Backend Operations Support Engineer (Card) - Day/Night Shift
Singapore
Full time
Hybrid
Compensation is not specified
Role
Backend Engineer
Description
We are seeking a dedicated individual to join our dynamic team that focuses on designing, developing, maintaining, and enhancing software for a variety of venture projects, fast-tracked with a lean team approach. As a member of our team, you will play a key role in designing scalable applications, encompassing components from frontend UI to backend infrastructure.
**Job Duties and Responsibilities:**
1. **Operation Development and Testing:**
- Analyze requirements, partake in system design, and contribute to development within the technical team.
- Establish and refine integration tests to ensure software reliability.
- Foster close relationships with various operation teams to enhance operational efficiencies.
2. **Customer Support and Problem Resolution:**
- Serve as the primary technical contact for addressing issues in the live [Crypto.com] Card project. This involves troubleshooting, root cause analysis, and implementing effective solutions.
- Actively engage with the CS team to tackle user-submitted issues promptly and comprehensively.
- Demonstrate a deep understanding of all services related to derivs trading to identify and address problems efficiently.
3. **System Reliability and Maintenance:**
- Collaborate with the SRE team to implement monitoring and alerting mechanisms, identifying potential issues early to prevent system failures.
- Provide plans for system upgrades and optimizations to boost performance and reliability.
- Coordinate with various teams to minimize downtime and user impact in case of system failures.
4. **Timezone & Shift:**
- Ready to work flexible shifts covering Asia and EST timezones, day/night shifts based on operational needs.
**Requirements:**
- Knowledge of payment card domain.
- Experience in DevOps, especially with AWS, Kubernetes, and CI/CD pipelines.
- Proficiency in a Linux environment and support tools.
- Familiarity with monitoring and logging systems.
- Knowledge of GitOps with ArgoCD is advantageous.
- Skills in shell scripting, Ruby, Golang, and SQL are beneficial.
- Strong analytical skills to proactively identify issues.
- Excellent communication skills and ability to engage with diverse stakeholders.
- Fluency in English and Mandarin; Cantonese is a plus.
- Positive and proactive mindset with strong problem-solving capabilities.
*Desired Skills:*
- Experience with version control systems.
- Understanding of SDLC processes and automation.
- Quick learner with a knack for acquiring new technologies.
**Life @ Crypto.com:**
- Opportunities to think big and explore new endeavors in a supportive team environment.
- Transformational workspace encouraging thoughtful and innovative solutions.
- Internal mobility program fostering personal and professional growth.
- Collaborative work culture and team support.
- Flexibility in work arrangements and career advancement opportunities.
**Benefits:**
- Competitive salary.
- Generous annual leave entitlement.
- Flexibility in work arrangements and career growth opportunities.
- Company perks including a crypto.com visa card.
**About Crypto.com:**
Founded in 2016, Crypto.com caters to millions globally as a rapidly growing cryptocurrency platform. Our vision is to make cryptocurrency mainstream. Committed to security, privacy, and compliance, we aim to drive cryptocurrency adoption through innovation and empowerment.
Crypto.com is an equal opportunities employer dedicated to promoting diversity and inclusion within our team. All candidates are considered fairly and transparently, based on their backgrounds, perspectives, and skills that enrich our team dynamic. Personal data provided is solely used for recruitment purposes.
This rewritten job description has been adjusted to follow the rules provided for the task. It provides a concise yet comprehensive overview of the job duties, requirements, company culture, and benefits associated with the position at Crypto.com.
Skills Required
Сrypto.com
Website
Сrypto.comCompany size
Not specified
Location
United States
Description
Not specified
VaultChain
Assistant in Financial Technology and Trading Strategies (with Training)
Berlin, Germany
Berlin, Germany
Part time
Remote
Description
We are offering an opportunity to join our team and learn about cross-market trading strategies, focusing on identifying price differences of assets across multiple platforms. This role provides hands-on experience in financial technology, data analysis, and trading support.
As part of this position, you will:
Gain practical knowledge of market analysis and trading workflows
Learn how to recognize and evaluate opportunities across different platforms
Develop your skills in risk management and decision-making
Work with a mentor who will guide you step by step through the learning process
What we provide:
Comprehensive training program designed for beginners
Ongoing mentorship and professional support
Flexible schedule (approx. 1 hour a day required for study and practice)
Remote work setup with the possibility to grow into a larger role over time
This is a part-time, entry-level opportunity suitable for candidates with little or no prior experience. What matters most is your willingness to learn and apply new knowledge in practice.
Compensation: Competitive monthly pay structure with opportunities for progression as skills develop
We are offering an opportunity to join our team and learn about cross-market trading strategies, focusing on identifying price differences of assets across multiple platforms. This role provides hands-on experience in financial technology, data analysis, and trading support.
As part of this position, you will:
Gain practical knowledge of market analysis and trading workflows
Learn how to recognize and evaluate opportunities across different platforms
Develop your skills in risk management and decision-making
Work with a mentor who will guide you step by step through the learning process
What we provide:
Comprehensive training program designed for beginners
Ongoing mentorship and professional support
Flexible schedule (approx. 1 hour a day required for study and practice)
Remote work setup with the possibility to grow into a larger role over time
This is a part-time, entry-level opportunity suitable for candidates with little or no prior experience. What matters most is your willingness to learn and apply new knowledge in practice.
Compensation: Competitive monthly pay structure with opportunities for progression as skills develop
ghed santos
Founding Head of Engineering
San Francisco, USA
San Francisco, USA
Full time
Remote
About The Project:The project is a venture-backed stealth mode project having raised $2 million and building a Social Intelligence Engine designed to power smarter, faster crypto trading. We're combining advanced data infrastructure and real-time intelligence to unlock new trading possibilities. About the Role:We're looking for a tech-savvy, investor-facing leader with an engineering background to represent us on the frontlines. This is not a research role it's about amplifying our voice, building relationships, and being the bridge between our technology and the world. Key Responsibilities:1）Represent us externally at hackathons, pitch events, conferences, and investor meetings.2）Be our lead evangelist clearly explaining our tech vision to both technical and non-technical audiences.3）Drive fundraising efforts with compelling presentations, clear strategy narratives, and investor Q&A.4）Partner closely with engineering/product to demo the platform, shape the roadmap, and turn market feedback into action. Requirements:1）Strong engineering background (AI, blockchain, data infrastructure, or similar).2）Proven experience in investor-facing roles, including fundraising and pitching.3）Excellent presentation and communication skills, with a track record of representing projects publicly.4）Experience participating in or leading hackathons, demos, and tech events.5）Understanding of consumer behavior data in gaming and apps is a plus.6）Familiarity with Web3, crypto, and developer communities. Compensation:Competitive salary + equity + team token + and performance-based incentives.
Payment in Crypto
Seedify
DevOps Engineer
Malaysia
Malaysia
Full time
Remote
Seedworld Studios is seeking a skilled AWS DevOps professional with expertise in designing and implementing secure, scalable, and highly available cloud solutions. The ideal candidate should possess hands-on experience working with AWS services, Infrastructure-as-Code tools like Terraform or Terragrunt, and CI/CD systems. Proficiency in automating tasks, ensuring cloud security, and optimizing infrastructure for uninterrupted operation is key. Knowledge in blockchain or cryptocurrency projects is beneficial, along with strong coding and scripting abilities. Essential qualities include attention to detail, analytical thinking, and a profound understanding of cloud patterns.
Responsibilities:
Collaborate with product and development teams to establish zero downtime infrastructure. Create secure cloud solutions with elasticity, scalability, and high availability. Safeguard applications from potential security breaches. Enable auto-scaling to accommodate user surges and launch requirements. Handle SSL, Cloudflare accounts, and domain configurations. Automate tasks to enhance efficiency. Deploy end-to-end AWS DevOps processes and frameworks. Leverage Configuration Management tools like Terraform and Terragrunt for automation. Engage an analytical approach with meticulous attention to detail. Comprehend essential AWS Security features.
Requirements:
Experience in utilizing AWS DevOps services. Proficient in AWS core services (Compute, Networking, Storage, Database, Security). Familiarity with Blockchain and crypto projects is advantageous. Hands-on experience with various AWS features such as VPCs, Security Groups, EC2 instances, S3 storage, and more. Adept at implementing Infrastructure as Code with Terraform or Terragrunt. Knowledge of CI/CD systems like Git and TeamCity. Strong coding and scripting abilities in AWS Lambda, Bash, Python, Ruby, PowerShell. Thorough understanding of cloud patterns. Experience with Linux/Windows systems. Expertise in monitoring, debugging, and troubleshooting AWS environments using CloudWatch, ELK, and more. Proficiency in container technology, ECS, EKS for orchestration and deployments. Understanding of AWS Well-Architected Framework. Experience with Linux / Windows OS. Well-versed in Jira, Gitlab, and development processes.
Qualifications:
3 to 5 years of experience in DevOps management, particularly with AWS. Bachelor's degree in information security, computer science, or related field.
Location:
Fully remote position.
Benefits:
21 days of holidays/year + local bank holidays. Sick days provided. Budget allocated for training/courses. Provision for acquiring work equipment such as laptops. Monthly salary payment in stable coins (USDC).
Responsibilities:
Collaborate with product and development teams to establish zero downtime infrastructure. Create secure cloud solutions with elasticity, scalability, and high availability. Safeguard applications from potential security breaches. Enable auto-scaling to accommodate user surges and launch requirements. Handle SSL, Cloudflare accounts, and domain configurations. Automate tasks to enhance efficiency. Deploy end-to-end AWS DevOps processes and frameworks. Leverage Configuration Management tools like Terraform and Terragrunt for automation. Engage an analytical approach with meticulous attention to detail. Comprehend essential AWS Security features.
Requirements:
Experience in utilizing AWS DevOps services. Proficient in AWS core services (Compute, Networking, Storage, Database, Security). Familiarity with Blockchain and crypto projects is advantageous. Hands-on experience with various AWS features such as VPCs, Security Groups, EC2 instances, S3 storage, and more. Adept at implementing Infrastructure as Code with Terraform or Terragrunt. Knowledge of CI/CD systems like Git and TeamCity. Strong coding and scripting abilities in AWS Lambda, Bash, Python, Ruby, PowerShell. Thorough understanding of cloud patterns. Experience with Linux/Windows systems. Expertise in monitoring, debugging, and troubleshooting AWS environments using CloudWatch, ELK, and more. Proficiency in container technology, ECS, EKS for orchestration and deployments. Understanding of AWS Well-Architected Framework. Experience with Linux / Windows OS. Well-versed in Jira, Gitlab, and development processes.
Qualifications:
3 to 5 years of experience in DevOps management, particularly with AWS. Bachelor's degree in information security, computer science, or related field.
Location:
Fully remote position.
Benefits:
21 days of holidays/year + local bank holidays. Sick days provided. Budget allocated for training/courses. Provision for acquiring work equipment such as laptops. Monthly salary payment in stable coins (USDC).
Ethena
Staff/Senior Trading Technology Engineer
Parque Industrial Global Park Querétaro, Mexico
Parque Industrial Global Park Querétaro, Mexico
Full time
Remote
Who We Are:
Ethena Labs is a forefront DeFi organization focused on developing products for modern finance. Our synthetic dollar protocol, Ethena, built on Ethereum, offers a crypto-native solution for money, USDe, and a globally accessible dollar savings asset, sUSDe.
Our primary objective is to deliver globally accessible crypto-native financial solutions that bridge the gap between TradFi and the digital asset economy, based on transparency, efficiency, and enabling individuals and institutions to have greater control over their assets.
What We are Doing:
Ethena Labs is actively creating and implementing a range of groundbreaking products to tackle challenges and uncover opportunities in the digital finance landscape.
Our flagship product, USDe, is a synthetic dollar backed by digital assets with a unique delta-neutral hedging strategy to maintain its peg securely and efficiently.
Additionally, we offer sUSDe, which provides crypto-native rewards through derivatives market funding rates, presenting an attractive alternative to traditional financial system-tethered products.
Moreover, we are developing solutions to facilitate institutional adoption of digital assets. Our collaborations with Securitize and Blackrocks BUIDL fund have led to USDtb, an asset-backed stablecoin for institutional clients. Furthermore, iUSDe is tailored for traditional financial institutions, incorporating compliance features for their easy access to crypto-native rewards.
One of our key initiatives is Converge, a joint blockchain project with Securitize, aiming to create a hybrid blockchain that merges DeFi with CeFi and TradFi needs. Converge is intended to serve as a primary issuance layer for tokenized assets, seamlessly integrating with existing DeFi protocols to enable institutions to participate in the decentralized economy.
Through these endeavors, Ethena Labs is not just developing new financial products but also laying down the foundational infrastructure for a more open, efficient, and interconnected global financial system.
Join us!!
This role must reside outside of the USA
The Role
Ethena is renowned as a rapidly growing and innovative financial product utilizing digital asset technology. The Trading Technology team, consisting of 2-3 members, is responsible for the entire trading technology stack, encompassing the strategy, development, and maintenance of Ethena's trading platform that underpins its core products: USDe & sUSDe.
Reporting to the Team Lead, this role entails focusing on top-notch engineering, resilient system design, development velocity, and delivery of best execution capabilities.
What You’ll Do
Contribute to Building an Excellent Trading System: Responsible for designing and implementing a robust trading platform to ensure efficient execution of large trades effectively.
Develop Market Data and Execution Capabilities: Construct high-performance market data pipelines and ensure seamless integration with various trading venues utilizing different protocols.
Drive New Product and Feature Development: Collaborate with quant and trading teams to create and implement new trading strategies and execution logic.
Maintain Software Excellence: Implement modern software development best practices such as TDD, BDD, test automation, CI/CD pipelines, and adhere to SOLID principles.
Optimize for Performance and Resilience: Design fault-tolerant architectures with failover mechanisms to ensure high availability and reliability.
What We’re Looking For
Extensive Experience in Trading Systems Development: Proven track record in building and supporting trading infrastructure from scratch, including market data feed handlers, algo engines, backtesting frameworks, and execution platforms.
Solid Software Engineering Fundamentals: Expertise in modern development practices and resilient system design.
Deep Understanding of Financial Markets: Strong knowledge of trading mechanisms, security protocols, and infrastructure management across various venues.
Experience with Crypto Trading Venues and Derivatives: Hands-on experience working with centralized crypto exchanges (CEXs) and trading instruments like perpetual swaps and deliverable futures.
Multi-Venue Trading Experience: Understanding of order routing, trade reconciliation, and execution quality optimization across multiple trading venues.
High-Performance System Design: Expertise in optimizing for system performance, ensuring low-latency execution, high throughput, and quality execution.
Excellent Problem-Solving Skills: Strong problem-solving abilities and strategic decision-making skills.
Passion for Testing and Automation: Advocate for TDD, BDD, and test automation with practical experience in various testing methodologies.
Salary Range: $150,000 - $230,000 a year
Why Ethena Labs?
Join a forward-thinking, crypto-native organization with a mission to revolutionize decentralized finance. Collaborate with a passionate and creative team in a flexible, remote-friendly work environment with growth opportunities.
If you align with our mission of separating the dollar from the state, we welcome your application!
We anticipate receiving your application and will follow up after reviewing it.
Ethena Labs is a forefront DeFi organization focused on developing products for modern finance. Our synthetic dollar protocol, Ethena, built on Ethereum, offers a crypto-native solution for money, USDe, and a globally accessible dollar savings asset, sUSDe.
Our primary objective is to deliver globally accessible crypto-native financial solutions that bridge the gap between TradFi and the digital asset economy, based on transparency, efficiency, and enabling individuals and institutions to have greater control over their assets.
What We are Doing:
Ethena Labs is actively creating and implementing a range of groundbreaking products to tackle challenges and uncover opportunities in the digital finance landscape.
Our flagship product, USDe, is a synthetic dollar backed by digital assets with a unique delta-neutral hedging strategy to maintain its peg securely and efficiently.
Additionally, we offer sUSDe, which provides crypto-native rewards through derivatives market funding rates, presenting an attractive alternative to traditional financial system-tethered products.
Moreover, we are developing solutions to facilitate institutional adoption of digital assets. Our collaborations with Securitize and Blackrocks BUIDL fund have led to USDtb, an asset-backed stablecoin for institutional clients. Furthermore, iUSDe is tailored for traditional financial institutions, incorporating compliance features for their easy access to crypto-native rewards.
One of our key initiatives is Converge, a joint blockchain project with Securitize, aiming to create a hybrid blockchain that merges DeFi with CeFi and TradFi needs. Converge is intended to serve as a primary issuance layer for tokenized assets, seamlessly integrating with existing DeFi protocols to enable institutions to participate in the decentralized economy.
Through these endeavors, Ethena Labs is not just developing new financial products but also laying down the foundational infrastructure for a more open, efficient, and interconnected global financial system.
Join us!!
This role must reside outside of the USA
The Role
Ethena is renowned as a rapidly growing and innovative financial product utilizing digital asset technology. The Trading Technology team, consisting of 2-3 members, is responsible for the entire trading technology stack, encompassing the strategy, development, and maintenance of Ethena's trading platform that underpins its core products: USDe & sUSDe.
Reporting to the Team Lead, this role entails focusing on top-notch engineering, resilient system design, development velocity, and delivery of best execution capabilities.
What You’ll Do
Contribute to Building an Excellent Trading System: Responsible for designing and implementing a robust trading platform to ensure efficient execution of large trades effectively.
Develop Market Data and Execution Capabilities: Construct high-performance market data pipelines and ensure seamless integration with various trading venues utilizing different protocols.
Drive New Product and Feature Development: Collaborate with quant and trading teams to create and implement new trading strategies and execution logic.
Maintain Software Excellence: Implement modern software development best practices such as TDD, BDD, test automation, CI/CD pipelines, and adhere to SOLID principles.
Optimize for Performance and Resilience: Design fault-tolerant architectures with failover mechanisms to ensure high availability and reliability.
What We’re Looking For
Extensive Experience in Trading Systems Development: Proven track record in building and supporting trading infrastructure from scratch, including market data feed handlers, algo engines, backtesting frameworks, and execution platforms.
Solid Software Engineering Fundamentals: Expertise in modern development practices and resilient system design.
Deep Understanding of Financial Markets: Strong knowledge of trading mechanisms, security protocols, and infrastructure management across various venues.
Experience with Crypto Trading Venues and Derivatives: Hands-on experience working with centralized crypto exchanges (CEXs) and trading instruments like perpetual swaps and deliverable futures.
Multi-Venue Trading Experience: Understanding of order routing, trade reconciliation, and execution quality optimization across multiple trading venues.
High-Performance System Design: Expertise in optimizing for system performance, ensuring low-latency execution, high throughput, and quality execution.
Excellent Problem-Solving Skills: Strong problem-solving abilities and strategic decision-making skills.
Passion for Testing and Automation: Advocate for TDD, BDD, and test automation with practical experience in various testing methodologies.
Salary Range: $150,000 - $230,000 a year
Why Ethena Labs?
Join a forward-thinking, crypto-native organization with a mission to revolutionize decentralized finance. Collaborate with a passionate and creative team in a flexible, remote-friendly work environment with growth opportunities.
If you align with our mission of separating the dollar from the state, we welcome your application!
We anticipate receiving your application and will follow up after reviewing it.
Genesis Global Trading
Application Support Team Lead
São Paulo, Brazil
São Paulo, Brazil
Full time
Remote
+6
Company Overview
Genesis is a pioneering organization that revolutionizes application development within financial markets through its innovative low-code platform. Our mission is to empower developers and enterprises to create secure and efficient applications at an unparalleled speed and scale.
We value a diverse and inclusive company culture at Genesis, recognizing that our success stems from a workforce rich in unique perspectives, diverse backgrounds, and varied experiences. With the dynamic energy of a startup and the expertise of a scale-up enterprise, we continuously innovate to enhance the work experience for everyone.
Role Overview
We are seeking an individual to fill the role of Application Support Analyst (Supervisor/Team Lead) as part of our mission to establish a world-class global support division for our clients and assist in managing their LCAP infrastructure and platforms. The ideal candidate will possess strong technical acumen, a problem-solving mindset, and excellent communication skills, collaborating with both customer IT teams and internal development and product teams. Our support analysts must grasp the broader business systems and processes at customer sites to deliver top-tier support services.
Responsibilities
Lead and manage a team during assigned shifts, addressing and resolving incidents and critical issues.
Coordinate with other team leads to ensure effective ticket management, shift transitions, and escalations.
Provide front-line support for Low-Code Application Platform applications and infrastructure.
Act as a liaison between second and third-line support teams, development units, and IT infrastructure departments.
Engage with a diverse client base to deliver status updates, successful solutions, and maintain detailed documentation.
Record issues, manage incidents, and apply problem management processes adhering to ITIL guidelines.
Monitor all client-hosted platforms and manage audit requests effectively utilizing tools like Prometheus, Data Dog, and Splunk.
Implement changes following a stringent change management process, including testing in UAT and production environments.
Oversee, perform quality assurance, and approve all go-live and production changes and upgrades.
Contribute to organizational and departmental process improvements.
Qualifications
7-14 years of experience in supporting capital markets solutions.
Experience in leading and collaborating within a follow-the-sun support model.
Strong problem-solving and analytical skills.
Proficiency in incident management, escalation procedures, and change management.
Effective communication and interpersonal skills, with the ability to translate technical concepts to non-technical stakeholders.
Proactive approach to problem resolution and willingness to assume additional responsibilities.
Proficient in scripting, programming, Linux environments (e.g., Amazon Linux 2023, Redhat, CentOS), and cloud computing (preferably AWS).
Understanding of networking, client/server technology, FIX connectivity, and Agile Software Development practices.
Familiarity with asset types such as equities, fixed income, FX, listed futures, options, and OTC derivatives.
Ability to engage constructively in technical discussions and collaborate effectively with technical stakeholders.
Demonstrated commitment to process excellence and achieving results through effective organizational practices.
Capable of both independent work and teamwork, maintaining composure in all situations and taking initiative when needed.
Application Information
Position: Application Support Analyst (Supervisor/Team Lead)
Shift Supervision Time: 13:00 - 22:00
Weekend and evening pager coverage required on a rotation basis.
Genesis is a pioneering organization that revolutionizes application development within financial markets through its innovative low-code platform. Our mission is to empower developers and enterprises to create secure and efficient applications at an unparalleled speed and scale.
We value a diverse and inclusive company culture at Genesis, recognizing that our success stems from a workforce rich in unique perspectives, diverse backgrounds, and varied experiences. With the dynamic energy of a startup and the expertise of a scale-up enterprise, we continuously innovate to enhance the work experience for everyone.
Role Overview
We are seeking an individual to fill the role of Application Support Analyst (Supervisor/Team Lead) as part of our mission to establish a world-class global support division for our clients and assist in managing their LCAP infrastructure and platforms. The ideal candidate will possess strong technical acumen, a problem-solving mindset, and excellent communication skills, collaborating with both customer IT teams and internal development and product teams. Our support analysts must grasp the broader business systems and processes at customer sites to deliver top-tier support services.
Responsibilities
Lead and manage a team during assigned shifts, addressing and resolving incidents and critical issues.
Coordinate with other team leads to ensure effective ticket management, shift transitions, and escalations.
Provide front-line support for Low-Code Application Platform applications and infrastructure.
Act as a liaison between second and third-line support teams, development units, and IT infrastructure departments.
Engage with a diverse client base to deliver status updates, successful solutions, and maintain detailed documentation.
Record issues, manage incidents, and apply problem management processes adhering to ITIL guidelines.
Monitor all client-hosted platforms and manage audit requests effectively utilizing tools like Prometheus, Data Dog, and Splunk.
Implement changes following a stringent change management process, including testing in UAT and production environments.
Oversee, perform quality assurance, and approve all go-live and production changes and upgrades.
Contribute to organizational and departmental process improvements.
Qualifications
7-14 years of experience in supporting capital markets solutions.
Experience in leading and collaborating within a follow-the-sun support model.
Strong problem-solving and analytical skills.
Proficiency in incident management, escalation procedures, and change management.
Effective communication and interpersonal skills, with the ability to translate technical concepts to non-technical stakeholders.
Proactive approach to problem resolution and willingness to assume additional responsibilities.
Proficient in scripting, programming, Linux environments (e.g., Amazon Linux 2023, Redhat, CentOS), and cloud computing (preferably AWS).
Understanding of networking, client/server technology, FIX connectivity, and Agile Software Development practices.
Familiarity with asset types such as equities, fixed income, FX, listed futures, options, and OTC derivatives.
Ability to engage constructively in technical discussions and collaborate effectively with technical stakeholders.
Demonstrated commitment to process excellence and achieving results through effective organizational practices.
Capable of both independent work and teamwork, maintaining composure in all situations and taking initiative when needed.
Application Information
Position: Application Support Analyst (Supervisor/Team Lead)
Shift Supervision Time: 13:00 - 22:00
Weekend and evening pager coverage required on a rotation basis.