Affiliate Customer Support - Greater China
Responsibilities:
Demonstrate a thorough grasp of referral and rebate mechanisms to support Referral Pro Mode members by addressing their queries through Telegram or internal community groups.
Gather and evaluate community feedback to offer actionable insights to internal teams, aiding in product development and marketing strategies.
Supervise all affiliate and referral marketing operations to ensure compliance with company standards.
Constantly explore new content styles, platforms, inventive concepts, and other opportunities for experimentation, optimization, and expansion.
Requirements:
Proficiency in cryptocurrency terminology, market trends, and Referral Pro Mode program regulations.
Ability to work flexible hours to effectively engage with KOLs and community members in various time zones.
Fluency in English and Mandarin to facilitate coordination with overseas associates and stakeholders.
Exceptional organizational and time management abilities, capable of managing multiple tasks concurrently.
Extensive business experience with a strong sense of ownership and emotional intelligence.
Why Choose Us:
Contribute to shaping the future within the preeminent blockchain ecosystem globally.
Collaborate with top-tier professionals in a user-focused global organization with a flat structure.
Engage in distinctive, fast-paced projects independently in an inventive setting.
Thrive in a results-oriented workplace with avenues for career advancement and continual learning.
Competitive salary and company benefits.
Remote work option (subject to the business team's work requirements).
At our core, we embrace equality in employment opportunities, understanding that diversity is paramount to our achievements.
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We may leverage artificial intelligence (AI) tools to facilitate certain aspects of the recruitment process like application reviews, resume analyses, or response assessments. While these tools support our recruiting team, they do not supplant human discretion. The ultimate hiring decisions are human-made. For further details on how your information is managed, please reach out to us.
