Customer Service Representative, Series 7 Registered
Crypto.com is on the lookout for a seasoned, licensed registered representative to bolster its operational securities expansion via Foris Capital. This remote role entails engaging with customers over the phone, email, and chat to address a variety of inquiries. The ideal candidate should possess expertise in equities trading, CRM systems, margin accounts, and options trading, in order to support customer needs and contribute to the company's ongoing learning and improvement.
Responsibilities
- Provide high-level customer service through various communication channels, striving for continuous enhancement in the customer service process.
- Develop a deep understanding of equities trading, margin, and options, while improving the customer experience.
Requirements & Skills Needed
- Must hold active FINRA Series 7 and 63 Licenses, with a minimum of 1 year of customer-facing brokerage experience within equities trading, margin accounts, and options trading.
- While Series 24 and supervisory experience are advantageous, they are not mandatory.
- Possess a clean regulatory record, with no Disclosure Events.
- Excellent customer service, written, and verbal communication skills are essential.
- Ability to build rapport swiftly and effectively with clients.
- Self-driven individual with a desire for continuous learning in a fast-paced environment.
- Proficiency in front-end mobile trading applications.
- Capacity to exercise independent judgment, adaptability to new tasks, and manage multiple priorities simultaneously.
- Display enthusiasm for fostering a customer-focused service culture.
The salary for this position ranges between $60,000 and $80,000 annually.
Foreis Capital US LLC is a broker-dealer registered with the Securities and Exchange Commission, a Member of FINRA, and SIPC. It is distinct from Crypto.com, Foreis DAX, Inc., and other affiliated entities. Customer accounts managed at Crypto.com and other businesses outside of Foreis Capital are separate from securities transactions and holdings at Foris Capital and are not covered by SIPC insurance.
Life @ Crypto.com
At Crypto.com, employees are encouraged to explore new opportunities within a supportive and talented team. The dynamic and proactive working environment fosters innovation and empowers employees to propose creative solutions. The company also emphasizes internal growth and professional development, creating an environment where colleagues collaborate to achieve common goals and promote cryptocurrency integration.
Benefits
Crypto.com provides competitive annual salary packages combined with attractive leave entitlements, a 401(k) plan with employer contributions, and company-sponsored health, dental, vision, and life/disability insurance. Employees also have the flexibility to choose between hybrid or remote work setups, promoting a healthy work-life balance. Additionally, internal mobility opportunities offer diverse career paths for personal and professional growth.
About Crypto.com
As a global cryptocurrency platform established in 2016, Crypto.com serves millions of customers worldwide. Encapsulating the vision of "Cryptocurrency in Every Wallet™," the company is dedicated to advancing crypto adoption through innovation and empowering the next generation of entrepreneurs within a secure and compliant framework.
At Crypto.com, diversity and inclusion are key values in creating an environment of equal opportunities for all candidates with diverse backgrounds and skills. Personal data from applicants is collected solely for recruitment purposes, and only shortlisted candidates will be contacted.
