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Immutable

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Locations
United States
Description
Immutable is a global leader in gaming on a mission to bring digital ownership to every player by making it safe and easy to build great web3 games.
Preferred payment options
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Customer Growth Lead

Emeabiam, Nigeria
Emeabiam, Nigeria
Full time
Remote
About Us

Immutable is a rapidly growing game platform dedicated to empowering the future of gaming. Our focus is on enhancing performance, digital ownership, and cutting-edge technology to facilitate the success and growth of games. Through our innovative technology, which combines AI-driven analytics, high-performance growth tools, and seamless digital ownership, we assist game studios in attracting, engaging, and expanding player communities in both Web2 and Web3.

Established in 2018, Immutable has achieved unicorn status at a record pace in Australia, with significant funding and valuation. With over 700 games currently utilizing Immutable and partnerships with industry leaders like Ubisoft, we are poised for continued growth.

Our Immutable Passport, a unified identity platform with over 6 million users, enables seamless cross-game experiences. Additionally, our Immutable Audience platform has emerged as our fastest-growing SaaS product line. We are in a rapid scaling phase, supported by a diverse global team of creators, engineers, and gamers united by a common mission: driving innovation in gaming and redefining the process of game launches, scaling, and success.

About The Role

As a Customer Growth Lead at Immutable, you will play a crucial role in facilitating the successful launch, growth, and monetization of games. Your responsibilities will revolve around managing performance marketing for a portfolio of game studios. This includes running paid campaigns, optimizing ad networks, designing lifecycle programs, and ensuring consistent player engagement. This autonomous role requires direct interaction with leadership to shape the growth strategies for studios on Immutable and contribute to building a scalable growth engine for the business. While gaming experience is preferred, expertise in real growth within adtech, e-commerce, or retail will also be considered.

Responsibilities

Plan, deploy, and refine paid acquisition campaigns for game studios.

Configure and fine-tune ad networks and user acquisition channels comprehensively.

Develop and execute growth strategies for studio partners during game launches.

Manage email, CRM, and lifecycle programs focused on player retention and re-engagement.

Lead studio onboarding to Immutable's Audience growth products.

Manage budgets, analyze performance, and adjust spending based on data-driven insights.

Formulate repeatable growth approaches that can be scaled across multiple studios.

Requirements

Hands-on experience in performance and paid marketing with a proven track record of campaign optimization.

Proficiency in setting up and refining ad networks and user acquisition strategies.

Expertise in various growth strategies encompassing paid, lifecycle, email, and launch initiatives.

Ability to take ownership of budget allocation and optimization decisions based on data analysis.

Strong background in lifecycle and retention marketing utilizing email and CRM platforms.

Familiarity with martech tools and experience in onboarding clients to growth products.

Demonstrated self-sufficiency and accountability to drive outcomes independently.

Excellent communication skills with the ability to build trust and represent Immutable effectively.

Proficiency in utilizing AI tools for expediting processes related to copy, creative assets, reporting, and optimization.

Preferred Qualifications

Background in the gaming industry or games user acquisition.

Experience in fast-paced growth roles within adtech, e-commerce, or retail sectors.

Benefits Overview

Competitive global base salaries and ESOP contributions.

Hybrid working model for Sydney-based employees and remote team members.

Various perks including daily lunches, quarterly awards, WFH allowances, internet and phone subsidies, and more.

Learning and development support through classes, courses, and events.

Health and wellbeing benefits, including counseling services and fitness pass subsidies.

Generous leave policies including parental leave, birthday leave, and additional paid annual leave.

Immutable is dedicated to cultivating an inclusive and diverse workplace to leverage a wide range of perspectives for continued success. We are committed to responding to all applicants through the human-centered review process as part of our Circle Back Initiative Employer status.

Customer Growth Lead

América del Sur
América del Sur
Full time
Remote
About Us

Immutable is a rapidly expanding game platform revolutionizing the next generation of games. Our cutting-edge technology focuses on enhancing gaming performance, digital ownership, and player engagement. We leverage AI-driven analytics and high-performance tools to help game studios attract, engage, and expand their player communities in Web2 and Web3 environments.

Established in 2018, Immutable has achieved unicorn status as one of the fastest-growing companies in Australia, raising significant funding with a substantial valuation. With over 700 games currently leveraging Immutable and partnerships with industry leaders like Ubisoft, we are shaping the future of gaming.

Immutable's Immutable Passport has garnered over 6 million users, simplifying cross-game experiences, while the Immutable Audience platform is rapidly growing as a SaaS product line. As we rapidly scale, our diverse team remains committed to a singular mission: to create unparalleled value in gaming growth and redefine the process of launching and scaling games.

About The Role

Immutable aims to empower more games to thrive, and our Customer Growth team plays a pivotal role in achieving this goal. We are seeking a Customer Growth Lead with hands-on expertise to drive performance marketing initiatives for a group of game studios. This role involves managing paid campaigns, optimizing ad networks, and implementing player retention strategies. As a crucial member of the team, you will have autonomy in your region, impacting studio growth on Immutable and contributing to scalable growth opportunities for the business.

You'll Be Empowered To

Manage paid acquisition campaigns for game studios.

Optimize ad networks and user acquisition channels.

Develop launch growth plans for studio collaborations.

Oversee email, CRM, and player lifecycle retention programs.

Implement Immutable's Audience growth products for studios.

Track performance metrics, manage budget allocations, and refine strategies based on data insights.

Create standardized growth playbooks adaptable across diverse studio portfolios.

We'd Love You To Bring

Hands-on experience in performance and paid marketing, with a track record of running and optimizing campaigns.

Proficiency in setting up and fine-tuning ad networks and user acquisition channels.

Strong grasp of growth strategies encompassing paid acquisition, lifecycle management, and email marketing.

Ability to take ownership of budget management and data-driven decision-making.

Expertise in lifecycle and retention marketing through CRM and email campaigns.

Familiarity with martech tools and facilitating studio adoption of growth products.

Strong communication skills, influencing abilities, and a results-driven mindset.

Comfort using AI tools for enhanced efficiency in various marketing tasks.

We are proud of the benefits that we offer for all of our employees globally.

Here is a snapshot:

Attracting the best global talent

Competitive base salaries and contributions to a long-term fund.

Employee Stock Options ESOP reflecting product success.

Flexible working arrangements tailored to both office-based and remote team members.

In-office amenities including lunch and special celebrations.

Work-from-home allowance, internet, and phone usage subsidies.

Levelling up your growth

Opportunity for annual personal development fund for courses, classes, or events.

Access to free online courses via Udemy.

Helping you thrive

Support for health and well-being.

24/7 counselling services for you and your family.

Subsidized programs for fitness and mental well-being.

Leave when you need it the most

Enhanced parental leave policies focusing on inclusivity.

Additional paid leave and birthday time off.

Additional Information:

Immutable prioritizes building an inclusive and diverse workplace to foster ideas and perspectives contributing to our success.

We adhere to the Circle Back Initiative, aiming to review and respond to all applications personally. Irrelevant or unsolicited resumes are not accepted.

Join us in shaping the future of gaming!

Senior Platform Engineer

Sydney, Australia
Sydney, Australia
Full time
Hybrid
About Us

Immutable is a rapidly growing game platform designed to fuel the next wave of games, integrating AI-driven analytics, high-performance growth tools, and seamless digital ownership. Established in 2018, we are among the fastest Australian companies to achieve unicorn status, raising significant funding and partnering with industry leaders like Ubisoft. Our Immutable Audience product line is experiencing remarkable growth as the fastest-growing SaaS offering in our history.

Tasks & Responsibilities

Take charge of and enhance our AWS and Kubernetes foundations, from VPC upwards

Develop and deploy Infrastructure as code

Collaborate closely with security, product, and data teams to align platform support with their initiatives

Establish and refine SLOs, SLIs, monitoring, alerting, and incident response procedures

Lead the organization in observability best practices

Evaluate system health, scalability, and performance metrics to pinpoint enhancement opportunities

Ensure top-notch incident management processes, automation, and remediation

Serve as a technical expert for the services under our ownership, handling tasks like cleaning up tech debt, maintenance, and exploring new architecture patterns

Desired Skills

Proven hands-on experience with ensuring data reliability and observability

Profound understanding of AWS fundamentals with expertise in EKS/Kubernetes, Lambda/serverless, networking, and multi-AZ systems

Knowledge of Infrastructure-as-code (Terraform), CI/CD, and observability tools

Real-world example (a silent-failure story) that influenced your work approach

Solid experience in Go or a notable ability to grasp new languages swiftly

Familiarity with AI-assisted development

Background in identity resolution, consent, auth data modeling, and on-call responsibilities

Strong sense of ownership, candid communication, and a problem-solving attitude

Preferred Qualifications

Previous exposure to gaming, MarTech, or handling high-volume consumer data

Experience with identity and consent platforms or migrations

Interest in the gaming industry

Employee Benefits

We offer various benefits to our global workforce, including competitive salaries, Employee Stock Options ESOP, flexible working arrangements, and a range of allowances and perks to support personal and professional growth, wellbeing, and work-life balance.

Additional Information

Immutable is dedicated to fostering an inclusive and diverse workplace, leveraging a range of perspectives to drive our success. We value every applicant and commit to reviewing all applications, providing a timely response to each individual.

Recruitment Note

Our talent acquisition team is handling this role internally, and we do not require assistance from external recruitment agencies. We respectfully decline unsolicited agency resumes and are not liable for any fees associated with such submissions.

Join Our Team

Be part of creating the future of gaming with us! Our hiring process may utilize AI tools to support various stages, ensuring fair and efficient evaluation of applications. Final hiring decisions are made by human reviewers, ensuring a balanced and unbiased selection process. For more details on data processing, please reach out to us.