Operations Specialist (BPay)

Status
Manama, Bahrain
Full time
Hybrid
Compensation is not specified
Role
Operations Manager
Description

Binance is a globally recognized blockchain ecosystem renowned for its cryptocurrency exchange that boasts the highest trading volume and number of registered users worldwide. Trusted by millions across 100+ countries, Binance is distinguished for its top-tier security measures, transparent user fund management, swift trading engine performance, extensive liquidity, and a diverse array of digital asset products. Binance's offerings span across various sectors including trading, financial services, education, research, payments, institutional services, Web3 features, and more. By harnessing the potential of digital assets and blockchain technology, Binance is dedicated to establishing an inclusive financial ecosystem that promotes financial freedom and enhances financial accessibility globally.

About BPay:

BPay is a fiat money wallet specially crafted to support Binance's cryptocurrency operations, serving as a fiat wallet that empowers customers to securely hold and manage their funds. It allows customers to create wallets for purchasing cryptocurrencies on the Binance platform using verified, appropriately named accounts.

Key Responsibilities:

  • Collaborate with process owners to develop Standard Operating Procedures (SOP) in alignment with established standards within the operational office and operational risk team.
  • Assess existing business processes to identify opportunities for enhancement and optimization.
  • Continuously analyze productivity, quality, and cost-related aspects of business processes.
  • Prepare and present reports on process performance tracking, incorporating feedback for improvement.
  • Identify delivery gaps, propose process enhancements, and lead internal projects to improve delivery results.
  • Liaise with internal stakeholders to strategize business process enhancements.
  • Supervise all implementation stages of business process improvement initiatives.
  • Facilitate collaboration between internal and external teams to facilitate operational scalability.
  • Manage communication with third-party partners to address customer issues and oversee pending items effectively.
  • Act as a central link between various departments of BPay and outsourced entities.

Requirements:

  • Demonstrated experience of 1-3 years or more with a Bachelor's degree in a business-related field or equivalent practical experience.
  • Previous exposure to internal or external consulting is desirable.
  • Proven hands-on experience in operational or business process management, preferably within a financial services setting.
  • Strong coordination abilities and a strategic mindset for fostering cross-team collaboration.
  • Track record of successful stakeholder management.
  • Proficiency in identifying and resolving complex problems effectively.

Why Choose Binance:

  • Contribute to shaping the future with a leading blockchain ecosystem.
  • Collaborate with a team of exceptional professionals in a user-focused, global organization with a flat hierarchy.
  • Engage in challenging, innovative projects with autonomy in a dynamic environment.
  • Grow your career and skills in a results-oriented workplace with ample growth opportunities.
  • Competitive salary and comprehensive company benefits.
  • Have the flexibility of a work-from-home arrangement based on the business team's operational requirements.

Binance is dedicated to fostering diversity in its workforce, believing it to be a cornerstone of its success. Submitting a job application indicates your acknowledgment and acceptance of our Candidate Privacy Notice.

Skills Required
Avatar
Binance
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified
Status

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