Senior Product Designer
Who we are
We specialize in simplifying wealth creation for individuals. Established in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, our goal is to empower people to achieve financial freedom now and in the future. Our easy-to-use platform enables both beginners and experienced investors to invest in cryptocurrencies, crypto indices, stocks, precious metals, and commodities, regardless of budget, 24/7. Our international team works across various cultures and time zones, serving over 4 million customers and creating one of Europe's safest and most reliable investing platforms.
Operating from Austria with reach across Europe, our innovative products are developed by an agile and dynamic workforce that thrives on collaboration. Our team members bring diverse perspectives and innovative ideas together, maintaining Bitpanda at the forefront of the industry. If you are someone who dares to dream big, executes swiftly, and aspires to make a difference right from the start, get prepared to join our team of industry trailblazers. Let’s embark on this journey together!
Your role
In your capacity as a Senior Product Designer, you will play a pivotal role in shaping the financial independence of millions of customers. At Bitpanda, we are breaking down the barriers to entry for wealth creation opportunities, and your task will be to deliver exceptional, seamless experiences that assist individuals in entering and thriving in the financial landscape, enabling them to realize their financial goals.
Your primary focus will involve designing our websites, refining user profiles, and enhancing customer support interfaces to provide outstanding user experiences.
Responsibilities
- Develop captivating, user-friendly web pages and personalized user profile encounters that effectively convey our value propositions, boost user engagement, and cater to individual user requirements to enhance overall user satisfaction.
- Lead projects and UX initiatives from inception to completion, which includes organizing design sprints and collaboration sessions, grasping and exploring customer issues, sketching, wireframing, low and high fidelity prototyping, user testing, and guiding stakeholder reviews.
- Work in partnership with product managers, engineers, and other stakeholders to translate user insights and business demands into hypotheses and products that yield sustainable business value through a process of swift exploration, product definition, and validation.
- Mentor team members and serve as a proactive advocate for user experience, aiding our team in working harmoniously and maintaining a high level of efficiency.
- Assist other departments in comprehending the business value of design by delivering experiences that align with Bitpanda's vision and strategy and are measurable.
Requirements
- Comprehensive UX design proficiency, including robust UX research or content design skills. You excel in managing projects independently and excel in a dynamic setting.
- Engage in strategic deliberations relating to projects, considering the holistic customer experience and insights, expertly deconstruct complex issues and iteratively validate assumptions.
- Collaborate with stakeholders to define project objectives, timelines, limitations, and priorities.
- Continually broaden your understanding of customer problems through conducting investor-focused research and seeking input from colleagues across various disciplines.
- Over 3 years of experience collaborating closely with product and engineering colleagues to produce engaging experiences. Proficient in using industry-standard tools like Figma, Miro, and JIRA.
Benefits
- Hybrid working model offering a 50/50 split between office and remote work, complemented by 60 Work From Anywhere days annually
- Competitive compensation package along with inclusion in our Bitpanda stock option program
- Attractive benefits schemes derived from our flexibility-driven philosophy
- Exclusive perks available when trading on Bitpanda
- Company-wide and team events conducted both in-person and virtually
- Bitpanda merchandise to keep you closely connected with our brand
Above all, seize the opportunity to develop and evolve as an integral part of Bitpanda's incredible journey towards becoming the top investment platform in Europe.
Bitpanda is dedicated to fostering an environment that champions equity and equality based on trust and mutual respect. We strongly advocate for diversity and inclusivity in the workplace, considering it crucial to our success, and are committed to constituting a team that represents a wide spectrum of backgrounds, perspectives, and talents.
