KYB Analyst - Binance Pay team
Status
Asia
Full time
Remote
Compensation is not specified
Role
Business Analyst
Description
We are looking for candidates to join our Customer Service team at Binance. In this role, you will play a crucial part in our client-facing business by prioritizing exceptional customer support. Our goal is to deliver top-quality assistance with quick response times and accurate information, using ticketing systems and live chat to handle customer inquiries, complaints, and verification processes on our cryptocurrency exchange platform. We are seeking individuals who are empathetic, effective communicators, and adept at problem-solving to advocate for our customers and gather valuable feedback. Join us in maintaining high service standards and ensuring customer satisfaction.
Responsibilities
- Efficiently manage personal workload and promptly escalate key risks/issues to management
- Review and verify all client onboarding applications within defined SLAs
- Establish and maintain positive relationships with Relationship Partner Teams, clients, and obtain necessary evidence for KYC due diligence
- Utilize compliance applications like World-Check, Jumio, etc.
- Conduct effective customer due diligence checks
- Monitor and document any unusual activity or AML flags
- Participate in AML/CFT training programs and other related activities
- Collaborate with Compliance and internal teams for smooth review processes
- Handle general administration tasks related to the functions of the role
- Review constitutional documents of corporate clients and related parties
- Conduct open-source searches on regulatory matters
- Prepare detailed risk assessments and escalation forms
- Detect suspicious and falsified documentation with accurate data entry
Requirements
- Minimum 3 years of experience in a corporate onboarding role, with in-depth knowledge of relevant regulations and compliance affairs
- Strong understanding of corporate onboarding processes and compliance regulations
- Fluency in English for effective communication with international partners
- Experience in reviewing AML Policies, identifying control gaps, and knowledge of Virtual Asset Service Providers
- Ability to handle high-risk and complex KYB cases
- Preferably hold certifications like ACAMS/CAMS/CCAS/ICA
- Strong time management, organizational, and relationship-building skills
- Flexible in adapting to a dynamic and fast-paced environment
- Knowledge of upcoming virtual currency regulation policies is a plus
Skills Required

Binance
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified
Status