Principal Product Manager - Risk Strategy
Company Overview
At OKX, we are on a mission to shape the future through technology. Established in 2017, we are at the forefront of transforming global systems with our advanced digital asset exchange, Web3 portal, and blockchain ecosystems. Our goal is to revolutionize the financial landscape by providing a wide range of innovative and sophisticated products, solutions, and trading tools. With a user base exceeding 50 million across 180 countries worldwide, OKX empowers individuals to navigate the world of Web3 backed by blockchain and decentralized finance principles. Our commitment to diversity, inclusion, innovation, and social responsibility shapes our corporate culture, where over 3,000 employees collaborate worldwide to create sustained industry value.
Job Summary
As a Product Manager at OKX, you will drive market discovery, identify revenue opportunities, and develop new products to meet evolving market demands. You will act as an internal advocate, driving consensus and influencing senior management on new product initiatives. Your responsibilities will encompass market research, product design, implementation, and release processes to foster product innovation and growth.
You will be primarily tasked with defining and scaling OKX's payment systems to facilitate global fund transfers and access to a diverse range of crypto assets. This role involves managing product roadmaps, user experience features, and integration with local and international payment providers, while mitigating associated risks. Collaboration with cross-functional teams such as design, engineering, legal, risk, compliance, marketing, customer support, and finance will be essential to align strategies, roadmaps, and deliverables.
As a part of our dynamic product team, you will contribute to defining the future trajectory of our company and product offerings. If you are a proactive product leader with an entrepreneurial mindset, eager to propose and implement innovative ideas, this role offers a rewarding opportunity.
Key Responsibilities
- Spearhead product ownership for payment products, overseeing all aspects of the product lifecycle.
- Develop and drive product roadmaps, backlogs, and iterations to achieve set goals and key performance indicators (KPIs).
- Collaborate with cross-functional teams to translate features and technical requirements and ensure successful product delivery.
- Align with customer support teams and key stakeholders for feature releases and user communication.
- Monitor and analyze product metrics, track performance data, and drive continuous product enhancements.
- Promote product adoption and utilization through strategic collaborations with marketing and risk management teams, focusing on optimizing user experiences.
Qualifications
- 12+ years of product management experience in the tech industry.
- Visionary approach to identifying and addressing current and future needs of the crypto market.
- Demonstrated expertise in designing and executing payment fraud risk management systems for a minimum of 3-4 years.
- Entrepreneurial mindset with experience thriving in a fast-paced environment, making informed decisions under uncertainty, and advocating for resources.
- Strong communication skills to translate strategy into actionable plans for product development, engineering, and marketing teams.
- Comfortable with tech intricacies, with the ability to engage in technical discussions beyond product and user experience requirements.
- Data-driven with a proficiency in defining and monitoring KPIs, along with working closely with engineering and analytics teams.
- Familiarity with cryptocurrency exchanges and a strong passion for the crypto and blockchain space.
Preferred Requirements
- Previous experience working with payments systems or crypto platforms.
- Fluent in English; Mandarin language skills are a plus.
Benefits & Perks
- Competitive compensation package.
- Learning and development programs with education benefits.
- Team-building activities and company events.
- Wellness benefits and meal allowances.
- Comprehensive healthcare coverage for employees and dependents.
- Additional perks revealed during the application process.
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Senior Software Engineer (Go)
Key Responsibilities:
- Design, develop, and maintain blockchain applications using Go language.
- Implement smart contracts and integrate with existing blockchain frameworks.
- Collaborate with cross-functional teams to ensure efficient development and integration of software solutions.
Required Skills:
- Proficiency in Golang programming language.
- Strong understanding of blockchain technology and its applications.
- Experience in smart contract development.
- Knowledge of cryptography and security principles in the context of blockchain.
- Familiarity with blockchain frameworks such as Ethereum, Hyperledger, or other decentralized networks.
If you are passionate about blockchain and crypto technology, and have the skills to contribute to innovative software solutions, we would love to hear from you. Join us in shaping the future of decentralized applications with your expertise as a Senior Software Engineer.
Community Moderator
We are a boutique, Asia-based Web3 marketing agency working with early-stage and growth-stage crypto projects across DeFi, infrastructure, consumer apps, and gaming.
Our team has executed campaigns with leading L1/L2 ecosystems, DeFi protocols, and community-driven projects.
We focus on narrative design, community activation, cross-market growth, and delivering impactful results for clients in Asia and globally.
We are now expanding our BD and Community Ops teams.
The Role: Community Moderator (36k–90k)
We’re hiring a community moderator to support client communities across Telegram, Discord, and X.
This is a front-line, user-facing role requiring empathy, high engagement, and strong judgment.
Responsibilities
Moderate multiple client communities to ensure safety, clarity, and engagement.
Respond to user questions, coordinate AMA/announcement schedules, post updates.
Keep communities active during key moments: launches, airdrops, campaigns, content releases.
Identify community issues or risks early and escalate appropriately.
Summarize community sentiment and user feedback for internal strategy teams.
Maintain tone, credibility, and professionalism when interacting with users.
Requirements
Prior experience moderating Web3 communities or Web2 social groups.
Familiarity with crypto user behavior, culture, and community patterns.
Excellent written communication and quick response ability.
High reliability; able to cover activity across Asian time zones.
Familiarity with the Southeast Asia KOL landscape, with strong existing relationships preferred.
Bonus
Ability to create short-form content or memes.
Multilingual (EN + CN preferred).
Experience with community analytics tools.