Binance Accelerator Program - Futures Business Operations

Binance is a prominent global blockchain ecosystem known for being the driving force behind the world’s largest cryptocurrency exchange. With a user base of over 230 million across 100+ countries, our platform prioritizes security, transparency, speed, liquidity, and a diverse range of digital asset products. We are dedicated to utilizing blockchain technology to create an inclusive financial environment that enhances global financial accessibility and fosters the freedom of money.

About Binance Accelerator Program

The Binance Accelerator Program is a structured program intended for Early Career Talent seeking to gain extensive exposure in the rapidly growing Web3 sector. Participants will get a firsthand look at the inner workings of Binance, a pioneer in the blockchain industry, while also benefiting from networking opportunities and skill development to advance their careers. More information on the BAP Program can be found on the company's website.

Who may apply

Current university students and recent graduates

Responsibilities

• Support the Futures Business team by managing daily operations, assisting VIP account managers in promptly attending to client needs, and ensuring timely resolution of all queries.
• Handle routine client requests, including issue resolution, progress tracking, and feedback collection to maintain excellent client relations.
• Organize and maintain business-related support materials while consistently updating relevant documentation.
• Facilitate communication between technical and product teams to aid account managers in addressing client issues, such as system operations and data retrieval.
• Monitor client requests, document issues and solutions, and enhance overall business support efficiency.

Requirements

• Passion and Proactiveness: Exhibit a keen interest in cryptocurrency trading and business operations, coupled with a proactive work ethic.
• Strong Sense of Responsibility: Detail-oriented, reliable, and capable of effectively managing client business needs.
• Excellent Communication Skills: Proficient in facilitating smooth client-team communication.
• Quick Learner: Demonstrate interest in Futures Business practices and technical knowledge, with the ability to quickly grasp and assist with relevant tasks.
• English Proficiency and a second language is desirable for handling multilingual communication tasks.
• Preferred Qualifications: Basic data sensitivity, capable of identifying data issues and providing initial feedback. Knowledge of API integration and trading system operations is a bonus.

Why Binance

• Contribute to shaping the future with a pioneering blockchain ecosystem • Collaborate with top-tier talent in a global, user-centric organization with a flat hierarchy • Engage in unique, fast-paced projects with autonomy in an innovative setting • Thrive in a results-oriented environment that offers growth opportunities and continuous learning • Competitive salary and comprehensive company benefits • Remote work flexibility based on the team's operational requirements

Binance is an advocate for equal opportunity employment, asserting that a diverse workforce is essential to its achievements.

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