At our organization, we believe in the transformative power of technology. Founded in 2017, we are at the forefront of reshaping world systems through our innovative digital asset exchange, Web3 portal, and blockchain ecosystems. With a focus on diversity, sophistication, and innovation, we are redefining the financial landscape with a wide range of cutting-edge products and solutions. Trusted by millions worldwide, we empower individuals across 180 countries to explore the possibilities of Web3. Embracing inclusivity and innovation, we envision a future where financial access is revolutionized by blockchain and decentralized finance.
About the Opportunity
Job Responsibilities:
Responsible for acquiring and managing relationships with global VIP clients.
Strengthen existing client relationships through consistent communication efforts.
Develop and implement customer service processes and systems to monitor key customer status.
Analyze client behavior to anticipate needs and prepare key customer analysis reports.
Collaborate with various departments to deliver optimal service solutions.
Drive growth among potential clients through strategic initiatives.
Work with marketing teams to enhance brand awareness and drive conversions.
Maintain accurate data and information for analysis purposes.
Qualifications:
Bachelor's degree in Business Administration, Finance, or related field.
4-7 years of experience in sales and client services within the financial sector.
Proven success in managing client portfolios.
Experience in trading platforms or exchanges is advantageous.
Excellent communication skills in English and Vietnamese.
Strong ability to handle pressure and meet deadlines effectively.
Perks & Benefits
Competitive compensation package.
Learning and development programs.
Team building activities and events.
Further details to be shared during the selection process.
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