Solutions Engineer

We believe Ethereum has the potential to solve some of humanity’s most crucial coordination issues. Since our initial inception as a research group, we have sought to scale both its technology and values.

At present, the most pressing bottleneck to the growth of Ethereum is its performance and scalability. We are building the most elegant solution to this problem. We do this in the open (under an MIT open source license) because we believe in open source innovation and its ability to accelerate growth.

OP Labs is building Optimism mainnet, and by extension, the infrastructure that powers all OP-Stack chains. We are improving Ethereum’s performance by orders of magnitude and donating the profits from doing so to funding Ethereum public goods. By operating as a Public Benefit Corporation, OP Labs can align its incentives with the public good and take positive-sum steps toward a sustainable future for the internet.

As a Solutions Engineer, you'll work directly with protocols and customers to set up, launch, and grow new chains. You’ll get hands on with teams at the forefront of expanding the Layer 2 ecosystem. Your strong foundation in engineering will bridge bridge the gap between complex technical requirements and strategic business solutions, helping those chains — and all of Optimism — achieve their goals.

Key Responsibilities:

• Collaborate with partners and their engineering teams to provision, operate, and scale new chains into successful ecosystems. First and foremost ensure they feel actively supported in their success.
• Apply an engineering mindset and deep understanding of OP products to solve complex problems, optimize system architectures, and ensure technical excellence across projects.
• Effectively communicate complex technical concepts and strategies to both technical and non-technical stakeholders.
• Work directly with a growing squad of RaaS providers to rapidly expand the ecosystem, in particular finding tools and process improvements to accelerate their work.
• Own ongoing technical relationships with OP Stack customers, working with product and Engineering to relentlessly improve the chain operator experience.
• Create repeatable, reusable artifacts, runbooks, and tools that benefit Superchain Operators, such as for onboarding into the Superchain Registry.
• Train new customers in best practices for monitoring, infrastructure, and provisioning.
• Work with Security, Eng and Product teams to develop define upgrade paths for large customers.
• Closely monitor feedback for ideas, requests, and painpoints to share with Product, Security, and Engineering.

Basic Qualifications

• 3+ years as a Solutions Engineer, support engineer, or other customer-facing technical role.
• Strong practical experience in blockchain technologies, including smart contracts, consensus algorithms, knowledge of distributed systems, and operating a node.
• Deep understanding of software engineering principles and architectural patterns, with the ability to apply these in designing scalable blockchain solutions.
• Tremendous communication and interpersonal skills, with the ability to articulate technical concepts to a broad audience.
• Proficient in multiple programming languages used in blockchain development, such as Solidity, Go, Rust, and Python.

What will you like about us?

• We take care of our employees. Competitive compensation, fully paid medical, dental, and vision, and a 4% 401K match—learn more about our benefits, culture, and all recruiting FAQ here: https://oplabs.notion.site/OP-Labs-Hiring-FAQ-79f82dd0763e4344b99e9ce3ea1728da.
• We take pride in the accomplishments of our teammates and support each other in doing the best work of our careers.
• Our team is a diverse group of people from varied backgrounds. We cherish our eclecticism and consider it a great strength.
• We’re fully remote, deeply engaged, highly skilled, and like to have fun.
• We think long-term. Our founders have been scaling Ethereum since 2015.

We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Optimism, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.