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Swissborg
Website
swissborg.comNumber of employees
Not specified
Locations
United States
Markets
Description
Dedicated to democratising wealth management by making it fun, fair and community-centric. Join us in building a new era of wealth management!
Preferred payment options
Swissborg
Engineering Manager (Infrastructure)
Brussels, Belgium +8
Brussels, Belgium +8
Full time
Remote
At SwissBorg, our goal is to create a range of investment experiences that assist individuals in redefining wealth. We have a growing community with over 880,000 verified users on our app, featuring access to over 15 fiat currencies and 300+ cryptocurrencies. Users can benefit from yield opportunities, diversify their portfolios with themed crypto bundles, and access exclusive alpha investment options. With over $1.9 billion in assets held within the app and more than 55,000 premium users, our impact is significant.
Join our team in shaping the future of finance by pushing boundaries and transforming wealth management practices. Irrespective of your location or portfolio size, SwissBorg equips users with essential tools to learn about digital currencies and effectively manage wealth.
Our team's growth phase is exciting, focusing on efficiency and squad coordination within SwissBorg. We are establishing a top-tier Engineering Team, comprising talents from across Europe, and seeking a proactive individual to ensure teams work optimally.
Engineering Managers play a pivotal role in our teams' success, offering a unique opportunity to contribute to SwissBorg's evolution. This position involves managing the SRE and Platform teams to ensure reliable, secure, and scalable operations.
Our Engineering Management philosophy is centered on three core pillars: culture, delivery, and people management.
How will you contribute?
Culture
Foster a collaborative engineering culture that encourages continuous improvement
Implement Tribal Leadership principles to maintain a high team level
Organize team rituals and ceremonies
Advocate for Agile principles
Clarify the team's mission internally and externally
People Management
Coach engineers at all levels to aid in overcoming work-related challenges
Attract, mentor, support, and retain top-notch engineering talent
Facilitate onboarding for new team members
Lead efforts in talent acquisition and retention
Ensure hiring processes align with organizational needs
Collaborate with other Engineering Managers to develop hiring strategies
Delivery
Drive roadmap implementation while balancing new features with technical debt
Manage stakeholder expectations and engage with high-level stakeholders
Create a productive engineering environment by removing obstacles
Plan and prioritize the team's roadmap and advocate for projects internally
Monitor metrics to gauge team progress
Align outputs and goals with the Product Manager
Develop and refine processes
Provide input to influence engineering teams' direction
Desired experience:
3+ years in management roles
Prior experience in team coordination and roadmap delivery
Background in managing infrastructure teams
People-oriented approach prioritizing team growth and development
Proficient in stakeholder management
Strong communication, group dynamics, and coaching skills
Ability to manage multiple priorities in a fast-paced environment
Interest in the crypto or blockchain ecosystem
Nice to have:
Experience working in a hyper-growth environment
Previous experience with managing remote distributed teams
Reasons to apply:
Opportunity to contribute to the company's growth
Learn from industry experts in various fields
Enjoy a meritocratic bonus system
Flexible working hours and ample vacation time
Provided with the latest tech stack, equipment, and regular learning opportunities
Engage in company and team retreats for networking and collaboration
Regardless of meeting 100% of the requirements, we encourage all interested individuals to apply as your skills may align with our needs, even if not explicitly stated.
SwissBorg values diversity and believes that different perspectives lead to better outcomes. Our inclusive culture fosters open communication and curiosity, with a commitment to building better products and driving innovation through diverse teams. All applications are welcomed and encouraged.
To familiarize yourself with our products and latest developments, explore our blog and follow us on our communication platforms for regular updates. AI tools may be used to support the hiring process while human judgment remains integral to final decisions. If you require more information on data processing methods, please reach out to us directly.
Join our team in shaping the future of finance by pushing boundaries and transforming wealth management practices. Irrespective of your location or portfolio size, SwissBorg equips users with essential tools to learn about digital currencies and effectively manage wealth.
Our team's growth phase is exciting, focusing on efficiency and squad coordination within SwissBorg. We are establishing a top-tier Engineering Team, comprising talents from across Europe, and seeking a proactive individual to ensure teams work optimally.
Engineering Managers play a pivotal role in our teams' success, offering a unique opportunity to contribute to SwissBorg's evolution. This position involves managing the SRE and Platform teams to ensure reliable, secure, and scalable operations.
Our Engineering Management philosophy is centered on three core pillars: culture, delivery, and people management.
How will you contribute?
Culture
Foster a collaborative engineering culture that encourages continuous improvement
Implement Tribal Leadership principles to maintain a high team level
Organize team rituals and ceremonies
Advocate for Agile principles
Clarify the team's mission internally and externally
People Management
Coach engineers at all levels to aid in overcoming work-related challenges
Attract, mentor, support, and retain top-notch engineering talent
Facilitate onboarding for new team members
Lead efforts in talent acquisition and retention
Ensure hiring processes align with organizational needs
Collaborate with other Engineering Managers to develop hiring strategies
Delivery
Drive roadmap implementation while balancing new features with technical debt
Manage stakeholder expectations and engage with high-level stakeholders
Create a productive engineering environment by removing obstacles
Plan and prioritize the team's roadmap and advocate for projects internally
Monitor metrics to gauge team progress
Align outputs and goals with the Product Manager
Develop and refine processes
Provide input to influence engineering teams' direction
Desired experience:
3+ years in management roles
Prior experience in team coordination and roadmap delivery
Background in managing infrastructure teams
People-oriented approach prioritizing team growth and development
Proficient in stakeholder management
Strong communication, group dynamics, and coaching skills
Ability to manage multiple priorities in a fast-paced environment
Interest in the crypto or blockchain ecosystem
Nice to have:
Experience working in a hyper-growth environment
Previous experience with managing remote distributed teams
Reasons to apply:
Opportunity to contribute to the company's growth
Learn from industry experts in various fields
Enjoy a meritocratic bonus system
Flexible working hours and ample vacation time
Provided with the latest tech stack, equipment, and regular learning opportunities
Engage in company and team retreats for networking and collaboration
Regardless of meeting 100% of the requirements, we encourage all interested individuals to apply as your skills may align with our needs, even if not explicitly stated.
SwissBorg values diversity and believes that different perspectives lead to better outcomes. Our inclusive culture fosters open communication and curiosity, with a commitment to building better products and driving innovation through diverse teams. All applications are welcomed and encouraged.
To familiarize yourself with our products and latest developments, explore our blog and follow us on our communication platforms for regular updates. AI tools may be used to support the hiring process while human judgment remains integral to final decisions. If you require more information on data processing methods, please reach out to us directly.
Swissborg
Chief Information Security Officer
Estonia +5
Estonia +5
Full time
Remote
At SwissBorg, the focus is on creating diverse investment opportunities to empower individuals to redefine their wealth. With a rapidly expanding community of over 790,000 verified users, the platform offers comprehensive access, competitive pricing, and liquidity for over 90 cryptocurrencies across 16 fiat currencies. Users can optimize their portfolios through features such as earning yield, exploring themed crypto bundles, and seizing exclusive alpha investment prospects. The platform currently manages assets exceeding $1.4 billion, with more than 51,000 premium users.
The role entails spearheading a significant shift in the financial landscape by taking on the position of Chief Information Security Officer within SwissBorg's highly regulated cryptocurrency and fintech setting. Reporting directly to the CEO, the ideal candidate should possess robust experience in information security leadership, compliance with regulations, and safeguarding cryptocurrency custody, specifically in liaising with financial regulators.
Responsibilities:
Crafting SwissBorg's security blueprint, strategic direction, and organizational security setup
Acting as the principal point of contact for regulatory bodies including FINMA and AMF on security-related issues
Managing DORA and MiCA compliance initiatives, conducting internal IT audits, and ensuring adherence to regulations
Presenting security status, risk evaluations, audit findings, and compliance updates to the executive board
Establishing and enforcing comprehensive security policies company-wide, incorporating aspects like RBAC, secrets management, IAM, user permissions, and access governance focused on least privilege
Steering security incident responses, coordinating legal obligations, law enforcement communication, and working with regulators
Overseeing security framework for cryptocurrency custody systems, trading platform security, hot/cold wallet management, and key security management
Evaluating third-party risks concerning critical vendors and blockchain service providers
Handling security budget, managing vendor relationships, and steering contract deliberations at an executive level
Designing security awareness training schemes and collaborating with engineering teams to ensure impeccable security architectural measures
Key Requirements:
At least 5 years involvement in information security, with a minimum of 2 years at CISO or Head of Security level
Proven experience within regulated financial sectors, including fintech, banking, or cryptocurrency
Profound knowledge of Swiss and EU regulatory frameworks like FINMA, AMF, MiCA, and GDPR
Thorough expertise in cryptocurrency security encompassing custody models, key management, and blockchain infrastructure
Demonstrable leadership in crisis management and incident response at an executive tier
Technical acumen to challenge engineering decisions and assess security frameworks
Records of meticulousness in reviewing configurations, permissions, and compliance filings in a critical operational environment
Excellent communication skills to relay information to senior management and balance risk management with operational requirements
Proficient in English; fluency in French is advantageous for AMF correspondent interaction
Master's degree in Information Technology or Computer Science
Benefits:
Flexibility to contribute to shaping the company's future
Opportunity to learn from seasoned professionals across various disciplines
Merit-based bonuses and flexible working hours
Generous vacation days in addition to local holidays
Provision of top-tier technology tools to support work efficiency
Company and team retreats offering continual learning and growth opportunities
If you resonate with our ethos but believe you may not meet every requirement, we encourage you to apply as your skills could bring valuable perspectives to our team. At SwissBorg, diversity is embraced, understanding that varied backgrounds and viewpoints enhance innovation and productivity within our teams. It's a commitment toward fostering an inclusive culture producing exceptional outcomes.
The role entails spearheading a significant shift in the financial landscape by taking on the position of Chief Information Security Officer within SwissBorg's highly regulated cryptocurrency and fintech setting. Reporting directly to the CEO, the ideal candidate should possess robust experience in information security leadership, compliance with regulations, and safeguarding cryptocurrency custody, specifically in liaising with financial regulators.
Responsibilities:
Crafting SwissBorg's security blueprint, strategic direction, and organizational security setup
Acting as the principal point of contact for regulatory bodies including FINMA and AMF on security-related issues
Managing DORA and MiCA compliance initiatives, conducting internal IT audits, and ensuring adherence to regulations
Presenting security status, risk evaluations, audit findings, and compliance updates to the executive board
Establishing and enforcing comprehensive security policies company-wide, incorporating aspects like RBAC, secrets management, IAM, user permissions, and access governance focused on least privilege
Steering security incident responses, coordinating legal obligations, law enforcement communication, and working with regulators
Overseeing security framework for cryptocurrency custody systems, trading platform security, hot/cold wallet management, and key security management
Evaluating third-party risks concerning critical vendors and blockchain service providers
Handling security budget, managing vendor relationships, and steering contract deliberations at an executive level
Designing security awareness training schemes and collaborating with engineering teams to ensure impeccable security architectural measures
Key Requirements:
At least 5 years involvement in information security, with a minimum of 2 years at CISO or Head of Security level
Proven experience within regulated financial sectors, including fintech, banking, or cryptocurrency
Profound knowledge of Swiss and EU regulatory frameworks like FINMA, AMF, MiCA, and GDPR
Thorough expertise in cryptocurrency security encompassing custody models, key management, and blockchain infrastructure
Demonstrable leadership in crisis management and incident response at an executive tier
Technical acumen to challenge engineering decisions and assess security frameworks
Records of meticulousness in reviewing configurations, permissions, and compliance filings in a critical operational environment
Excellent communication skills to relay information to senior management and balance risk management with operational requirements
Proficient in English; fluency in French is advantageous for AMF correspondent interaction
Master's degree in Information Technology or Computer Science
Benefits:
Flexibility to contribute to shaping the company's future
Opportunity to learn from seasoned professionals across various disciplines
Merit-based bonuses and flexible working hours
Generous vacation days in addition to local holidays
Provision of top-tier technology tools to support work efficiency
Company and team retreats offering continual learning and growth opportunities
If you resonate with our ethos but believe you may not meet every requirement, we encourage you to apply as your skills could bring valuable perspectives to our team. At SwissBorg, diversity is embraced, understanding that varied backgrounds and viewpoints enhance innovation and productivity within our teams. It's a commitment toward fostering an inclusive culture producing exceptional outcomes.
Swissborg
Community Success Agent
Brussels, Belgium +7
Brussels, Belgium +7
Full time
Remote
At SwissBorg, we are on a mission to create diverse investment experiences that empower individuals to redefine their wealth. Our platform boasts a community of over 880,000 verified users and offers access to 300+ cryptocurrencies with the best prices and liquidity across 15 fiat currencies. Users can earn yield, diversify their portfolios through themed crypto bundles, and access exclusive alpha investment opportunities. With assets totaling over $1.9 billion and more than 55,000 premium users, our community is rapidly expanding.
Join us in driving the future of finance, pushing boundaries, and revolutionizing wealth management practices. Whether you are based in Austria, Taiwan, or elsewhere, and regardless of the size of your portfolio, SwissBorg equips you with top-notch resources to navigate the world of digital currencies effectively.
Become part of our team and contribute to shaping a new financial era! We're looking for a Customer Service Agent fluent in German to join our Community Success team. If you have a passion for assisting others, possess strong communication skills, and excel in customer service, this is your opportunity to be a key player in our innovative journey.
Responsibilities Include:
Providing exceptional customer support in both German and English
Assisting users through diverse channels such as email, phone, and chat
Adhering to a 24/7 rotating shift schedule to ensure continuous customer support
Participating in various side projects or tasks efficiently
Collaborating effectively with team members and sharing user insights to enhance products and processes
Reporting and documenting bugs to support development teams
Immersing yourself in our product and the world of digital currencies
Requirements:
Fluency in English and German; knowledge of other languages like French or Spanish is a plus
Experience in customer-centric and customer-facing roles
Strong listening skills and ability to comprehend customer needs effectively
Proficiency in customer support platforms like Zendesk or Freshdesk
Strong problem-solving skills and proactive approach in finding solutions
Ability to work independently and improve processes when opportunities arise
Personal or professional exposure to Crypto or blockchain ecosystem
Benefits:
Freedom to contribute to the company's growth
Opportunities to learn from industry experts across various disciplines
BORG bonus based on meritocratic system
Flexible working hours
Generous vacation allowance with local holidays
Provided with modern tech tools to enhance work productivity
Participation in annual company and team retreats
Continuous learning and development opportunities
Diversity is at the core of SwissBorg, and we believe that a mix of perspectives and backgrounds leads to the best results. We are committed to fostering an inclusive culture that values openness and curiosity. We strongly encourage individuals from all backgrounds to apply, as we believe diversity fuels innovation.
Familiarize yourself with our product before applying. Explore our blog for updates and follow our Careers Page and LinkedIn for company news. AI tools may be used in the hiring process to support recruitment efforts, but final hiring decisions are made by human judgment.
Join us in driving the future of finance, pushing boundaries, and revolutionizing wealth management practices. Whether you are based in Austria, Taiwan, or elsewhere, and regardless of the size of your portfolio, SwissBorg equips you with top-notch resources to navigate the world of digital currencies effectively.
Become part of our team and contribute to shaping a new financial era! We're looking for a Customer Service Agent fluent in German to join our Community Success team. If you have a passion for assisting others, possess strong communication skills, and excel in customer service, this is your opportunity to be a key player in our innovative journey.
Responsibilities Include:
Providing exceptional customer support in both German and English
Assisting users through diverse channels such as email, phone, and chat
Adhering to a 24/7 rotating shift schedule to ensure continuous customer support
Participating in various side projects or tasks efficiently
Collaborating effectively with team members and sharing user insights to enhance products and processes
Reporting and documenting bugs to support development teams
Immersing yourself in our product and the world of digital currencies
Requirements:
Fluency in English and German; knowledge of other languages like French or Spanish is a plus
Experience in customer-centric and customer-facing roles
Strong listening skills and ability to comprehend customer needs effectively
Proficiency in customer support platforms like Zendesk or Freshdesk
Strong problem-solving skills and proactive approach in finding solutions
Ability to work independently and improve processes when opportunities arise
Personal or professional exposure to Crypto or blockchain ecosystem
Benefits:
Freedom to contribute to the company's growth
Opportunities to learn from industry experts across various disciplines
BORG bonus based on meritocratic system
Flexible working hours
Generous vacation allowance with local holidays
Provided with modern tech tools to enhance work productivity
Participation in annual company and team retreats
Continuous learning and development opportunities
Diversity is at the core of SwissBorg, and we believe that a mix of perspectives and backgrounds leads to the best results. We are committed to fostering an inclusive culture that values openness and curiosity. We strongly encourage individuals from all backgrounds to apply, as we believe diversity fuels innovation.
Familiarize yourself with our product before applying. Explore our blog for updates and follow our Careers Page and LinkedIn for company news. AI tools may be used in the hiring process to support recruitment efforts, but final hiring decisions are made by human judgment.