Customer Growth Lead
Australia +1
Full time
Hybrid
Compensation is not specified
Role
Customer Success Manager
Description
About Us***
Immutable is a global technology company focused on revolutionizing gaming by harnessing Ethereum technology. We are driven to reshape the gaming landscape, with a track record of success and rapid growth since our establishment in 2018.
Immutable comprises the Immutable Platform, a leading platform for Ethereum-based game development, and Immutable Games, renowned for titles like Gods Unchained and Guild of Guardians.
Our vision is to make digital realms tangible, with ambitious expansion plans to become the fastest-growing gaming chain by 2024.
About The Role
As the Customer Growth Lead at Immutable, you will specialize in performance and growth marketing, collaborating closely with key game developer partners to implement and scale Immutable's growth initiatives.
In this role, you will craft growth strategies, conduct paid experiments, optimize acquisition funnels, and create scalable revenue-generating solutions for partners. This unique position allows you to impact growth, delivery, and innovation in the Web3 space, shaping player acquisition and retention strategies in this evolving environment.
If you excel in analytical thinking, thrive on solving complex problems, and are eager to venture into building growth products beyond traditional marketing, this role could be ideal for you.
Key Responsibilities
- Design and execute growth strategies with gaming customers to enhance user acquisition, retention, and revenue.
- Lead Web3-native growth experiments employing airdrops, digital assets, and community-driven narratives for impactful results.
- Develop and refine performance marketing funnels across various platforms to optimize user engagement.
- Create sustainable growth products for widespread deployment among various clients and applications.
- Collaborate with delivery and technical teams for seamless implementation of campaigns and product activations.
- Utilize data analysis and experimentation to uncover new growth opportunities, validate hypotheses, and drive maximum ROI across all projects.
Requirements
- 3+ years of experience in high-performance environments like consulting, investment banking, or tech scale-ups.
- Proven track record in growth or performance marketing with demonstrable results.
- Proficiency in data analytics, funnel optimization, and user acquisition strategies.
- Action-oriented mindset enabling rapid experimentation and efficient delivery.
- Strong communication skills for effective presentation of strategies and outcomes to stakeholders.
- Entrepreneurial spirit with a proactive approach to problem-solving.
- Genuine interest in gaming and Web3 technologies, as you will work at their convergence.
Bonus Points For
- Previous experience in gaming, game publishing, or related fields.
- Familiarity with Web3, blockchain, or crypto projects.
- Understanding of blockchain-native growth strategies and community marketing dynamics.
Benefits
At Immutable, we offer competitive salaries, Employee Stock Options, health insurance, and various work arrangements including a flexible work model and WFH allowances. Additionally, employees can access professional development funds, health and wellness subsidies, and generous leave policies.
Additional Notes
Immutable values diversity and inclusivity, acknowledging the importance of diverse perspectives in driving our success.
As a 2025 Circle Back Initiative Employer, we aim to respond to all applicants in a timely manner.
Kindly note that we are not considering unsolicited resumes from recruitment agencies.
Ready to join us in shaping the future of Web3 gaming?
Skills Required
Immutable
Website
www.immutable.comCompany size
Not specified
Location
United States
Description
Immutable is a global leader in gaming on a mission to bring digital ownership to every player by making it safe and easy to build great web3 games.
Tarta Games
Game Balance/Numerical Designer
Shanghai, China
Shanghai, China
Full time
Remote
Responsibilities:
Design and adjust the numerical systems for Web3 event-related products, including event points, prize tiers, lottery drop rates, viral referral setups, NFT-related values, and coordination of in-game and on-chain assets to ensure game balance and playability.
Collaborate closely with the development and design teams to create numerical design plans and follow through on their implementation.
Analyze player data and feedback to continuously optimize event and game numerical systems and economic models.
Participate in the balance testing of events and game content, making timely adjustments to the numbers in response to player behavior and market shifts.
Design and adjust the virtual economy within the game, including currency, items, rewards, etc., in line with the game’s operational strategy.
Create and maintain documentation for numerical design to ensure clear understanding and collaboration within the team.
Requirements:
2+ years of experience in game or event numerical design, with a track record of successful projects preferred.
Familiar with the game and event development process, possessing systematic thinking skills to balance both the fun and commercial needs of the game.
Strong understanding of mathematics and data analysis, with the ability to use tools for numerical simulation and optimization.
Bilingual in English and Chinese, able to communicate and collaborate effectively within an international team.
Strong team collaboration spirit and a high sense of responsibility, able to work efficiently under pressure.
Design and adjust the numerical systems for Web3 event-related products, including event points, prize tiers, lottery drop rates, viral referral setups, NFT-related values, and coordination of in-game and on-chain assets to ensure game balance and playability.
Collaborate closely with the development and design teams to create numerical design plans and follow through on their implementation.
Analyze player data and feedback to continuously optimize event and game numerical systems and economic models.
Participate in the balance testing of events and game content, making timely adjustments to the numbers in response to player behavior and market shifts.
Design and adjust the virtual economy within the game, including currency, items, rewards, etc., in line with the game’s operational strategy.
Create and maintain documentation for numerical design to ensure clear understanding and collaboration within the team.
Requirements:
2+ years of experience in game or event numerical design, with a track record of successful projects preferred.
Familiar with the game and event development process, possessing systematic thinking skills to balance both the fun and commercial needs of the game.
Strong understanding of mathematics and data analysis, with the ability to use tools for numerical simulation and optimization.
Bilingual in English and Chinese, able to communicate and collaborate effectively within an international team.
Strong team collaboration spirit and a high sense of responsibility, able to work efficiently under pressure.
Tarta Games
Frontend Engineer
Shanghai, China
Shanghai, China
Full time
Remote
Responsibilities:
Develop and optimize Web3-related front-end features, ensuring responsiveness and compatibility across user interfaces.
Collaborate with UI designers to transform design mockups into high-quality front-end code.
Ensure front-end code maintainability and scalability, with continuous optimization and refactoring.
Work with back-end developers to integrate and display Web3 data and functionalities.
Stay updated on front-end technology trends to continuously improve and streamline the development process.
Requirements:
Proficient in HTML, CSS, JavaScript, and front-end frameworks such as React or Vue.js.
2-3 years of front-end development experience with Web3-related products.
Knowledge of the gaming industry and user experience design, with the ability to develop highly interactive and visually appealing interfaces.
Bilingual in English and Chinese, able to communicate efficiently with designers and development teams.
Nice to have:
Familiarity with anime culture, with the ability to understand and cater to the target user base.
Develop and optimize Web3-related front-end features, ensuring responsiveness and compatibility across user interfaces.
Collaborate with UI designers to transform design mockups into high-quality front-end code.
Ensure front-end code maintainability and scalability, with continuous optimization and refactoring.
Work with back-end developers to integrate and display Web3 data and functionalities.
Stay updated on front-end technology trends to continuously improve and streamline the development process.
Requirements:
Proficient in HTML, CSS, JavaScript, and front-end frameworks such as React or Vue.js.
2-3 years of front-end development experience with Web3-related products.
Knowledge of the gaming industry and user experience design, with the ability to develop highly interactive and visually appealing interfaces.
Bilingual in English and Chinese, able to communicate efficiently with designers and development teams.
Nice to have:
Familiarity with anime culture, with the ability to understand and cater to the target user base.
Tarta Games
UI/UX
Shanghai, China
Shanghai, China
Full time
Remote
Responsibilities:
Responsible for designing and creating the company’s game website (using Figma), including overall page layout, interaction design, and visual elements.
Design and create various event and promotional graphics, as well as social media ads, with creative designs tailored to the game's features and target audience.
Collaborate with product release needs to create art assets required for operations, promotions, and advertising.
Requirements:
1-2 years of industry experience with a strong sense of aesthetics.
Sensitive to the developments and trends in the gaming industry.
Comprehensive knowledge of design principles, strong communication skills, and a high level of responsibility and execution capability.
Nice to have:
Basic hand-drawing skills.
Experience working on visual promotions for anime-style games.
Independently led complete design projects.
Proficient in various design software, with a strong sense of visual expression; experience with C4D and Unreal Engine is a plus.
Responsible for designing and creating the company’s game website (using Figma), including overall page layout, interaction design, and visual elements.
Design and create various event and promotional graphics, as well as social media ads, with creative designs tailored to the game's features and target audience.
Collaborate with product release needs to create art assets required for operations, promotions, and advertising.
Requirements:
1-2 years of industry experience with a strong sense of aesthetics.
Sensitive to the developments and trends in the gaming industry.
Comprehensive knowledge of design principles, strong communication skills, and a high level of responsibility and execution capability.
Nice to have:
Basic hand-drawing skills.
Experience working on visual promotions for anime-style games.
Independently led complete design projects.
Proficient in various design software, with a strong sense of visual expression; experience with C4D and Unreal Engine is a plus.
Tarta Games
Global Community Manager
Shanghai, China
Shanghai, China
Full time
Remote
Responsibilities:
Create, develop and execute the community strategy in alignment with the game’s goals
Work hand-in-hand with marketing to ensure community activities are fully integrated
Own the creation and distribution of engaging, high quality community content
Explore and drive the development of innovative new forms of community content
Understand trends within the community and provide the team with insights
Represent our players within the team and the rest of the company
Manage a global team of external community managers and creative partners
Attract, build & manage strong relationships with existing and new content creators
Regularly track & report on community metrics
Use data to assess and improve the performance of community activities
Requirements:
2+ years of hands-on Community Management experience in the gaming industry
Experience in Building Specific Communities for New Game Launches (Web2/Web3):
Proven track record of building and managing online communities around new game launches, including both Web2 and Web3 games.
Demonstrated success in community engagement and growth with specific examples of community traffic, user engagement, and data figures (e.g.user activity, traffic statistics, retention rates).
Quick thinker with strong organizational and execution abilities.
Exceptional writing skills (native/near-native in English)
Passion for Tarta games (and anime games in general)
Experience addressing difficult situations within the community when required
Experience with social media management and discord/telegram tools
Experience working with content creators and creative agencies
Ability to work independently without guidance
Nice to have:
Any experience in other marketing disciplines and/or content creation
Excitement and/or experience with gaming/NFT projects and collaborations
ACG/anime enthusiast
Interest and/or experience with anime/ARPG type of games
Existing knowledge of YouTube, Insta, Reddit, X, Discord, Telegram
Create, develop and execute the community strategy in alignment with the game’s goals
Work hand-in-hand with marketing to ensure community activities are fully integrated
Own the creation and distribution of engaging, high quality community content
Explore and drive the development of innovative new forms of community content
Understand trends within the community and provide the team with insights
Represent our players within the team and the rest of the company
Manage a global team of external community managers and creative partners
Attract, build & manage strong relationships with existing and new content creators
Regularly track & report on community metrics
Use data to assess and improve the performance of community activities
Requirements:
2+ years of hands-on Community Management experience in the gaming industry
Experience in Building Specific Communities for New Game Launches (Web2/Web3):
Proven track record of building and managing online communities around new game launches, including both Web2 and Web3 games.
Demonstrated success in community engagement and growth with specific examples of community traffic, user engagement, and data figures (e.g.user activity, traffic statistics, retention rates).
Quick thinker with strong organizational and execution abilities.
Exceptional writing skills (native/near-native in English)
Passion for Tarta games (and anime games in general)
Experience addressing difficult situations within the community when required
Experience with social media management and discord/telegram tools
Experience working with content creators and creative agencies
Ability to work independently without guidance
Nice to have:
Any experience in other marketing disciplines and/or content creation
Excitement and/or experience with gaming/NFT projects and collaborations
ACG/anime enthusiast
Interest and/or experience with anime/ARPG type of games
Existing knowledge of YouTube, Insta, Reddit, X, Discord, Telegram
Tarta Games
Marketing Manager
Shanghai, China
Shanghai, China
Full time
Remote
Responsibilities:
Responsible for the daily operations of SpotZero, including social media management, activities, and data.
Create, schedule, and manage engaging and informative content that reflect our brand's values and appeal to our target audience. Make memes, videos, tutorials or host giveaways; we love experiments!
Stay up-to-date with the latest tech, development, and social media trends to ensure our content is relevant and engaging.
Collaborate with our marketing and product teams to align social media campaigns with overall brand strategy and marketing objectives.
Engage with folks, respond to timely queries, and monitor customer reviews.
Analyze performance metrics to understand the effectiveness of your content and strategies, and adapt accordingly.
Requirements:
2-5 years of experience in the gaming industry, with an understanding of growth and traffic to market, a data-driven and method-driven mindset.
Strong writing and communication skills, with the ability to craft content that is both informative and engaging.
Exceptional writing skills (native/near-native in English).
A good sense of humor and the ability to create content that is both entertaining and educational.
Familiarity with Twitter and other social media platforms, as well as tools for scheduling posts, analyzing engagement, etc.
Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
Nice to have:
Excitement and/or experience with gaming/NFT projects and collaborations
ACG/anime enthusiast
Interest and/or experience with anime/ARPG type of games
Existing knowledge of YouTube, Insta, Reddit, X, Discord, Telegram
Responsible for the daily operations of SpotZero, including social media management, activities, and data.
Create, schedule, and manage engaging and informative content that reflect our brand's values and appeal to our target audience. Make memes, videos, tutorials or host giveaways; we love experiments!
Stay up-to-date with the latest tech, development, and social media trends to ensure our content is relevant and engaging.
Collaborate with our marketing and product teams to align social media campaigns with overall brand strategy and marketing objectives.
Engage with folks, respond to timely queries, and monitor customer reviews.
Analyze performance metrics to understand the effectiveness of your content and strategies, and adapt accordingly.
Requirements:
2-5 years of experience in the gaming industry, with an understanding of growth and traffic to market, a data-driven and method-driven mindset.
Strong writing and communication skills, with the ability to craft content that is both informative and engaging.
Exceptional writing skills (native/near-native in English).
A good sense of humor and the ability to create content that is both entertaining and educational.
Familiarity with Twitter and other social media platforms, as well as tools for scheduling posts, analyzing engagement, etc.
Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
Nice to have:
Excitement and/or experience with gaming/NFT projects and collaborations
ACG/anime enthusiast
Interest and/or experience with anime/ARPG type of games
Existing knowledge of YouTube, Insta, Reddit, X, Discord, Telegram