Technical Program Manager
About R3 Professional Services
Within R3's Professional Services division, the team focuses on delivering specialized Corda expertise to ensure successful adoption for customers. Working closely with clients, the team engages in designing, building, deploying, and guiding them through their Corda journey to ensure long-term success. Projects range from small design proof of concepts (POCs) to full-fledged implementations, with a client base that includes Central Bank customers launching Central Bank Digital Currencies (CBDCs) and various financial institutions and corporations exploring digital currency initiatives.
Emphasizing a customer-centric and innovative approach, the Professional Services team strategically assesses customer needs and sets them up for success from project initiation. Collaboration with internal teams, such as sales, engineering, and product units, ensures tailored solutions that evolve based on customer requirements.
Role Summary:
As a PS Technical Program Manager, you will have a three-fold responsibility:
- Overseeing and managing multiple workstreams and stakeholder engagement for notable and intricate PS programs.
- Monitoring program risks, issues, and dependencies while proactively implementing mitigation strategies.
- Coordinating cross-functional teams, managing program timelines and resources, and delivering successful outcomes. Your expertise in blockchain technology, financial systems, and program management will be key to driving the success of R3's transformation initiatives.
Primary Responsibilities:
- Managing high-profile customer accounts from PS leadership, ensuring project adherence to project management methodologies and successful project delivery.
- Overseeing all assigned projects, taking responsibility for delivery, scope, cost projections, resourcing, and coordinating with internal teams and senior leadership.
- Stakeholder management, providing transparency on project risks, escalations, and progress to external and internal stakeholders.
- Upholding a service-driven approach and seeking opportunities for improvement.
- Collaborating with the broader team to identify client engagement upsell possibilities.
Project Management Duties:
- Owning program delivery, working closely with clients and managing program budget and costs.
- Lead point of contact for escalations, offering visibility on project progress to both clients and internal stakeholders.
- Responsible for project scope and initiating changes as needed.
- Collaborating with R3's subject matter experts and representing client interests within the organization.
- Maintaining strong client relationships through proactive communication and identifying opportunities for collaboration.
- Providing program management artifacts and reports regularly for transparency.
- Enhancing internal program tools and templates for efficient project management.
Required Skills:
- Proven experience in managing transformational programs across institutions.
- Excellent stakeholder management skills at various organizational levels.
- Successful track record in managing large enterprise projects within complex environments.
- Proficiency in customer relationship management and cloud-native financial service products.
- Familiarity with DLT/Blockchain technologies, especially Corda or EVM-based solutions.
- Expertise in software architecture with Java or Kotlin experience.
- Ability to lead technical design workshops.
R3 pioneers the future of digital finance by enabling multi-party solutions that enhance digital trust and unlock potential for regulated businesses worldwide. Our values drive our success, with our leading DLT platform, Corda, trusted by prominent financial institutions globally.
Join the diverse and inclusive R3 workplace, where individuality is celebrated and differences are valued. We are an equal opportunity employer and welcome professionals from all backgrounds. If you feel you can positively contribute to R3, even if you don't meet all criteria, send us your CV. We are always looking for collaborative and innovative individuals to join our team.