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Swissborg
Website
swissborg.comNumber of employees
Not specified
Locations
United States
Markets
Description
Dedicated to democratising wealth management by making it fun, fair and community-centric. Join us in building a new era of wealth management!
Preferred payment options
Swissborg
KYC Analyst
Buenos Aires, Argentina +3
Buenos Aires, Argentina +3
Full time
Remote
At SwissBorg, our goal is to develop various investment opportunities that empower individuals to redefine wealth. With over 880,000 authenticated users, our platform offers competitive pricing and liquidity across multiple fiat currencies for purchasing over 300 cryptocurrencies. Users can earn yield, diversify portfolios through themed crypto assets, and access exclusive investment prospects. Our community is rapidly expanding, holding over $1.9 billion in assets within the platform, including over 55,000 premium users.
Join us in shaping the future of finance, pushing boundaries, and changing the way individuals manage their finances. Regardless of your location or portfolio size, SwissBorg equips you with the resources to explore digital currencies effectively and manage wealth efficiently.
We are in search of a KYC Analyst to join SwissBorg's team. In this role, you will assist in ensuring that our users comply with regulatory standards by facilitating customer due diligence and conducting periodic reviews. Your responsibilities will involve handling user information, analyzing potential risks, and collaborating with internal teams to maintain accurate processes. If you are motivated, curious, and interested in the evolving realm of digital finance, we welcome your application.
Responsibilities:
Conduct due diligence on new users, inclusive of KYC information requests, document review and verification, and risk assessment.
Perform periodic reviews of KYC records, ensuring completeness and adherence to due diligence processes.
Conduct name screening checks against watchlists and sanctions lists, escalating potential matches for further review.
Complete IP address consistency checks, investigating mismatches to uncover potential risks.
Address high-risk users by conducting enhanced due diligence, including reviewing additional documentation and verifying funding sources.
Communicate efficiently with internal and external parties to obtain necessary KYC documents.
Engage in specific projects as needed.
Requirements:
Bachelor's degree in Law or Business Administration.
1-2 years of relevant experience.
Strong research and analytical skills.
Familiarity with FATF recommendations (Anti-Money Laundering, Countering Terrorism Financing).
Proficiency in English.
Ability to handle multiple tasks independently with minimal supervision.
Excellent organizational skills and keen attention to detail.
Experience in transaction monitoring and onboarding KYB customers is advantageous.
Understanding of the Blockchain ecosystem and AML monitoring and screening is beneficial.
Reasons to Apply:
Opportunity to contribute to a growing company
Learn from experts in various fields
Performance-based bonus system
Flexible working hours and generous vacation allowance
Provided with necessary technology tools for optimal work performance
Participation in annual company and team retreats
Access to continuous learning and development opportunities
If the job description resonates with you, even if you don't meet 100% of the requirements, we encourage you to apply. We value diversity and aim to create an inclusive environment where different perspectives lead to better outcomes.
Join us in shaping the future of finance, pushing boundaries, and changing the way individuals manage their finances. Regardless of your location or portfolio size, SwissBorg equips you with the resources to explore digital currencies effectively and manage wealth efficiently.
We are in search of a KYC Analyst to join SwissBorg's team. In this role, you will assist in ensuring that our users comply with regulatory standards by facilitating customer due diligence and conducting periodic reviews. Your responsibilities will involve handling user information, analyzing potential risks, and collaborating with internal teams to maintain accurate processes. If you are motivated, curious, and interested in the evolving realm of digital finance, we welcome your application.
Responsibilities:
Conduct due diligence on new users, inclusive of KYC information requests, document review and verification, and risk assessment.
Perform periodic reviews of KYC records, ensuring completeness and adherence to due diligence processes.
Conduct name screening checks against watchlists and sanctions lists, escalating potential matches for further review.
Complete IP address consistency checks, investigating mismatches to uncover potential risks.
Address high-risk users by conducting enhanced due diligence, including reviewing additional documentation and verifying funding sources.
Communicate efficiently with internal and external parties to obtain necessary KYC documents.
Engage in specific projects as needed.
Requirements:
Bachelor's degree in Law or Business Administration.
1-2 years of relevant experience.
Strong research and analytical skills.
Familiarity with FATF recommendations (Anti-Money Laundering, Countering Terrorism Financing).
Proficiency in English.
Ability to handle multiple tasks independently with minimal supervision.
Excellent organizational skills and keen attention to detail.
Experience in transaction monitoring and onboarding KYB customers is advantageous.
Understanding of the Blockchain ecosystem and AML monitoring and screening is beneficial.
Reasons to Apply:
Opportunity to contribute to a growing company
Learn from experts in various fields
Performance-based bonus system
Flexible working hours and generous vacation allowance
Provided with necessary technology tools for optimal work performance
Participation in annual company and team retreats
Access to continuous learning and development opportunities
If the job description resonates with you, even if you don't meet 100% of the requirements, we encourage you to apply. We value diversity and aim to create an inclusive environment where different perspectives lead to better outcomes.
Swissborg
Chief Information Security Officer
Estonia +5
Estonia +5
Full time
Remote
At SwissBorg, the focus is on creating diverse investment opportunities to empower individuals to redefine their wealth. With a rapidly expanding community of over 790,000 verified users, the platform offers comprehensive access, competitive pricing, and liquidity for over 90 cryptocurrencies across 16 fiat currencies. Users can optimize their portfolios through features such as earning yield, exploring themed crypto bundles, and seizing exclusive alpha investment prospects. The platform currently manages assets exceeding $1.4 billion, with more than 51,000 premium users.
The role entails spearheading a significant shift in the financial landscape by taking on the position of Chief Information Security Officer within SwissBorg's highly regulated cryptocurrency and fintech setting. Reporting directly to the CEO, the ideal candidate should possess robust experience in information security leadership, compliance with regulations, and safeguarding cryptocurrency custody, specifically in liaising with financial regulators.
Responsibilities:
Crafting SwissBorg's security blueprint, strategic direction, and organizational security setup
Acting as the principal point of contact for regulatory bodies including FINMA and AMF on security-related issues
Managing DORA and MiCA compliance initiatives, conducting internal IT audits, and ensuring adherence to regulations
Presenting security status, risk evaluations, audit findings, and compliance updates to the executive board
Establishing and enforcing comprehensive security policies company-wide, incorporating aspects like RBAC, secrets management, IAM, user permissions, and access governance focused on least privilege
Steering security incident responses, coordinating legal obligations, law enforcement communication, and working with regulators
Overseeing security framework for cryptocurrency custody systems, trading platform security, hot/cold wallet management, and key security management
Evaluating third-party risks concerning critical vendors and blockchain service providers
Handling security budget, managing vendor relationships, and steering contract deliberations at an executive level
Designing security awareness training schemes and collaborating with engineering teams to ensure impeccable security architectural measures
Key Requirements:
At least 5 years involvement in information security, with a minimum of 2 years at CISO or Head of Security level
Proven experience within regulated financial sectors, including fintech, banking, or cryptocurrency
Profound knowledge of Swiss and EU regulatory frameworks like FINMA, AMF, MiCA, and GDPR
Thorough expertise in cryptocurrency security encompassing custody models, key management, and blockchain infrastructure
Demonstrable leadership in crisis management and incident response at an executive tier
Technical acumen to challenge engineering decisions and assess security frameworks
Records of meticulousness in reviewing configurations, permissions, and compliance filings in a critical operational environment
Excellent communication skills to relay information to senior management and balance risk management with operational requirements
Proficient in English; fluency in French is advantageous for AMF correspondent interaction
Master's degree in Information Technology or Computer Science
Benefits:
Flexibility to contribute to shaping the company's future
Opportunity to learn from seasoned professionals across various disciplines
Merit-based bonuses and flexible working hours
Generous vacation days in addition to local holidays
Provision of top-tier technology tools to support work efficiency
Company and team retreats offering continual learning and growth opportunities
If you resonate with our ethos but believe you may not meet every requirement, we encourage you to apply as your skills could bring valuable perspectives to our team. At SwissBorg, diversity is embraced, understanding that varied backgrounds and viewpoints enhance innovation and productivity within our teams. It's a commitment toward fostering an inclusive culture producing exceptional outcomes.
The role entails spearheading a significant shift in the financial landscape by taking on the position of Chief Information Security Officer within SwissBorg's highly regulated cryptocurrency and fintech setting. Reporting directly to the CEO, the ideal candidate should possess robust experience in information security leadership, compliance with regulations, and safeguarding cryptocurrency custody, specifically in liaising with financial regulators.
Responsibilities:
Crafting SwissBorg's security blueprint, strategic direction, and organizational security setup
Acting as the principal point of contact for regulatory bodies including FINMA and AMF on security-related issues
Managing DORA and MiCA compliance initiatives, conducting internal IT audits, and ensuring adherence to regulations
Presenting security status, risk evaluations, audit findings, and compliance updates to the executive board
Establishing and enforcing comprehensive security policies company-wide, incorporating aspects like RBAC, secrets management, IAM, user permissions, and access governance focused on least privilege
Steering security incident responses, coordinating legal obligations, law enforcement communication, and working with regulators
Overseeing security framework for cryptocurrency custody systems, trading platform security, hot/cold wallet management, and key security management
Evaluating third-party risks concerning critical vendors and blockchain service providers
Handling security budget, managing vendor relationships, and steering contract deliberations at an executive level
Designing security awareness training schemes and collaborating with engineering teams to ensure impeccable security architectural measures
Key Requirements:
At least 5 years involvement in information security, with a minimum of 2 years at CISO or Head of Security level
Proven experience within regulated financial sectors, including fintech, banking, or cryptocurrency
Profound knowledge of Swiss and EU regulatory frameworks like FINMA, AMF, MiCA, and GDPR
Thorough expertise in cryptocurrency security encompassing custody models, key management, and blockchain infrastructure
Demonstrable leadership in crisis management and incident response at an executive tier
Technical acumen to challenge engineering decisions and assess security frameworks
Records of meticulousness in reviewing configurations, permissions, and compliance filings in a critical operational environment
Excellent communication skills to relay information to senior management and balance risk management with operational requirements
Proficient in English; fluency in French is advantageous for AMF correspondent interaction
Master's degree in Information Technology or Computer Science
Benefits:
Flexibility to contribute to shaping the company's future
Opportunity to learn from seasoned professionals across various disciplines
Merit-based bonuses and flexible working hours
Generous vacation days in addition to local holidays
Provision of top-tier technology tools to support work efficiency
Company and team retreats offering continual learning and growth opportunities
If you resonate with our ethos but believe you may not meet every requirement, we encourage you to apply as your skills could bring valuable perspectives to our team. At SwissBorg, diversity is embraced, understanding that varied backgrounds and viewpoints enhance innovation and productivity within our teams. It's a commitment toward fostering an inclusive culture producing exceptional outcomes.
Swissborg
Community Success Agent
Brussels, Belgium +7
Brussels, Belgium +7
Full time
Remote
At SwissBorg, we are on a mission to create diverse investment experiences that empower individuals to redefine their wealth. Our platform boasts a community of over 880,000 verified users and offers access to 300+ cryptocurrencies with the best prices and liquidity across 15 fiat currencies. Users can earn yield, diversify their portfolios through themed crypto bundles, and access exclusive alpha investment opportunities. With assets totaling over $1.9 billion and more than 55,000 premium users, our community is rapidly expanding.
Join us in driving the future of finance, pushing boundaries, and revolutionizing wealth management practices. Whether you are based in Austria, Taiwan, or elsewhere, and regardless of the size of your portfolio, SwissBorg equips you with top-notch resources to navigate the world of digital currencies effectively.
Become part of our team and contribute to shaping a new financial era! We're looking for a Customer Service Agent fluent in German to join our Community Success team. If you have a passion for assisting others, possess strong communication skills, and excel in customer service, this is your opportunity to be a key player in our innovative journey.
Responsibilities Include:
Providing exceptional customer support in both German and English
Assisting users through diverse channels such as email, phone, and chat
Adhering to a 24/7 rotating shift schedule to ensure continuous customer support
Participating in various side projects or tasks efficiently
Collaborating effectively with team members and sharing user insights to enhance products and processes
Reporting and documenting bugs to support development teams
Immersing yourself in our product and the world of digital currencies
Requirements:
Fluency in English and German; knowledge of other languages like French or Spanish is a plus
Experience in customer-centric and customer-facing roles
Strong listening skills and ability to comprehend customer needs effectively
Proficiency in customer support platforms like Zendesk or Freshdesk
Strong problem-solving skills and proactive approach in finding solutions
Ability to work independently and improve processes when opportunities arise
Personal or professional exposure to Crypto or blockchain ecosystem
Benefits:
Freedom to contribute to the company's growth
Opportunities to learn from industry experts across various disciplines
BORG bonus based on meritocratic system
Flexible working hours
Generous vacation allowance with local holidays
Provided with modern tech tools to enhance work productivity
Participation in annual company and team retreats
Continuous learning and development opportunities
Diversity is at the core of SwissBorg, and we believe that a mix of perspectives and backgrounds leads to the best results. We are committed to fostering an inclusive culture that values openness and curiosity. We strongly encourage individuals from all backgrounds to apply, as we believe diversity fuels innovation.
Familiarize yourself with our product before applying. Explore our blog for updates and follow our Careers Page and LinkedIn for company news. AI tools may be used in the hiring process to support recruitment efforts, but final hiring decisions are made by human judgment.
Join us in driving the future of finance, pushing boundaries, and revolutionizing wealth management practices. Whether you are based in Austria, Taiwan, or elsewhere, and regardless of the size of your portfolio, SwissBorg equips you with top-notch resources to navigate the world of digital currencies effectively.
Become part of our team and contribute to shaping a new financial era! We're looking for a Customer Service Agent fluent in German to join our Community Success team. If you have a passion for assisting others, possess strong communication skills, and excel in customer service, this is your opportunity to be a key player in our innovative journey.
Responsibilities Include:
Providing exceptional customer support in both German and English
Assisting users through diverse channels such as email, phone, and chat
Adhering to a 24/7 rotating shift schedule to ensure continuous customer support
Participating in various side projects or tasks efficiently
Collaborating effectively with team members and sharing user insights to enhance products and processes
Reporting and documenting bugs to support development teams
Immersing yourself in our product and the world of digital currencies
Requirements:
Fluency in English and German; knowledge of other languages like French or Spanish is a plus
Experience in customer-centric and customer-facing roles
Strong listening skills and ability to comprehend customer needs effectively
Proficiency in customer support platforms like Zendesk or Freshdesk
Strong problem-solving skills and proactive approach in finding solutions
Ability to work independently and improve processes when opportunities arise
Personal or professional exposure to Crypto or blockchain ecosystem
Benefits:
Freedom to contribute to the company's growth
Opportunities to learn from industry experts across various disciplines
BORG bonus based on meritocratic system
Flexible working hours
Generous vacation allowance with local holidays
Provided with modern tech tools to enhance work productivity
Participation in annual company and team retreats
Continuous learning and development opportunities
Diversity is at the core of SwissBorg, and we believe that a mix of perspectives and backgrounds leads to the best results. We are committed to fostering an inclusive culture that values openness and curiosity. We strongly encourage individuals from all backgrounds to apply, as we believe diversity fuels innovation.
Familiarize yourself with our product before applying. Explore our blog for updates and follow our Careers Page and LinkedIn for company news. AI tools may be used in the hiring process to support recruitment efforts, but final hiring decisions are made by human judgment.