VIP Account Manager
London, United Kingdom
Full time
Hybrid
Compensation is not specified
Role
Account Manager
Description
We are looking for a dedicated Account Manager who is passionate about delivering exceptional service to our VIP customers. Join our expanding VIP Account Management team and take ownership of a portfolio of high-value clients from our Main App. Your main focus will be to ensure client satisfaction, retention, and revenue growth through personalized support and engagement.
Key Responsibilities:
Client Relationship Management:
- Manage and nurture relationships with high-value traders, serving as their main point of contact and advocate.
- Provide top-tier support by being proactive and responsive to clients' needs.
- Offer tailored insights, market intelligence, and platform advice to enhance client engagement and loyalty.
Performance & Revenue Growth:
- Identify opportunities for cross-selling and upselling that align with clients' needs.
- Analyze client activity and assets under management to identify growth areas and retention risks.
- Promote product adoption and increase trading activity by highlighting relevant features and tools.
Client Strategy & Collaboration:
- Monitor client satisfaction through feedback mechanisms and strive for continuous service improvement.
- Collaborate with internal teams such as Product, Marketing, Risk, and Compliance to enhance the overall client experience.
- Contribute to business growth through client referrals, expanding networks, and cultivating strong relationships.
Requirements
- 4+ years of experience in client-facing roles such as account management, relationship management, sales, or customer success, preferably in crypto, fintech, trading, or financial services.
- Proven track record of managing high-value or high-net-worth clients with exceptional service standards.
- Strong understanding of crypto markets and trader behaviors, or a strong willingness to learn.
- Proficiency in at least one language relevant to your regional market, with a deep cultural awareness.
- Highly organized, data-driven, and focused on performance metrics.
- Excellent communicator with strong interpersonal skills and the ability to build trust.
- Thrive in a dynamic, fast-paced, and compliance-focused environment.
Skills Required
Сrypto.com
Website
Сrypto.comCompany size
Not specified
Location
United States
Description
Not specified
Strike Arena
Marketing Growth Lead
Part time
Remote
What You’ll Be Doing
Build the vibe. You’ll set the tone and personality of our community across Discord, Twitter, Telegram, and wherever players hang out.
Keep the squad engaged. Run quests, events, AMAs, tournaments, community calls, lore drops, meme contests, and more.
Be our frontline. Answer questions, share updates, and make sure feedback is getting to the devs and leadership in real time.
Grow our army. Welcome new players, help onboard them into the Strike Arena universe, and reward community legends with roles, recognition, and incentives.
Partner with guilds, creators & KOLs. Support collabs, raid events, co-streams, and everything in between.
Stay plugged into web3 culture. Know what’s trending. Jump into memes. Be reactive and proactive in shaping the conversation.
Help shape the future. As our ears and eyes in the community, you’ll play a major role in evolving the game, features, and community tools.
🧠 You Might Be a Fit If…
You’ve been a Community Manager or Mod in web3, especially for a game, NFT project, or DeFi protocol.
You’re super active in Discord and Twitter, and have a feel for what makes a digital community thrive (and what kills momentum).
You love games — especially competitive or crypto-enhanced ones — and understand the player mindset.
You can write clearly, meme cleverly, and manage chaos with good vibes.
You know how to scale a community, from 1k early users to 100k+ with structure, fun, and a sense of identity.
You’re proactive. You don’t wait for directions — you bring ideas and energy daily.
Send CV: career@strikearena.io
Build the vibe. You’ll set the tone and personality of our community across Discord, Twitter, Telegram, and wherever players hang out.
Keep the squad engaged. Run quests, events, AMAs, tournaments, community calls, lore drops, meme contests, and more.
Be our frontline. Answer questions, share updates, and make sure feedback is getting to the devs and leadership in real time.
Grow our army. Welcome new players, help onboard them into the Strike Arena universe, and reward community legends with roles, recognition, and incentives.
Partner with guilds, creators & KOLs. Support collabs, raid events, co-streams, and everything in between.
Stay plugged into web3 culture. Know what’s trending. Jump into memes. Be reactive and proactive in shaping the conversation.
Help shape the future. As our ears and eyes in the community, you’ll play a major role in evolving the game, features, and community tools.
🧠 You Might Be a Fit If…
You’ve been a Community Manager or Mod in web3, especially for a game, NFT project, or DeFi protocol.
You’re super active in Discord and Twitter, and have a feel for what makes a digital community thrive (and what kills momentum).
You love games — especially competitive or crypto-enhanced ones — and understand the player mindset.
You can write clearly, meme cleverly, and manage chaos with good vibes.
You know how to scale a community, from 1k early users to 100k+ with structure, fun, and a sense of identity.
You’re proactive. You don’t wait for directions — you bring ideas and energy daily.
Send CV: career@strikearena.io
Sally Xiao
KOL BD (English regoin, Iran, Spain, Korea, Japan, Taiwan...)
Full time
Remote
Job Title: KOL Business Developer
Job type: Full-time, remote
Key Responsibilities:
1. Develop and execute strategies to grow the derivatives trading user base in target regions.
2. Build and manage partnerships with institutional clients and key ecosystem players.
3. Identify market trends, user needs, and competitor activities to drive product and service enhancements.
4. Collaborate with internal teams to optimize product offerings and campaigns for target markets.
Qualifications:
1. Proven experience in business development or sales in the crypto/financial industry.
2. Strong understanding of derivatives trading and market dynamics.
3. Excellent communication and negotiation skills.
Job type: Full-time, remote
Key Responsibilities:
1. Develop and execute strategies to grow the derivatives trading user base in target regions.
2. Build and manage partnerships with institutional clients and key ecosystem players.
3. Identify market trends, user needs, and competitor activities to drive product and service enhancements.
4. Collaborate with internal teams to optimize product offerings and campaigns for target markets.
Qualifications:
1. Proven experience in business development or sales in the crypto/financial industry.
2. Strong understanding of derivatives trading and market dynamics.
3. Excellent communication and negotiation skills.
David Rich
Member Service Representative
Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
Gary L
Social Media Manager (Russian-Speaking, Remote) – Luxury Dating Platform
Russia
Russia
Part time
Remote
We’re looking for a creative and reliable Russian-speaking social media manager to join our team— an exclusive luxury dating platform launching in Dubai in June 2025.
Your role will include:
Managing and growing our Instagram presence
Messaging Russian & non-Russian's (based in UAE) to invite them to the platform
Helping with content ideas, captions, reels, and engagement
Maintaining an elegant, high-end tone in all communication
🎯 Ideal for someone with:
Fluent Russian & English
Background in SMM or influencer outreach
Interest in lifestyle, luxury, and dating content
Organized, fun, and self-motivated
💰 Competitive pay + performance bonuses
📍 Remote / Flexible hours💰 Potentially live in Dubai
Apply now to help us build an exclusive dating platform. Let’s make dating glamorous again. 💎
Your role will include:
Managing and growing our Instagram presence
Messaging Russian & non-Russian's (based in UAE) to invite them to the platform
Helping with content ideas, captions, reels, and engagement
Maintaining an elegant, high-end tone in all communication
🎯 Ideal for someone with:
Fluent Russian & English
Background in SMM or influencer outreach
Interest in lifestyle, luxury, and dating content
Organized, fun, and self-motivated
💰 Competitive pay + performance bonuses
📍 Remote / Flexible hours💰 Potentially live in Dubai
Apply now to help us build an exclusive dating platform. Let’s make dating glamorous again. 💎
Avalanche
Ecosystem Growth Lead, DefAI
Full time
Remote
WHAT YOU WILL DO
Identify opportunities to collaborate with new and emerging projects that are at the intersection of DeFi and AI
Manage existing project relationships and help teams integrate AI into their offerings and roadmaps
Regularly monitor market for new trends in the AI and DeFi space
Formulate strategies for integrating AI into ecosystem narrative and architecture
Establish role as an active community leader and ambassador on social media, highlight and elevate top community proposals and ideas
Monitor key liquidity and volume metrics, and collaborate both with external partners and internally with marketing to increase awareness
Assist in creating new exchange partnerships and listings for ecosystem projects
Analyze existing market data and provide updates on metrics to key stakeholders
Attend global conferences and coordinate partnership meetings, ensure that product and sales materials are always updated and focused for the applicable opportunity
WHAT YOU WILL BRING
Bachelor's Degree or higher
5+ years of experience within trading or finance preferred
Strong understanding of AI and DeFi, finger on the pulse of new trends in this nascent space
Previous experience with DeFi and/or AI projects
Experience analyzing and assessing market data
Detail-oriented mindset
Great written/verbal communication
Social media presence preferred
Product management/development experience preferred
Salary Range: $159,197 to $198,996
(**This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location.)
YOU CAN SUBMIT YOUR APPLICATION TO US BY E-MAIL - avax@jobs-offers.com
Identify opportunities to collaborate with new and emerging projects that are at the intersection of DeFi and AI
Manage existing project relationships and help teams integrate AI into their offerings and roadmaps
Regularly monitor market for new trends in the AI and DeFi space
Formulate strategies for integrating AI into ecosystem narrative and architecture
Establish role as an active community leader and ambassador on social media, highlight and elevate top community proposals and ideas
Monitor key liquidity and volume metrics, and collaborate both with external partners and internally with marketing to increase awareness
Assist in creating new exchange partnerships and listings for ecosystem projects
Analyze existing market data and provide updates on metrics to key stakeholders
Attend global conferences and coordinate partnership meetings, ensure that product and sales materials are always updated and focused for the applicable opportunity
WHAT YOU WILL BRING
Bachelor's Degree or higher
5+ years of experience within trading or finance preferred
Strong understanding of AI and DeFi, finger on the pulse of new trends in this nascent space
Previous experience with DeFi and/or AI projects
Experience analyzing and assessing market data
Detail-oriented mindset
Great written/verbal communication
Social media presence preferred
Product management/development experience preferred
Salary Range: $159,197 to $198,996
(**This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location.)
YOU CAN SUBMIT YOUR APPLICATION TO US BY E-MAIL - avax@jobs-offers.com
Payment in Crypto