in Canada.
Key Priorities in Your First Year:
Develop and maintain data integrations and automations, covering both ETL and Reverse ETL use cases.
Create and manage documentation for these data integrations and automations.
Build a data pipeline end-to-end using Chainalysis' data stack.
Gain proficiency in constructing custom solutions utilizing cloud services.
Address a backlog of fixes and enhancements.
Responsibilities:
The Data Engineer will design, construct, and sustain data integrations and automations connecting enterprise SaaS platforms with data warehouses. Collaborate closely with Analytics and Business Systems stakeholders to empower business leaders and users by enabling decision-making solutions. Partner with colleagues in DEA to establish and maintain data pipelines supporting crucial data-driven decisions across the organization. Develop robust data integrations and automations between enterprise platforms, utilizing a combination of no-code, low-code tools, and custom builds employing a general-purpose scripting language. Collaborate with DevOps engineers to set up and update cloud services, integration, and deployment pipelines.
Qualifications:
Hands-on experience with no-code and low-code platforms like Fivetran and Workato, building data pipelines using pre-built connectors for platforms such as Redshift, Snowflake, Workday, Tableau, Salesforce, and NetSuite.
Practical experience using dbt for modeling and transformations, incorporating source control tools like Git and GitHub.
Ability to write and execute intermediate-level SQL queries.
Intermediate familiarity with RDBMS database structures and data formats like JSON.
Authorization and use of endpoints and resources through REST APIs.
Experience in an Agile-like environment involving user stories, sprints, grooming, and retrospectives.
Proficiency in writing procedural code using Python.
Familiarity with orchestration tools like Airflow.
#LI-BD1 #LI-Remote
At Chainalysis, we assist government agencies, cryptocurrency businesses, and financial institutions in tracking and investigating illicit activities on the blockchain, enabling them to confidently engage with cryptocurrencies. We prioritize our employees with outstanding benefits, professional development opportunities, and a fun work environment.
You belong here.
At Chainalysis, we believe that diverse experiences and perspectives make us stronger. With both customers and employees worldwide, we are committed to ensuring that our team reflects the unique communities around us. To foster ongoing learning, we have established an internal Diversity Committee, observe Days of Reflection throughout the year, including International Women's Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and are dedicated to continually revisiting and reevaluating our diversity culture. We encourage applicants of all races, ethnicities, genders/gender expressions, ages, spiritual beliefs, abilities, experiences, and more. Additionally, if you require any accommodations to make our interview process more accessible due to a disability, please don't hesitate to inform us. You can learn more here. We can't wait to meet you.
Applying from the EU? Please review our Chainalysis Applicant Privacy Policy.
By submitting this application, I consent to and authorize Chainalysis to contact my former employers, as well as any other individuals and organizations who may possess information relevant to my qualifications for employment. I further authorize the listed employers, educational institutions, and personal references to provide Chainalysis (without any further notice to me) with any and all information related to my previous employment, education, and any other pertinent information they may possess. I hereby waive any actions that I may have against any party for providing a reference. I understand that any future employment is contingent upon the Company receiving satisfactory employment references.