Member of Financial Institutions, Atlas Settlement
Anchorage Digital is currently developing a cutting-edge digital asset platform tailored for institutions to engage in the cryptocurrency market. The platform provides custody, staking, trading, governance, settlement services, and boasts of the leading security infrastructure in the industry. Anchorage Digital is home to Anchorage Digital Bank N.A., the sole federally chartered crypto bank in the United States, and also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.
Funded by renowned institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, Anchorage Digital has seen significant growth, surpassing a valuation of over $3 billion in its Series D. Established in 2017 in San Francisco, California, the company now has physical offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota.
This presents a unique opportunity to become part of a high-growth business within a company deeply engaged in cryptocurrency. In this role, you will play a critical part in supporting department leads and business lines as they connect with clients, refine strategic direction, and collaborate with various Anchorage teams. If you are driven, eager to learn, and excel in fast-paced and occasionally ambiguous environments, then this opportunity is tailored for you.
As a member of the Financial Institutions Group (FIG) team, this senior role primarily focuses on strategy formulation, go-to-market execution, product development, and deal-making. You will play a vital role in expanding the adoption of the Atlas Settlement Network and related products like Off-Exchange Settlement, Collateral Management, Spot Settlement, and Triparty Services amongst institutional clients.
The role will involve a wide scope of responsibilities, including transaction structuring, comprehensive market research, drafting product specifications, fostering relationships with key figures in the crypto industry, creating working prototypes, collaborating with the legal team for contract negotiation, and establishing efficient operational processes. Essentially, your role will revolve around harmonizing various Anchorage teams such as Product, Engineering, Legal, Trading, and Risk to drive new business and generate revenue.
In evaluating success and performance within this role, the "Factors of Growth & Impact" framework sets the criteria for assessing impact, progress, and skill development:
Technical Skills
- Experience in traditional financial services (minimum 5 years), preferably with at least two years in a digital asset-related role.
- Working understanding of risk, compliance, legal, and regulatory facets pertinent to the FIG business and target clientele.
- Basic coding skills (e.g., Python, JavaScript, SQL).
- Proficient in research, analysis, writing, delivering presentations, and public communication.
Complexity and Impact of Work
- Actively supports strategy implementation and internal FIG operations, with direct revenue accountabilities.
- Collaborates extensively across various teams to resolve challenges, shape strategies, and steer roadmap execution.
- Leads primary research supporting strategic initiatives and client engagement efforts.
- Engages in client conversations to nurture relationships, drive business expansion, and advance client transactions.
- Demonstrates the ability to juggle diverse responsibilities in a fast-paced environment.
Organizational Knowledge
- Contributes to prioritizing key business initiatives and relevant product feature demands, aiming for automation and scalability.
- Enhances technical comprehension concerning Anchorage’s Proprietary custody technology to develop products that leverage inherent strengths.
- Comfortable working in a dynamic, growth-oriented setting.
- Ensures the dissemination of knowledge within FIG.
Communication and Influence
- Contributes to developing strategic proposals, client-facing presentations, business plans, and execution roadmaps.
- Establishes consensus, identifies issues, and resolves them while presenting across FIG and multi-functional teams.
- Requires strong client-facing communication skills for clear and consistent interaction.
Qualifications for the Role
- 5+ years experience in traditional financial services with exposure to trading, lending, settlements, or custody infrastructure in institutional-focused crypto business.
- Strong track record managing multifaceted initiatives connected to institutional product and service delivery, including demonstrated revenue growth.
- Competency in at least one coding language (e.g., Python, JavaScript, SQL).
- Exceptional multitasking abilities with keen attention to detail.
- Strong client-facing communication skills, ensuring clarity and consistency.
- Openness to travel for conferences and client engagements.
Preferred but Not Required
- Personal or professional trading experience.
- Experience in secured transactions such as loans, derivatives, or structured products.
- Participation in building collateral management systems.
- Bonus points for an emotional connection to the soundtrack of "Hamilton," narrating the establishment of a new financial system.
Anchorage Digital, represented by its dedicated team known as the Anchorage Village, comprises experts in platform security, financial services, and distributed ledger technology. The team, exceeding 300 members, is collectively focused on pioneering the future of finance by providing secure value transfer in the evolving digital asset landscape.
As a company, Anchorage Digital upholds a culture of inclusivity and diversity, striving to ensure that all employees feel respected, supported, and connected within the workplace. The company values transparency and celebrates differences, believing that openness about individuals' identities enables optimal teamwork and productivity.
Anchorage Digital is an Equal Opportunity Employer committed to providing equal opportunities irrespective of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. The company considers qualified candidates regardless of criminal histories, complying with legal regulations.
Listing Business Development
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Listing Business Development to drive growth by leading end-to-end sales initiatives and strategic collaborations in the blockchain and crypto sector, while coordinating cross-functional teams and staying ahead of market trends through continuous research and industry engagement.
About the Role:
- Identify new business opportunities, expand and execute strategic partnerships
- Look for new listing sales opportunities in Blockchain and crypto space
- Manage the listing sales pipeline, from researching, sourcing, contacting, negotiating, converting and following up with clients
- Liase and coordinate with marketing, product, customer support and operations teams to ensure smooth delivery of products
- Assess and monitor key indicators of cryptocurrency projects and evaluating the effectiveness of partnership and campaign initiatives
- Monitor market trends and conducting R&D in the cryptocurrency market
- Participate in overseas exhibitions and events as required and network with potential business partners
Requirements:
- Business level English
- Minimum 1 year of BD/sales experience in crypto/blockchain space
- Familiar with cryptocurrency or blockchain technology
- Capabilities of develop global customer relationships independently
- Good relationship with team and cross functional communication skill
- Fast learner, hard worker and team player
Ideal Candidate:
- Have a good sense of cooperation and working with a team
-Able to act independently and proactively
- Experience in customer negotiation
- Business level Japanese
Chief Technology Officer (Japanese Speaking)
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Japanese speaking Chief Technology Officer to lead our engineering team.As frequent communication with Japan and Vietnam entities is required, this role will require Japanese language proficiency and will be fully remote at the moment.
– Formulate strategy and establish the technical vision for the business
– Preparation of specifications and design documents for product development
– Project management of the development process, including quality control
– Define and refine engineering workflows, tech architecture and infrastructure
– Build, develop, lead a world class engineering team
Requirements:
– Experience as a CTO or in a similar technology leadership role in cryptocurrency exchanges or brokerage firms.
– Strong leadership capabilities – with proven success of building, developing and leading an engineering team
– Experience in development using Python, PHP and NodeJS
– Project management experience
– Business level English
– Business level Japanese language skills (JLPT N2 and above) to communicate with Japan and Vietnam entity without need for translator
Ideal Candidate:
– Has project management experience
– Has experience as CTO or similar role in a startup
– Knowledge and interest in cryptocurrency
Project Frameworks and Languages:
– Backend: nestJS(Node JS), Laravel (PHP),Python
– Database: Redis, My SQL
– Frontend: Vue JS
– Mobile: React Native, Android Native, Swift
– DevOps: Git, CI/CD, Docker, Jenkins, GitLabCD
– Cloud: AWS
Korean Growth Lead
KOL Business Development
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time KOL Business Development to join our team.
About the Role
We are seeking a dynamic and results-driven KOL Business Development to drive user growth and enhance brand visibility for our exchange. In this role, you will be responsible for identifying, engaging, and nurturing relationships with local KOLs, influencers, communities, projects, and strategic partners to promote our platform.
- Identify and build relationships with local KOLs/influencers/, communities, projects, and other potential partners to promote the exchange in order to achieve user growth.
- As a representative of the exchange, to build and maintain a good relationship with KOLs and marketing channels to achieve long-term partnership
- Be responsible for the execution and performance of KOL marketing strategy, track and analyze results, and make adjustments to ensure optimal performance and maximum ROI.
- Stay updated with local industry developments trends, conduct market research and create strategies when required
- Attend events as a representative of the exchange when required, expand network and bring in more leads for the exchange
Requirements:
- Experience as KOL BD in similar companies/markets
- Understanding of cryptocurrency
- Fluent in English
Preferred Qualification:
- Japanese speaking proficiency
Customer Service Executive
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Part- Time Customer Service Executive to join our team.
About the Role
The role involves managing customer inquiries, handling KYC processes, responding to emails, and monitoring messages across platforms like Telegram and WhatsApp. The ideal candidate will have strong Japanese language skills and a customer service background. This role will be fully remote.
- Handle customer inquiries via email and chat support.
- Support customer service operations, including but not limited to user research, handling enquiries, process withdrawal applications, KYC, bug reporting, Q&A updates.
- Understand policies and procedures of global customer support, adhere to policies set, ensuring high quality support is provided to users in accordance with global standard.
- Create and post customer announcements.
- Monitor and respond to messages on Telegram and WhatsApp.
- Provide support related to Forex and Crypto (knowledge is a plus).
- During business hours, in addition to responding to customer inquiries, you will be asked to perform tasks such as operating systems to create support-related systems or help center articles as needed, checking payment status, and editing or revising FAQ page
- Maintain a high level of professionalism in customer interactions.
- Adapt to potential future responsibilities, including chatbot and phone support.
- Work together and support other departments to report and solve any customer queries.
Requirements:
- Minimum 2 years of experience in customer service.
- Japanese language proficiency (mandatory).
- Ability to work 3 weekdays + 2 weekends (at least 1 weekend day required).
- Strong communication and interpersonal skills.
- Available to start immediately.
- Strong written and verbal communication skills.
- Must have a PC available for work (smartphones and iPads are not acceptable).
- Must have an internet environment with no data usage restrictions.
Preferred Qualification:
- Knowledge of Forex and Crypto.