Senior UX Strategist

Who We Are

At our organization, we are driving the future forward with our focus on technology. Established in 2017, we are changing global systems through our cutting-edge digital asset exchange, Web3 portal, and blockchain ecosystems. Our mission is to transform the financial landscape by providing an array of diverse and innovative products, solutions, and trading tools. Trusted by over 50 million users across 180 countries, we empower individuals to embrace the world of Web3. With a wide range of services and a commitment to constant innovation, we envision a future where financial access is supported by blockchain and the principles of decentralized finance.

We are defined by our innovative thinking, work ethic, and product development. Moreover, we are dedicated to social responsibility by actively engaging in public welfare initiatives and encouraging employee participation. With a global team of more than 3,000 individuals, we are strong believers in the transformative power of diversity and inclusion. Join us as we pave the way for the future!

Responsibilities

• Identify research opportunities in collaboration with product managers, designers, content developers, and data analysts.
• Establish research panels and maintain an ongoing user feedback system.
• Develop research roadmaps and gain stakeholder consensus on objectives and timelines.
• Lead the execution of various qualitative and quantitative research projects, from planning to reporting.
• Effectively communicate research findings to facilitate a deeper understanding of user requirements within teams.

Qualifications

• Bachelor's degree and a minimum of 5+ years of experience leading research studies, showcasing the impact of research on product and design decisions.
• Proficiency in primary qualitative and quantitative research methods such as usability tests, interviews, surveys, card sorting, and tree testing, integrated with data analysis from product data and support tickets.
• Strong communication and facilitation skills, including the ability to educate teams on user research insights.
• Exceptional problem-solving abilities and adaptability in a fast-paced environment.
• Candidates with extensive experience may be eligible for the Senior UX Researcher position.
• Experience collaborating with product teams (PM, Design, etc.).

Preferred Qualifications

• Interest and knowledge in the blockchain and fintech sectors.
• Fluency in Mandarin or Turkish.

Benefits

• Competitive compensation package.
• Learning and development programs, including education subsidies for personal growth.
• Team-building activities and corporate events.
• Wellness and meal allowances.
• Comprehensive healthcare coverage for employees and their dependents.
• Additional benefits to be discussed during the selection process.