Senior Operations Manager

Who We Are

At OKX, we are driven by the belief that technology shapes our future. Established in 2017, OKX stands out as a leading cryptocurrency spot and derivatives exchange globally. Through implementing blockchain technology, OKX has revolutionized the financial landscape by providing a wide array of advanced products, solutions, and trading tools. With a user base exceeding 20 million across over 180 regions, OKX aims to offer a dynamic platform that enables individuals to delve into the realm of crypto. Alongside its top-notch DeFi exchange, OKX also presents OKX Insights, a research division at the forefront of cryptocurrency trends. Focused on offering a broad range of crypto services and fostering innovation, OKX envisions a realm of financial accessibility supported by blockchain and DeFi.

Emphasizing the importance of both technology and people, we nurture our employees within a stimulating culture that promotes teamwork, embraces change, and upholds integrity. Our commitment lies in fostering a supportive, inclusive, and diverse workplace where everyone, regardless of background, is valued, respected, and empowered to grow and excel, driving our collective success.

About the Opportunity

Key Responsibilities:

• Managing Collateral/Margin Operations which involves handling margin processes, issuing timely margin calls, monitoring portfolios, resolving disputes, optimizing functions, delivering prompt client reports, and onboard new clients.
• Overseeing Trading Operations as the main point of contact for clients on matters concerning trade operations, bookings, settlements, corporate actions, queries, and issue resolution. Ensuring accurate and timely trade transaction processing per set procedures and regulatory standards. Providing operational reports and metrics for insights into risks, breaks, and business performance.
• Documenting all trading businesses and associated procedures.
• Formulating and maintaining operational policies for trading entities.
• Conducting Portfolio Reconciliation by carrying out regular reconciliations across different office systems, identifying and escalating discrepancies, and ensuring data accuracy.

Additional Duties:

• Continuously seeking opportunities to streamline processes, reduce risks, eliminate redundant tasks, and enhance workflow efficiency.
• Leading operational initiatives including system implementations, product launches, and process enhancements.
• Collaborating cross-functionally with various teams to address operational concerns, meet urgent needs, and devise solutions.

Candidate Qualifications:

• Possession of a Bachelor’s degree coupled with relevant experience in financial services.
• Demonstrated analytical abilities, problem-solving skills, and a strong eye for detail.
• Self-motivated, capable of handling pressure, and upholding uncompromised integrity in all tasks.
• Proficient organizational skills and adept at managing competing priorities effectively.
• A balance of confidence, humility, and a readiness to contribute within a global, high-performance team.
• Ability to collaborate harmoniously with global and cross-functional teams, particularly with institutional teams, and demonstrate prior experience in Financial Services with exposure to OTC derivatives.