I will classify reviews and support tickets with AI

I will build an AI-assisted workflow that analyzes customer reviews, support tickets or messages and automatically assigns categories, sentiment, priority or responsible teams.

Use cases:

  • Sort incoming support tickets by topic and urgency
  • Analyze product reviews and find recurring complaints
  • Group customer messages by problem type
  • Detect negative sentiment or escalation risk
  • Prepare summaries for managers

What I do:

  • Review your sample data and target categories
  • Build a classification prompt or ML/LLM workflow
  • Test output quality on examples
  • Export results to Excel, CSV, Google Sheets or an API-ready format
  • Provide instructions for running it again

You will receive:

  • Categorized data
  • A repeatable script or workflow
  • Short quality notes and recommendations
  • Optional Telegram/CRM integration

What I need from you:
Send sample reviews, tickets or messages, the categories you want, language requirements and the desired output format.

Terms of work
15/h
2 hour delivery
ETH, USDT, TIME
+53

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