Site Reliability Engineer
Full time
Remote
Compensation is not specified
Role
Software Engineer
Work Experience
More than 3 years
Description
Gelato is an all-in-one Ethereum Rollup as a Service Platform built without limits. Designed to be super-fast, incredibly secure, and infinitely scalable, Gelato rollups allow anyone to build and deploy their fully serviced Layer 2 chains on Arbitrum, Optimism, Polygon, Celestia and more at a pace natively integrated with Web3's favorite tools and services like Etherscan, The Graph, Pyth, Layer Zero and many more launching a production-ready web3 development environment from the Genesis block.
What we offer:
- Small, fully remote team with an office in Zug Switzerland
- Build the next generation of decentralised relay nodes that aims to power & become the infrastructure of the most promising dApps on Ethereum
- Generous token vestings paid in the network’s native $GEL token
- Worldclass Investors - We are backed by the community, including industry leading experts such as DragonFly Capital, ParaFi, IDEO, GalaxyDigital, IOSG, Gnosis, and the two largest Venture DAOs (The LAO, Metacartel Ventures)
Responsibilities
- Maintain and operate Gelato infrastructure in a multi-cloud environment
- Contribute to improve our incident management lifecycle for overall reliability
- Contribute to improve our Postmortem philosophy
- Contribute to improve our DevOps culture
- Deploy and maintain Rollups-as-a-Service (RaaS) core components and related observability stacks
- Evaluate and modernize our existing infrastructure and deployment strategies to align with the latest industry standards
- Maintain and enhance our CI/CD pipeline and its governance
- Be on-call rotation to provide operational support and service availability
- Participate and conduct regular team meetings
- Provide insights and recommendations on system design and scalability, focusing on reliability, security and efficiency in a Web3 context
- Be an active team member by always looking out for cost effective innovative solutions and by facilitating the adoption of industry standards
Requirements
- At least 4 years experience in maintaining Cloud infrastructure with modern technologies
- At least 1 year experience in maintaining Web3 related infrastructure.
- GitOps principles at heart
- Ability to lead and positively influence peers in decision-making process
- Ability to maintain high performance and accuracy in rapidly changing and evolving work settings
- Experience in operating infrastructure on at least one major Cloud provider (AWS, GCP, Azure..)
- Experience with Docker and containerized applications
- Experience with Unix based systems
- Experience in operating and optimizing Kubernetes clusters
- Experience with Git, Helm, Terraform, Kubectl and similar
- Experience in networking, CDN, Gateways and deployment strategies
- Experience in operating highly available infrastructure
- Understanding of microservice based architecture and operations
- Experience in advanced debugging, logging, monitoring and alerting using tools such as Prometheus, Grafana, Splunk, Datadog
- Experience in implementing and maintaining cost optimized solutions
- Experience with at least one programming language (e.g. Go, Python, Rust, PHP, TypeScript) and demonstrate capabilities in software development
- Understanding of the Web3 technologies and related challenges including Rollups-as-a-Service (RaaS)
- Eager to learn and grow professionally
- Fluent in English (spoken and written)
Benefits
- Work very autonomously
- Generous GEL token package
- Competitive Salary
- Work together with one of the best technical teams on Ethereum
- Build relationships with top teams which are already Gelato users, including MakerDAO, Optimism, Pancakeswap and many more
- Chance to travel the world to go to exciting events and connect with key players in this industry
- Join amazing in-person offsites all over the world
Skills Required
Gelato Network
Website
www.gelato.networkCompany size
Not specified
Location
Switzerland
Description
Web3's decentralized backend. Enabling developers to create augmented smart contracts that are automated, gasless & off-chain aware.
Bitpanda
Senior Associate, Hyperautomation Operations
Austria +1
Austria +1
Full time
Office
About the Company
Our company was established in 2014 in Vienna, Austria with a mission to simplify wealth creation and empower individuals to achieve financial freedom. We offer a user-friendly platform that allows both novice and experienced investors to trade in various financial assets, including cryptocurrencies, stocks, precious metals, and commodities. With a global team serving over 4 million customers, we are recognized as one of the safest and most secure investment platforms in Europe.
Based in Austria and operating across Europe, our team comprises dynamic individuals who are passionate about driving innovation and creating impactful solutions. Working together seamlessly as one team, we strive to stay at the forefront of the industry.
Your Role
As a key member of Bitpanda's Hyperautomation team, you will play a crucial role in developing scalable automation solutions using cutting-edge technologies such as RPAs, Test Automation, BPMS, and ML. Your responsibilities will include managing and coordinating bots and workflows, creating and maintaining scripts for process monitoring, setting up automations and integrations, and handling IT infrastructure maintenance.
Requirements
Minimum of 1 year of experience in operations and support solutions such as UiPath RPA, BPMS, or ML
Ability to thrive in a fast-paced environment with tight deadlines
Strong commitment to Bitpanda's mission and a drive to actively shape the financial services and crypto industry
Ideally familiar with scripting languages (e.g., Python, C#), databases (e.g., MySQL, Oracle), and cloud environments
Benefits
Hybrid working model with 60 "work from anywhere" days
Competitive compensation package including participation in the Bitpanda stock option plan
Comprehensive benefits programs aligned with our flexibility-first approach
Exclusive premiums for trading on Bitpanda
Company-wide and team events, both virtual and in-person
Bitpanda swag to embody our brand
Above all, this role offers the opportunity to learn and grow with Bitpanda as we strive to become the top investment platform in Europe.
Bitpanda is committed to creating an inclusive and diverse workplace based on trust and mutual respect. We value a team that represents a wide range of backgrounds, perspectives, and talents.
Our company was established in 2014 in Vienna, Austria with a mission to simplify wealth creation and empower individuals to achieve financial freedom. We offer a user-friendly platform that allows both novice and experienced investors to trade in various financial assets, including cryptocurrencies, stocks, precious metals, and commodities. With a global team serving over 4 million customers, we are recognized as one of the safest and most secure investment platforms in Europe.
Based in Austria and operating across Europe, our team comprises dynamic individuals who are passionate about driving innovation and creating impactful solutions. Working together seamlessly as one team, we strive to stay at the forefront of the industry.
Your Role
As a key member of Bitpanda's Hyperautomation team, you will play a crucial role in developing scalable automation solutions using cutting-edge technologies such as RPAs, Test Automation, BPMS, and ML. Your responsibilities will include managing and coordinating bots and workflows, creating and maintaining scripts for process monitoring, setting up automations and integrations, and handling IT infrastructure maintenance.
Requirements
Minimum of 1 year of experience in operations and support solutions such as UiPath RPA, BPMS, or ML
Ability to thrive in a fast-paced environment with tight deadlines
Strong commitment to Bitpanda's mission and a drive to actively shape the financial services and crypto industry
Ideally familiar with scripting languages (e.g., Python, C#), databases (e.g., MySQL, Oracle), and cloud environments
Benefits
Hybrid working model with 60 "work from anywhere" days
Competitive compensation package including participation in the Bitpanda stock option plan
Comprehensive benefits programs aligned with our flexibility-first approach
Exclusive premiums for trading on Bitpanda
Company-wide and team events, both virtual and in-person
Bitpanda swag to embody our brand
Above all, this role offers the opportunity to learn and grow with Bitpanda as we strive to become the top investment platform in Europe.
Bitpanda is committed to creating an inclusive and diverse workplace based on trust and mutual respect. We value a team that represents a wide range of backgrounds, perspectives, and talents.
Wallet
Customer support specialist
Full time
Remote
Wallet on Telegram is your gateway to the world of digital currencies, specially tailored for individuals in emerging markets. We understand the complexities and intimidation often associated with existing crypto solutions, which is why we've designed the Wallet to be the ultimate user-friendly platform for managing finances. No need to open a traditional bank account or wrestle with convoluted crypto exchanges and wallets.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
Now we are seeking a Customer support specialist to join our team.
Responsibilities:
Provide customer support via written communication channels (in Russian and English).
Analyze situations and resolve customer problems.
Collaborate with internal project departments to resolve customer issues.
Work with internal documentation and prepare reports.
Participate in developing the knowledge base (instructions, regulations, rules).
Qualifications:
Experience in customer support (experience in written communication channels is a plus).
Desire to develop in the field of customer consulting and support.
Fluent oral and written communication skills in English (at least upper-intermediate level).
Proficiency in Microsoft Office.
Ability to multitask.
Experience working with a non-custodial and with appeals on a P2P market would be a plus.
Conditions:
Salary commensurate with experience; we value professionals and are ready to offer above-average income.
Support for your development: conferences, certification, and training with compensation from the company.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days.
14 days of paid sick leave to support your health and recovery when needed.
Wallet is an equal opportunity employer.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
Now we are seeking a Customer support specialist to join our team.
Responsibilities:
Provide customer support via written communication channels (in Russian and English).
Analyze situations and resolve customer problems.
Collaborate with internal project departments to resolve customer issues.
Work with internal documentation and prepare reports.
Participate in developing the knowledge base (instructions, regulations, rules).
Qualifications:
Experience in customer support (experience in written communication channels is a plus).
Desire to develop in the field of customer consulting and support.
Fluent oral and written communication skills in English (at least upper-intermediate level).
Proficiency in Microsoft Office.
Ability to multitask.
Experience working with a non-custodial and with appeals on a P2P market would be a plus.
Conditions:
Salary commensurate with experience; we value professionals and are ready to offer above-average income.
Support for your development: conferences, certification, and training with compensation from the company.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days.
14 days of paid sick leave to support your health and recovery when needed.
Wallet is an equal opportunity employer.
Wallet
Compliance (CCRR) Specialist
Full time
Remote
Wallet in Telegram is your gateway to the world of digital currencies, specially tailored for individuals in emerging markets. We understand the complexities and intimidation often associated with existing crypto solutions, which is why we've designed the Wallet to be the ultimate user-friendly platform for managing finances. No need to open a traditional bank account or wrestle with convoluted crypto exchanges and wallets.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
Now we are seeking a Compliance (CCRR) Specialist.
Responsibilities:
Manage user requests received by the helpdesk on compliance topics.
Analysing customer transactions to identify and prevent suspicious patterns.
Conducting due diligence checks on user activities.
Process on-chain transactions of users who have not passed KYT verification.
Collaborate with colleagues from other departments on AML issues.
Requirements:
Experience in AML monitoring for 1 year or more.
Analytical mindset.
Knowledge of current AML legislation (of any country) or the latest FATF.
Proficient in handling and analyzing large volumes of data.
Strong communication and negotiation skills.
Proficiency in Russian, and knowledge of English at B1 level.
We seek candidates who can work on a 2/2 schedule from 9 pm to 9 am GMT +3.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Compensation for medical expenses.
Provision of necessary equipment.
20 working days of paid vacation annually.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
Now we are seeking a Compliance (CCRR) Specialist.
Responsibilities:
Manage user requests received by the helpdesk on compliance topics.
Analysing customer transactions to identify and prevent suspicious patterns.
Conducting due diligence checks on user activities.
Process on-chain transactions of users who have not passed KYT verification.
Collaborate with colleagues from other departments on AML issues.
Requirements:
Experience in AML monitoring for 1 year or more.
Analytical mindset.
Knowledge of current AML legislation (of any country) or the latest FATF.
Proficient in handling and analyzing large volumes of data.
Strong communication and negotiation skills.
Proficiency in Russian, and knowledge of English at B1 level.
We seek candidates who can work on a 2/2 schedule from 9 pm to 9 am GMT +3.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Compensation for medical expenses.
Provision of necessary equipment.
20 working days of paid vacation annually.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.
Wallet
Head of Analytics
Full time
Remote
Wallet in Telegram is your gateway to the world of digital currencies, specially tailored for individuals in emerging markets. We understand the complexities and intimidation often associated with existing crypto solutions, which is why we've designed the Wallet to be the ultimate user-friendly platform for managing finances. No need to open a traditional bank account or wrestle with convoluted crypto exchanges and wallets.
It is already actively used by millions of users worldwide, but we are not going to stop: we are scaling to new regions and adding new features. The product has found its product/market fit, is rapidly growing its audience and revenue.
Rapid growth inevitably leads to inefficiencies in the work of the analytics team. We don't always answer well questions about what is happening with the product, because when all metrics are growing from all sides, the team doesn't understand what to grasp or may miss something small that negatively affects the product in the long run. If you've had experience working in a fast-growing product, you're well aware of this phenomenon.
We need a Head of Analytics who will establish the process of analytics in the company and help increase product metrics. You will have a team of analysts, but we highly value people who not only come to manage, but also know how and love to work hands-on.
Responsibilities
Establish product launch assessment
Establish the process of finding growth points in the product and formulating hypotheses
Leading the analytics department
Requirements
Excellent knowledge of SQL and Python + experience working with BI systems.
We have a data engineer, but it would be great if you understand how the analytical infrastructure and databases work.
You will have to interact with technical teams, product managers, and C-level. You need to be able to explain, clarify and not be afraid to ask difficult and direct questions.
You understand how to turn numbers into actions. We need a person who will influence the strategy and roadmap - initiate actions, not just report on conversion growth.
Experience working in a fast-growing company will be a big plus
You have had successful experience hiring and leading a department of 5+ analysts.
Proficiency in Russian and English from the C1 level, as a significant part of our team, does not speak Russian.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.
It is already actively used by millions of users worldwide, but we are not going to stop: we are scaling to new regions and adding new features. The product has found its product/market fit, is rapidly growing its audience and revenue.
Rapid growth inevitably leads to inefficiencies in the work of the analytics team. We don't always answer well questions about what is happening with the product, because when all metrics are growing from all sides, the team doesn't understand what to grasp or may miss something small that negatively affects the product in the long run. If you've had experience working in a fast-growing product, you're well aware of this phenomenon.
We need a Head of Analytics who will establish the process of analytics in the company and help increase product metrics. You will have a team of analysts, but we highly value people who not only come to manage, but also know how and love to work hands-on.
Responsibilities
Establish product launch assessment
Establish the process of finding growth points in the product and formulating hypotheses
Leading the analytics department
Requirements
Excellent knowledge of SQL and Python + experience working with BI systems.
We have a data engineer, but it would be great if you understand how the analytical infrastructure and databases work.
You will have to interact with technical teams, product managers, and C-level. You need to be able to explain, clarify and not be afraid to ask difficult and direct questions.
You understand how to turn numbers into actions. We need a person who will influence the strategy and roadmap - initiate actions, not just report on conversion growth.
Experience working in a fast-growing company will be a big plus
You have had successful experience hiring and leading a department of 5+ analysts.
Proficiency in Russian and English from the C1 level, as a significant part of our team, does not speak Russian.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.
Wallet
Product Analyst
Full time
Remote
Wallet in Telegram is your gateway to the world of digital currencies, specially tailored for individuals in emerging markets. We understand the complexities and intimidation often associated with existing crypto solutions, which is why we've designed Wallet to be the ultimate user-friendly platform for managing finances. No need to open a traditional bank account or wrestle with convoluted crypto exchanges and wallets.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
We seek a talented Product Analyst to join our team and help us answer critical questions about our users and product performance. We are growing extremely fast, and in our case, you are probably not looking for growth points, but rather for bottlenecks and friction points.
Responsibilities:
Describe analytics events and test that they are sent correctly.
Create reports and dashboards for product launches.
Identify points where conversions and cohorts drop off and find out why.
Qualifications:
3+ years of experience as a marketing/product/data analyst.
Proficiency in SQL with the ability to comprehend and optimize existing code. Familiarity with columnar databases is a plus.
Experience in developing dashboards using any well-known BI system.
Experience in finding the drops in conversion rates and its reasons.
Strong understanding of marketing and product metrics.
Basic knowledge of crypto and blockchain.
Proficiency in Russian and English from the C1 level, as a significant part of our team, does not speak Russian.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Are you a skilled product analyst who loves unravelling the mysteries of user behavior, and unlocking the potential of data? If so, we have the perfect opportunity for you!
Wallet is an equal opportunity employer.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
We seek a talented Product Analyst to join our team and help us answer critical questions about our users and product performance. We are growing extremely fast, and in our case, you are probably not looking for growth points, but rather for bottlenecks and friction points.
Responsibilities:
Describe analytics events and test that they are sent correctly.
Create reports and dashboards for product launches.
Identify points where conversions and cohorts drop off and find out why.
Qualifications:
3+ years of experience as a marketing/product/data analyst.
Proficiency in SQL with the ability to comprehend and optimize existing code. Familiarity with columnar databases is a plus.
Experience in developing dashboards using any well-known BI system.
Experience in finding the drops in conversion rates and its reasons.
Strong understanding of marketing and product metrics.
Basic knowledge of crypto and blockchain.
Proficiency in Russian and English from the C1 level, as a significant part of our team, does not speak Russian.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Are you a skilled product analyst who loves unravelling the mysteries of user behavior, and unlocking the potential of data? If so, we have the perfect opportunity for you!
Wallet is an equal opportunity employer.