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Swissborg

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Locations
United States
Description
Dedicated to democratising wealth management by making it fun, fair and community-centric. Join us in building a new era of wealth management!
Preferred payment options
Ethereum
USDT

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Chief Information Security Officer

Estonia +5
Estonia +5
Full time
Remote
At SwissBorg, the focus is on creating diverse investment opportunities to empower individuals to redefine their wealth. With a rapidly expanding community of over 790,000 verified users, the platform offers comprehensive access, competitive pricing, and liquidity for over 90 cryptocurrencies across 16 fiat currencies. Users can optimize their portfolios through features such as earning yield, exploring themed crypto bundles, and seizing exclusive alpha investment prospects. The platform currently manages assets exceeding $1.4 billion, with more than 51,000 premium users.

The role entails spearheading a significant shift in the financial landscape by taking on the position of Chief Information Security Officer within SwissBorg's highly regulated cryptocurrency and fintech setting. Reporting directly to the CEO, the ideal candidate should possess robust experience in information security leadership, compliance with regulations, and safeguarding cryptocurrency custody, specifically in liaising with financial regulators.

Responsibilities:

Crafting SwissBorg's security blueprint, strategic direction, and organizational security setup

Acting as the principal point of contact for regulatory bodies including FINMA and AMF on security-related issues

Managing DORA and MiCA compliance initiatives, conducting internal IT audits, and ensuring adherence to regulations

Presenting security status, risk evaluations, audit findings, and compliance updates to the executive board

Establishing and enforcing comprehensive security policies company-wide, incorporating aspects like RBAC, secrets management, IAM, user permissions, and access governance focused on least privilege

Steering security incident responses, coordinating legal obligations, law enforcement communication, and working with regulators

Overseeing security framework for cryptocurrency custody systems, trading platform security, hot/cold wallet management, and key security management

Evaluating third-party risks concerning critical vendors and blockchain service providers

Handling security budget, managing vendor relationships, and steering contract deliberations at an executive level

Designing security awareness training schemes and collaborating with engineering teams to ensure impeccable security architectural measures

Key Requirements:

At least 5 years involvement in information security, with a minimum of 2 years at CISO or Head of Security level

Proven experience within regulated financial sectors, including fintech, banking, or cryptocurrency

Profound knowledge of Swiss and EU regulatory frameworks like FINMA, AMF, MiCA, and GDPR

Thorough expertise in cryptocurrency security encompassing custody models, key management, and blockchain infrastructure

Demonstrable leadership in crisis management and incident response at an executive tier

Technical acumen to challenge engineering decisions and assess security frameworks

Records of meticulousness in reviewing configurations, permissions, and compliance filings in a critical operational environment

Excellent communication skills to relay information to senior management and balance risk management with operational requirements

Proficient in English; fluency in French is advantageous for AMF correspondent interaction

Master's degree in Information Technology or Computer Science

Benefits:

Flexibility to contribute to shaping the company's future

Opportunity to learn from seasoned professionals across various disciplines

Merit-based bonuses and flexible working hours

Generous vacation days in addition to local holidays

Provision of top-tier technology tools to support work efficiency

Company and team retreats offering continual learning and growth opportunities

If you resonate with our ethos but believe you may not meet every requirement, we encourage you to apply as your skills could bring valuable perspectives to our team. At SwissBorg, diversity is embraced, understanding that varied backgrounds and viewpoints enhance innovation and productivity within our teams. It's a commitment toward fostering an inclusive culture producing exceptional outcomes.

Community Success Agent

Brussels, Belgium +7
Brussels, Belgium +7
Full time
Remote
At SwissBorg, we are on a mission to create diverse investment experiences that empower individuals to redefine their wealth. Our platform boasts a community of over 880,000 verified users and offers access to 300+ cryptocurrencies with the best prices and liquidity across 15 fiat currencies. Users can earn yield, diversify their portfolios through themed crypto bundles, and access exclusive alpha investment opportunities. With assets totaling over $1.9 billion and more than 55,000 premium users, our community is rapidly expanding.

Join us in driving the future of finance, pushing boundaries, and revolutionizing wealth management practices. Whether you are based in Austria, Taiwan, or elsewhere, and regardless of the size of your portfolio, SwissBorg equips you with top-notch resources to navigate the world of digital currencies effectively.

Become part of our team and contribute to shaping a new financial era! We're looking for a Customer Service Agent fluent in German to join our Community Success team. If you have a passion for assisting others, possess strong communication skills, and excel in customer service, this is your opportunity to be a key player in our innovative journey.

Responsibilities Include:

Providing exceptional customer support in both German and English

Assisting users through diverse channels such as email, phone, and chat

Adhering to a 24/7 rotating shift schedule to ensure continuous customer support

Participating in various side projects or tasks efficiently

Collaborating effectively with team members and sharing user insights to enhance products and processes

Reporting and documenting bugs to support development teams

Immersing yourself in our product and the world of digital currencies

Requirements:

Fluency in English and German; knowledge of other languages like French or Spanish is a plus

Experience in customer-centric and customer-facing roles

Strong listening skills and ability to comprehend customer needs effectively

Proficiency in customer support platforms like Zendesk or Freshdesk

Strong problem-solving skills and proactive approach in finding solutions

Ability to work independently and improve processes when opportunities arise

Personal or professional exposure to Crypto or blockchain ecosystem

Benefits:

Freedom to contribute to the company's growth

Opportunities to learn from industry experts across various disciplines

BORG bonus based on meritocratic system

Flexible working hours

Generous vacation allowance with local holidays

Provided with modern tech tools to enhance work productivity

Participation in annual company and team retreats

Continuous learning and development opportunities

Diversity is at the core of SwissBorg, and we believe that a mix of perspectives and backgrounds leads to the best results. We are committed to fostering an inclusive culture that values openness and curiosity. We strongly encourage individuals from all backgrounds to apply, as we believe diversity fuels innovation.

Familiarize yourself with our product before applying. Explore our blog for updates and follow our Careers Page and LinkedIn for company news. AI tools may be used in the hiring process to support recruitment efforts, but final hiring decisions are made by human judgment.

Full-Stack Software Engineer

Full time
Remote
About XBorg

XBorg enables fan engagement for leading esports teams across the globe, including Team Liquid, Ninjas in Pyjamas, and JD Gaming. Backed by SwissBorg with significant funding, we are expanding from gaming to the AI sector with innovative products aimed at transforming how top brands interact with their audiences.

About the Position

Seeking a full-stack engineer who excels in a dynamic startup environment. Collaborate closely with the product team to bring concepts to life as features utilized by countless esports enthusiasts. Prioritizing adaptability over tenure, we value individuals who are adept at delivering products promptly, leveraging AI to amplify their efficiency.

Responsibilities

Develop end-to-end features, from inception to deployment, engaging in product deliberations, coding for both frontend and backend, launch to production, and overseeing performance.

Foster a culture of swift deployment and iterative development based on real-world feedback, prioritizing functional features over perfection.

Possess a product-oriented mindset, actively contributing to determining the product roadmap and offering technical guidance to shape the final deliverables.

Operate across the technology stack, working on various components such as frontend (React), backend (Node.js), databases, APIs, and cloud infrastructure.

Comprehend the target product, designed for esports teams and gaming brands, demonstrating a grasp of gamification’s significance and fan engagement principles.

Preferred Qualifications

Proficiency in React for frontend, Nest.js for backend, PostgreSQL, TypeScript, and cloud services like AWS.

Experience in startup environments, showcasing rapid delivery capabilities in resource-constrained settings.

Product-focused approach that prioritizes user experience and problem-solving over technical functionalities.

Genuine interest in gaming and esports, recognizing the industry landscape and its importance to our work.

Bonus Skills

Experience with Docker, CI/CD pipelines, API integrations, and previous startup exposure.

Previously developed functionality involving gamification, rewards systems, or community engagement.

Familiarity with third-party API usage - Discord, Twitter, or Steam integration.

Capable of creating and upkeeping APIs.

Benefits

Competitive compensation package + XBG token offerings.

Engage in weekly gaming sessions with the team and community.

Participate in bi-yearly team retreats and gain financial support for attending events.

Enjoy full flexibility to work remotely from any location.

Senior Software Back-End Engineer

Full time
Remote
XBorg facilitates fan engagement activities for top esports teams globally, such as Team Liquid, Ninjas in Pyjamas, JD Gaming, among others. The company constructs a framework that enables these organizations to generate customized, game-like experiences for millions of fans.

Backed by SwissBorg with over $10 million secured funding, we are expanding our scope beyond the gaming sector and venturing into the realm of artificial intelligence with a new product that promises to revolutionize how major brands connect with their target audiences.

Technical Context

While the majority of our technology infrastructure lies within conventional web2 technologies (Nest.js, PostgreSQL, AWS), certain fan-centric applications operate on blockchain networks such as Sui for Team Liquid and Chiliz for Ninjas in Pyjamas. It is imperative for our backend system to seamlessly bridge the conventional and blockchain realms.

We are not seeking a blockchain purist or someone aiming to entirely migrate operations onto the blockchain. Rather, we are in search of a proficient backend engineer capable of navigating the blockchain layer when necessary - whether that entails integrating with smart contracts, managing the synchronization of on-chain and off-chain data, or enhancing the use of development tools specific to the diverse blockchains we incorporate.

Therefore, while your primary focus will be innovating and rolling out exciting new features, a portion of these developments will intersect traditional backend capabilities with blockchain technologies.

Key Responsibilities

Developing and implementing new game-like functionalities and AI features for operational systems accessed by leading esports teams and gaming brands.

Establishing integrations that bridge the divide between Web2 and Web3 when features touch the blockchain layer (e.g., NFT rewards, token allocations, on-chain accomplishments).

Crafting APIs for wallet connections, managing transaction flows, and synchronizing on-chain events with the central database.

Identifying and rectifying performance bottlenecks in existing features, refining query efficiency, optimizing API responsiveness, and ensuring smooth operations under high loads.

Prompt debugging of issues as they arise and seeing features through the entire process from creation to production monitoring.

Qualifications

Profound expertise in Nest.js, PostgreSQL, AWS, Docker, and TypeScript.

Proven track record of consistently delivering features to production within fast-paced environments.

Demonstrated experience in API design and third-party integrations.

Prior exposure to working in a Web3 company or developing dApps.

Familiarity with interactions related to smart contracts, wallet integrations, or on-chain data indexing.

Benefits

Competitive salary along with XBG token compensation.

Weekly gaming sessions with the team and community members.

Bi-yearly team retreats in addition to financial backing for attending conferences and events.

Complete remote flexibility allowing you to work from any location.

Significance of Role

By contributing to the core infrastructure powering fan experiences for esteemed esports organizations, you will tackle intriguing technical challenges that many backend engineers rarely encounter. This role involves synchronizing millions of user activities across centralized databases and decentralized networks, alongside crafting APIs offering seamless functionality irrespective of hitting PostgreSQL or a blockchain RPC.

If you are a skilled backend engineer with blockchain experience, this position provides a unique opportunity to operate within a hybrid stack that combines the strengths of both worlds, utilized by some of the most prominent gaming firms globally.