Customer Screening & Escalations Manager

Dear All, 
We are Looking for a Director ( Persons with Disability ) for our Company. 
Blocky Smarty Blockchain Private Limited. 
Qualifications and Experience: 
Leadership.
Teamwork.
Marketing and Sales.
Finance and Accounting.
Law.
HR.
Administration. 
Roles and Responsibilities. 
Independent Perspective.
Objective Overview.
Strategic Direction.
Stakeholder Engagement.
Performance Monitoring.
Risk Management.
Governance and Compliance.
Financial Integrity.
Attend Board Meeting and Committee Meeting.
Audit.
If interested pls share your resume to info@blockysmarty.com
thanks
Uday
WhatsApp 9150712485 

Our Vision 
As one of the world’s top 10 (and rising🚀) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation. 
We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world? 
岗位职责：
1. 建立、梳理、维护渠道合作信息， 持续追踪和核算转化数据。
2. 跟踪和分析渠道合作效果，包括活动数据、参与度和转化等关键指标，为活动优化和商务维护提供依据。
3. 协调跨部门合作，确保活动顺利进行，包括与商务、产品、技术、活动等部门的沟通和协作。
4.收集新代理商和沉默资源，按照策略筛选、分配、追踪资源维护情况。
任职要求：
1. 大学本科及以上学历，市场营销、商业管理、金融科技或相关领域。
2. 1年以上的项目管理、 财务审计或商务运营经验，有加密货币、金融科技、财务审计相关或互联网行业背景者优先。
3. 具备优秀的项目管理和协调能力，能够平衡好紧急重要任务的优先级，能够在快节奏的环境中有效管理多个资源。
4. 对数据分析和用户行为有深刻理解，能够利用数据驱动决策和产品优化。
5. 强烈的责任心和团队合作精神，具备良好的沟通和协调能力，能够与不同背景的团队成员有效合作。
6. 对加密货币和区块链技术有浓厚的兴趣，愿意不断学习和适应行业的快速变化。
7.良好的沟通能力，闭环沟通， 主动反馈任务卡点和需要的资源支持。
We are 
A values-based culture that trusts your knowledge, vision, and autonomy, we focus on taking the best products and campaigns to wow our customers and bring the freedom of decentralization to every part of the world. 
Integrity, insight, innovation, purpose and cooperation are inscribed within our culture. At Gate, we are committed to GateStyles and we are looking for candidates who also exhibit the same values. 
Gate.io, founded in 2013, is one of the pioneering cryptocurrency exchanges and offers services worldwide related to the trading of multiple leading digital assets. With millions of registered users, it is considered one of the safest and most reliable global cryptocurrency platforms, consistently ranked among the top 10 cryptocurrency exchanges based on liquidity and trading volume (CoinGecko). Additionally, Gate.io has been verified by Blockchain Transparency. 

As a Product Designer at Zerion, you will play a crucial role in enhancing our user experience across all platforms (iOS, Android, Web). You will be involved in every stage of the product life cycle, from ideation to implementation, collaborating with cross-functional teams to create innovative and user-centered design solutions.
What you’ll be doing:
Identify User Needs and Conduct Research: Analyze user requirements, conduct research, and perform usability testing to craft data-driven, user-centered solutions that drive the creation of impactful features.
Design, prototype, and collaborate: Create wireframes that inspire collaboration with Product Managers, Engineers, and Marketing teams, seamlessly translating user needs, business goals, and technical constraints into cutting-edge design solutions.
Develop User Flows & Architecture: Design user flows and information architecture for seamless navigation and interactions with blockchain applications.
Maintain a Cohesive Design System: Contribute to the design system, ensuring visual and functional consistency across desktop and mobile platforms.
Stay Updated on Trends: Keep up with Web3 industry trends and best practices to enhance the user experience of our products and services.
Lead Complex Design Challenges: Drive the end-to-end resolution of complex design problems, turning user insights and data into innovative solutions.
What you will need:
Proven experience in product design, particularly in the Web3 or blockchain space.
Strong portfolio showcasing high-quality user experiences and visual design work.
Excellent communication skills, with the ability to present and advocate for design decisions to the team.
Passion for user-centered design principles and a deep understanding of UX and UI.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Bonus points:
Active user of investment applications or other fintech apps.
You’ll ideally come from Web3.
Experience in creating and maintaining a design system.
Experience integrating qualitative and quantitative data into projects.
Experience with working in a distributed team.
Degree in Design, Fine Arts, or related field.
We are an equal opportunity employer and value diversity at our company. We tackle the most exciting challenges in our working lives and succeed together with a team that is an inclusive and diverse set of personalities and backgrounds. Even if you are new to the Web3 or DeFi domain, but you are an experienced designer - please apply for our position!
Why You Should Join
 
Culture: Our high engagement and low turnover emphasize our commitment to a positive culture, with a remarkable retention rate of 92%.
People: Collaborate with some of the most driven and intelligent individuals in the crypto space.
Salary & Benefits: Receive a competitive salary, medical insurance, coworking membership, and additional benefits.
Unlimited Days Off and Flexible Work Schedule: Recharge and explore life outside the office with our flexible time-off policy and work schedule.
Remote Work Essentials: We provide all the necessary software and equipment to ensure you're fully equipped to work from home comfortably and efficiently.
Stock Options: Contribute to Zerion's success and watch your stock options become valuable.
Relocation: We support relocation for you and your family.
Travel: Join your colleagues on trips to industry festivals and events.
Distributed Team: Zerion is a fully remote team with members worldwide. Embrace asynchronous collaboration, find your own work rhythm, and enjoy a healthy work-life balance.
Company Overview
Highlights:
+350 Monthly Active Funded Wallets
290k Monthly Active Zerion Wallets
350k Unique Zerion DNA Holders
Zerion helps to manage your DeFi and NFT portfolios, trade across 10+ networks and connect to any decentralized application with one wallet. Our mission is to empower more people around the world with efficient, permissionless and transparent financial services.
To ALL recruitment agencies and individual recruiters: Zerion only accepts resumes from its partners, with whom Zerion has contractual relations. Zerion is not responsible for any fees or charges associated with unsolicited resumes.

About Us
At DynamicX, we're revolutionizing the way sports enthusiasts invest in their passions. Founded by Nicolas Weiner, Tristan Reinthaler, and Gerd Weiner, our innovative platform merges the excitement of sports with cutting-edge financial technology.
Our mission is to empower sports fans to turn their enthusiasm into smart investments, transforming the traditional sports industry landscape. We believe that by combining sports enthusiasm with strategic financial markets, we can create new opportunities for both fans and athletes alike.
Our journey began with a simple idea: what if sports fans could invest in the very athletes and teams they cheer for? This sparked a movement to democratize access to sports investment and create a more engaging, interactive experience for sports enthusiasts worldwide.
At DynamicX, we're committed to innovation, transparency, and community engagement. Our team of passionate technologists, financial experts, and sports enthusiasts works tirelessly to develop cutting-edge solutions that bridge the gap between sports enthusiasm and smart investing.
Join us in shaping the future of sports investment and turning your passion into a career-defining opportunity.
Job Summary
We're looking for a talented Full Stack Engineer who excels in creating robust, scalable, and efficient web applications. You will play a crucial role in developing and maintaining our core platform, working closely with our cross-functional team to deliver high-quality features and improvements. Your expertise in both front-end and back-end technologies will be invaluable in shaping the future of sports investment.
Responsibilities
Design, develop, test, and deploy full-stack web applications using modern technologies
Collaborate with product managers, designers, and other engineers to understand requirements and create solutions
Implement scalable backend services using Node.js, Express, or similar frameworks
Develop responsive and performant front-end interfaces using React, Vue.js, or similar libraries
Integrate third-party APIs and services effectively
Optimize application performance and maintain high code quality standards
Participate in code reviews and contribute to improving team processes
Troubleshoot production issues and implement bug fixes promptly
Stay up-to-date with industry trends and emerging technologies
Requirements
Bachelor's degree in Computer Science or related field (or equivalent experience)
Minimum 3 years of experience in full-stack development
Proficiency in JavaScript (ES6+) and TypeScript
Experience with modern front-end frameworks (React, Vue.js, or similar)
Strong understanding of backend technologies (Node.js, Express, etc.)
Familiarity with databases (MongoDB, MySQL, etc.) and ORM tools
Knowledge of RESTful APIs and GraphQL
Experience with cloud platforms (AWS, Azure, or Google Cloud)
Version control experience with Git
Strong problem-solving skills and attention to detail
Excellent communication and teamwork abilities
Preferred Qualifications
Experience with blockchain technologies
Knowledge of sports-related APIs or platforms
Familiarity with cryptocurrency trading systems
Experience with automated trading systems
Understanding of tokenization concepts
Certification in cloud computing or DevOps
What We Offer
Competitive salary
Comprehensive health insurance package
Flexible hybrid remote work arrangement
Generous PTO policy (20 days annual leave + 10 paid holidays)
Professional development opportunities
Stock options in a growing startup
Access to cutting-edge technologies and tools
Collaborative and dynamic work environment
Opportunities for career growth and advancement

Wallet in Telegram is your gateway to the world of digital currencies, specially tailored for individuals in emerging markets. We understand the complexities and intimidation often associated with existing crypto solutions, which is why we've designed the Wallet to be the ultimate user-friendly platform for managing finances. No need to open a traditional bank account or wrestle with convoluted crypto exchanges and wallets.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
We are seeking a seasoned and visionary Director/Manager to lead and manage our Wallet office in Ras Al Khaimah, UAE. In this role, you will oversee operations, provide strategic direction, and foster a culture of excellence and innovation within a diverse team. You will work closely with HR, Finance, and Operations to streamline processes and contribute to the growth of Wallet Global Ventures Limited.
Responsibilities:
Ensuring full compliance with applicable laws and regulations, particularly in finance and business operations.
Represent the company in contract executions, managing agreements on its behalf.
Organize and preside over shareholder meetings, delivering clear updates.
Manage daily office operations to ensure efficiency and optimal performance.
Oversee financial management, budgeting, and tax obligations, including effective use of the company's resources.
Efficiently manage financial and human resources, including staffing and team development.
Collaborate with HR, Finance, and Operations to optimize processes and achieve strategic goals.
Lead, motivate, and develop a diverse team, fostering a collaborative and excellence-driven culture.
Serve as the primary liaison with regulatory authorities, ensuring timely reporting and compliance.
Oversee internal communications and external partnerships to support office needs.
Undertake additional duties as necessary to support smooth office operations.
Key Requirements:
Degree in Management, Finance, Business, Law, or a related field.
Minimum of 3 years of experience in a similar role, with preference for executive experience at UAE companies.
Strong communication, presentation, and interpersonal skills.
Ability to cultivate effective relationships with staff, consultants, regulators, and leadership.
Detail-oriented, with a methodical approach to problem-solving and strategic thinking.
Flexibility to thrive in high-pressure environments and adapt as needed.
Excellent analytical and problem-solving skills, with strong attention to detail and organizational abilities.
Ability to work independently and as part of a team.
Experience managing external partnerships and corporate communications.
Proficiency in English.
Preferred requirements:
Experience in a management role within within the crypto-industry.
We are looking for candidates who can work on a 5/2 schedule, with a hybrid format of 2-3 days working from the office.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 calendar days.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.