Head of Business Operations
About us:
B2C2 is a pioneering company in the digital asset space, driving innovation and shaping the future ecosystem.
B2C2 has facilitated institutional access to cryptocurrencies, boasting reliable liquidity solutions in various market conditions.
Founded in 2015 and acquired by Japanese financial group SBI in 2020, B2C2 operates as an independent entity. With headquarters in the UK and offices in the US and Japan, B2C2 OTC Ltd. is regulated by the UK’s Financial Conduct Authority (FRN 810834). We take pride in our company culture and our ability to attract top talent to create a dynamic work environment within an exciting industry.
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The Head of Business Operations opportunity is a key leadership role within B2C2's Luxembourg office. This senior position entails membership in B2C2 Europe's management team, subject to approval by CSSF.
In this role, you will be responsible for managing the Luxembourg office effectively and overseeing administrative, operational, and control functions to ensure compliance with local regulations.
Key Responsibilities:
Strategic
- Play a vital role in managing the Luxembourg legal entity and provide in-depth knowledge of the Luxembourg and EU digital asset market structure.
Operational
- Collaborate with teams to implement large projects and streamline global processes for enhanced efficiency and cost optimization.
- Align commercial, operational, and regulatory objectives to achieve optimal outcomes.
- Design and enhance global workflows in key operational areas to facilitate business scalability.
Control
- Provide reports on business, operational, and regulatory performance to relevant local and group committees.
- Uphold ownership of control functions including Compliance, Finance, IT, and Audit.
- Implement robust governance structures and controls to ensure effective central administration and management, also overseeing intra-group outsourcing arrangements.
Regulation
- Cultivate and uphold a strong relationship with CSSF.
- Develop a comprehensive understanding of regulations such as MiCA and DORA, adapting processes accordingly.
- Implement and integrate procedures aligned with CSSF’s guidelines on outsourcing arrangements and internal governance.
Requirements
- Preferably previous experience as a CSSF Authorised Manager, approved by CSSF.
- Proven leadership experience in financial services, particularly in digital assets or related fields.
- Familiarity with digital asset industry dynamics in Luxembourg and the EU.
- Understanding of operating and regulatory models of EU-based Funds, Banks, and Custodians.
- Strong problem-solving abilities, stakeholder management skills, and adaptability to a fast-paced environment.
- Based in Luxembourg or the Greater Region with proficiency in English, French, and German considered a bonus.
Additional Notes
This list is not exhaustive, and you may be required to undertake additional responsibilities as your role evolves. There is a strong emphasis on company values:
- Ambitious - Focused on groundbreaking achievements.
- Innovative - Forward-thinking in client and employee solutions.
- Meritocratic - Acknowledging positive contributions across the organization.
- Collegiate - Achieving success through teamwork in a supportive setting.
- Risk Aware - Making informed decisions and implementing sound practices.
Equal Employment Opportunities Policy:
B2C2 is dedicated to upholding equal employment opportunities throughout the hiring process and employment within the company. We welcome applicants from diverse backgrounds and maintain a discrimination-free work environment. Flexible working arrangements are considered for all roles.