Specialist, Customer Due Diligence Operations

Kuala Lumpur, Malaysia
Full time
Office
Compensation is not specified
Role
Business Analyst
Description

KYC Analyst - Cryptocurrency Exchange

About the Company:

Join OKX, a world-leading digital asset trading platform that uses blockchain technology to provide advanced financial services to traders globally. With hundreds of token and futures trading pairs, OKX optimizes trading strategies and serves millions of users in over 100 countries. We have a daily trading volume of approximately $10 billion and are recognized as the golden standard in the industry. As believers in the transformative power of blockchain technology, we strive to make innovative achievements that change the world and continually enhance our customer experience.

About the Opportunity:

This is a unique and highly impactful role in one of the fastest-growing global cryptocurrency exchanges. As a KYC Analyst, you will be responsible for reviewing customer onboarding cases and ensuring compliance with AML policies and regulations. You will play a vital role in identifying potential money laundering, terrorist financing, and fraud-related activities.

What You’ll Be Doing:

  • Conduct comprehensive reviews of customer onboarding cases, ensuring consistent application of AML policies and customer risk assessment.
  • Verify AML documentation by reviewing KYC documents obtained from customers and utilizing validation tools and reputable sources.
  • Request appropriate documentation to complete the AML onboarding process in line with policies and procedures.
  • Follow up on pending requests, meeting relevant SLAs.
  • Investigate matches generated by the scanning application used to screen customers against sanctions, PEPs, and adverse media news.
  • Provide management with information on AML/CDD issues.
  • Maintain a high-quality service level, addressing customer queries professionally and escalating when necessary.
  • Support the enhancement of the CDD function and maintain procedures.
  • Manage specific projects as needed.

About You:

  • Bachelor's degree in a business or finance-related discipline.
  • Two or more years of experience in AML and CDD/EDD reviews.
  • Strong team player with the ability to deliver a quality service.
  • Excellent communication and writing skills with great attention to detail.
  • Proficient in spoken and written English.

Why Join Us?

  • Competitive remuneration package including basic salary and yearly bonuses.
  • Meal allowance and monthly team building activities.
  • Training and wellness benefits.
  • Hybrid work arrangements.
  • Convenient workplace near MRT TRX.
  • Excellent prospects for growth and promotion, with assistance, skill development opportunities, mentoring, and training programs.
  • Employee engagement, recognition, and appreciation program.
  • Multinational working environment, allowing interaction with individuals from various backgrounds, cultures, and nations.

Note: This job description provides a general overview of the responsibilities and requirements for this role. The specific duties, skills, and qualifications may vary depending on the needs of the company. The provided links are saved for reference as per the instructions.

Skills Required
Avatar
OKX
Company size
Not specified
Location
United States
Description
Not specified

More Full-time Jobs

Show more

Global Business Development Manager (KOL Partnerships) - LATAM

San Miguel, El Salvador +2
San Miguel, El Salvador +2
Full time
Remote
BingX is a leading global crypto exchange founded in 2018, serving over 20 million users with spot, futures, copy trading, and asset management services. We’re looking for a Business Development Manager to grow and manage KOLs, agents, and project partnerships, driving user acquisition and trading volume across global markets. Requirement: experience in crypto, influencer partnerships, and market development, with strong communication skills in English and Spanish. Note: Please include key achievements/past performance data in your resume (e.g., trading volume, regions managed, languages spoken, KOLs region). Apply here or check my profile for more information.
Payment in Crypto

Global Business Development Manager (KOL Partnerships) - MENA

Cairo, Egypt +5
Cairo, Egypt +5
Full time
Remote
BingX is a leading global crypto exchange founded in 2018, serving over 20 million users with spot, futures, copy trading, and asset management services. We’re looking for a Business Development Manager to grow and manage KOLs, agents, and project partnerships, driving user acquisition and trading volume across global markets. Requirement: experience in crypto, influencer partnerships, and market development, with strong communication skills in English and Arabic. Note: Please include key achievements/past performance data in your resume (e.g., trading volume, regions managed, languages spoken, KOLs region). Apply here or check my profile for more information.
Payment in Crypto

Senior Software Engineer (Go)

California, USA
California, USA
Full time
Remote
We are looking for a talented Senior Software Engineer with expertise in Go programming language to join our team. The successful candidate will be responsible for developing cutting-edge blockchain and crypto solutions, specifically focusing on smart contract development.
Key Responsibilities:
- Design, develop, and maintain blockchain applications using Go language.
- Implement smart contracts and integrate with existing blockchain frameworks.
- Collaborate with cross-functional teams to ensure efficient development and integration of software solutions.
Required Skills:
- Proficiency in Golang programming language.
- Strong understanding of blockchain technology and its applications.
- Experience in smart contract development.
- Knowledge of cryptography and security principles in the context of blockchain.
- Familiarity with blockchain frameworks such as Ethereum, Hyperledger, or other decentralized networks.
If you are passionate about blockchain and crypto technology, and have the skills to contribute to innovative software solutions, we would love to hear from you. Join us in shaping the future of decentralized applications with your expertise as a Senior Software Engineer.
160-220
Monthly
See details

Community Moderator

Full time
Remote
About Us
We are a boutique, Asia-based Web3 marketing agency working with early-stage and growth-stage crypto projects across DeFi, infrastructure, consumer apps, and gaming.
Our team has executed campaigns with leading L1/L2 ecosystems, DeFi protocols, and community-driven projects.
We focus on narrative design, community activation, cross-market growth, and delivering impactful results for clients in Asia and globally.
We are now expanding our BD and Community Ops teams.
The Role: Community Moderator (36k–90k)
We’re hiring a community moderator to support client communities across Telegram, Discord, and X.
This is a front-line, user-facing role requiring empathy, high engagement, and strong judgment.
Responsibilities
Moderate multiple client communities to ensure safety, clarity, and engagement.
Respond to user questions, coordinate AMA/announcement schedules, post updates.
Keep communities active during key moments: launches, airdrops, campaigns, content releases.
Identify community issues or risks early and escalate appropriately.
Summarize community sentiment and user feedback for internal strategy teams.
Maintain tone, credibility, and professionalism when interacting with users.
Requirements
Prior experience moderating Web3 communities or Web2 social groups.
Familiarity with crypto user behavior, culture, and community patterns.
Excellent written communication and quick response ability.
High reliability; able to cover activity across Asian time zones.
Familiarity with the Southeast Asia KOL landscape, with strong existing relationships preferred.
Bonus
Ability to create short-form content or memes.
Multilingual (EN + CN preferred).
Experience with community analytics tools.
Payment in Crypto
3,000-7,500
Monthly
See details

Business Development Manager

Full time
Remote
About Us
We are a boutique, Asia-based Web3 marketing agency working with early-stage and growth-stage crypto projects across DeFi, infrastructure, consumer apps, and gaming.
Our team has executed campaigns with leading L1/L2 ecosystems, DeFi protocols, and community-driven projects.
We focus on narrative design, community activation, cross-market growth, and delivering impactful results for clients in Asia and globally.
We are now expanding our BD and Community Ops teams.
The Role : Business Development Manager (75k-150k)
We’re looking for an energetic, relationship-driven BD Manager to help us expand our client base across Asia, Europe, and emerging markets.
You will represent the agency, identify growth opportunities, and build long-term relationships with founders, marketing teams, and communities.
Responsibilities
Identify and reach out to potential clients across DeFi, L1/L2, GameFi, infrastructure, and consumer crypto.
Manage inbound leads and maintain ongoing partner relationships.
Develop proposals for marketing, community growth, content strategy, and campaign execution.
Attend virtual and in-person events; represent the agency in AMAs, panels, or client calls.
Create collaboration opportunities with ecosystems, media outlets, KOL networks, and community groups.
Work closely with internal teams (content, community, strategy) to align solutions with client needs.
Requirements
1–3 years of BD, partnerships, or client-facing experience (Web3 preferred).
Strong communication and negotiation skills.
Understanding of crypto communities, social platforms, and narrative-driven marketing.
Comfortable working in a fast-paced, global, remote environment.
English required; Asian language fluency is a strong plus.
Familiarity with Southeast Asia Web3 projects, with strong relationships with project teams preferred.
Bonus
Experience in a Web3 agency, marketing firm, or KOL network.
Existing network of founders, CMOs, or BD leads within crypto.
Familiarity with China/SEA/India/Korea/Japan market dynamics.
Payment in Crypto
6,667-10,000
Monthly
See details