FinTech Financial Analyst Intern (US-Remote)

Job Overview
Sequence is seeking a dedicated Crypto Customer Support Specialist to join our remote team, working European or Asian hours.
As we empower traders worldwide with our trading algorithms.
We need an experienced professional who can deliver exceptional customer service while navigating the dynamic world of cryptocurrency and blockchain technology.
 
About Sequence
Sequence is a cutting-edge cryptocurrency trading system designed for simplicity and efficiency.
We offer algorithmic trading, low fees, and customizable strategies to traders of all levels.
 
Responsibilities
 
Customer Interaction and Support
- Respond promptly to customer inquiries via email (Zendesk).
- Guide users through account setup, verification, and platform navigation.
- Troubleshoot issues related to transactions, deposits, withdrawals, and account security.
- Resolve customer complaints or disputes in line with company policies.
 
Technical Knowledge and Application
- Simplify complex cryptocurrency trading, exchange issues and blockchain concepts for users of all experience levels.
- Stay informed on crypto market trends, platform updates, and industry developments.
- Assist with transaction verification and compliance-related tasks.
- Identify recurring issues in customer inquiries to inform platform improvements.
 
Compliance and Security
- Flag and escalate suspicious activities to the compliance team.
- Ensure customer interactions comply with regulatory and company standards.
- Maintain detailed records of customer interactions and follow up on open cases.
- Contribute to creating FAQs, knowledge base articles, and support resources.
 
Requirements
 
Experience and Education
- Minimum 3 years of customer support experience in cryptocurrency, fintech, or financial services.
- Strong knowledge of blockchain technology, crypto trading, and digital assets.
- Bachelor’s degree preferred but not required with relevant experience.
 
Technical Skills
- Deep understanding of cryptocurrency markets and blockchain mechanics.
- Experience with customer service platforms, ticketing systems, or CRM tools.
- Basic troubleshooting skills for crypto transaction issues.
- Proficiency with computers and ability to adapt to new systems quickly.
 
Personal Qualities
- Fluent in written and verbal English; additional languages are a plus.
- Strong problem-solving skills and attention to detail.
- Ability to explain technical concepts clearly and concisely.
- Empathy, patience, and professionalism when handling customer concerns.
- Adaptability to thrive in a fast-paced, evolving environment.
- Passion for cryptocurrency and trading.
 
Compensation and Benefits
- Competitive base salary starting at $18,000 USD annually, with higher compensation based on experience and performance - paid in BTC / USDT
- Performance-based bonuses.
- Fully remote work with flexible scheduling for European or Asian hours.
- Collaborative, innovative, and supportive team culture.
 
Location
- Fully remote position, with a preference for candidates available to work North America / EMEA time zones.
 
How to Apply
Submit your resume, a cover letter detailing your passion for cryptocurrency and customer support, and any relevant certifications to support@tradewithsequence.com with the subject line "Crypto Customer Support Specialist Application." Applications are reviewed on a rolling basis, and qualified candidates will be contacted for interviews.
 
Sequence is an equal opportunity employer dedicated to fostering diversity and inclusion in the workplace.

About The Project:The project is a venture-backed stealth mode project having raised $2 million and building a Social Intelligence Engine designed to power smarter, faster crypto trading. We're combining advanced data infrastructure and real-time intelligence to unlock new trading possibilities. About the Role:We're looking for a tech-savvy, investor-facing leader with an engineering background to represent us on the frontlines. This is not a research role it's about amplifying our voice, building relationships, and being the bridge between our technology and the world. Key Responsibilities:1）Represent us externally at hackathons, pitch events, conferences, and investor meetings.2）Be our lead evangelist clearly explaining our tech vision to both technical and non-technical audiences.3）Drive fundraising efforts with compelling presentations, clear strategy narratives, and investor Q&A.4）Partner closely with engineering/product to demo the platform, shape the roadmap, and turn market feedback into action. Requirements:1）Strong engineering background (AI, blockchain, data infrastructure, or similar).2）Proven experience in investor-facing roles, including fundraising and pitching.3）Excellent presentation and communication skills, with a track record of representing projects publicly.4）Experience participating in or leading hackathons, demos, and tech events.5）Understanding of consumer behavior data in gaming and apps is a plus.6）Familiarity with Web3, crypto, and developer communities. Compensation:Competitive salary + equity + team token + and performance-based incentives.

We seek a crypto-proven storyteller to craft NFT characters that shape our multichain MMO economy. Your lore will live on-chain, your creations will trade like assets, and your ideas will govern factions across 11+ blockchains.
Responsibilities:
- Design dynamic NFTs with traits tied to DAO votes, token prices & player behavior
- Embed DeFi mechanics into character backstories (e.g., liquidity pools as "magic reservoirs")
- Collaborate with devs to implement ERC-6551 narrative systems
Requirements:
- Shipped 2+ NFT collections (>1 ETH volume) – share contract addresses
- Fluency in Web3 concepts (MEV, bonding curves, ERC-721A)
- Active in NFT communities (Discord roles as proof)
Rewards:
- 3-7% royalties from your NFT sales
- Governance over plotlines via Lore DAO
- 0.5% of all in-game trades involving your work
 

Mission: Fortify sovereign infrastructure for a player-owned economy where downtime = lost kingdoms.
Responsibilities:
Architect zero-downtime multichain ops (Arbitrum/BASE rollups, fraud-proof autoscaling)
Design self-healing node clusters that counter NFT minting DDoS attacks in <5ms
Embed on-chain circuit breakers to halt exploits before they drain $CORE liquidity
Turn Discord FUD storms into infra stress metrics via custom LLM pipelines
You’re a Fit If:
You’ve slashed gas costs by 30%+ in past DeFi/GameFi projects (prove it)
Your idea of “monitoring” includes MEV bot behavior and DAO vote latency
You’ve built systems where “chaos testing” means simulating chain splits during PvP wars
You see player rage-quits as a critical infrastructure metric
Compensation:
Base + % of rescued gas fees (paid in $CORE)
NFT “Backbone” Pass (permanent % of protocol revenue)
DAO voting power scaled to uptime milestones (*99.99% SLA = veto rights*)

Vision At Legends of Velora, we don’t just build games—we forge living, player-owned realities. As a 3D Motion Designer, you won’t just animate assets—you’ll define the kinetic soul of a cross-chain MMO where every movement, transition, and effect feeds into a thriving player-driven economy. Your work will be the visual pulse of a decentralized world, seen by thousands of players across OpenSea, Blur, and beyond.
Your Mission
Craft immersive animations that make blockchain interactions feel alive—trading, battling, and exploring across Chain Worlds
Design motion systems where NFT assets evolve based on ownership history, market value, and in-game achievements
Develop real-time procedural effects tied to on-chain data (gas fees, liquidity pools, DAO votes)
Collaborate with WebGL engineers to push Three.js to its limits, ensuring buttery performance across browsers and devices
Own the full motion pipeline—from concept to implementation—with zero corporate bureaucracy
What You Bring
A portfolio showcasing real-time 3D animations (games, interactive experiences, or Web3 projects)
Mastery of After Effects, Blender, or Maya + experience with game engines (Unity/Unreal) or WebGL frameworks
A haсker mindset—ability to prototype motion systems that react to live blockchain data
Obsession with player psychology—you know how subtle motion cues influence trading behavior
Bonus: Any experience with NFT animation, generative art, or on-chain asset pipelines
Why This Isn’t Just Another Job
Your animations become economic events—rare NFT effects can spike trading volume
No "revisions for the CEO’s nephew"—creative freedom backed by a DAO
Revenue share in $CORE + NFT royalties for signature effects
Build the standard for Web3 motion design—your work will be copied across chains
The Velora Edge
A custom WebGL engine built for zero-lag, cross-chain gameplay
37,000+ early adopters waiting to experience your creations
No App Store gatekeepers—your art reaches players directly, censorship-free