GSOC Agent - Part Time

Job Overview

This part-time role requires working Friday to Sunday from 10:00 p.m. to 6:00 a.m. The Global Security Operations Center (GSOC) Agent plays a crucial role in supporting CleanSpark’s enterprise security operations by monitoring in real-time, detecting incidents, and coordinating responses across corporate and operational settings. Positioned at a 24/7 control center, this position involves maintaining awareness of situations, monitoring security technologies, coordinating responses, and ensuring prompt escalation of security events to safeguard CleanSpark’s personnel, assets, and activities.

To excel in this position, individuals must exhibit good judgment, meticulous attention to detail, effective communication skills, and the ability to stay updated on evolving security technologies and operational tools. This role operates on scheduled shifts within a 24/7 environment and involves participation in pre-shift and post-shift briefings to ensure operational consistency.

Key Responsibilities

• Monitor various enterprise security systems such as CCTV, access control, alarm monitoring, drone platforms, Blue Force Tracking, OSINT resources, and related security technologies.
• Detect, evaluate, prioritize, and escalate security incidents following established procedures and escalation guidelines.
• Uphold enterprise-wide situational awareness by observing operational conditions, system alerts, and potential threats.
• Act as the central communication hub during security incidents by liaising with on-site personnel, internal stakeholders, and emergency responders.
• Dispatch and monitor security resources while documenting incidents and response actions within incident management systems.
• Review videos, compile detailed documentation, and assist in security investigations when required.
• Conduct regular system assessments and execute responsibilities in compliance with set Standard Operating Procedures (SOPs) and operational playbooks.
• Engage in requisite training, maintain proficiency with GSOC technologies and security platforms, and contribute to continuous enhancement efforts.
• Attend scheduled pre-shift and post-shift briefings to facilitate effective communication, operational preparedness, and smooth shift handovers.

This position demands professionalism, respect, effective communication, and collaborative teamwork within an inclusive environment.

Required Qualifications

• High school diploma or equivalent; an associate’s or bachelor’s degree in related fields like Criminal Justice, Emergency Management, Homeland Security, is preferred.
• 1–3 years of experience in GSOC, SOC, dispatch, emergency communications, monitoring centers, military, law enforcement, or similar operational settings.
• Proficiency in utilizing security technologies like CCTV, access control, alarm monitoring, or similar systems.
• Capability to learn and proficiently operate multiple security platforms, monitoring systems, and operational technologies.
• Strong analytical, organizational, and communication competencies.
• Ability to maintain composure, apply sound judgment, and handle multiple priorities in a fast-paced environment.
• Flexibility to work designated shifts, which may include nights, weekends, holidays, and overtime as necessary.

The compensation for this role is $26 - $28 per hour. The responsibilities may involve tasks that necessitate using a company vehicle or traveling between job sites. Candidates must meet the insurability criteria under CleanSpark's vehicle insurance policy.

CleanSpark upholds Equal Opportunity Employment principles. It offers equal employment opportunities, prohibits discrimination or harassment based on various characteristics, and aligns its policies with federal, state, and local laws governing employment terms and conditions.

The hiring process at CleanSpark may involve the use of Artificial Intelligence (AI) tools for tasks like application review, resume analysis, and response assessment. These AI tools support the recruitment process but do not supplant human judgment. Final hiring decisions are made by humans. For more information on the data processing procedures, applicants may reach out to CleanSpark for clarification.