Principal Product Marketing Manager - Solutions and Competitive Intelligence
Seattle, USA
Full time
Remote
Compensation is not specified
Role
Product Marketing Manager
Description
Circle is a forward-thinking financial technology company operating in the realm of the advancing internet of money. Our innovative approach enables the seamless transfer of value on a global scale, revolutionizing traditional settlement systems with improved speed and affordability. The opportunities presented by this new digital infrastructure are vast, enhancing global economic prosperity and fostering greater inclusion.
Join our Vibrant Environment:
At Circle, we prioritize transparency, stability, and growth as we expand our reach into prominent global jurisdictions. Speed and efficiency drive our accomplishments, with our team embodying our core values of Multistakeholder, Mindfulness, Driven by Excellence, and High Integrity. Working remotely, Circlers thrive in a collaborative environment that values diversity and open communication to drive success through collective effort.
Your Responsibilities:
We are in search of a Product Marketing Manager with a consultant background and a deep understanding of blockchain and cryptocurrency. In this role, you will spearhead the development of a competitive intelligence function within the product marketing team. Key responsibilities include generating in-depth competitive insights to guide market positioning and messaging for Circle’s products in various industries like banking, fintech, exchanges, payments, and Web3. Team collaboration with product, sales, marketing, and communications departments is essential.
Core Values Expectation:
As a core part of our team, you are expected to uphold our core values:
- Multistakeholder: Demonstrate dedication to customers, shareholders, employees, families, and local communities.
- Mindful: Embody respect, active listening, and attention to detail.
- Driven by Excellence: Pursue excellence relentlessly, aim for customer success, and exhibit unwavering dedication to accomplishing goals.
- High Integrity: Prioritize open and honest communication, adhering to high moral and ethical standards.
Key Duties:
- Conduct detailed customer research to tailor messaging and marketing strategies for specific market segments.
- Develop and lead the competitive intelligence function within the product marketing team.
- Collaborate with cross-functional teams to shape product and marketing strategies based on competitive insights.
- Maintain a comprehensive competitive landscape repository and offer strategic intelligence to senior stakeholders.
- Provide training sessions for sales and marketing on competitive positioning and industry trends.
- Engage with industry analysts and conduct primary research to validate competitive assumptions.
- Monitor competitor activities to adjust market strategies accordingly.
Requirements:
- A minimum of 8 years of relevant experience in B2B product marketing or competitive intelligence, with a preference for management consulting background.
- Strong ability to work independently, prioritize tasks effectively, and communicate efficiently.
- Excellent analytical and problem-solving skills.
- Capability to simplify complex concepts.
- Strong relationship-building skills and cross-functional collaboration experience.
- Industry experience in crypto/web3 or payments is advantageous.
- Passion for innovation in a rapidly evolving industry with no established playbook.
Additional Information:
- PERM sponsorship available for qualified candidates.
- Compensation ranges account for factors like experience, skill set, and business needs.
- Compensation Package: Base Pay Range $175,000 - $225,000, Annual Bonus Target 17.5%, Comprehensive benefits including equity, medical, dental, vision, and 401(k), Flexible vacation policy, Paid sick leave and holidays.
We are a diverse and inclusive employer and comply with E-Verify Program requirements where applicable.
Skills Required
Circle
Website
www.circle.comCompany size
Not specified
Location
United States
Description
We believe in a future where digital dollars work securely around the world to create a more prosperous global economy for everyone.
Bitpanda
Senior Sales Manager
Berlin, Germany +1
Berlin, Germany +1
Full time
Office
Who we are
We are dedicated to simplifying wealth creation, founded in 2014 in Vienna, Austria. Our mission is to empower individuals to build financial freedom with confidence. Our intuitive platform enables users to invest in cryptocurrencies, stocks, precious metals, and commodities, catering to both novices and experienced investors worldwide.
Located in Austria and operating across Europe, our diverse global team fosters innovation and collaboration to ensure a secure and cutting-edge investment platform for over 4 million customers.
Responsibilities
We are seeking a proactive and experienced sales specialist to lead commercial operations in the DACH region. The ideal candidate will drive growth and market presence with expertise in financial services, sales leadership, and growing industries.
Key Duties
Identify growth opportunities, market trends, and competitive positioning to expand market share and revenue streams.
Develop relationships with potential clients, addressing their needs with tailored solutions.
Implement strategic plans to grow the customer base and achieve sales targets.
Establish partnerships with key stakeholders and industry influencers.
Collaborate with local and international partners to form synergies and enhance market reach.
Qualifications
Demonstrated success in sales roles within financial services or similar B2B environments.
Proven track record of driving commercial growth and achieving revenue targets.
Strong negotiation, communication, and interpersonal skills.
Ability to thrive in a dynamic industry and navigate complexities.
Proficient in English and German languages.
Benefits
Hybrid work model with remote work options.
Total compensation package including involvement in our stock option plan.
Competitive benefits based on a flexibility-first approach.
Exclusive perks for trading on the platform.
Company-wide and team events, both physical and virtual.
Bitpanda branded merchandise.
This opportunity offers the chance to learn and progress with Bitpanda, contributing to our goal of becoming Europe’s leading investment platform.
(Bitpanda promotes a diverse and inclusive work environment built on trust and mutual respect, prioritizing a team that reflects various backgrounds, perspectives, and skill sets.)
We are dedicated to simplifying wealth creation, founded in 2014 in Vienna, Austria. Our mission is to empower individuals to build financial freedom with confidence. Our intuitive platform enables users to invest in cryptocurrencies, stocks, precious metals, and commodities, catering to both novices and experienced investors worldwide.
Located in Austria and operating across Europe, our diverse global team fosters innovation and collaboration to ensure a secure and cutting-edge investment platform for over 4 million customers.
Responsibilities
We are seeking a proactive and experienced sales specialist to lead commercial operations in the DACH region. The ideal candidate will drive growth and market presence with expertise in financial services, sales leadership, and growing industries.
Key Duties
Identify growth opportunities, market trends, and competitive positioning to expand market share and revenue streams.
Develop relationships with potential clients, addressing their needs with tailored solutions.
Implement strategic plans to grow the customer base and achieve sales targets.
Establish partnerships with key stakeholders and industry influencers.
Collaborate with local and international partners to form synergies and enhance market reach.
Qualifications
Demonstrated success in sales roles within financial services or similar B2B environments.
Proven track record of driving commercial growth and achieving revenue targets.
Strong negotiation, communication, and interpersonal skills.
Ability to thrive in a dynamic industry and navigate complexities.
Proficient in English and German languages.
Benefits
Hybrid work model with remote work options.
Total compensation package including involvement in our stock option plan.
Competitive benefits based on a flexibility-first approach.
Exclusive perks for trading on the platform.
Company-wide and team events, both physical and virtual.
Bitpanda branded merchandise.
This opportunity offers the chance to learn and progress with Bitpanda, contributing to our goal of becoming Europe’s leading investment platform.
(Bitpanda promotes a diverse and inclusive work environment built on trust and mutual respect, prioritizing a team that reflects various backgrounds, perspectives, and skill sets.)
21.co
Cryptocurrency ETF Intern, New York
New York, USA
New York, USA
Full time
Office
21.co is a global leader in facilitating access to cryptocurrencies through user-friendly products.
21.co serves as the parent company of 21Shares, known for being one of the largest providers of cryptocurrency-backed exchange traded products (ETPs) worldwide. They utilize the Onyx technology platform to issue and manage these ETPs for both their own organization and external entities.
Established in 2018 by Hany Rashwan and Ophelia Snyder, with offices in Zurich, London, and New York, 21.co has gained prominence in the industry. Notably, Cathie Wood, CEO & CIO of ARK Invest, sits on its board.
Role Overview
An internship position is available within 21Shares to assist the Sales/Distribution team, primarily targeting the US markets. As an intern, you will play a vital role in enhancing assets under management (AUM) and broadening our client base in the institutional sector. Duties involve aiding in sales planning, implementing outbound acquisition strategies, managing CRM data, conducting research and competitive analysis, and preparing client materials for institutional partners. Additionally, you will be involved in client support and participate in research training sessions related to ETFs and digital assets.
This entry-level position offers the opportunity for personal and professional growth within the company, supporting 21Shares' expansion efforts in the US market, and facilitating its position as a leading digital asset solution provider.
Primary Responsibilities:
Support the Sales team, focusing on US institutional markets
Contribute to the growth of AUM and expansion of the institutional client base
Assist in US growth initiatives through outbound strategies and sales planning
Maintain updated customer data in the CRM system for improved client experience
Conduct desk research and competitive analysis
Collaborate with various teams to prepare sales collateral and client materials
Monitor client inquiries and participate in training sessions on ETF markets and digital assets
Offer support to other country teams and foster teamwork across the organization
Ideal Candidate Profile:
Recent graduate or current undergraduate pursuing a degree in Finance or Business Administration
Customer-oriented with a keen interest in the digital assets industry
Motivated to contribute to the growth of the business
Strong interpersonal and communication skills, with a focus on client satisfaction
Organized, creative thinker with a proactive approach
Familiarity and passion for crypto and traditional finance
Capable of working independently and collaboratively in a team environment
Additional Requirements:
Working in the New York office 2-3 days a week
Proficient in MS Office applications
Strong team player mentality
Preferred background in blockchain coursework or engagement
21.co serves as the parent company of 21Shares, known for being one of the largest providers of cryptocurrency-backed exchange traded products (ETPs) worldwide. They utilize the Onyx technology platform to issue and manage these ETPs for both their own organization and external entities.
Established in 2018 by Hany Rashwan and Ophelia Snyder, with offices in Zurich, London, and New York, 21.co has gained prominence in the industry. Notably, Cathie Wood, CEO & CIO of ARK Invest, sits on its board.
Role Overview
An internship position is available within 21Shares to assist the Sales/Distribution team, primarily targeting the US markets. As an intern, you will play a vital role in enhancing assets under management (AUM) and broadening our client base in the institutional sector. Duties involve aiding in sales planning, implementing outbound acquisition strategies, managing CRM data, conducting research and competitive analysis, and preparing client materials for institutional partners. Additionally, you will be involved in client support and participate in research training sessions related to ETFs and digital assets.
This entry-level position offers the opportunity for personal and professional growth within the company, supporting 21Shares' expansion efforts in the US market, and facilitating its position as a leading digital asset solution provider.
Primary Responsibilities:
Support the Sales team, focusing on US institutional markets
Contribute to the growth of AUM and expansion of the institutional client base
Assist in US growth initiatives through outbound strategies and sales planning
Maintain updated customer data in the CRM system for improved client experience
Conduct desk research and competitive analysis
Collaborate with various teams to prepare sales collateral and client materials
Monitor client inquiries and participate in training sessions on ETF markets and digital assets
Offer support to other country teams and foster teamwork across the organization
Ideal Candidate Profile:
Recent graduate or current undergraduate pursuing a degree in Finance or Business Administration
Customer-oriented with a keen interest in the digital assets industry
Motivated to contribute to the growth of the business
Strong interpersonal and communication skills, with a focus on client satisfaction
Organized, creative thinker with a proactive approach
Familiarity and passion for crypto and traditional finance
Capable of working independently and collaboratively in a team environment
Additional Requirements:
Working in the New York office 2-3 days a week
Proficient in MS Office applications
Strong team player mentality
Preferred background in blockchain coursework or engagement
Time Farm
🌿 Become a Time Farmer! 🌾
Part time
Remote
Join our enthusiastic volunteers driving the mission of Time Farm! 🌱
As a Time Farmer, you’ll be helping to grow our incredible community by welcoming newcomers, assisting with translations & leading local communities. 🧑🌾
You’ll enjoy exclusive insights, chats with the team, giveaways & career-building opportunities!
Time Farmers are the backbone of our community, playing a key role in realizing the future of productivity with crypto! 🌍
APPLY NOW: https://forms.gle/otgVLFeWTqJgozsG8
As a Time Farmer, you’ll be helping to grow our incredible community by welcoming newcomers, assisting with translations & leading local communities. 🧑🌾
You’ll enjoy exclusive insights, chats with the team, giveaways & career-building opportunities!
Time Farmers are the backbone of our community, playing a key role in realizing the future of productivity with crypto! 🌍
APPLY NOW: https://forms.gle/otgVLFeWTqJgozsG8
Payment in Crypto
Taxbit
Enterprise Customer Success Manager
Seattle, USA
Seattle, USA
Full time
Office
**Company **
Established in 2018 by professionals in the fields of CPAs, tax law, and software development, TaxBit is paving the way for compliant adoption of digital assets on a global scale. The company’s innovative Software-as-a-Service (SaaS) platform simplifies and automates digital asset tax reporting and accounting processes.
Trusted by top cryptocurrency, technology, and traditional corporations, as well as notable accounting firms and government bodies, including the IRS, TaxBit addresses compliance challenges amidst continuously changing regulatory environments. With support from prominent Silicon Valley venture capitalists, TaxBit has operations in various locations across the United States.
Opportunity for Impact
In this startup setting, attracting new customers is crucial for TaxBit’s growth, while effectively managing and expanding the existing customer base is equally important. As a Customer Success professional within the organization, you will play a central role in managing a portfolio of enterprise clients. Your responsibilities will include ensuring customer satisfaction, retention, adoption, and overall client relationship health.
Collaborating closely with enterprise clients, you will focus on maximizing the value they derive from TaxBit’s solutions. This involves providing support for current offerings, exploring new utilization scenarios for growth, and educating clients on industry best practices.
Internally, you will work alongside subject matter experts, Sales teams, and Implementation teams to ensure a seamless customer experience. Your role will also involve advocating for client needs by managing product feature requests and establishing communication channels with the Product and Engineering departments within TaxBit.
This dynamic role at a rapidly growing startup will offer ample opportunities for professional development and impact.
Roles and Responsibilities
Cultivate and enhance strong relationships with a portfolio of TaxBit’s key clients
Drive positive customer outcomes such as high satisfaction levels, renewals, and additional product uptake
Foster customer advocacy and serve as a reference point for potential clients
Operate with urgency, achieve measurable results, and establish enduring partnerships with key clients
Implement robust governance mechanisms for each client account, including steering committees and regular review meetings
Advocate for client success by facilitating effective feedback loops between clients and TaxBit’s Product and Engineering teams
Aid clients in resolving issues such as bugs, enhancements, and feature requests
Collaborate cross-functionally to ensure a smooth, end-to-end customer journey, working closely with Sales, Implementation, and subject matter experts to ensure seamless service delivery
Deliver training and educational sessions to clients on new products and features
Prepare reports and presentations for executive stakeholders
Contribute towards fostering a positive team culture and conducive work environment
Professional Qualifications
Bachelor’s degree; MBA is preferred
At least 5 years of experience in account management, customer success, consulting, or professional services
Background in financial services, cryptocurrency, tax, and accounting is advantageous
Personal Characteristics
Strong problem-solving and critical-thinking abilities
Effective verbal and written communication skills
Proficient in managing complex tasks and multiple client accounts
Demonstrated ability to adapt to new technologies and learn quickly
Capacity for effective prioritization and escalation of customer issues
Embrace a growth mindset and thrive in ambiguous environments
Keen interest in working within a high-growth startup atmosphere
Compensation
The base salary range for this position falls between $101,000 and $161,000. Certain roles may also qualify for additional compensation, equity, and benefits, with the final compensation package being contingent on various factors such as location, experience, and qualifications.
Benefits & Perks
Competitive cash compensation linked to experience
Equity entitlements (RSUs)
Competitive benefits package offered
Modern 401(k) plan inclusively designed with features like access to crypto, financial wellness benefits, and low fees
Hybrid work model including 3 days in the office and 2 days of remote work/flexibility
Monday team lunches, along with snacks and beverages
Flexible Discretionary Time Off policy allowing for rest, refreshment, and recharging
Paid parental leave provision
Fertility Benefit coverage
Work autonomy and flexibility
Recent Achievements, Product Announcements, and Industry Engagements
Forbes recognition for being among America's Best Startup Employers
Deloitte's Top 10 Fast 500 Award recipient
Listing in Forbes FinTech 50
Ongoing product innovations and solutions catering to digital asset taxes and compliance issues
Collaborative efforts with recognized industry partners like EY, KPMG LLP, and Deloitte
Disclaimers
Candidates are required to provide accurate information when applying for this position, as false information may result in refusal of employment or termination if hired.
Employment with the company is at-will unless specified otherwise in a formal agreement signed by the CEO, allowing either party to terminate the employment with or without notice.
Established in 2018 by professionals in the fields of CPAs, tax law, and software development, TaxBit is paving the way for compliant adoption of digital assets on a global scale. The company’s innovative Software-as-a-Service (SaaS) platform simplifies and automates digital asset tax reporting and accounting processes.
Trusted by top cryptocurrency, technology, and traditional corporations, as well as notable accounting firms and government bodies, including the IRS, TaxBit addresses compliance challenges amidst continuously changing regulatory environments. With support from prominent Silicon Valley venture capitalists, TaxBit has operations in various locations across the United States.
Opportunity for Impact
In this startup setting, attracting new customers is crucial for TaxBit’s growth, while effectively managing and expanding the existing customer base is equally important. As a Customer Success professional within the organization, you will play a central role in managing a portfolio of enterprise clients. Your responsibilities will include ensuring customer satisfaction, retention, adoption, and overall client relationship health.
Collaborating closely with enterprise clients, you will focus on maximizing the value they derive from TaxBit’s solutions. This involves providing support for current offerings, exploring new utilization scenarios for growth, and educating clients on industry best practices.
Internally, you will work alongside subject matter experts, Sales teams, and Implementation teams to ensure a seamless customer experience. Your role will also involve advocating for client needs by managing product feature requests and establishing communication channels with the Product and Engineering departments within TaxBit.
This dynamic role at a rapidly growing startup will offer ample opportunities for professional development and impact.
Roles and Responsibilities
Cultivate and enhance strong relationships with a portfolio of TaxBit’s key clients
Drive positive customer outcomes such as high satisfaction levels, renewals, and additional product uptake
Foster customer advocacy and serve as a reference point for potential clients
Operate with urgency, achieve measurable results, and establish enduring partnerships with key clients
Implement robust governance mechanisms for each client account, including steering committees and regular review meetings
Advocate for client success by facilitating effective feedback loops between clients and TaxBit’s Product and Engineering teams
Aid clients in resolving issues such as bugs, enhancements, and feature requests
Collaborate cross-functionally to ensure a smooth, end-to-end customer journey, working closely with Sales, Implementation, and subject matter experts to ensure seamless service delivery
Deliver training and educational sessions to clients on new products and features
Prepare reports and presentations for executive stakeholders
Contribute towards fostering a positive team culture and conducive work environment
Professional Qualifications
Bachelor’s degree; MBA is preferred
At least 5 years of experience in account management, customer success, consulting, or professional services
Background in financial services, cryptocurrency, tax, and accounting is advantageous
Personal Characteristics
Strong problem-solving and critical-thinking abilities
Effective verbal and written communication skills
Proficient in managing complex tasks and multiple client accounts
Demonstrated ability to adapt to new technologies and learn quickly
Capacity for effective prioritization and escalation of customer issues
Embrace a growth mindset and thrive in ambiguous environments
Keen interest in working within a high-growth startup atmosphere
Compensation
The base salary range for this position falls between $101,000 and $161,000. Certain roles may also qualify for additional compensation, equity, and benefits, with the final compensation package being contingent on various factors such as location, experience, and qualifications.
Benefits & Perks
Competitive cash compensation linked to experience
Equity entitlements (RSUs)
Competitive benefits package offered
Modern 401(k) plan inclusively designed with features like access to crypto, financial wellness benefits, and low fees
Hybrid work model including 3 days in the office and 2 days of remote work/flexibility
Monday team lunches, along with snacks and beverages
Flexible Discretionary Time Off policy allowing for rest, refreshment, and recharging
Paid parental leave provision
Fertility Benefit coverage
Work autonomy and flexibility
Recent Achievements, Product Announcements, and Industry Engagements
Forbes recognition for being among America's Best Startup Employers
Deloitte's Top 10 Fast 500 Award recipient
Listing in Forbes FinTech 50
Ongoing product innovations and solutions catering to digital asset taxes and compliance issues
Collaborative efforts with recognized industry partners like EY, KPMG LLP, and Deloitte
Disclaimers
Candidates are required to provide accurate information when applying for this position, as false information may result in refusal of employment or termination if hired.
Employment with the company is at-will unless specified otherwise in a formal agreement signed by the CEO, allowing either party to terminate the employment with or without notice.
OKX
Senior Agent, Customer Service (Turkish Speaker)
İstanbul, Türkiye
İstanbul, Türkiye
Full time
Office
Responsibilities:
Addressing inquiries and issues from customers worldwide across various channels such as email, chat, voice, and social media.
Collaborating with internal and external stakeholders like product managers and the marketing team to manage complaints and feedback regarding websites, products, platforms, and services.
Maintaining a strong understanding of company products to effectively engage with customers.
Establishing and nurturing relationships with company partners and external stakeholders.
Escalating unresolved queries or issues to supervisors or Level 2 as guided by operations management.
Qualifications:
Hold a Bachelor's Degree.
At least 1 year of experience in roles such as social media agent or customer service.
Proficient in spoken and written English; proficiency in multiple languages is a bonus.
Capable of working independently in a fast-paced setting.
Flexibility to adhere to schedules supporting 24x7 operations.
Strong interpersonal skills and ability to handle challenging situations with composure.
Solution-oriented, with a dedicated focus on finding the best resolution for customers efficiently.
Excellent time management skills, adept at managing multiple tasks while prioritizing customer issue resolution.
Addressing inquiries and issues from customers worldwide across various channels such as email, chat, voice, and social media.
Collaborating with internal and external stakeholders like product managers and the marketing team to manage complaints and feedback regarding websites, products, platforms, and services.
Maintaining a strong understanding of company products to effectively engage with customers.
Establishing and nurturing relationships with company partners and external stakeholders.
Escalating unresolved queries or issues to supervisors or Level 2 as guided by operations management.
Qualifications:
Hold a Bachelor's Degree.
At least 1 year of experience in roles such as social media agent or customer service.
Proficient in spoken and written English; proficiency in multiple languages is a bonus.
Capable of working independently in a fast-paced setting.
Flexibility to adhere to schedules supporting 24x7 operations.
Strong interpersonal skills and ability to handle challenging situations with composure.
Solution-oriented, with a dedicated focus on finding the best resolution for customers efficiently.
Excellent time management skills, adept at managing multiple tasks while prioritizing customer issue resolution.