Specialist, Customer Due Diligence Operations

Kuala Lumpur, Malaysia
Full time
Office
Compensation is not specified
Role
Business Analyst
Description

KYC Analyst - Cryptocurrency Exchange

About the Company:

Join OKX, a world-leading digital asset trading platform that uses blockchain technology to provide advanced financial services to traders globally. With hundreds of token and futures trading pairs, OKX optimizes trading strategies and serves millions of users in over 100 countries. We have a daily trading volume of approximately $10 billion and are recognized as the golden standard in the industry. As believers in the transformative power of blockchain technology, we strive to make innovative achievements that change the world and continually enhance our customer experience.

About the Opportunity:

This is a unique and highly impactful role in one of the fastest-growing global cryptocurrency exchanges. As a KYC Analyst, you will be responsible for reviewing customer onboarding cases and ensuring compliance with AML policies and regulations. You will play a vital role in identifying potential money laundering, terrorist financing, and fraud-related activities.

What You’ll Be Doing:

  • Conduct comprehensive reviews of customer onboarding cases, ensuring consistent application of AML policies and customer risk assessment.
  • Verify AML documentation by reviewing KYC documents obtained from customers and utilizing validation tools and reputable sources.
  • Request appropriate documentation to complete the AML onboarding process in line with policies and procedures.
  • Follow up on pending requests, meeting relevant SLAs.
  • Investigate matches generated by the scanning application used to screen customers against sanctions, PEPs, and adverse media news.
  • Provide management with information on AML/CDD issues.
  • Maintain a high-quality service level, addressing customer queries professionally and escalating when necessary.
  • Support the enhancement of the CDD function and maintain procedures.
  • Manage specific projects as needed.

About You:

  • Bachelor's degree in a business or finance-related discipline.
  • Two or more years of experience in AML and CDD/EDD reviews.
  • Strong team player with the ability to deliver a quality service.
  • Excellent communication and writing skills with great attention to detail.
  • Proficient in spoken and written English.

Why Join Us?

  • Competitive remuneration package including basic salary and yearly bonuses.
  • Meal allowance and monthly team building activities.
  • Training and wellness benefits.
  • Hybrid work arrangements.
  • Convenient workplace near MRT TRX.
  • Excellent prospects for growth and promotion, with assistance, skill development opportunities, mentoring, and training programs.
  • Employee engagement, recognition, and appreciation program.
  • Multinational working environment, allowing interaction with individuals from various backgrounds, cultures, and nations.

Note: This job description provides a general overview of the responsibilities and requirements for this role. The specific duties, skills, and qualifications may vary depending on the needs of the company. The provided links are saved for reference as per the instructions.

Skills Required
Avatar
OKX
Company size
Not specified
Location
United States
Description
Not specified

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