Customer Service Specialist (VIP) - Portuguese/English
Asia
Full time
Remote
Compensation is not specified
Role
Customer service
Description
Binance, a global blockchain ecosystem and the world's largest cryptocurrency exchange, is seeking a customer service professional to handle queries from VIP, Institutional, and Affiliate customers on various topics, including derivatives. The role entails identifying customer needs, providing accurate information, resolving issues, analyzing product malfunctions, and gathering user feedback. The candidate must have at least 3 years of customer service experience, ideally in crypto, finance, or e-commerce, along with English and Mandarin proficiency for effective communication. Additionally, they should thrive in a fast-paced environment, be passionate about customer service, and be open to working different shifts. Knowledge of both spot and derivatives trading is beneficial. The ideal candidate should be confident, articulate, adept at multitasking, hardworking, and customer-focused.
Responsibilities:
- Handle diverse queries from VIP, Institutional, and Affiliate customers, including derivatives-related issues.
- Assess customer needs and provide satisfactory solutions.
- Offer accurate and comprehensive information, ensuring swift issue resolution.
- Foster VIP customer loyalty through exceptional service.
- Identify and report product malfunctions.
- Collect user feedback and share with relevant departments.
- Undertake any additional tasks as assigned.
Requirements:
- Minimum of 3 years' experience in customer service within crypto, finance, or e-commerce.
- Proficiency in English and Mandarin.
- Ability to thrive in a dynamic, fast-paced setting.
- Passion for the customer service sector and willingness to work varied shifts.
- Familiarity with spot and derivatives trading preferred.
- Confidence, articulacy, multitasking ability, hardworking nature, and customer-centric approach.
- Capability to exceed customer expectations.
Benefits:
- Contribute to altering the future with a leading blockchain ecosystem.
- Collaborate with top-tier professionals in a global, user-centric organization.
- Work autonomously on unique, fast-paced projects in an innovative environment.
- Opportunities for career growth and ongoing learning.
- Competitive salary and company benefits.
- Work-from-home flexibility, subject to the business team's requirements.
Binance is dedicated to diversity and is an equal opportunity employer. Submitting a job application indicates agreement to the Candidate Privacy Notice.
Skills Required
Binance
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified
Chi Ng.
Localization Ops & Growth Specialist - Spanish/Russian
Buenos Aires, Argentina +1
Buenos Aires, Argentina +1
Full time
Remote
BingX is a leading cryptocurrency exchange, serving over 20 million users worldwide. Responsibilities: We’re looking for a marketing and PR professional to localize brand strategy, content, and campaigns for a specific language region. Responsibilities include monitoring local market trends, aligning with HQ teams, creating culturally relevant PR content, supporting promotional launches, coordinating local events and logistics, managing client communications, and contributing to SEO, advertising, and workflow optimization. Requirements: experience in localization, marketing, or PR, with a strong understanding of local culture, media, and social platforms. Background in offline event execution and logistics is preferred. Must be skilled in PR writing, campaign optimization, and cross-team coordination. Proactive, detail-oriented, and capable of managing partnerships and business negotiations. Knowledge of the Spanish-speaking Web3 ecosystem is a plus. Fluency in English and Spanish/Russian is required; Chinese is a bonus.
Payment in Crypto
Chi Ng.
Localization Ops & Growth Specialist (Intern) - Arabic
Abu Dhabi, United Arab Emirates +2
Abu Dhabi, United Arab Emirates +2
Part time
Remote
BingX is a leading cryptocurrency exchange, serving over 20 million users worldwide. BingX offers diversified products and services, including spot, derivatives, copy trading, and asset management – all designed for the evolving needs of users, from beginners to professionals. Responsibilities: Support brand promotion and awareness on local campuses by executing marketing activities, engaging student communities, and assisting with content and trend tracking to enhance visibility and influence. Requirements: Current university students are welcome. Have a basic understanding of cryptocurrency and its trends. Experience in campus community activities and events. Strong negotiation skills, copywriting skills, assist in optimizing brand content and ensuring clear and effective communication. Fluent in both English and Arabic. Available to work 3-5 days per week (remote), with flexibility to manage tasks efficiently. Apply here or visit my profile for more information.
Payment in Crypto
Chi Ng.
Growth Business Development (KOL) - Korean/Arabic/Polish/Russian/Portuguese/Spanish
Kazakhstan +6
Kazakhstan +6
Full time
Remote
BingX is a leading global crypto exchange founded in 2018, serving over 20 million users with spot, futures, copy trading, and asset management services. We’re looking for a Business Development Manager to grow and manage KOLs, agents, and project partnerships, driving user acquisition and trading volume across global markets. Requirement: experience in crypto, influencer partnerships, and market development, with strong communication skills in English (Chinese or additional local languages are a plus). Note: Please include key achievements/past performance data in your resume (e.g., trading volume, regions managed, languages spoken, KOLs region). Apply here or check my profile for more information.
Payment in Crypto
Changez Khan
Community Team Members
Part time
Remote
🌍 Join DeepRoots — Community Team Recruitment (25 Seats Only) Remote, Global
DeepRoots is building a global movement in Web3:
From Silence to Voice — Together We Rise.
We’re hiring Community Team Members to help grow our ecosystem. If you’re looking to kickstart your Web3 career, this is your chance.
💰 Rewards & Benefits
$150 Micro-Contract (60 days, 2h/day)
Daily Rewards: Top comment, best post, most active
Voice of the Day: Recognition + bonus
Bring-a-Voice Bonus: Earn when new members join through you
Extra Prizes: For leaders who keep the fire alive
👊🏻Clear Growth Path:
Community Team Leader (part-time, higher pay)
Community Team Manager (full-time, full salary + benefits)
Moderator Roles (group management)
📌 Your Role
❤️ Engage actively: like, comment, share
🌍 Push the march forward — “From Silence to Voice”
⏰ 2h/day → 7:00–9:00 PM Dubai time
📆 6 days per week (Sunday OFF)
🧠 Bring a builder mindset (not hype / pump-dump)
✅ Requirements
Stable internet connection
Basic knowledge of Web3
LinkedIn & Twitter (X) account (or willingness to create one)
🌱 How to Apply
Send the following details to: connect@deeproots.earth
Full Name
Country
LinkedIn Account
Twitter (X) Account
Confirmation: “Ready to start and apply to sign the agreement and NDA of the project.”
🌍 Website: deeproots.earth
⚡ This is not hype. It’s a mission. It’s a movement.
✊ Be one of the 25 voices that help shape the future.
DeepRoots is building a global movement in Web3:
From Silence to Voice — Together We Rise.
We’re hiring Community Team Members to help grow our ecosystem. If you’re looking to kickstart your Web3 career, this is your chance.
💰 Rewards & Benefits
$150 Micro-Contract (60 days, 2h/day)
Daily Rewards: Top comment, best post, most active
Voice of the Day: Recognition + bonus
Bring-a-Voice Bonus: Earn when new members join through you
Extra Prizes: For leaders who keep the fire alive
👊🏻Clear Growth Path:
Community Team Leader (part-time, higher pay)
Community Team Manager (full-time, full salary + benefits)
Moderator Roles (group management)
📌 Your Role
❤️ Engage actively: like, comment, share
🌍 Push the march forward — “From Silence to Voice”
⏰ 2h/day → 7:00–9:00 PM Dubai time
📆 6 days per week (Sunday OFF)
🧠 Bring a builder mindset (not hype / pump-dump)
✅ Requirements
Stable internet connection
Basic knowledge of Web3
LinkedIn & Twitter (X) account (or willingness to create one)
🌱 How to Apply
Send the following details to: connect@deeproots.earth
Full Name
Country
LinkedIn Account
Twitter (X) Account
Confirmation: “Ready to start and apply to sign the agreement and NDA of the project.”
🌍 Website: deeproots.earth
⚡ This is not hype. It’s a mission. It’s a movement.
✊ Be one of the 25 voices that help shape the future.
Payment in Crypto
FORMATNULL ventures
Crypto Quant Trader
Panama City, Panama
Panama City, Panama
Full time
Hybrid
Responsibilities
As a Quant trader with FORMATNULL you execute proven strategies across Crypto Futures and Spot markets, monitor existing positions across exchanges and research, develop, and refine new cryptocurrency trading strategies. The role will straddle analyzing new trading opportunities, statistical approaches to profit calculation, trade execution, and support in reporting and KPI management.The ideal candidate would bring a deep understanding of cryptocurrency markets, technical and fundamental analysis, have multiple years’ experience trading at an institutional desk, and arrive with one or more tested strategies for rapid deployment. However, to the extent that strategies remain in the late development or testing stages, such candidates with sufficient market experience should certainly apply as well.Salary negotiable with additional perks. You will run a 5 to 7 digits USD trading account and with increasing responsibilty and negotiatable profitshare you will enjoy a comfortable income. The position is designed to be predominantly remote, with flexibility for in-person collaboration when needed.
Requirements
Extremely strong quantitative and analytical backgroundRelevant experience in statistical modeling3+ years’ industry experience developing and evaluating trading strategies in liquid marketsProficiency in major asset fundamentals and of major blockchain projects and conceptsExperience investing or trading in cryptocurrency marketsDeep understanding of derivative instrumentsUnderstanding of market-making spot and futures on centralized order booksThe following skills would be very helpful, and would help a candidate grow the role going forward:Knowledge of Bitget exchangeKnowledge Google SheetsAdvanced skills in Excel, Google Sheets, SPSS, and statistical tools.Fluency in German, French or Spanish, beyond English as a core necessity.Flexible availability in CET and EST time zones.
As a Quant trader with FORMATNULL you execute proven strategies across Crypto Futures and Spot markets, monitor existing positions across exchanges and research, develop, and refine new cryptocurrency trading strategies. The role will straddle analyzing new trading opportunities, statistical approaches to profit calculation, trade execution, and support in reporting and KPI management.The ideal candidate would bring a deep understanding of cryptocurrency markets, technical and fundamental analysis, have multiple years’ experience trading at an institutional desk, and arrive with one or more tested strategies for rapid deployment. However, to the extent that strategies remain in the late development or testing stages, such candidates with sufficient market experience should certainly apply as well.Salary negotiable with additional perks. You will run a 5 to 7 digits USD trading account and with increasing responsibilty and negotiatable profitshare you will enjoy a comfortable income. The position is designed to be predominantly remote, with flexibility for in-person collaboration when needed.
Requirements
Extremely strong quantitative and analytical backgroundRelevant experience in statistical modeling3+ years’ industry experience developing and evaluating trading strategies in liquid marketsProficiency in major asset fundamentals and of major blockchain projects and conceptsExperience investing or trading in cryptocurrency marketsDeep understanding of derivative instrumentsUnderstanding of market-making spot and futures on centralized order booksThe following skills would be very helpful, and would help a candidate grow the role going forward:Knowledge of Bitget exchangeKnowledge Google SheetsAdvanced skills in Excel, Google Sheets, SPSS, and statistical tools.Fluency in German, French or Spanish, beyond English as a core necessity.Flexible availability in CET and EST time zones.