Customer Service Representative - P2P (APAC)
Asia
Full time
Remote
Compensation is not specified
Role
Customer service
Description
Binance is a globally acclaimed blockchain ecosystem and cryptocurrency infrastructure provider, offering a range of financial products, including the world's largest digital-asset exchange. The company's core mission is to drive cryptocurrency adoption and promote financial freedom.
We are a fast-paced and purpose-driven organization that values continuous learning and growth, making Binance an ideal place to excel and advance your career.
Responsibilities:
- Serve as the frontline representative in the P2P market to handle customer disputes professionally
- Investigate trading activities to maintain marketplace integrity and detect fraudulent behavior
- Establish a customer-oriented culture and processes to meet business objectives effectively
- Utilize Customer Insight and Root Cause Analytics to suggest product enhancements and collaborate with stakeholders
- Advocate for customers within the organization and ensure their feedback influences business decisions
- Provide feedback, coaching, and development opportunities to team members for continuous improvement
- Conduct regular customer surveys to assess and enhance the overall customer experience
- Share insights gained from customer complaints across the organization and with external partners
Requirements:
- At least 1 year of experience in a customer-facing role or as a customer service representative
- Proficient in using IT tools for professional purposes and handling technical queries from customers
- Strong written communication skills and attentive listening ability
- Effective multitasking, prioritization, and time management skills
- Knowledge of blockchain, cryptocurrency, and P2P payments is advantageous
- Must be fluent in English; multilingual proficiency is a plus
- Openness to working weekends, irregular hours, and night shifts
- Preferred experience as a Binance P2P user
- Additional languages beyond English would be beneficial for global coordination
Working at Binance:
- Join a top blockchain ecosystem with ample career progression opportunities
- Engage with a diverse team of talented individuals, fostering a culture of continuous learning and growth
- Undertake challenging and dynamic projects in a fast-paced environment
- Contribute to a global organization with international teams and a flat organizational structure
- Competitive salary and benefits offered
- Enjoy flexibility in working hours, remote work options, and a casual dress code
Apply today to be part of the Web3 revolution! Binance is devoted to equal employment opportunities, valuing a diverse workforce as critical to our success.
Upon submitting your application, you acknowledge that you have reviewed and accepted our Candidate Privacy Notice.
Skills Required
Binance
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified
Sally Xiao
Customer Support (Remote)
Full time
Remote
English and Chinese as working language
Job duties:
1、Be responsible for receiving users’ inquiries and answering concerns through online customer service tools.
2、Be agile to send feedback of users’ problems, do a good job of collecting and organizing problems.
3、Be proficient in English. With Chinese，Malaysian,Korean and other language skills will be preferred.
4、Have strong business sensitivity, be able to master the basic business after training. With Cryptocurrency related knowledge and experience is preferred.
5、Be thoughtful about daily work and good at finding obstacle points in users’ experience, digging users’ needs, and promoting problem solution and processing optimization.
6、Be adaptive to shift work for both day and night shifts.
Job requirements.
1、Have good logical thinking ,be able to judge the real needs of users.
2、Be enthusiastic about customer service , responsible for customer experience , and be able to provide comprehensive solutions to problems.
3、Be able to adjust communication method effectively according to different users’ requests and needs.
4、Possess self-management skills and be able to work independently in an ever-changing and fast-paced environment.
5、Have good learning ability, be good at discovering and self-summary.
6、Be experienced in providing support to customers by online chat services, email, and tickets.
7、Have good communication skills, good presentation skills, strong affinity, hard-working ability, good pressure-bearing ability.
Job duties:
1、Be responsible for receiving users’ inquiries and answering concerns through online customer service tools.
2、Be agile to send feedback of users’ problems, do a good job of collecting and organizing problems.
3、Be proficient in English. With Chinese，Malaysian,Korean and other language skills will be preferred.
4、Have strong business sensitivity, be able to master the basic business after training. With Cryptocurrency related knowledge and experience is preferred.
5、Be thoughtful about daily work and good at finding obstacle points in users’ experience, digging users’ needs, and promoting problem solution and processing optimization.
6、Be adaptive to shift work for both day and night shifts.
Job requirements.
1、Have good logical thinking ,be able to judge the real needs of users.
2、Be enthusiastic about customer service , responsible for customer experience , and be able to provide comprehensive solutions to problems.
3、Be able to adjust communication method effectively according to different users’ requests and needs.
4、Possess self-management skills and be able to work independently in an ever-changing and fast-paced environment.
5、Have good learning ability, be good at discovering and self-summary.
6、Be experienced in providing support to customers by online chat services, email, and tickets.
7、Have good communication skills, good presentation skills, strong affinity, hard-working ability, good pressure-bearing ability.
Payment in Crypto
Iron Key Capital
Venture Fellow
Full time
Remote
Venture Fellow (Part-Time, Remote) - Iron Key Capital
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through humaira@ironkeycapital.com
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through humaira@ironkeycapital.com
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Iron Key Capital
Venture Fellow
Remote, USA
Remote, USA
Part time
Remote
Venture Fellow (Part-Time, Remote) - Iron Key Capital
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Utopos
Sponsorship Director position at Utopos Pickleball Society
Full time
Remote
🚀 Sponsorship Director – Utopos Pickleball Society
📍 Location: Remote (with travel for events)
💰 Compensation: Base salary in crypto UTOP+ performance-based commission USDC
📅 Start Date: ASAP
About Utopos Pickleball Society
Utopos Pickleball Society is a global professional sports association dedicated to advancing pickleball through high-stakes tournaments and elite competitions. With a vision of expanding the sport and hosting world-class events, we provide players, fans, and sponsors a cutting-edge experience—with winnings paid in UTOP cryptocurrency.
About the Role
We’re looking for an ambitious and results-driven Sponsorship Director to secure high-value sponsorships that will fuel our ability to host more tournaments, increase prize pools, and grow our global presence. This role is pivotal in establishing partnerships with brands that align with our futuristic vision for sports and blockchain-powered economies.
Key Responsibilities
✅ Develop & Execute Sponsorship Strategy – Identify, target, and secure corporate sponsors, brand partners, and strategic alliances.
✅ Negotiate & Close Deals – Craft compelling proposals and negotiate sponsorship agreements to maximize mutual benefits.
✅ Build & Maintain Relationships – Foster long-term partnerships with companies in sports, tech, lifestyle, and beyond.
✅ Maximize Sponsor Exposure – Work with marketing to integrate sponsors into events, social media, live broadcasts, and player endorsements.
✅ Analyze & Optimize Sponsorship Impact – Track ROI and ensure sponsors receive measurable value from their investment.
Who We’re Looking For
🌟 Experienced Deal Closer – 3+ years in sports sponsorships, partnerships, or business development.
🌟 Well-Connected – Strong network in sports, crypto, tech, or lifestyle brands.
🌟 Strategic & Visionary – Can craft win-win sponsorship models aligned with our unique ecosystem.
🌟 Passionate About Sports & Innovation – A love for pickleball, blockchain, and futuristic sports ecosystems is a plus!
🌟 Excellent Communicator – Can pitch, negotiate, and secure deals with C-suite executives and marketing teams.
Why Join Us?
🔥 Be Part of a Sports Revolution – Help shape the future of pickleball and blockchain-driven sports funding.
🔥 High-Earning Potential – Competitive base + generous commission on sponsorship deals.
🔥 Work with a Global Vision – Collaborate with an innovative team passionate about sports, tech, and decentralization.
🔥 Travel & Networking – Represent Utopos Pickleball Society at elite tournaments, conferences, and corporate meetings.
How to Apply
Send your resume highlighting your sponsorship experience and vision for pickleball partnerships to [Your Contact Email] with the subject: Sponsorship Director – Utopos Pickleball Society.
🚀 Join us in shaping the future of professional pickleball!
Check us out
www.utopospickleball.org
https://x.com/upbsociety
📍 Location: Remote (with travel for events)
💰 Compensation: Base salary in crypto UTOP+ performance-based commission USDC
📅 Start Date: ASAP
About Utopos Pickleball Society
Utopos Pickleball Society is a global professional sports association dedicated to advancing pickleball through high-stakes tournaments and elite competitions. With a vision of expanding the sport and hosting world-class events, we provide players, fans, and sponsors a cutting-edge experience—with winnings paid in UTOP cryptocurrency.
About the Role
We’re looking for an ambitious and results-driven Sponsorship Director to secure high-value sponsorships that will fuel our ability to host more tournaments, increase prize pools, and grow our global presence. This role is pivotal in establishing partnerships with brands that align with our futuristic vision for sports and blockchain-powered economies.
Key Responsibilities
✅ Develop & Execute Sponsorship Strategy – Identify, target, and secure corporate sponsors, brand partners, and strategic alliances.
✅ Negotiate & Close Deals – Craft compelling proposals and negotiate sponsorship agreements to maximize mutual benefits.
✅ Build & Maintain Relationships – Foster long-term partnerships with companies in sports, tech, lifestyle, and beyond.
✅ Maximize Sponsor Exposure – Work with marketing to integrate sponsors into events, social media, live broadcasts, and player endorsements.
✅ Analyze & Optimize Sponsorship Impact – Track ROI and ensure sponsors receive measurable value from their investment.
Who We’re Looking For
🌟 Experienced Deal Closer – 3+ years in sports sponsorships, partnerships, or business development.
🌟 Well-Connected – Strong network in sports, crypto, tech, or lifestyle brands.
🌟 Strategic & Visionary – Can craft win-win sponsorship models aligned with our unique ecosystem.
🌟 Passionate About Sports & Innovation – A love for pickleball, blockchain, and futuristic sports ecosystems is a plus!
🌟 Excellent Communicator – Can pitch, negotiate, and secure deals with C-suite executives and marketing teams.
Why Join Us?
🔥 Be Part of a Sports Revolution – Help shape the future of pickleball and blockchain-driven sports funding.
🔥 High-Earning Potential – Competitive base + generous commission on sponsorship deals.
🔥 Work with a Global Vision – Collaborate with an innovative team passionate about sports, tech, and decentralization.
🔥 Travel & Networking – Represent Utopos Pickleball Society at elite tournaments, conferences, and corporate meetings.
How to Apply
Send your resume highlighting your sponsorship experience and vision for pickleball partnerships to [Your Contact Email] with the subject: Sponsorship Director – Utopos Pickleball Society.
🚀 Join us in shaping the future of professional pickleball!
Check us out
www.utopospickleball.org
https://x.com/upbsociety
Payment in Crypto
Iron Key Capital
Venture Fellow
Full time
Remote
Venture Fellow (Part-Time, Remote) - Iron Key Capital
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through humaira@ironkeycapital.com
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Location: Remote (Global)
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through humaira@ironkeycapital.com
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.