Business & AI Process Automation Analyst
** About the Role**
We are seeking a talented individual as a Business & AI Process Automation Analyst to support our Corporate Development team in utilizing business data and operational processes to enhance decision-making, streamline execution, and drive measurable enhancements.
This role combines business and technology expertise and is ideal for candidates with a background in Computer Science, Information Systems, or related fields, who thrive on collaborating closely with business users. The successful candidate will collaborate with various departments including Corporate Development, Product, Operations, Finance, Engineering, Legal, Compliance, and other stakeholders.
Responsibilities
Cross-functional and External Stakeholder Delivery
- Manage operational requirements, timelines, and issue resolution among different internal teams such as Corporate Development, Product, Operations, Finance, Engineering, Legal, and Compliance.
- Oversee end-to-end operational workflows for new digital asset integrations and product offerings, from assessment to launch and ongoing maintenance.
- Coordinate platform updates for critical asset events like token migrations, contract swaps, upgrades, rebrands, and asset deprecation.
- Serve as the main operational point of contact for external project teams and important stakeholders.
- Facilitate joint promotional campaigns, user engagement activities, and growth initiatives with external partners.
AI-Enabled Process Automation
- Identify opportunities for applying AI, LLMs, Python, SQL, APIs, low-code tools, and workflow platforms to streamline repetitive analytical and operational tasks.
- Design and implement multi-step workflows with data transformations, prompts, validation rules, operational procedures, and assigned business accountability.
- Test and monitor workflows for accuracy, edge cases, failures, approval gates, and escalation procedures.
Business Analysis and Decision Support
- Translate complex business inquiries into structured analyses, actionable recommendations, measurable metrics, and data requirements.
- Analyze business performance, operational trends, product opportunities, bottlenecks, and process efficacy.
- Develop dashboards, reports, and presentations to communicate findings and impact clearly.
Data Quality and Control
- Investigate discrepancies across various reports, data sources, systems, and metric definitions to establish consistent business logic.
- Document data sources, transformations, ownership, control requirements, and analytical assumptions.
- Identify and escalate data quality, access control, privacy, security risks, and ensure AI-assisted outputs are validated before use.
Requirements
- Minimum 3 years of professional experience in business intelligence, process automation, business analytics, or a related field.
- A degree in Business Administration, Computer Science, Data Analytics, or a related discipline.
- Proficiency in AI tools, workflow automation, low-code platforms, or agentic workflows for process improvement.
- Strong business acumen and the ability to link analysis to priorities and measurable outcomes.
- Excellent written and verbal communication skills to collaborate effectively across technical and business teams.
- Structured, detail-oriented problem-solving approach with the ability to prioritize in ambiguous situations.
- Must be based in Hong Kong and comfortable working with multiple functions and time zones.
Nice to Have
- Experience with tools like Power BI, Tableau, Looker, Excel for building dashboards, reports, data pipelines, or analytical tools.
- Proficiency in Python and SQL for data preparation, analysis, automation, or workflow development.
- Experience in building or implementing AI agents, multi-step workflows with exception handling and human involvement.
- Exposure to APIs, Git, n8n, Databricks, cloud data tools, or workflow orchestration platforms.
- Background in financial services, fintech, digital assets, payments, trading, capital markets, or similar fast-paced technology environments.
We may utilize artificial intelligence tools for application assessments, but final hiring decisions are upheld by humans leveraging insights from the tools alongside other pertinent information. For further details on data processing, please contact us.

