Staff Software Engineer - Staking
Status
New York, USA
Full time
Office
Compensation is not specified
Role
Software Engineer
Description
BitGo is a prominent player in digital asset financial services, catering to institutional investors through liquidity, custody, and security solutions since 2013. They have been a trailblazer with multi-signature wallets and emphasizing serving institutional clients in the digital asset space. Engaged in both centralized and decentralized finance, BitGo offers premier trading, lending, and borrowing services via its prime brokerage facilities and serves as the custodian for WBTC, the leading global stablecoin backed by Bitcoin. In addition, BitGo has introduced BitGo Portfolio and Tax, a full-stack solution for digital assets, along with BitGo Trust Company aimed at digitally storing assets securely. Processed about 20% of all global Bitcoin transactions, BitGo supports over 1000 coins and tokens, sustaining over 1500 institutional clients globally, including regulated entities and major cryptocurrency exchanges and platforms. Backed by reputed entities like Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.
BitGo is seeking a Staff Software Engineer to join the Staking team. The team is focused on constructing resilient and scalable systems for integrating blockchains, ensuring secure custody and staking of significant funds. They are in search of candidates who possess autonomy, prioritize security, exhibit expertise in distributed systems, and display an in-depth understanding of the cryptocurrency landscape. If you are enthusiastic about innovating blockchain technology and have a track record of building scalable software, seize the opportunity to be a part of BitGo and influence the digital assets industry.
This role mainly entails remote work, with an expectation for those within a reasonable commuting distance to participate in the office on Wednesdays.
Responsibilities:
Technical Leadership:
- Take charge or play a substantial role in sizable, multi-person initiatives spanning engineering teams.
- Provide comprehensive technical guidance across various domains and initiatives.
- Set and drive the long-term technical direction for the team.
- Known for offering high-quality technical contributions and feedback on technical designs.
- Influence strategic direction, roadmap planning, and ensuring team triumph.
Engineering Responsibilities:
- Design and build scalable, well-structured, and robust APIs, libraries, and services to integrate blockchains and staking capabilities into custody platforms.
- Assume ownership of functionalities and scalability features from conception to deployment.
- Create integration libraries and SDKs for seamless server and API interaction.
- Document and expose functions to UI, third-party developers, and internal/external tools.
- Collaborate closely with engineering teams and product managers to ensure consistent work quality and a unified understanding of technical requirements.
Mentorship and Collaboration:
- Guide peers across the broader engineering team through mentorship, fostering growth via code reviews and best practice education.
Skills & Experience:
BitGo values open communication, transparency, ownership, and craftsmanship. They are on the lookout for colleagues who resonate with their vision of instilling trust in digital assets.
Required:
- Minimum of 8 years' experience in back-end, server-side software development.
- Proficiency in TypeScript/Node.JS and / or Kotlin.
- Skilled in unit and functional testing and debugging.
- Ability to offer simple and scalable abstractions for intricate systems.
- Experienced in Git/GitHub, branching methodologies, code review tools, and CI tools.
- Bachelor’s degree in computer science, applied mathematics, or related technical discipline from a top-tier university.
- Interest and understanding of cryptocurrencies and blockchain.
- Proficient in algorithm design, problem-solving, and complexity analysis.
- Capability to work independently in a fast-paced setting.
Preferred:
- Understanding and experience in the blockchain and / or security industry.
- Familiarity with microservices and service-oriented architectures.
- Full-stack capability and knowledge of React and Databases (MongoDB).
- Proficient in Docker and Kubernetes.
- Hands-on experience in building scalable distributed systems.
Why Join BitGo?
Revolutionizing an industry requires vision, innovation, passion, technical prowess, drive, collaboration, and execution. At BitGo, you will join an exceptional team of individuals who strive for excellence and embody corporate values of ownership, craftsmanship, and open communication. They seek colleagues who bring innovative problem-solving skills, encourage calculated risks, and aspire to be part of a team reshaping the global financial markets.
Some Benefits of Working at BitGo:
- Competitive base salary, bonus, and stock options.
- Fully covered health insurance for employee, partner, and dependents.
- Up to 4% 401k company match.
- Generous parental leave, paid vacation.
- Custom meals, snacks, and beverages provided.
- Tailored computer equipment and workplace furniture.
- Vibrant startup environment surrounded by great colleagues.
Pay Transparency Notice:
Depending on your level and location, the average compensation for this role ranges from $185,000 - $235,000 USD base salary. Equity, an annual performance bonus, and the outlined benefits form part of this role's package.
Skills Required
BitGo
Website
www.bitgo.comCompany size
Not specified
Location
United States
Description
BitGo provides regulated custody, financial services, and core infrastructure for investors and builders alike.
Status
Wallet
Security Architect
Full time
Remote
Wallet in Telegram is your gateway to the world of digital currencies, specially tailored for individuals in emerging markets. We understand the complexities and intimidation often associated with existing crypto solutions, which is why we've designed the Wallet to be the ultimate user-friendly platform for managing finances. No need to open a traditional bank account or wrestle with convoluted crypto exchanges and wallets.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
We are looking for a highly experienced Security Architect to join our team. This role involves designing and implementing the overall security strategy of the company, developing a robust security architecture for all systems and processes, and evaluating and mitigating risks across our entire platform.
Responsibilities:
Develop and maintain the company's security architecture, ensuring alignment with business objectives.
Design secure architectures for blockchain-based systems, including smart contracts and various blockchain protocols.
Implement and manage security measures for handling private keys, multi-signature (multisig) wallets, and key generation processes.
Identify potential security risks and develop strategies to mitigate them.
Lead security assessments and audits to ensure compliance with industry standards and regulations.
Collaborate with development teams to integrate security into the design and development of our products and services.
Stay updated with the latest security technologies, threats, and trends, particularly within the crypto and fiat payment sectors.
Requirements:
Proven experience as a Security Architect, preferably in the fintech or crypto industry.
Deep understanding of security protocols, cryptography, authentication, and authorization processes.
Expertise in blockchain architecture, including working with smart contracts, various blockchain protocols, and secure key management.
Experience with risk management frameworks and security compliance requirements.
Strong analytical and problem-solving skills.
Excellent communication and leadership abilities.
English proficiency at B2+ Level or higher.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
We are looking for a highly experienced Security Architect to join our team. This role involves designing and implementing the overall security strategy of the company, developing a robust security architecture for all systems and processes, and evaluating and mitigating risks across our entire platform.
Responsibilities:
Develop and maintain the company's security architecture, ensuring alignment with business objectives.
Design secure architectures for blockchain-based systems, including smart contracts and various blockchain protocols.
Implement and manage security measures for handling private keys, multi-signature (multisig) wallets, and key generation processes.
Identify potential security risks and develop strategies to mitigate them.
Lead security assessments and audits to ensure compliance with industry standards and regulations.
Collaborate with development teams to integrate security into the design and development of our products and services.
Stay updated with the latest security technologies, threats, and trends, particularly within the crypto and fiat payment sectors.
Requirements:
Proven experience as a Security Architect, preferably in the fintech or crypto industry.
Deep understanding of security protocols, cryptography, authentication, and authorization processes.
Expertise in blockchain architecture, including working with smart contracts, various blockchain protocols, and secure key management.
Experience with risk management frameworks and security compliance requirements.
Strong analytical and problem-solving skills.
Excellent communication and leadership abilities.
English proficiency at B2+ Level or higher.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.
Wallet
SecOps Engineer
Full time
Remote
Wallet in Telegram is your gateway to the world of digital currencies, specially tailored for individuals in emerging markets. We understand the complexities and intimidation often associated with existing crypto solutions, which is why we've designed the Wallet to be the ultimate user-friendly platform for managing finances. No need to open a traditional bank account or wrestle with convoluted crypto exchanges and wallets.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
We are looking for a DevSecOps Engineer to integrate security into our development and operations processes. This role is critical in automating security within our CI/CD pipelines, ensuring that security is embedded throughout the development lifecycle.
Responsibilities:
Implement and manage security tools and processes within the CI/CD pipeline.
Work closely with development and operations teams to ensure that security is integrated into all stages of the software development lifecycle.
Automate security testing and monitoring to quickly identify and respond to security threats.
Develop and enforce policies and best practices for secure coding, testing, and deployment.
Stay informed about the latest DevSecOps tools and methodologies, particularly related to the crypto and fintech industries.
Requirements:
Proven experience in DevSecOps, focusing on integrating security into CI/CD processes.
Strong knowledge of automation tools such as Jenkins, GitLab CI, or similar.
Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes) and their security implications.
Familiarity with cloud security, particularly in environments like AWS or GCP.
Knowledge of the unique security challenges in the crypto space is highly desirable.
English proficiency at B2+ Level or higher.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
We are looking for a DevSecOps Engineer to integrate security into our development and operations processes. This role is critical in automating security within our CI/CD pipelines, ensuring that security is embedded throughout the development lifecycle.
Responsibilities:
Implement and manage security tools and processes within the CI/CD pipeline.
Work closely with development and operations teams to ensure that security is integrated into all stages of the software development lifecycle.
Automate security testing and monitoring to quickly identify and respond to security threats.
Develop and enforce policies and best practices for secure coding, testing, and deployment.
Stay informed about the latest DevSecOps tools and methodologies, particularly related to the crypto and fintech industries.
Requirements:
Proven experience in DevSecOps, focusing on integrating security into CI/CD processes.
Strong knowledge of automation tools such as Jenkins, GitLab CI, or similar.
Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes) and their security implications.
Familiarity with cloud security, particularly in environments like AWS or GCP.
Knowledge of the unique security challenges in the crypto space is highly desirable.
English proficiency at B2+ Level or higher.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.
Wallet
Application Security Engineer (AppSec)
Full time
Remote
Wallet in Telegram is your gateway to the world of digital currencies, specially tailored for individuals in emerging markets. We understand the complexities and intimidation often associated with existing crypto solutions, which is why we've designed the Wallet to be the ultimate user-friendly platform for managing finances. No need to open a traditional bank account or wrestle with convoluted crypto exchanges and wallets.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
We are seeking an Application Security Engineer who will be responsible for ensuring the security of our applications. This role includes conducting regular code audits, vulnerability testing, and implementing best practices for secure software development.
Responsibilities:
Perform security audits and code reviews to identify vulnerabilities in our applications.
Implement security measures to protect applications from threats such as SQL injection, cross-site scripting (XSS), and other common vulnerabilities.
Work closely with developers to provide guidance on secure coding practices.
Develop and maintain security tools and frameworks for automated security testing.
Monitor security trends and emerging threats, and proactively adjust security strategies.
Requirements:
Extensive experience in application security, with a strong understanding of software development processes.
Proficiency in secure coding practices and experience with languages such as Python, Kotlin, or JavaScript.
Experience with security tools such as static and dynamic analysis tools (SAST/DAST).
Strong knowledge of common vulnerabilities (OWASP Top 10) and how to protect against them.
English proficiency at B2+ Level or higher.
Experience in the crypto space is a significant plus.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
We are seeking an Application Security Engineer who will be responsible for ensuring the security of our applications. This role includes conducting regular code audits, vulnerability testing, and implementing best practices for secure software development.
Responsibilities:
Perform security audits and code reviews to identify vulnerabilities in our applications.
Implement security measures to protect applications from threats such as SQL injection, cross-site scripting (XSS), and other common vulnerabilities.
Work closely with developers to provide guidance on secure coding practices.
Develop and maintain security tools and frameworks for automated security testing.
Monitor security trends and emerging threats, and proactively adjust security strategies.
Requirements:
Extensive experience in application security, with a strong understanding of software development processes.
Proficiency in secure coding practices and experience with languages such as Python, Kotlin, or JavaScript.
Experience with security tools such as static and dynamic analysis tools (SAST/DAST).
Strong knowledge of common vulnerabilities (OWASP Top 10) and how to protect against them.
English proficiency at B2+ Level or higher.
Experience in the crypto space is a significant plus.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.
Wallet
SOC Threat Intelligence Analyst
Full time
Remote
Wallet in Telegram is your gateway to the world of digital currencies, specially tailored for individuals in emerging markets. We understand the complexities and intimidation often associated with existing crypto solutions, which is why we've designed the Wallet to be the ultimate user-friendly platform for managing finances. No need to open a traditional bank account or wrestle with convoluted crypto exchanges and wallets.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
We are looking for a SOC Threat Intelligence Analyst to join our Security Operations Center team. This role involves monitoring, analyzing, and responding to emerging security threats, with a focus on gathering, analyzing, and disseminating threat intelligence to strengthen our organization's security posture. The ideal candidate will be proficient in threat intelligence strategies, conducting in-depth security threat analyses, and collaborating with teams to proactively mitigate risks.
Responsibilities:
Continuously monitor and analyze security alerts and logs through our Security Information and Event Management (SIEM) platform, endpoint monitoring solutions, and other security tools to identify potential security incidents.
Develop and fine-tune SIEM rules and alerts to enhance threat detection capabilities.
Collect, analyze, and disseminate threat intelligence from various internal and external sources to anticipate and prevent security incidents.
Perform detailed analysis of complex security threats, including malware, phishing, and advanced persistent threats (APTs), to determine root causes and potential impacts.
Prepare and present threat intelligence reports to stakeholders and senior management, providing actionable insights to guide decision-making.
Collaborate with other security team members to prioritize and address long-term security issues.
Develop and implement automated reporting capabilities to keep teams informed of security issues and impacts in real-time.
Conduct regular security audits and compliance checks to ensure alignment with industry standards and regulatory requirements.
Coordinate response activities for confirmed incidents, recommending and implementing remedial actions.
Stay up-to-date on the latest security trends, emerging threats, and best practices in threat intelligence analysis.
Requirements:
3+ years of experience in a threat intelligence analyst role or a similar position within a Security Operations Center (SOC).
2+ years of hands-on experience with security tools such as SIEM, IPS/IDS, XDR, and endpoint protection solutions.
Extensive knowledge of threat intelligence methodologies, including the collection, analysis, and dissemination of actionable intelligence.
Strong understanding of networks and operating systems (Windows, Linux, or Mac OS X) to effectively analyze and respond to security threats.
Experience with Security Orchestration, Automation, and Response (SOAR) tools and principles.
Strong understanding of cloud security principles and best practices, with at least 1 year of experience working with Cloud Service Providers (AWS, GCP, Azure).
Basic knowledge of modern programming languages such as Go, Rust, Python, or C++, with the ability to read and analyze code efficiently (experience with personal or open-source projects is a plus).
Demonstrated analytical and problem-solving skills, with a focus on threat analysis and incident response.
Effective communication and documentation skills, capable of presenting complex threat intelligence to both technical and non-technical stakeholders.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
English proficiency at B2+ Level or higher.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
We are looking for a SOC Threat Intelligence Analyst to join our Security Operations Center team. This role involves monitoring, analyzing, and responding to emerging security threats, with a focus on gathering, analyzing, and disseminating threat intelligence to strengthen our organization's security posture. The ideal candidate will be proficient in threat intelligence strategies, conducting in-depth security threat analyses, and collaborating with teams to proactively mitigate risks.
Responsibilities:
Continuously monitor and analyze security alerts and logs through our Security Information and Event Management (SIEM) platform, endpoint monitoring solutions, and other security tools to identify potential security incidents.
Develop and fine-tune SIEM rules and alerts to enhance threat detection capabilities.
Collect, analyze, and disseminate threat intelligence from various internal and external sources to anticipate and prevent security incidents.
Perform detailed analysis of complex security threats, including malware, phishing, and advanced persistent threats (APTs), to determine root causes and potential impacts.
Prepare and present threat intelligence reports to stakeholders and senior management, providing actionable insights to guide decision-making.
Collaborate with other security team members to prioritize and address long-term security issues.
Develop and implement automated reporting capabilities to keep teams informed of security issues and impacts in real-time.
Conduct regular security audits and compliance checks to ensure alignment with industry standards and regulatory requirements.
Coordinate response activities for confirmed incidents, recommending and implementing remedial actions.
Stay up-to-date on the latest security trends, emerging threats, and best practices in threat intelligence analysis.
Requirements:
3+ years of experience in a threat intelligence analyst role or a similar position within a Security Operations Center (SOC).
2+ years of hands-on experience with security tools such as SIEM, IPS/IDS, XDR, and endpoint protection solutions.
Extensive knowledge of threat intelligence methodologies, including the collection, analysis, and dissemination of actionable intelligence.
Strong understanding of networks and operating systems (Windows, Linux, or Mac OS X) to effectively analyze and respond to security threats.
Experience with Security Orchestration, Automation, and Response (SOAR) tools and principles.
Strong understanding of cloud security principles and best practices, with at least 1 year of experience working with Cloud Service Providers (AWS, GCP, Azure).
Basic knowledge of modern programming languages such as Go, Rust, Python, or C++, with the ability to read and analyze code efficiently (experience with personal or open-source projects is a plus).
Demonstrated analytical and problem-solving skills, with a focus on threat analysis and incident response.
Effective communication and documentation skills, capable of presenting complex threat intelligence to both technical and non-technical stakeholders.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
English proficiency at B2+ Level or higher.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.
Wallet
Senior Product Manager (Compliance & Support)
Full time
Remote
Wallet in Telegram is your gateway to the world of digital currencies, specially tailored for individuals in emerging markets. We understand the complexities and intimidation often associated with existing crypto solutions, which is why we've designed the Wallet to be the ultimate user-friendly platform for managing finances. No need to open a traditional bank account or wrestle with convoluted crypto exchanges and wallets.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
We are seeking a Senior Product Manager. In this role, you will work on building the best customer support experience while ensuring that our Wallet adheres to regulatory requirements and mitigates risks associated with financial crimes. Your primary focus will be on the user’s perspective, ensuring that interactions with our service are smooth, efficient, and satisfying. You will enhance customer support operations, making sure that user inquiries are resolved promptly and effectively. This position requires direct engagement with our customer support team as well as close collaboration with compliance, legal, and back-office teams.
Responsibilities:
Product Development and Management:
Decrease the number of customer support and compliance tickets by improving user interfaces and automation.
Lead the development of customer support products, including automatic AI answers, FAQ and customer support Telegram bot development.
Lead the development of compliance-related products, including anti-fraud, AML/KYC solutions, transaction monitoring systems, travel rule solutions, and implementation of solutions to risk profile and monitor users.
Prioritize product features and enhancements based on user feedback, regulatoryrequirements, and market trends.
Oversee the product lifecycle from concept to launch, ensuring timely delivery and adherence to quality standards.
Regulatory Compliance:
Ensure all products comply with relevant fraud prevention policies and internal policies and procedures related to KYC, AML, CFT and sanctions evasion regulations.
Keep abreast of changes in regulations applicable to crypto asset providers and crypto industry best practices, and update product features accordingly.
Coordinate with legal and compliance teams to ensure products meet regulatory standards and provide necessary documentation for audits and regulatory reviews.
Engage with regulators and industry bodies, to ensure product alignment with industry standards and expectations.
Requirements:
A Bachelor's degree in Computer Science or a related field will be an advantage.
Minimum of 3 years of experience in product management in customer support and compliance within the financial services or crypto asset industry.
Strong understanding of AML/KYC regulations and compliance frameworks.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Relevant work experience in a top 10 crypto exchange will be an advantage.
English at B2 level or above, Russian native speaker.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.
Leveraging the power of advanced blockchain technology, Wallet delivers a seamless onboarding experience into the crypto ecosystem. It enables users to effortlessly store, send, and receive digital currencies, all via the familiar interface of Telegram. Managing your finances becomes as simple as sending a message.
At Wallet, we're committed to using technology to disrupt traditional banking systems, providing our customers with more flexible and inclusive financial services. Whether you're a crypto novice or seeking to simplify your digital finance experience, Wallet is crafted with your needs in mind.
We are seeking a Senior Product Manager. In this role, you will work on building the best customer support experience while ensuring that our Wallet adheres to regulatory requirements and mitigates risks associated with financial crimes. Your primary focus will be on the user’s perspective, ensuring that interactions with our service are smooth, efficient, and satisfying. You will enhance customer support operations, making sure that user inquiries are resolved promptly and effectively. This position requires direct engagement with our customer support team as well as close collaboration with compliance, legal, and back-office teams.
Responsibilities:
Product Development and Management:
Decrease the number of customer support and compliance tickets by improving user interfaces and automation.
Lead the development of customer support products, including automatic AI answers, FAQ and customer support Telegram bot development.
Lead the development of compliance-related products, including anti-fraud, AML/KYC solutions, transaction monitoring systems, travel rule solutions, and implementation of solutions to risk profile and monitor users.
Prioritize product features and enhancements based on user feedback, regulatoryrequirements, and market trends.
Oversee the product lifecycle from concept to launch, ensuring timely delivery and adherence to quality standards.
Regulatory Compliance:
Ensure all products comply with relevant fraud prevention policies and internal policies and procedures related to KYC, AML, CFT and sanctions evasion regulations.
Keep abreast of changes in regulations applicable to crypto asset providers and crypto industry best practices, and update product features accordingly.
Coordinate with legal and compliance teams to ensure products meet regulatory standards and provide necessary documentation for audits and regulatory reviews.
Engage with regulators and industry bodies, to ensure product alignment with industry standards and expectations.
Requirements:
A Bachelor's degree in Computer Science or a related field will be an advantage.
Minimum of 3 years of experience in product management in customer support and compliance within the financial services or crypto asset industry.
Strong understanding of AML/KYC regulations and compliance frameworks.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Relevant work experience in a top 10 crypto exchange will be an advantage.
English at B2 level or above, Russian native speaker.
Why it is a fantastic opportunity:
Our business is growing at an exponential scale.
Work in a well-funded startup environment with unique growth opportunities and a chance to join a rapidly growing company with a unique product.
Be based remotely.
Participation in the performance review and bonus programme.
Compensation for medical expenses.
Provision of necessary equipment.
Annual vacation of 20 working days plus 10 paid days off.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal English courses for continuous learning and improvement in language skills.
Wallet is an equal opportunity employer.