Ambassador Program Ops and Analytics Manager

Cayman Islands
Full time
Remote
Compensation is not specified
Role
Operations Manager
Description

We are in search of a dynamic individual to fill the role of Marketing Strategy Ops and Analytics Manager within the Arbitrum Foundation. As an essential team member under Marketing, you will have a primary responsibility in aiding the Head of Marketing in making informed decisions regarding a significant Web3 ambassador program. Your focus will be on overseeing the operational backend of the program and leveraging analytics to enhance its performance and impact. Your contributions will be vital in providing valuable insights to the team, leading to the ongoing enhancement and seamless running of the Arbitrum Ambassador Program.

Responsibilities:

  • Offer actionable data-based insights to drive program enhancements and strategic choices.
  • Work closely with the content team to manage content submission and maintenance processes, ensuring they align with quality standards and timely responses.
  • Liaise with external departments (e.g., operations, legal, finance) to ensure a smooth and efficient program operation.
  • Engage with both internal and external stakeholders to support event proposals and other ambassador-related activities.
  • Evaluate the performance of content and provide feedback to improve future submissions.
  • Curate and update the ambassador database using AirTable to guarantee data accuracy and consistency.
  • Maintain comprehensive records of all program activities for easy sharing and accessibility within the team.
  • Generate regular reports on program performance, emphasizing critical metrics and insights.

Requirements:

  • At least 3 years of project management experience, preferably related to web3.
  • Prior involvement in data analytics, operations management, or similar capacities.
  • Proficiency in using AirTable or similar database management platforms.
  • Possess strong analytical skills and problem-solving mindset.
  • Excellent organizational skills with the ability to multitask effectively and manage time efficiently.
  • Demonstrated attention to detail in all tasks.
  • Effective communication skills for collaborating with diverse teams and stakeholders.
  • Team-oriented with proven ability to work harmoniously with different groups.
Skills Required
Avatar
Arbitrum
Company size
Not specified
Location
United States
Description
Not specified

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