Member of Technical Staff, Self-Custody
Anchorage Digital is a cutting-edge company dedicated to developing the most innovative digital asset platform for institutional access to cryptocurrency.
Anchorage Digital provides institutions with a comprehensive crypto platform for custody, staking, trading, governance, settlement, and top-tier security infrastructure. It is home to Anchorage Digital Bank N.A., the sole federally chartered crypto bank in the U.S. The company's investors include renowned institutions such as Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with a Series D valuation exceeding $3 billion. Established in 2017 in San Francisco, Anchorage Digital also operates from locations in New York, Porto, Singapore, and Sioux Falls.
As a member of the Self-Custody team, your role involves delivering a secure non-custodial service for digital assets and smart contracts, facilitating seamless interactions with diverse digital assets and functionalities like staking, transferring assets, engaging with smart contracts on-chain, among others. You will collaborate with a skilled team of backend, frontend, and iOS engineers to take charge of the entire self-custody experience and drive meaningful product ownership. Joining Anchorage Digital means becoming part of a high-caliber team and a company committed to advancing the cryptocurrency ecosystem.
The Factors of Growth & Impact framework has been designed to help team members gauge their impact, articulate feedback and coaching, and navigate learning and development within and beyond their role:
Technical Skills:
- Develop features based on blockchain principles tailored to client needs.
- Create scalable abstractions for cross-network application of features.
- Code review and contribution across the engineering organization.
Complexity and Impact of Work:
- Strive for a balance between speed of delivery and quality in work.
- Cultivate a testing-centric culture to minimize technical debt and bureaucratic hurdles.
- Remain at the forefront of blockchain and SecOps innovation.
- Contribute code that influences the global economy.
Organizational Knowledge:
- Influence product roadmap and architectural decisions.
- Contribute to team scalability.
Communication and Influence:
- Foster cross-functional collaboration effectively.
You might be a suitable candidate if you:
- Possess experience in building sophisticated distributed systems, preferably with proficiency in Go.
- Excel in creating resilient services capable of handling various workloads autonomously.
- Prioritize code quality and robust test infrastructure.
- Exhibit a proactive approach to addressing technical challenges and improving user experiences.
- Demonstrate strong computer science fundamentals, with a focus on concepts like concurrency, algorithms, and data structures. (A formal CS degree is not obligatory.)
- Identify with attributes such as creativity, humility, ambition, attention to detail, hard work, trustworthiness, eagerness to learn, methodical approach, action-orientation, and tenacity.
While not mandatory, additional points for:
- Experience in applied cryptography.
- Familiarity with blockchain protocols and dedication to staying informed on cryptoasset advancements.
- Background in the finance sector.
About Anchorage Digital:
Anchorage Village brings together experts from platform security, financial services, and distributed ledger technology to establish the foundational tools that empower institutions to engage safely in the evolving digital asset landscape. With a diverse team of over 300 members, our collective mission is to shape the future of finance by facilitating secure value transfer in the global economy. Anchorage Digital values inclusivity, respect, and connection in the workplace, with a focus on creating a supportive environment for all team members. The company ensures an open and welcoming culture where diverse perspectives are cherished, fostering an environment that encourages employees to do their best work. Anchorage Digital is an Equal Opportunity Employer that upholds equal employment practices irrespective of individuals' backgrounds or characteristics such as race, gender, religion, age, citizenship, disability, gender identity, or veteran status. Anchorage Digital, whether through Anchorage Digital Bank National Association, Anchorage Lending CA, LLC, or Anchorage Digital Singapore Pte Ltd, prioritizes client trust and privacy, maintaining transparency in how personal and financial information is handled.
Listing Business Development
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Listing Business Development to drive growth by leading end-to-end sales initiatives and strategic collaborations in the blockchain and crypto sector, while coordinating cross-functional teams and staying ahead of market trends through continuous research and industry engagement.
About the Role:
- Identify new business opportunities, expand and execute strategic partnerships
- Look for new listing sales opportunities in Blockchain and crypto space
- Manage the listing sales pipeline, from researching, sourcing, contacting, negotiating, converting and following up with clients
- Liase and coordinate with marketing, product, customer support and operations teams to ensure smooth delivery of products
- Assess and monitor key indicators of cryptocurrency projects and evaluating the effectiveness of partnership and campaign initiatives
- Monitor market trends and conducting R&D in the cryptocurrency market
- Participate in overseas exhibitions and events as required and network with potential business partners
Requirements:
- Business level English
- Minimum 1 year of BD/sales experience in crypto/blockchain space
- Familiar with cryptocurrency or blockchain technology
- Capabilities of develop global customer relationships independently
- Good relationship with team and cross functional communication skill
- Fast learner, hard worker and team player
Ideal Candidate:
- Have a good sense of cooperation and working with a team
-Able to act independently and proactively
- Experience in customer negotiation
- Business level Japanese
Chief Technology Officer (Japanese Speaking)
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Japanese speaking Chief Technology Officer to lead our engineering team.As frequent communication with Japan and Vietnam entities is required, this role will require Japanese language proficiency and will be fully remote at the moment.
– Formulate strategy and establish the technical vision for the business
– Preparation of specifications and design documents for product development
– Project management of the development process, including quality control
– Define and refine engineering workflows, tech architecture and infrastructure
– Build, develop, lead a world class engineering team
Requirements:
– Experience as a CTO or in a similar technology leadership role in cryptocurrency exchanges or brokerage firms.
– Strong leadership capabilities – with proven success of building, developing and leading an engineering team
– Experience in development using Python, PHP and NodeJS
– Project management experience
– Business level English
– Business level Japanese language skills (JLPT N2 and above) to communicate with Japan and Vietnam entity without need for translator
Ideal Candidate:
– Has project management experience
– Has experience as CTO or similar role in a startup
– Knowledge and interest in cryptocurrency
Project Frameworks and Languages:
– Backend: nestJS(Node JS), Laravel (PHP),Python
– Database: Redis, My SQL
– Frontend: Vue JS
– Mobile: React Native, Android Native, Swift
– DevOps: Git, CI/CD, Docker, Jenkins, GitLabCD
– Cloud: AWS
Korean Growth Lead
KOL Business Development
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time KOL Business Development to join our team.
About the Role
We are seeking a dynamic and results-driven KOL Business Development to drive user growth and enhance brand visibility for our exchange. In this role, you will be responsible for identifying, engaging, and nurturing relationships with local KOLs, influencers, communities, projects, and strategic partners to promote our platform.
- Identify and build relationships with local KOLs/influencers/, communities, projects, and other potential partners to promote the exchange in order to achieve user growth.
- As a representative of the exchange, to build and maintain a good relationship with KOLs and marketing channels to achieve long-term partnership
- Be responsible for the execution and performance of KOL marketing strategy, track and analyze results, and make adjustments to ensure optimal performance and maximum ROI.
- Stay updated with local industry developments trends, conduct market research and create strategies when required
- Attend events as a representative of the exchange when required, expand network and bring in more leads for the exchange
Requirements:
- Experience as KOL BD in similar companies/markets
- Understanding of cryptocurrency
- Fluent in English
Preferred Qualification:
- Japanese speaking proficiency
Customer Service Executive
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Part- Time Customer Service Executive to join our team.
About the Role
The role involves managing customer inquiries, handling KYC processes, responding to emails, and monitoring messages across platforms like Telegram and WhatsApp. The ideal candidate will have strong Japanese language skills and a customer service background. This role will be fully remote.
- Handle customer inquiries via email and chat support.
- Support customer service operations, including but not limited to user research, handling enquiries, process withdrawal applications, KYC, bug reporting, Q&A updates.
- Understand policies and procedures of global customer support, adhere to policies set, ensuring high quality support is provided to users in accordance with global standard.
- Create and post customer announcements.
- Monitor and respond to messages on Telegram and WhatsApp.
- Provide support related to Forex and Crypto (knowledge is a plus).
- During business hours, in addition to responding to customer inquiries, you will be asked to perform tasks such as operating systems to create support-related systems or help center articles as needed, checking payment status, and editing or revising FAQ page
- Maintain a high level of professionalism in customer interactions.
- Adapt to potential future responsibilities, including chatbot and phone support.
- Work together and support other departments to report and solve any customer queries.
Requirements:
- Minimum 2 years of experience in customer service.
- Japanese language proficiency (mandatory).
- Ability to work 3 weekdays + 2 weekends (at least 1 weekend day required).
- Strong communication and interpersonal skills.
- Available to start immediately.
- Strong written and verbal communication skills.
- Must have a PC available for work (smartphones and iPads are not acceptable).
- Must have an internet environment with no data usage restrictions.
Preferred Qualification:
- Knowledge of Forex and Crypto.