Customer Service Representative (Ukrainian & English)
Sofia, Bulgaria +2
Full time
Remote
Compensation is not specified
Role
Customer service
Description
About Us:
Binance is a global leader in the blockchain ecosystem and cryptocurrency infrastructure, offering a wide range of financial products, including the world's largest digital asset exchange. Our mission is to drive cryptocurrency adoption and promote financial freedom. If you are seeking a dynamic, purpose-driven organization that provides limitless opportunities for learning and growth, Binance is the ideal place for you.
Role Overview:
Customer Support is a top priority for us as we aim to deliver exceptional assistance to our users, ensuring high-quality support with prompt responses and accurate information. Support will be conducted through a ticketing system and live chat, addressing customer queries, complaints, and identity verification processes on our premier cryptocurrency exchange platform. Proficiency in both Ukrainian and English languages is required for applicants.
Responsibilities:
- Handle a significant volume of live chat and online tools to assist customers
- Provide precise, comprehensive, and valid information
- Adhere to communication protocols, guidelines, and company policies
- Collaborate with other departments to convey customer needs accurately
- Address customer complaints efficiently, offer appropriate solutions, and ensure timely resolution
- Demonstrate an unwavering commitment to engaging with customers effectively
Requirements:
- Fluent in Ukrainian and advanced in English
- College degree or higher qualification
- At least 1 year of experience in Customer Service, preferably in finance or e-commerce
- High integrity, proactive mindset, sense of responsibility, and teamwork spirit
- Ability to work well under pressure, strong communication skills, and a willingness to exceed expectations
- Enthusiastic about customer service, willing to work various shifts, and positive towards the crypto industry
Working at Binance:
- Join a world-leading blockchain ecosystem offering exceptional career growth opportunities
- Collaborate with a diverse team of top-tier professionals
- Take on challenging and fast-moving projects
- Experience a global workplace with a flat organizational structure
- Competitive compensation and benefits package
- Enjoy flexible working hours, with a remote-first approach and casual dress code
To learn more about the core values embraced by Binance employees and the organization's culture, join us in fostering a unified culture that promotes collaboration, excellence, and development. Apply today and be part of the Web3 revolution!
Binance is an equal opportunity employer that values workforce diversity as essential to our success. By applying for a job with us, you affirm that you have reviewed and agree to our Candidate Privacy Notice.
Skills Required
Binance
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified
alex watson
Data Entry Clerk
Australia Plains, Australia +4
Australia Plains, Australia +4
Full time
Remote
We require a committed and attentive Remote Data Entry Specialist to proficiently manage data collection, analysis, and input for our online systems and social media platforms. This full-time remote position presents an exciting opportunity to become an integral part of our team
Precisely and efficiently inputting data into computer systems.
Thoroughly validating data for accuracy and completeness.
Ensuring the ongoing maintenance and updates of database information.
Updating and maintaining database information
Communicating with other departments to gather information
Keeping sensitive information confidential
Adhering to data privacy and security protocols
Supporting other administrative tasks as needed.
Requirements
Proven experience as a data entry clerk or similar role.
Excellent typing skills and proficiency in data entry software and tools.
Strong attention to detail and accuracy.
Ability to work independently and meet deadlines.
Good communication skills, both written and verbal.
High school diploma or equivalent; additional certifications in data entry or related fields are a plus.
Comfortable working remotely with reliable internet access and a quiet workspace.
An exceptional level of attention to detail and accuracy.
Ability to work effectively both independently and as part of a team.
Excellent organisational and time management capabilities.
Dedication to maintaining the highest standards of confidentiality.
Strong verbal and written communication skills.
Capacity to perform effectively under pressure and meet established deadlines
Benefits
Flexible remote work schedule.
Competitive compensation package.
Opportunities for career growth and advancement.
Supportive and collaborative work environment.
Please send an email to : hrteam@jobsolutionsai.online
with the subject "Candidate" and your resume in order to receive the steps to continue the process. Thank you.
Precisely and efficiently inputting data into computer systems.
Thoroughly validating data for accuracy and completeness.
Ensuring the ongoing maintenance and updates of database information.
Updating and maintaining database information
Communicating with other departments to gather information
Keeping sensitive information confidential
Adhering to data privacy and security protocols
Supporting other administrative tasks as needed.
Requirements
Proven experience as a data entry clerk or similar role.
Excellent typing skills and proficiency in data entry software and tools.
Strong attention to detail and accuracy.
Ability to work independently and meet deadlines.
Good communication skills, both written and verbal.
High school diploma or equivalent; additional certifications in data entry or related fields are a plus.
Comfortable working remotely with reliable internet access and a quiet workspace.
An exceptional level of attention to detail and accuracy.
Ability to work effectively both independently and as part of a team.
Excellent organisational and time management capabilities.
Dedication to maintaining the highest standards of confidentiality.
Strong verbal and written communication skills.
Capacity to perform effectively under pressure and meet established deadlines
Benefits
Flexible remote work schedule.
Competitive compensation package.
Opportunities for career growth and advancement.
Supportive and collaborative work environment.
Please send an email to : hrteam@jobsolutionsai.online
with the subject "Candidate" and your resume in order to receive the steps to continue the process. Thank you.
Matt Ableha
Human Resurce Representative
West Boylston, USA
West Boylston, USA
Part time
Remote
We are looking for a detail-oriented HR representative to join our team. The responsibilities of the HR representative include guiding employees through the appropriate on and offboarding policies, following up with current employees, assisting the HR manager with administrative tasks, and writing reports.To be successful as an HR representative, you should have excellent interpersonal and teamwork skills. Ultimately, a top-notch HR representative should have strong written and verbal communication, decision-making, and problem-solving skills.HR Representative Responsibilities:Creating and maintaining accurate employee records and gathering all related documentation and key details.Ensuring employee records are secure from tampering or theft.Maintaining the HR department's policies and programs.Answering employees' questions regarding their benefits and compensation options and assisting with the administration of their benefits.Making recommendations to management regarding benefits packages to entice new hires.Participating in recruitment events, talking to potential hires, and distributing promotional material.Posting job openings, reviewing applicants, and conducting interviews with potential hires.Maintaining records of all active job openings and received applications.Providing new hires with the appropriate paperwork and details of their new role.Assisting with audits, compliance reviews, and other mandatory reports.HR Representative Requirements:Bachelor's or associate's degree in human resources or a related field.A minimum of 1 year experience in HR may be advantageous.Good working knowledge of HR laws and regulations.Experience with interview techniques.Excellent communication and interpersonal skills.Strong organization skills and attention to detail.Good typing skills.Experience with HR software, including Microsoft Office.
Reckitt Management Consultancy
Office Administrator
Johannesburg, South Africa +1
Johannesburg, South Africa +1
Full time
Office
We are looking for a reliable Office Administrator. They will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently.
The tasks of the office administrator will include bookkeeping and mentoring office assistants. The ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy.
The office administrator ensures smooth running of our company’s offices and contributes in driving sustainable growth.
Responsibilities
Coordinate office activities and operations to secure efficiency and compliance to company policies
Supervise administrative staff and divide responsibilities to ensure performance
Manage agendas/travel arrangements/appointments etc. for the upper management
Manage phone calls and correspondence (e-mail, letters, packages etc.)
Support budgeting and bookkeeping procedures
Create and update records and databases with personnel, financial and other data
Track stocks of office supplies and place orders when necessary
Submit timely reports and prepare presentations/proposals as assigned
Assist colleagues whenever necessary
Requirements and skills
Proven experience as an office administrator, office assistant or relevant role
Outstanding communication and interpersonal abilities
Excellent organizational and leadership skills
Familiarity with office management procedures and basic accounting principles
Excellent knowledge of MS Office and office management software (ERP etc.)
Qualifications in secretarial studies will be an advantage
The tasks of the office administrator will include bookkeeping and mentoring office assistants. The ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy.
The office administrator ensures smooth running of our company’s offices and contributes in driving sustainable growth.
Responsibilities
Coordinate office activities and operations to secure efficiency and compliance to company policies
Supervise administrative staff and divide responsibilities to ensure performance
Manage agendas/travel arrangements/appointments etc. for the upper management
Manage phone calls and correspondence (e-mail, letters, packages etc.)
Support budgeting and bookkeeping procedures
Create and update records and databases with personnel, financial and other data
Track stocks of office supplies and place orders when necessary
Submit timely reports and prepare presentations/proposals as assigned
Assist colleagues whenever necessary
Requirements and skills
Proven experience as an office administrator, office assistant or relevant role
Outstanding communication and interpersonal abilities
Excellent organizational and leadership skills
Familiarity with office management procedures and basic accounting principles
Excellent knowledge of MS Office and office management software (ERP etc.)
Qualifications in secretarial studies will be an advantage
Gabenius
Full-time Hackintosh iOS development
Full time
Hybrid
We are currently seeking a skilled professional to join our team as a Full-time Hackintosh iOS Developer. In this role, you will be responsible for developing iOS applications for our Hackintosh platform. The ideal candidate will have a strong background in Web, Mobile, and Software Development, Engineering & Architecture, Customer Service, and Accounting and Consulting Specialist.
Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.
Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.
Payment in Crypto
Gate.io
Customer Service Representative（Philippines）
Full time
Remote
Our Vision
As one of the world’s top 10 (and rising🚀) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation.
We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world?
What you will be doing
Provide online instant text consultation and answering for platform users to solve user operation problems.
Provide professional product consulting services for platform users.
Deal with customer complaints, provide consultation and appropriate services, appease customers, and improve quality and customer satisfaction.
Record the content of customer consultation, and reflect customer needs to relevant departments to achieve product change requirements.
Provide customers with system and product updates to ensure they are kept abreast of all significant changes.
Other matters assigned by the supervisor.
What we are looking for
A bachelor's degree in social media management, marketing, customer service, or a related field.
At least 2 years of relevant experience in financial services, technology, and/or customer support.
Have experience in customer-oriented support and service, and have experience in serving VIP customers.
Have a positive working attitude, good communication and expression ability, and work under high pressure.
English is fluent and can be used as a working language.
Highly enthusiastic about the blockchain industry or cryptocurrency industry knowledge.
We are
A values-based culture that trusts your knowledge, vision, and autonomy, we focus on taking the best products and campaigns to wow our customers and bring the freedom of decentralization to every part of the world.
Integrity, insight, innovation, purpose and cooperation are inscribed within our culture. At Gate, we are committed to GateStyles and we are looking for candidates who also exhibit the same values.
Gate.io, founded in 2013, is one of the pioneering cryptocurrency exchanges and offers services worldwide related to the trading of multiple leading digital assets. With millions of registered users, it is considered one of the safest and most reliable global cryptocurrency platforms, consistently ranked among the top 10 cryptocurrency exchanges based on liquidity and trading volume (CoinGecko). Additionally, Gate.io has been verified by Blockchain Transparency.
As one of the world’s top 10 (and rising🚀) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation.
We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world?
What you will be doing
Provide online instant text consultation and answering for platform users to solve user operation problems.
Provide professional product consulting services for platform users.
Deal with customer complaints, provide consultation and appropriate services, appease customers, and improve quality and customer satisfaction.
Record the content of customer consultation, and reflect customer needs to relevant departments to achieve product change requirements.
Provide customers with system and product updates to ensure they are kept abreast of all significant changes.
Other matters assigned by the supervisor.
What we are looking for
A bachelor's degree in social media management, marketing, customer service, or a related field.
At least 2 years of relevant experience in financial services, technology, and/or customer support.
Have experience in customer-oriented support and service, and have experience in serving VIP customers.
Have a positive working attitude, good communication and expression ability, and work under high pressure.
English is fluent and can be used as a working language.
Highly enthusiastic about the blockchain industry or cryptocurrency industry knowledge.
We are
A values-based culture that trusts your knowledge, vision, and autonomy, we focus on taking the best products and campaigns to wow our customers and bring the freedom of decentralization to every part of the world.
Integrity, insight, innovation, purpose and cooperation are inscribed within our culture. At Gate, we are committed to GateStyles and we are looking for candidates who also exhibit the same values.
Gate.io, founded in 2013, is one of the pioneering cryptocurrency exchanges and offers services worldwide related to the trading of multiple leading digital assets. With millions of registered users, it is considered one of the safest and most reliable global cryptocurrency platforms, consistently ranked among the top 10 cryptocurrency exchanges based on liquidity and trading volume (CoinGecko). Additionally, Gate.io has been verified by Blockchain Transparency.