CRM Director
Hong Kong
Full time
Hybrid
Compensation is not specified
Role
CTO
Description
We are in search of a motivated and seasoned CRM Director to take the lead in developing and implementing GTM strategies to maximize user engagement and loyalty. The ideal candidate should possess a solid CRM background with a focus on localization and personalization strategies. Key competencies include customer journey mapping, managing the customer lifecycle, and utilizing data-driven machine learning techniques for segmentation.
This position demands a profound comprehension of customer requirements, touchpoint analysis, and strong business acumen. We are seeking an individual who can effectively convert insights into actionable strategies to enrich the overall customer experience.
Responsibilities:
Strategy and Leadership:
- Leadership: Guide and coach a talented team of CRMs, cultivating a culture of collaboration, responsibility, and excellence.
- Vision Development: Formulate and execute thorough automated lifecycle CRM strategies to effectively steer customers throughout their pre or post-purchase journey, at scale.
- Data-Driven Frameworks: Create customer journey frameworks and maps to shape lifecycle strategies and ensure alignment across departments.
- Cross-Department Collaboration: Collaborate with various teams such as product, marketing, legal, compliance, data engineering, content, and customer service, along with vendors, to provide seamless customer experiences and efficient handovers.
- Inclusive Environment: Foster a motivating workplace that inspires continuous learning, innovation, and transparent communication.
CRM Automation and Tech Management Strategy:
- Creative Development: Lead the creation of innovative strategies and initiatives for boosting customer engagement and retention.
- User Growth Strategies: Develop and implement strategies to enhance user growth, optimizing the conversion and retention funnel to advance user loyalty and conversions quantitatively and qualitatively.
- Personalized Campaigns: Manage personalized email and push notification campaigns, optimizing each touchpoint for enhanced engagement and conversion rates.
- Segmentation Strategies: Lead the formulation of advanced segmentation strategies to deliver personalized and targeted CRM communications through various channels.
- Lifecycle Optimization: Supervise the enhancement of multi-channel CRM campaigns to steer business success and align with organizational objectives.
Data Analysis, Reporting, and Insights:
- Performance Monitoring: Evaluate and report on campaign performance and customer engagement, using data insights to enhance strategies and ROI.
- Insights Collaboration: Collaborate with vendors and Analytics teams to derive insights, create strategic roadmaps, and drive ongoing enhancements in lifecycle CRM endeavors.
Requirements:
- Bachelor’s degree in Marketing, Business Administration, Computer Science, or a related field.
- Minimum of 8 years’ experience in CRM, digital marketing, or CRM software administration, with at least 3 years of team leadership involvement and a successful history of implementing revenue and retention growth strategies.
- Proficient leadership and hands-on management skills, with experience in creating and nurturing high-performing teams in a dynamic, fast-paced environment.
- Proficiency in the most recent CRM technologies and trends; experience with AI technology will be advantageous.
- Strong analytical skills, with experience in CRM software, Business Intelligence tools, and Customer Data Platforms (CDP). Technical expertise in SQL, ETL process, Python, Machine Learning, data modeling, HTML, and CSS will be beneficial.
- Excellent communication and presentation abilities, capable of effectively communicating complex ideas and strategies to senior leadership and cross-functional teams.
- Strategic thinker with the capability to develop and execute innovative, data-driven CRM strategies that align with business priorities and objectives.
- Keen interest in cryptocurrency, Web 3.0 projects, and emerging technologies.
Skills Required
Сrypto.com
Website
Сrypto.comCompany size
Not specified
Location
United States
Description
Not specified
David Rich
Member Service Representative
Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
Kara Linq
Prop Trader (Crypto Market)
Singapore +3
Singapore +3
Part time
Remote
The Role
As a Proprietary Trader at Flappy DAO, you’ll leverage your deep understanding of crypto markets, meme ecosystems, and DeFi protocols to generate alpha and execute high-frequency, high-reward strategies. This role is designed for fearless traders who thrive in fast-paced environments and possess an uncanny ability to spot trends before they go viral.
Key Responsibilities
Develop and deploy proprietary trading strategies across decentralized exchanges (DEXs), meme coins, and emerging Web3 assets.
Execute high-frequency trades with precision, capitalizing on market inefficiencies and volatility.
Analyze on-chain data, social sentiment, and macroeconomic trends to identify alpha opportunities.
Manage risk dynamically while optimizing portfolio performance in rapidly shifting markets.
Collaborate with Flappy DAO’s network of elite traders to share insights and refine collective strategies.
Stay ahead of the curve by exploring new protocols, airdrops, and meta shifts in the crypto landscape.
Who We’re Looking For
✅ Proven experience in crypto trading, with a track record of profitability in meme coins, altcoins, or derivatives.
✅ Deep expertise in Web3 ecosystems (DeFi, NFTs, DAOs) and familiarity with tools like DexScreener, DeFiLlama, and Telegram alpha groups.
✅ Meme coin savant: Ability to decode viral trends, community narratives, and hype cycles.
✅ Risk management mastery: Discipline to balance aggressive plays with capital preservation.
✅ Technical edge: Proficiency in trading bots, on-chain analytics, and smart contract interactions.
✅ Entrepreneurial mindset: Self-driven, adaptable, and hungry to innovate in a decentralized world.
Why Join Flappy DAO?
Access to exclusive alpha: Tap into insider insights, early-stage projects, and proprietary tools.
Elite network: Collaborate with top-tier traders and crypto OGs shaping the future of finance.
Cutting-edge resources: Leverage advanced analytics, AI-driven signals, and decentralized infrastructure.
Competitive compensation: Earn performance-based rewards with uncapped upside.
Shape Web3: Be at the forefront of DeFi innovation and meme-driven market movements.
As a Proprietary Trader at Flappy DAO, you’ll leverage your deep understanding of crypto markets, meme ecosystems, and DeFi protocols to generate alpha and execute high-frequency, high-reward strategies. This role is designed for fearless traders who thrive in fast-paced environments and possess an uncanny ability to spot trends before they go viral.
Key Responsibilities
Develop and deploy proprietary trading strategies across decentralized exchanges (DEXs), meme coins, and emerging Web3 assets.
Execute high-frequency trades with precision, capitalizing on market inefficiencies and volatility.
Analyze on-chain data, social sentiment, and macroeconomic trends to identify alpha opportunities.
Manage risk dynamically while optimizing portfolio performance in rapidly shifting markets.
Collaborate with Flappy DAO’s network of elite traders to share insights and refine collective strategies.
Stay ahead of the curve by exploring new protocols, airdrops, and meta shifts in the crypto landscape.
Who We’re Looking For
✅ Proven experience in crypto trading, with a track record of profitability in meme coins, altcoins, or derivatives.
✅ Deep expertise in Web3 ecosystems (DeFi, NFTs, DAOs) and familiarity with tools like DexScreener, DeFiLlama, and Telegram alpha groups.
✅ Meme coin savant: Ability to decode viral trends, community narratives, and hype cycles.
✅ Risk management mastery: Discipline to balance aggressive plays with capital preservation.
✅ Technical edge: Proficiency in trading bots, on-chain analytics, and smart contract interactions.
✅ Entrepreneurial mindset: Self-driven, adaptable, and hungry to innovate in a decentralized world.
Why Join Flappy DAO?
Access to exclusive alpha: Tap into insider insights, early-stage projects, and proprietary tools.
Elite network: Collaborate with top-tier traders and crypto OGs shaping the future of finance.
Cutting-edge resources: Leverage advanced analytics, AI-driven signals, and decentralized infrastructure.
Competitive compensation: Earn performance-based rewards with uncapped upside.
Shape Web3: Be at the forefront of DeFi innovation and meme-driven market movements.
Payment in Crypto
Gary L
Social Media Manager (Russian-Speaking, Remote) – Luxury Dating Platform
Russia
Russia
Part time
Remote
We’re looking for a creative and reliable Russian-speaking social media manager to join our team— an exclusive luxury dating platform launching in Dubai in June 2025.
Your role will include:
Managing and growing our Instagram presence
Messaging Russian & non-Russian's (based in UAE) to invite them to the platform
Helping with content ideas, captions, reels, and engagement
Maintaining an elegant, high-end tone in all communication
🎯 Ideal for someone with:
Fluent Russian & English
Background in SMM or influencer outreach
Interest in lifestyle, luxury, and dating content
Organized, fun, and self-motivated
💰 Competitive pay + performance bonuses
📍 Remote / Flexible hours💰 Potentially live in Dubai
Apply now to help us build an exclusive dating platform. Let’s make dating glamorous again. 💎
Your role will include:
Managing and growing our Instagram presence
Messaging Russian & non-Russian's (based in UAE) to invite them to the platform
Helping with content ideas, captions, reels, and engagement
Maintaining an elegant, high-end tone in all communication
🎯 Ideal for someone with:
Fluent Russian & English
Background in SMM or influencer outreach
Interest in lifestyle, luxury, and dating content
Organized, fun, and self-motivated
💰 Competitive pay + performance bonuses
📍 Remote / Flexible hours💰 Potentially live in Dubai
Apply now to help us build an exclusive dating platform. Let’s make dating glamorous again. 💎
Avalanche
Ecosystem Growth Lead, DefAI
Full time
Remote
WHAT YOU WILL DO
Identify opportunities to collaborate with new and emerging projects that are at the intersection of DeFi and AI
Manage existing project relationships and help teams integrate AI into their offerings and roadmaps
Regularly monitor market for new trends in the AI and DeFi space
Formulate strategies for integrating AI into ecosystem narrative and architecture
Establish role as an active community leader and ambassador on social media, highlight and elevate top community proposals and ideas
Monitor key liquidity and volume metrics, and collaborate both with external partners and internally with marketing to increase awareness
Assist in creating new exchange partnerships and listings for ecosystem projects
Analyze existing market data and provide updates on metrics to key stakeholders
Attend global conferences and coordinate partnership meetings, ensure that product and sales materials are always updated and focused for the applicable opportunity
WHAT YOU WILL BRING
Bachelor's Degree or higher
5+ years of experience within trading or finance preferred
Strong understanding of AI and DeFi, finger on the pulse of new trends in this nascent space
Previous experience with DeFi and/or AI projects
Experience analyzing and assessing market data
Detail-oriented mindset
Great written/verbal communication
Social media presence preferred
Product management/development experience preferred
Salary Range: $159,197 to $198,996
(**This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location.)
YOU CAN SUBMIT YOUR APPLICATION TO US BY E-MAIL - avax@jobs-offers.com
Identify opportunities to collaborate with new and emerging projects that are at the intersection of DeFi and AI
Manage existing project relationships and help teams integrate AI into their offerings and roadmaps
Regularly monitor market for new trends in the AI and DeFi space
Formulate strategies for integrating AI into ecosystem narrative and architecture
Establish role as an active community leader and ambassador on social media, highlight and elevate top community proposals and ideas
Monitor key liquidity and volume metrics, and collaborate both with external partners and internally with marketing to increase awareness
Assist in creating new exchange partnerships and listings for ecosystem projects
Analyze existing market data and provide updates on metrics to key stakeholders
Attend global conferences and coordinate partnership meetings, ensure that product and sales materials are always updated and focused for the applicable opportunity
WHAT YOU WILL BRING
Bachelor's Degree or higher
5+ years of experience within trading or finance preferred
Strong understanding of AI and DeFi, finger on the pulse of new trends in this nascent space
Previous experience with DeFi and/or AI projects
Experience analyzing and assessing market data
Detail-oriented mindset
Great written/verbal communication
Social media presence preferred
Product management/development experience preferred
Salary Range: $159,197 to $198,996
(**This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location.)
YOU CAN SUBMIT YOUR APPLICATION TO US BY E-MAIL - avax@jobs-offers.com
Payment in Crypto
Iron Key Capital
Venture Fellow (Part-Time, Remote)
Part time
Remote
About Iron Key Capital:
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.
Iron Key Capital is an investment firm specializing in liquid and venture opportunities in the crypto space. We invest in pre-seed and seed-stage Web3 startups focused on enterprise adoption of utility-driven digital assets. Additionally, we operate a blockchain innovation lab and incubate startups within the Web3 infrastructure sector. Backed by 200+ LPs globally, Iron Key deploys over $1M annually.
Role Overview:
The Venture Fellow program is an 8-week, part-time, remote opportunity designed for individuals eager to develop their skills in venture capital and angel investing. Fellows will gain hands-on experience in early-stage investing, including deal sourcing, due diligence, and pitching investment opportunities.
This program is ideal for aspiring investors, founders, or professionals exploring a career shift into venture capital. Fellows will work closely with seasoned venture capitalists and gain access to Iron Key’s investor community to learn best practices in the field.
Key Responsibilities:
Identify and evaluate early-stage investment opportunities in the Web3 ecosystem.
Conduct market research and due diligence on potential investments.
Collaborate with the Iron Key team on deal sourcing and portfolio management.
Engage with investors and team members to develop investment strategies.
Contribute to thought leadership on topics related to venture capital and Web3 innovation.
Qualifications:
Strong analytical and problem-solving skills to evaluate investment opportunities.
Excellent communication and interpersonal skills for engaging with team members and stakeholders.
Experience in Web3, AI, or related technologies is preferred.
Involvement in startups, entrepreneurial ecosystems, or Web3 communities is a plus.
Aspiring to transition into venture capital or professionalize angel investing skills.
Bonus: Previous experience as a founder or working within early-stage startups.
Program Details:
Duration: 8 weeks (part-time)
Location: Remote
Compensation: Competitive, based on experience
How to Apply:
Submit your application through this link:
https://airtable.com/appfCDlkorF5FL3VZ/pagnjuRX1A7gZjBGc/form
Additional Information:
This program is designed to take the guesswork out of breaking into venture capital or professionalizing angel investing. Successful Fellows may have opportunities to advance into Venture Partner or Core Contributor roles at Iron Key.