Trade Operations Analyst
Status
New York City, USA
Full time
Office
Compensation is not specified
Role
Operations Manager
Description
About Us
FalconX is a leading digital asset platform catering to institutional clients. Our comprehensive range of services includes trade execution, credit and treasury management, prime offering, and market-making. With our global presence, cutting-edge technology, and deep liquidity, we have facilitated over $1 trillion in client transactions. Our offerings are fully regulated, compliant, and trusted.
Our team is comprised of talented engineers, product builders, institutional sales and trading leaders, operations experts, and business strategists. Our diverse backgrounds and extensive experience in companies like Google, Apple, Paypal, Citadel, Bridgewater, and Goldman Sachs are instrumental to our success. We are united by our core values: Think big; Drive bold outcomes; Be one team; Iterate with speed; and Be an entrepreneur.
Learning is a top priority for us. While delivering successful outcomes is crucial, we believe that continuous learning from both successes and failures is key to sustaining our success. In an ever-evolving industry, there are countless opportunities for experimentation and growth, and we encourage a collaborative approach to learning together.
Role and Responsibilities
As a Trading Desk Operations Associate, you will play a vital role in managing the operational aspects of our trading desk activities. This will involve working closely with internal teams and external parties. You will gain a deep understanding of the entire trading and settlement cycle, as well as the regulatory and operational considerations involved at each stage. Your responsibilities will include:
- Timely handling of settlement requests from counterparties and acting as the main point of contact for a portfolio of counterparties. Meeting assigned Key Performance Indicators (KPIs) for trade operations.
- Collaborating with the Trading Desk, Product, and Customer Success teams to understand and meet client expectations efficiently.
- Ensuring accurate reconciliation of trades, transfers, and inventory across internal and external systems, including banks and custodians.
- Monitoring and managing daily inventory requirements for settlements, lending, and borrowing activities, working closely with Treasury Management.
- Providing inputs to compliance and risk teams to implement effective controls in response to evolving regulatory changes.
- Adhering to established trade operations processes to ensure regulatory compliance.
- Coordinating with the Accounting team to ensure timely provision of accurate trade and settlement data.
Requirements
- 1-5 years of experience in a trading firm, hedge fund, or bank.
- Excellent self-management skills with a strong inclination for organization and progress tracking.
- Previous experience working in a fast-paced and high-pressure environment.
- Bachelor's degree in Finance, Accounting, or a related field.
- Desire to become a subject matter expert on digital assets such as Bitcoin and Ethereum.
You will need to gain a comprehensive understanding of cryptocurrency trade operations and the life cycle of institutional trading. You will be expected to be the primary point of contact for trade settlements and operations, and will be exposed to a wide range of functions in a dynamic and complex market. Effective multitasking, prioritization, and management of critical day-to-day functions will be essential in this role.
Inclusivity Statement
At FalconX, we are dedicated to fostering a diverse, inclusive, equitable, and safe workplace where everyone feels valued. Our roles are open to individuals from all backgrounds, and we encourage all interested applicants to apply, regardless of whether they meet all the listed requirements, skills, or experiences.
As part of our commitment to diversity, we understand that the options provided in the EEOC survey are limited. While we are required to align with federal requirements, we want to assure you that you can respond to our voluntary survey questions about your identity in a way that reflects your true self.
Skills Required
FalconX
Website
www.falconx.ioCompany size
Not specified
Location
India
Description
Not specified
Status
bitcastle .
Chief Technology Officer (Japanese Speaking)
Singapore
Singapore
Full time
Remote
Job description:
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Japanese speaking Chief Technology Officer to lead our engineering team.As frequent communication with Japan and Vietnam entities is required, this role will require Japanese language proficiency and will be fully remote at the moment.
– Formulate strategy and establish the technical vision for the business
– Preparation of specifications and design documents for product development
– Project management of the development process, including quality control
– Define and refine engineering workflows, tech architecture and infrastructure
– Build, develop, lead a world class engineering team
Requirements:
– Experience as a CTO or in a similar technology leadership role in cryptocurrency exchanges or brokerage firms.
– Strong leadership capabilities – with proven success of building, developing and leading an engineering team
– Experience in development using Python, PHP and NodeJS
– Project management experience
– Business level English
– Business level Japanese language skills (JLPT N2 and above) to communicate with Japan and Vietnam entity without need for translator
Ideal Candidate:
– Has project management experience
– Has experience as CTO or similar role in a startup
– Knowledge and interest in cryptocurrency
Project Frameworks and Languages:
– Backend: nestJS(Node JS), Laravel (PHP),Python
– Database: Redis, My SQL
– Frontend: Vue JS
– Mobile: React Native, Android Native, Swift
– DevOps: Git, CI/CD, Docker, Jenkins, GitLabCD
– Cloud: AWS
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Japanese speaking Chief Technology Officer to lead our engineering team.As frequent communication with Japan and Vietnam entities is required, this role will require Japanese language proficiency and will be fully remote at the moment.
– Formulate strategy and establish the technical vision for the business
– Preparation of specifications and design documents for product development
– Project management of the development process, including quality control
– Define and refine engineering workflows, tech architecture and infrastructure
– Build, develop, lead a world class engineering team
Requirements:
– Experience as a CTO or in a similar technology leadership role in cryptocurrency exchanges or brokerage firms.
– Strong leadership capabilities – with proven success of building, developing and leading an engineering team
– Experience in development using Python, PHP and NodeJS
– Project management experience
– Business level English
– Business level Japanese language skills (JLPT N2 and above) to communicate with Japan and Vietnam entity without need for translator
Ideal Candidate:
– Has project management experience
– Has experience as CTO or similar role in a startup
– Knowledge and interest in cryptocurrency
Project Frameworks and Languages:
– Backend: nestJS(Node JS), Laravel (PHP),Python
– Database: Redis, My SQL
– Frontend: Vue JS
– Mobile: React Native, Android Native, Swift
– DevOps: Git, CI/CD, Docker, Jenkins, GitLabCD
– Cloud: AWS
Doris Tang
Korean Growth Lead
Full time
Remote
Roles & ResponsibilitiesSynFutures is looking to hire a Korea Growth Lead assisting the management of local communities. Responsibilities include:Foster strategic partnerships on a regional scale, with a particular emphasis on marketing partners, key opinion leaders (KOLs), media networks, and web3 ecosystem projects. Continuously analyze performance and provide valuable feedback to enhance collaborative efforts.Proactively expand the user base, token holders, and communities prioritizing localized growth.Strategize and execute marketing schedules and events, meticulously measuring their effectiveness and return on investment (ROI).Develop and manage online community channels to facilitate effective communication and engagement.Solicit user and community feedback, acting as a liaison between the product manager, tech team, and community to drive continuous product improvements.RequirementsBachelor degree or above.At least 2-3 years experience in blockchain, cryptocurrency, or financial services, with a focus in marketing or business development.Language: Native Korean + English proficiency preferred. Other languages like Mandarin and Japanese are a plus.Passionate about blockchain and DeFi. Independently minded and self-motivated. For more details, please read: https://synfutures.notion.site/korea-growth-lead
bitcastle .
KOL Business Development
City Of Manila, Philippines
City Of Manila, Philippines
Full time
Remote
About the Company
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time KOL Business Development to join our team.
About the Role
We are seeking a dynamic and results-driven KOL Business Development to drive user growth and enhance brand visibility for our exchange. In this role, you will be responsible for identifying, engaging, and nurturing relationships with local KOLs, influencers, communities, projects, and strategic partners to promote our platform.
- Identify and build relationships with local KOLs/influencers/, communities, projects, and other potential partners to promote the exchange in order to achieve user growth.
- As a representative of the exchange, to build and maintain a good relationship with KOLs and marketing channels to achieve long-term partnership
- Be responsible for the execution and performance of KOL marketing strategy, track and analyze results, and make adjustments to ensure optimal performance and maximum ROI.
- Stay updated with local industry developments trends, conduct market research and create strategies when required
- Attend events as a representative of the exchange when required, expand network and bring in more leads for the exchange
Requirements:
- Experience as KOL BD in similar companies/markets
- Understanding of cryptocurrency
- Fluent in English
Preferred Qualification:
- Japanese speaking proficiency
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time KOL Business Development to join our team.
About the Role
We are seeking a dynamic and results-driven KOL Business Development to drive user growth and enhance brand visibility for our exchange. In this role, you will be responsible for identifying, engaging, and nurturing relationships with local KOLs, influencers, communities, projects, and strategic partners to promote our platform.
- Identify and build relationships with local KOLs/influencers/, communities, projects, and other potential partners to promote the exchange in order to achieve user growth.
- As a representative of the exchange, to build and maintain a good relationship with KOLs and marketing channels to achieve long-term partnership
- Be responsible for the execution and performance of KOL marketing strategy, track and analyze results, and make adjustments to ensure optimal performance and maximum ROI.
- Stay updated with local industry developments trends, conduct market research and create strategies when required
- Attend events as a representative of the exchange when required, expand network and bring in more leads for the exchange
Requirements:
- Experience as KOL BD in similar companies/markets
- Understanding of cryptocurrency
- Fluent in English
Preferred Qualification:
- Japanese speaking proficiency
bitcastle .
Customer Service Executive
City Of Manila, Philippines
City Of Manila, Philippines
Part time
Remote
About the Company
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Part- Time Customer Service Executive to join our team.
About the Role
The role involves managing customer inquiries, handling KYC processes, responding to emails, and monitoring messages across platforms like Telegram and WhatsApp. The ideal candidate will have strong Japanese language skills and a customer service background. This role will be fully remote.
- Handle customer inquiries via email and chat support.
- Support customer service operations, including but not limited to user research, handling enquiries, process withdrawal applications, KYC, bug reporting, Q&A updates.
- Understand policies and procedures of global customer support, adhere to policies set, ensuring high quality support is provided to users in accordance with global standard.
- Create and post customer announcements.
- Monitor and respond to messages on Telegram and WhatsApp.
- Provide support related to Forex and Crypto (knowledge is a plus).
- During business hours, in addition to responding to customer inquiries, you will be asked to perform tasks such as operating systems to create support-related systems or help center articles as needed, checking payment status, and editing or revising FAQ page
- Maintain a high level of professionalism in customer interactions.
- Adapt to potential future responsibilities, including chatbot and phone support.
- Work together and support other departments to report and solve any customer queries.
Requirements:
- Minimum 2 years of experience in customer service.
- Japanese language proficiency (mandatory).
- Ability to work 3 weekdays + 2 weekends (at least 1 weekend day required).
- Strong communication and interpersonal skills.
- Available to start immediately.
- Strong written and verbal communication skills.
- Must have a PC available for work (smartphones and iPads are not acceptable).
- Must have an internet environment with no data usage restrictions.
Preferred Qualification:
- Knowledge of Forex and Crypto.
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Part- Time Customer Service Executive to join our team.
About the Role
The role involves managing customer inquiries, handling KYC processes, responding to emails, and monitoring messages across platforms like Telegram and WhatsApp. The ideal candidate will have strong Japanese language skills and a customer service background. This role will be fully remote.
- Handle customer inquiries via email and chat support.
- Support customer service operations, including but not limited to user research, handling enquiries, process withdrawal applications, KYC, bug reporting, Q&A updates.
- Understand policies and procedures of global customer support, adhere to policies set, ensuring high quality support is provided to users in accordance with global standard.
- Create and post customer announcements.
- Monitor and respond to messages on Telegram and WhatsApp.
- Provide support related to Forex and Crypto (knowledge is a plus).
- During business hours, in addition to responding to customer inquiries, you will be asked to perform tasks such as operating systems to create support-related systems or help center articles as needed, checking payment status, and editing or revising FAQ page
- Maintain a high level of professionalism in customer interactions.
- Adapt to potential future responsibilities, including chatbot and phone support.
- Work together and support other departments to report and solve any customer queries.
Requirements:
- Minimum 2 years of experience in customer service.
- Japanese language proficiency (mandatory).
- Ability to work 3 weekdays + 2 weekends (at least 1 weekend day required).
- Strong communication and interpersonal skills.
- Available to start immediately.
- Strong written and verbal communication skills.
- Must have a PC available for work (smartphones and iPads are not acceptable).
- Must have an internet environment with no data usage restrictions.
Preferred Qualification:
- Knowledge of Forex and Crypto.
OpenCover
Backend Blockchain Engineer
London, UK
London, UK
Full time
Hybrid
👋 GM
We are OpenCover — our mission is to keep the world safe onchain.
OpenCover.com operates at the intersection of blockchain security and insurance. Working in tandem with leading underwriters and industry players, we protect individuals, businesses and institutions against onchain risks such as malicious transactions, smart contract exploits and depegs.
Founded by Y Combinator alums, our team is backed by Tier 1 investors including Alliance, Coinbase Ventures (Base Ecosystem Fund), NFX, Village Global and Orange DAO, with support from the Lloyd’s of London Lab.
Want to join a high-performance, high-integrity team taking onchain safety to the next level? Read on.
🚀 Your role
You would join the founding team to develop core backend infrastructure working closely with our CTO. Your role would focus on expanding the first transaction security layer to insure billions in value. The work involves collaborating with top protocols and industry players to prevent incidents like the ByBit hack from ever happening again.
Areas you’ll work on
Soft auditing and semantic modelling of leading protocol designs and functions.
Designing, implementing and backtesting transaction validation checks.
Developing asset pricing and transaction risk models.
Tracking exposure and other insurance metrics in real-time.
Iterating and expanding our API based on customer feedback.
Staying up to date with industry trends including EIPs and security incidents.
You’d be a great fit if
You’re a generalist who quickly embraces new technologies and challenges with a passion for building products from the ground up in a collaborative, tight-knit team.
You go all out to use your knowledge and work well autonomously but know when to reach out for support.
You have 5+ years of full-time experience developing and shipping backend services with Node.js and TypeScript.
You’ve designed, implemented and/or audited smart contracts on EVM-compatible chains and have hands-on experience using DeFi.
You’re familiar with PostgreSQL, messaging brokers, AWS/GCP, Docker, Bash and Linux.
You are constantly improving your tech stack and use AI tools to accelerate development.
🙌 Our offer
Put your dent in the universe: build products for and with some of the largest players across Web3 and TradFi.
Directly impact company trajectory and play a key role in driving onchain adoption.
Work IRL with the team at Lloyd’s of London 1–5 days a week— your choice!
Flexible hours with 28 days of paid holiday plus company closure days.
Competitive compensation based on experience + 0.1–0.5% equity.
The equipment you need to do your best work + $1,000 for well-being and personal development each year.
Company-paid travel to events and conferences, if that’s your thing!
Ready to apply?
Head to opencover.com/apply/bbe and get shortlisted in 10 minutes or less.
We are OpenCover — our mission is to keep the world safe onchain.
OpenCover.com operates at the intersection of blockchain security and insurance. Working in tandem with leading underwriters and industry players, we protect individuals, businesses and institutions against onchain risks such as malicious transactions, smart contract exploits and depegs.
Founded by Y Combinator alums, our team is backed by Tier 1 investors including Alliance, Coinbase Ventures (Base Ecosystem Fund), NFX, Village Global and Orange DAO, with support from the Lloyd’s of London Lab.
Want to join a high-performance, high-integrity team taking onchain safety to the next level? Read on.
🚀 Your role
You would join the founding team to develop core backend infrastructure working closely with our CTO. Your role would focus on expanding the first transaction security layer to insure billions in value. The work involves collaborating with top protocols and industry players to prevent incidents like the ByBit hack from ever happening again.
Areas you’ll work on
Soft auditing and semantic modelling of leading protocol designs and functions.
Designing, implementing and backtesting transaction validation checks.
Developing asset pricing and transaction risk models.
Tracking exposure and other insurance metrics in real-time.
Iterating and expanding our API based on customer feedback.
Staying up to date with industry trends including EIPs and security incidents.
You’d be a great fit if
You’re a generalist who quickly embraces new technologies and challenges with a passion for building products from the ground up in a collaborative, tight-knit team.
You go all out to use your knowledge and work well autonomously but know when to reach out for support.
You have 5+ years of full-time experience developing and shipping backend services with Node.js and TypeScript.
You’ve designed, implemented and/or audited smart contracts on EVM-compatible chains and have hands-on experience using DeFi.
You’re familiar with PostgreSQL, messaging brokers, AWS/GCP, Docker, Bash and Linux.
You are constantly improving your tech stack and use AI tools to accelerate development.
🙌 Our offer
Put your dent in the universe: build products for and with some of the largest players across Web3 and TradFi.
Directly impact company trajectory and play a key role in driving onchain adoption.
Work IRL with the team at Lloyd’s of London 1–5 days a week— your choice!
Flexible hours with 28 days of paid holiday plus company closure days.
Competitive compensation based on experience + 0.1–0.5% equity.
The equipment you need to do your best work + $1,000 for well-being and personal development each year.
Company-paid travel to events and conferences, if that’s your thing!
Ready to apply?
Head to opencover.com/apply/bbe and get shortlisted in 10 minutes or less.