Remote Customer Service Job Opening.
Dallas, USA
Part time
Remote
3,400
-
0.00
Monthly
40,800
-
0.00
Annual
Role
Office Manager
Work Experience
Less than 1 year
Description
We at PPG work every day to develop and deliver the paints, coatings, and specialty materials that our customers have trusted for 140 years. We are committed to providing exceptional customer service and support to our clients while fostering a positive and inclusive work environment for our employees. Position Overview:We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Service Representative. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and providing support via phone, email, and chat channels. This is a remote position, allowing you to work from the comfort of your own home. Responsibilities:Respond to customer inquiries and provide assistance via phone, email, and chat in a professional and timely manner.Address customer concerns, resolve issues, and escalate complex cases to appropriate teams or departments as needed.Provide product information, troubleshoot technical issues, and assist with order processing and account management.Maintain accurate records of customer interactions and transactions in our CRM system.Follow company policies and procedures to ensure consistent and high-quality customer service delivery.Collaborate with cross-functional teams to identify areas for process improvement and contribute to ongoing initiatives to enhance the customer experience.Meet or exceed established performance metrics, including response times, resolution rates, and customer satisfaction scores. Requirements:Proven experience in a customer service or support role, preferably in a remote or virtual environment.Excellent communication skills, both written and verbal, with the ability to effectively communicate with customers and colleagues.Strong problem-solving and critical-thinking skills, with the ability to quickly analyze situations and provide appropriate solutions.Proficiency in using customer service software, CRM systems, and other relevant tools.Ability to work independently with minimal supervision and as part of a team in a remote setting.High level of empathy, patience, and professionalism when interacting with customers.Reliable internet connection and a quiet workspace conducive to remote work. Benefits:Competitive hourly rate or salary based on experience.Flexible work schedule with the opportunity for remote work.Comprehensive training and ongoing support to help you succeed in your role.Opportunities for career growth and advancement within our company.A supportive and inclusive work environment where your contributions are valued and recognized. Join our team and help us deliver outstanding customer service experiences from anywhere in the world!
Skills Required
Saby Ghosh
Website
Not specified
Country
Not specified
Description
Not specified
Improbable
Senior Producer
UK
UK
Full time
Remote
At Improbable, we are dedicated to pioneering the advancement of virtual worlds and their impact on entertainment and society. Our vision includes shaping new economies and opportunities globally through the development of technologies for online multiplayer games and simulations.
We pride ourselves on fostering a work environment where continuous improvement and solving complex problems are driving forces. We are passionate about driving innovation towards transformative outcomes.
Responsibilities
If you are passionate about gaming, technology, and the transformative potential of web3 in the gaming industry, we want to hear from you. In the role of Senior Producer, your primary responsibility will be overseeing the development of key components of the product. This role involves ensuring the project aligns with its business objectives related to user acquisition, engagement, retention, monetization, and operations. You will excel in problem-solving, drive innovation in processes, promote collaboration among team members and external partners, and mentor and guide other production team members to enhance overall standards within the discipline.
Key Focus Areas
Develop a clear and actionable roadmap in collaboration with the development team and stakeholders.
Manage project schedules and budgets to ensure timely delivery and resource allocation.
Provide leadership and mentorship to production team members, working on specific projects and offering general support across multiple projects.
Analyze player needs and feedback to inform development decisions.
Communicate progress and risks to internal and external stakeholders.
Align development schedules with project goals and objectives.
Enhance production processes and pipelines.
Make informed decisions balancing time, quality, and risk throughout the development cycle.
Improve cross-functional team processes to maximize output quality considering costs and timelines.
Desired Qualifications
Proficiency in game development methodologies such as Agile and Scrum.
Strong communication, collaboration, and problem-solving skills.
Deep passion for gaming and knowledge of gaming trends.
Proactive approach to identifying and resolving project issues.
Experience in self-managing workloads using tools like Jira.
Commitment to personal and team development, providing constructive feedback to colleagues.
We encourage candidates who resonate with our team and mission, even if they do not meet all the specified requirements, to apply. The role offers flexibility with remote, hybrid, or in-office work arrangements.
About Us
At Improbable, we strive to create an inclusive and diverse environment where individuals can thrive and contribute their best work. Our commitment to a healthy culture and strong values underpins our path to success. We uphold a non-discriminatory approach in all aspects of employment.
If you need any accommodations during the application process or wish to discuss any concerns confidentially, please indicate so in the Additional Information section of your application.
We pride ourselves on fostering a work environment where continuous improvement and solving complex problems are driving forces. We are passionate about driving innovation towards transformative outcomes.
Responsibilities
If you are passionate about gaming, technology, and the transformative potential of web3 in the gaming industry, we want to hear from you. In the role of Senior Producer, your primary responsibility will be overseeing the development of key components of the product. This role involves ensuring the project aligns with its business objectives related to user acquisition, engagement, retention, monetization, and operations. You will excel in problem-solving, drive innovation in processes, promote collaboration among team members and external partners, and mentor and guide other production team members to enhance overall standards within the discipline.
Key Focus Areas
Develop a clear and actionable roadmap in collaboration with the development team and stakeholders.
Manage project schedules and budgets to ensure timely delivery and resource allocation.
Provide leadership and mentorship to production team members, working on specific projects and offering general support across multiple projects.
Analyze player needs and feedback to inform development decisions.
Communicate progress and risks to internal and external stakeholders.
Align development schedules with project goals and objectives.
Enhance production processes and pipelines.
Make informed decisions balancing time, quality, and risk throughout the development cycle.
Improve cross-functional team processes to maximize output quality considering costs and timelines.
Desired Qualifications
Proficiency in game development methodologies such as Agile and Scrum.
Strong communication, collaboration, and problem-solving skills.
Deep passion for gaming and knowledge of gaming trends.
Proactive approach to identifying and resolving project issues.
Experience in self-managing workloads using tools like Jira.
Commitment to personal and team development, providing constructive feedback to colleagues.
We encourage candidates who resonate with our team and mission, even if they do not meet all the specified requirements, to apply. The role offers flexibility with remote, hybrid, or in-office work arrangements.
About Us
At Improbable, we strive to create an inclusive and diverse environment where individuals can thrive and contribute their best work. Our commitment to a healthy culture and strong values underpins our path to success. We uphold a non-discriminatory approach in all aspects of employment.
If you need any accommodations during the application process or wish to discuss any concerns confidentially, please indicate so in the Additional Information section of your application.
Token Metrics
Crypto QA Automation Engineer (Indonesia -Remote)
Jakarta, Indonesia
Jakarta, Indonesia
Full time
Remote
Responsibilities:
Collaborating with software/product designers to establish quality assurance standards.
Leading the QA team in creating test procedures and frameworks.
Supervising the development of testing documentation.
Executing testing procedures and managing the QA process.
Resolving quality issues and adjusting test procedures as needed.
Analyzing product specifications for accuracy.
Reviewing Quality Assurance reports to identify areas of concern.
Ensuring successful product deployment in the market.
Addressing requests from the design team and management.
Requirements:
Bachelor’s degree in Computer Science, Software Engineering, or related field.
Previous experience in QA Engineering.
Proficiency in programming, including automation systems and databases.
Thorough understanding of application functionalities, bug detection, and testing procedures.
Excellent written and verbal communication skills.
Prior managerial experience is desirable.
Strong analytical abilities.
Detail-oriented and a critical thinker.
About the Company:
Token Metrics assists crypto investors in constructing profitable portfolios through AI-based crypto indices, rankings, and price predictions. The company serves a broad range of clients, including retail investors, traders, and crypto fund managers across more than 50 countries.
Collaborating with software/product designers to establish quality assurance standards.
Leading the QA team in creating test procedures and frameworks.
Supervising the development of testing documentation.
Executing testing procedures and managing the QA process.
Resolving quality issues and adjusting test procedures as needed.
Analyzing product specifications for accuracy.
Reviewing Quality Assurance reports to identify areas of concern.
Ensuring successful product deployment in the market.
Addressing requests from the design team and management.
Requirements:
Bachelor’s degree in Computer Science, Software Engineering, or related field.
Previous experience in QA Engineering.
Proficiency in programming, including automation systems and databases.
Thorough understanding of application functionalities, bug detection, and testing procedures.
Excellent written and verbal communication skills.
Prior managerial experience is desirable.
Strong analytical abilities.
Detail-oriented and a critical thinker.
About the Company:
Token Metrics assists crypto investors in constructing profitable portfolios through AI-based crypto indices, rankings, and price predictions. The company serves a broad range of clients, including retail investors, traders, and crypto fund managers across more than 50 countries.
Token Metrics
Crypto Quantitative Analyst (Morocco- Remote)
Casablanca, Morocco
Casablanca, Morocco
Full time
Remote
Token Metrics is a company specializing in cryptocurrency ratings and price predictions powered by AI. We offer professional analyst services, analytics, and AI tools to help clients make profitable investments in the cryptocurrency market.
We are currently seeking a quantitative analyst to collaborate with our team in the creation of quantitative trading strategies in the cryptocurrency space. Ideal candidates will have a keen interest in trading, proficiency in Python, excellent analytical capabilities, and the ability to thrive in a fast-paced work environment.
Responsibilities:
Create, test, and enhance algorithmic trading strategies
Explore new trading concepts and investment opportunities
Conduct in-depth research and analysis on significant datasets to identify patterns
Develop risk management solutions
Requirements:
Proficient in Python programming language
Experience with processing large datasets
Able to conceptualize and test trading strategies effectively
Solid foundation in statistics
About Token Metrics:
Token Metrics enables cryptocurrency investors to construct profitable portfolios through AI-based crypto indices, rankings, and price predictions. Our client base spans retail investors, traders, and crypto fund managers across 50 countries, showcasing the diversity of our reach and impact.
We are currently seeking a quantitative analyst to collaborate with our team in the creation of quantitative trading strategies in the cryptocurrency space. Ideal candidates will have a keen interest in trading, proficiency in Python, excellent analytical capabilities, and the ability to thrive in a fast-paced work environment.
Responsibilities:
Create, test, and enhance algorithmic trading strategies
Explore new trading concepts and investment opportunities
Conduct in-depth research and analysis on significant datasets to identify patterns
Develop risk management solutions
Requirements:
Proficient in Python programming language
Experience with processing large datasets
Able to conceptualize and test trading strategies effectively
Solid foundation in statistics
About Token Metrics:
Token Metrics enables cryptocurrency investors to construct profitable portfolios through AI-based crypto indices, rankings, and price predictions. Our client base spans retail investors, traders, and crypto fund managers across 50 countries, showcasing the diversity of our reach and impact.
Limitbreak
Senior UX/UI Designer for Free NFT
United States
United States
Full time
Remote
Location: Remote
About us:
Deep expertise. Personal and Industry evolution. Impeccable craft. These are Limit Break’s founding principles.
Limit Break founded by global industry leaders in mobile gaming, We are unlocking its potential beyond games to transform digital markets into real-world economies and digital worlds into vibrant communities who will take gaming economies for both players and traders to new limits. We combine the power of technology, crypto currency, and creative vision to create experiences that connect people from all corners of the globe.
Limit Break is backed by leading investors that include Buckley Ventures & Paradigm Ventures. The total crypto market capitalization increased by 25 times in a single year. The adoption rate and a number of public and private partnerships are proving it to be the next wave of technology of future and Gaming is leading the way.
About the Role:
Limit Break is looking for a UX Designer to develop the UI/ UX for the FreeNFT.com Platform. You will combine your extensive skills and experience in developing our products, user-experience, and interaction design to own UX development for an experience that paves the way for Blockchain in gaming. This role is perfect for someone who has a passion for developing live products that will take our users' digital lives to the next level and design for the future! You will be a major contributor to the growth of a cutting-edge company in the rapidly evolving NFT and web3 space. In addition to hands-on product ownership, the Senior UX/UI Designer will define a user-centric design process at Limit Break, with additional leadership and management opportunities available as the Design team grows.
Responsibilities: What you’ll do
Innovate, define, create, and maintain UX design best practices, pipelines, tools, and processes for the company, starting with the FreeNFT.com Platform
Own UX design leveraging User-centered design and other industry best practices to ensure a frictionless and compelling user design
Work in a multidisciplinary team such as software engineers, designers, and Leadership to create, innovate and own the visual design that will enhance current designs and develop designs for the future
Gather, analyze and apply user research data to ensure only the best design ideas move into development
Run workshops to flesh out user journeys and drive alignment across the team
Create UX and designs, including user flow diagrams, journey maps, and wireframe prototypes to aid validation and development
Requirements: Who you are and what you’ve done
You will enjoy working on our team and perform well if you can answer “yes” to the following:
Do you currently have a live product or products in the marketplace?
Have you created UI/UX from scratch including visual design, branding for live products that you can point to?
A passion for innovation, creativity, and the potential of NFTs and web3 technologies?
Have you established brand guidelines and visual styles for progressive web and IOS apps and landing pages?
Do you have the confidence to challenge and ask ‘why’ when you don’t understand or have a different POV?
Can you get valuable things done even when there are multiple barriers to doing so? Are your default settings energetic, optimistic, actions focused, solutions-focused?
Can you thrive in a startup, very agile, constantly and rapidly changing environment?
Are you a self-starter able to move forward with minimal direction and without full clarity?
Must communicate clearly, concisely, and persuasively (even on technical subjects)?
Are you able to influence and build consensus across all disciplines and levels?
Do you have a strong attention to detail, taking pride in delivering first-class outputs?
Do you intuitively know when to challenge and when to pull back and/or try another route to getting what you need from people?
Do you have a portfolio?
Nice to have. What an ideal candidate looks like:
5+ years experience in a Product Design role, specifically B2C
Experience with UX Design for Crypto, NFT, and web3 design that are specific to web 3.0 are highly preferred
In-depth knowledge of both UX and UI Visual Design disciplines via a portfolio
Excellent UI/UX skills across the User-centric design spectrum, with demonstrated experience of evidence-based design decision-making
UI/UX experience designing desktop, mobile, and/or web apps in interactive media
Strong experience in prototyping, including experience with tools like Figma
Comfortable working at each stage of the product development lifecycle; from discovery and research; to design, spec and build, to testing and measuring the impact of solutions
Experience working with Agile, Lean methodologies
Scripting experience is a plus
Experience with source control tools is a plus (GitHub & Plastic)
Basic understanding of Front End technologies such as: HTML, CSS, JSO
Basic understanding of the NFT, blockchain, and web3 ecosystems
What you’ll Get in Return:
Competitive U.S. salary between $147,900 and $174,000
Generous paid vacation
Generous parental leave (12 weeks at 100% pay), family care leave, and unlimited sick days
Industry-leading health benefits for all full-time employees
Company-paid Life Insurance
Health & wellness stipend
Cell phone stipend
Company-paid identity theft/credit monitoring service
Generous home office reimbursement
About us:
Deep expertise. Personal and Industry evolution. Impeccable craft. These are Limit Break’s founding principles.
Limit Break founded by global industry leaders in mobile gaming, We are unlocking its potential beyond games to transform digital markets into real-world economies and digital worlds into vibrant communities who will take gaming economies for both players and traders to new limits. We combine the power of technology, crypto currency, and creative vision to create experiences that connect people from all corners of the globe.
Limit Break is backed by leading investors that include Buckley Ventures & Paradigm Ventures. The total crypto market capitalization increased by 25 times in a single year. The adoption rate and a number of public and private partnerships are proving it to be the next wave of technology of future and Gaming is leading the way.
About the Role:
Limit Break is looking for a UX Designer to develop the UI/ UX for the FreeNFT.com Platform. You will combine your extensive skills and experience in developing our products, user-experience, and interaction design to own UX development for an experience that paves the way for Blockchain in gaming. This role is perfect for someone who has a passion for developing live products that will take our users' digital lives to the next level and design for the future! You will be a major contributor to the growth of a cutting-edge company in the rapidly evolving NFT and web3 space. In addition to hands-on product ownership, the Senior UX/UI Designer will define a user-centric design process at Limit Break, with additional leadership and management opportunities available as the Design team grows.
Responsibilities: What you’ll do
Innovate, define, create, and maintain UX design best practices, pipelines, tools, and processes for the company, starting with the FreeNFT.com Platform
Own UX design leveraging User-centered design and other industry best practices to ensure a frictionless and compelling user design
Work in a multidisciplinary team such as software engineers, designers, and Leadership to create, innovate and own the visual design that will enhance current designs and develop designs for the future
Gather, analyze and apply user research data to ensure only the best design ideas move into development
Run workshops to flesh out user journeys and drive alignment across the team
Create UX and designs, including user flow diagrams, journey maps, and wireframe prototypes to aid validation and development
Requirements: Who you are and what you’ve done
You will enjoy working on our team and perform well if you can answer “yes” to the following:
Do you currently have a live product or products in the marketplace?
Have you created UI/UX from scratch including visual design, branding for live products that you can point to?
A passion for innovation, creativity, and the potential of NFTs and web3 technologies?
Have you established brand guidelines and visual styles for progressive web and IOS apps and landing pages?
Do you have the confidence to challenge and ask ‘why’ when you don’t understand or have a different POV?
Can you get valuable things done even when there are multiple barriers to doing so? Are your default settings energetic, optimistic, actions focused, solutions-focused?
Can you thrive in a startup, very agile, constantly and rapidly changing environment?
Are you a self-starter able to move forward with minimal direction and without full clarity?
Must communicate clearly, concisely, and persuasively (even on technical subjects)?
Are you able to influence and build consensus across all disciplines and levels?
Do you have a strong attention to detail, taking pride in delivering first-class outputs?
Do you intuitively know when to challenge and when to pull back and/or try another route to getting what you need from people?
Do you have a portfolio?
Nice to have. What an ideal candidate looks like:
5+ years experience in a Product Design role, specifically B2C
Experience with UX Design for Crypto, NFT, and web3 design that are specific to web 3.0 are highly preferred
In-depth knowledge of both UX and UI Visual Design disciplines via a portfolio
Excellent UI/UX skills across the User-centric design spectrum, with demonstrated experience of evidence-based design decision-making
UI/UX experience designing desktop, mobile, and/or web apps in interactive media
Strong experience in prototyping, including experience with tools like Figma
Comfortable working at each stage of the product development lifecycle; from discovery and research; to design, spec and build, to testing and measuring the impact of solutions
Experience working with Agile, Lean methodologies
Scripting experience is a plus
Experience with source control tools is a plus (GitHub & Plastic)
Basic understanding of Front End technologies such as: HTML, CSS, JSO
Basic understanding of the NFT, blockchain, and web3 ecosystems
What you’ll Get in Return:
Competitive U.S. salary between $147,900 and $174,000
Generous paid vacation
Generous parental leave (12 weeks at 100% pay), family care leave, and unlimited sick days
Industry-leading health benefits for all full-time employees
Company-paid Life Insurance
Health & wellness stipend
Cell phone stipend
Company-paid identity theft/credit monitoring service
Generous home office reimbursement
Immutable
Senior Visual Designer
Asia
Asia
Full time
Remote
About Us
Immutable is a globally recognized technology company that serves as a cornerstone in the NFT ecosystem on Ethereum. Our vision is to lead as the top NFT ecosystem, providing empowerment and rewards to users. Established in 2018, Immutable achieved unicorn status swiftly within the Australian business landscape by raising over AUD $300M+ and attaining a valuation of AUD $3.5 billion.
The Immutable Group, consisting of the Immutable Platform and Immutable Games, is at the forefront of web3 game development and publishing with notable titles such as Gods Unchained and Guild of Guardians.
Our ultimate goal is to transform digital realms into reality, and we are experiencing rapid global expansion as we strive to establish ourselves as the premier NFT ecosystem.
Join us on this groundbreaking journey!
About The Role
This position plays a pivotal role in shaping the future of Web3 gaming. Your meticulous attention to detail will be instrumental in crafting exceptional user experiences, setting a new benchmark for products within this emerging industry. Your efforts will significantly contribute to driving Immutable's transition into a leading consumer product company, aiming to engage with 100 million users. Expect a dynamic blend of artistry and strategic planning, setting you apart as a top professional in the field.
Key Responsibilities
Ensure the visual refinement and sophistication of consumer products.
Contribute to building an extensive illustration and animation library.
Develop production-ready documentation that spans device variations and breakpoints.
Participate in designing system components and layout patterns.
Qualifications
Minimum of 4+ years of relevant experience.
Demonstrated capability in establishing and implementing design systems, style guides, and branding standards.
Proficiency in responsive design principles.
Strong and captivating visual portfolio showcasing past work.
Ability to approach design tasks with precision and methodical detail.
Bonus Points For
Experience in illustration and/or animation projects.
Additionally, we take pride in the comprehensive benefits offered to all our employees globally:
Competitive global salaries, contributions, and stock options.
Medical and 401K insurance support for US employees.
Flexible working arrangements with a central office in Sydney and remote office hubs across the globe.
WFH allowance for home office setup and annual stipend for internet and phone expenses.
Professional development support with funding for classes, courses, and events.
Access to free online courses through Udemy.
Wellbeing benefits including subsidies and counselling services.
Special leave policies for new parents, birthdays, and miscellaneous purposes.
Immutable upholds a strong commitment to fostering an inclusive and diverse workplace as we firmly believe in the value and success derived from encompassing a broad range of perspectives and experiences.
Please note that recruitment agencies need not reach out as our internal team is handling this role exclusively. We do not entertain unsolicited resumes and disclaim any responsibility pertaining to related fees.
Join us in shaping the future of web3 gaming and be part of our pioneering team!
Immutable is a globally recognized technology company that serves as a cornerstone in the NFT ecosystem on Ethereum. Our vision is to lead as the top NFT ecosystem, providing empowerment and rewards to users. Established in 2018, Immutable achieved unicorn status swiftly within the Australian business landscape by raising over AUD $300M+ and attaining a valuation of AUD $3.5 billion.
The Immutable Group, consisting of the Immutable Platform and Immutable Games, is at the forefront of web3 game development and publishing with notable titles such as Gods Unchained and Guild of Guardians.
Our ultimate goal is to transform digital realms into reality, and we are experiencing rapid global expansion as we strive to establish ourselves as the premier NFT ecosystem.
Join us on this groundbreaking journey!
About The Role
This position plays a pivotal role in shaping the future of Web3 gaming. Your meticulous attention to detail will be instrumental in crafting exceptional user experiences, setting a new benchmark for products within this emerging industry. Your efforts will significantly contribute to driving Immutable's transition into a leading consumer product company, aiming to engage with 100 million users. Expect a dynamic blend of artistry and strategic planning, setting you apart as a top professional in the field.
Key Responsibilities
Ensure the visual refinement and sophistication of consumer products.
Contribute to building an extensive illustration and animation library.
Develop production-ready documentation that spans device variations and breakpoints.
Participate in designing system components and layout patterns.
Qualifications
Minimum of 4+ years of relevant experience.
Demonstrated capability in establishing and implementing design systems, style guides, and branding standards.
Proficiency in responsive design principles.
Strong and captivating visual portfolio showcasing past work.
Ability to approach design tasks with precision and methodical detail.
Bonus Points For
Experience in illustration and/or animation projects.
Additionally, we take pride in the comprehensive benefits offered to all our employees globally:
Competitive global salaries, contributions, and stock options.
Medical and 401K insurance support for US employees.
Flexible working arrangements with a central office in Sydney and remote office hubs across the globe.
WFH allowance for home office setup and annual stipend for internet and phone expenses.
Professional development support with funding for classes, courses, and events.
Access to free online courses through Udemy.
Wellbeing benefits including subsidies and counselling services.
Special leave policies for new parents, birthdays, and miscellaneous purposes.
Immutable upholds a strong commitment to fostering an inclusive and diverse workplace as we firmly believe in the value and success derived from encompassing a broad range of perspectives and experiences.
Please note that recruitment agencies need not reach out as our internal team is handling this role exclusively. We do not entertain unsolicited resumes and disclaim any responsibility pertaining to related fees.
Join us in shaping the future of web3 gaming and be part of our pioneering team!