Customer Success Manager (London)
Status
London, UK
Full time
Hybrid
Compensation is not specified
Role
Customer Success Manager
Description
About Merkle Science
Merkle Science specializes in providing blockchain transaction monitoring and intelligence solutions for various sectors including web3 companies, financial institutions, law enforcement, and government agencies. The company's goal is to ensure the safety of cryptocurrencies and support their compliant growth.
Merkle Science has a global presence, with headquarters in New York and offices in Singapore, Bangalore, and London. The team comprises experienced professionals from reputable companies like Bank of America, Paypal, Luno, Thomson Reuters, and Amazon. The company has received significant funding from various investors.
Responsibilities
- Serve as the primary contact for clients, fostering long-term relationships.
- Advocate for client needs and identify new opportunities in collaboration with the product team.
- Build trusted relationships with key accounts, client stakeholders, and executive sponsors.
- Ensure timely and successful delivery of solutions according to customer requirements.
- Communicate project progress to internal and external stakeholders regularly.
- Monitor and analyze key account metrics and forecast performance.
- Stay updated on industry trends and maintain strong client satisfaction.
Requirements
- Advanced proficiency in English (C1 or above).
- Minimum of 4 years of account management experience.
- Prior experience in crypto/blockchain is advantageous but not mandatory.
- Background in compliance or finance is preferred.
- Demonstrated sales track record.
- Strong relationship-building and people management skills.
- Ability to solve problems creatively, self-motivated, and results-oriented.
- Resilient personality, proactive, and thrives under pressure.
- Adaptable to changing requirements and adept at handling unforeseen issues.
Compensation and Benefits
Apart from offering excellent health insurance, Merkle Science provides flexible time off, learning & development programs, and encourages work/life balance. The company prioritizes mental health discussions and hosts team-building activities. Competitive compensation and equity opportunities are provided to recognize talent and support career growth within the rapidly expanding business.
Skills Required
Merklescience
Website
www.merklescience.comCompany size
Not specified
Location
United States
Description
Not specified
Status
Sirex
Junior AI Engineer
Full time
Remote
Role:
Join one of our fast-growing portfolio startups and help build simple AI features. You’ll work with large language models, create basic automations and chat tools, test ideas, fix small bugs, and integrate AI into everyday products.
Skills & Requirements:
0–2 years of experience (fresh graduates or self-taught welcome)
Basic Python knowledge
Interest in AI, LLMs or chatbots (personal projects are a big plus)
Quick learner who enjoys trying new things
Good English for team communication
Salary: $95,000 – $135,000 USD base + equity in the startup + full benefits
Description:
Sirex.vc not only invests — we actively help our portfolio companies hire great people. This Junior AI Engineer role is inside one of our AI-native startups. You’ll get real hands-on experience, learn from the best, and build things users actually use — all with full support from the Sirex team.
High risk. Zero apologies.
Join one of our fast-growing portfolio startups and help build simple AI features. You’ll work with large language models, create basic automations and chat tools, test ideas, fix small bugs, and integrate AI into everyday products.
Skills & Requirements:
0–2 years of experience (fresh graduates or self-taught welcome)
Basic Python knowledge
Interest in AI, LLMs or chatbots (personal projects are a big plus)
Quick learner who enjoys trying new things
Good English for team communication
Salary: $95,000 – $135,000 USD base + equity in the startup + full benefits
Description:
Sirex.vc not only invests — we actively help our portfolio companies hire great people. This Junior AI Engineer role is inside one of our AI-native startups. You’ll get real hands-on experience, learn from the best, and build things users actually use — all with full support from the Sirex team.
High risk. Zero apologies.
Payment in Crypto
Sirex
AI Agent Engineer
Full time
Remote
Role:
Join one of our high-conviction AI-native portfolio companies and build autonomous AI agents from the ground up. You’ll design agent architectures, implement tool-calling & memory systems, connect them to browsers/shell/APIs, run long-horizon tasks, and ship features that make the product feel alive and truly useful.
Skills & Requirements:
2–5 years building LLM-powered agents (LangGraph, CrewAI, ReAct, custom frameworks)
Strong Python skills + experience with tool calling, RAG, vector stores and evaluation
Bonus: familiarity with browser automation, self-hosted models or decentralized compute
Fast executor who loves shipping in ambiguity
Passion for agents that actually do real work (not just chat)
Salary: $160,000 – $230,000 USD base + meaningful equity (in the portfolio company) + full benefits + carry from Sirex network
Description:
Sirex.vc doesn’t only write checks — we actively help our portfolio companies recruit the best people on the planet. This AI Agent Engineer role is inside one of our fastest-moving startups building the next generation of autonomous agents. You’ll get direct support, intros, and operational help from the Sirex team while working on frontier technology that can change how the world uses AI.
High risk. Zero apologies.
Join one of our high-conviction AI-native portfolio companies and build autonomous AI agents from the ground up. You’ll design agent architectures, implement tool-calling & memory systems, connect them to browsers/shell/APIs, run long-horizon tasks, and ship features that make the product feel alive and truly useful.
Skills & Requirements:
2–5 years building LLM-powered agents (LangGraph, CrewAI, ReAct, custom frameworks)
Strong Python skills + experience with tool calling, RAG, vector stores and evaluation
Bonus: familiarity with browser automation, self-hosted models or decentralized compute
Fast executor who loves shipping in ambiguity
Passion for agents that actually do real work (not just chat)
Salary: $160,000 – $230,000 USD base + meaningful equity (in the portfolio company) + full benefits + carry from Sirex network
Description:
Sirex.vc doesn’t only write checks — we actively help our portfolio companies recruit the best people on the planet. This AI Agent Engineer role is inside one of our fastest-moving startups building the next generation of autonomous agents. You’ll get direct support, intros, and operational help from the Sirex team while working on frontier technology that can change how the world uses AI.
High risk. Zero apologies.
Payment in Crypto
Sirex
Investment Analyst
Full time
Remote
Role:
Help the team find and evaluate early-stage startups. Search for promising projects, do quick market checks, prepare short summaries, track portfolio companies, and assist with basic due diligence.
Skills & Requirements:
0–2 years of experience (recent graduates or startup background welcome)
Strong interest in AI, crypto, and new technologies
Good at research, writing clear notes, and using spreadsheets
Organized, fast learner, and comfortable with uncertainty
English at upper-intermediate level
Salary:
$85,000 – $115,000 USD base + small carry + full benefits
Description:
At Sirex.vc we back crazy ideas in AI and decentralized tech. As Investment Analyst you’ll be right in the middle of the action — scanning hundreds of startups every week, learning how real venture works, and helping decide where we put money. Perfect first step into VC for someone hungry and smart. High risk. Zero apologies.
Help the team find and evaluate early-stage startups. Search for promising projects, do quick market checks, prepare short summaries, track portfolio companies, and assist with basic due diligence.
Skills & Requirements:
0–2 years of experience (recent graduates or startup background welcome)
Strong interest in AI, crypto, and new technologies
Good at research, writing clear notes, and using spreadsheets
Organized, fast learner, and comfortable with uncertainty
English at upper-intermediate level
Salary:
$85,000 – $115,000 USD base + small carry + full benefits
Description:
At Sirex.vc we back crazy ideas in AI and decentralized tech. As Investment Analyst you’ll be right in the middle of the action — scanning hundreds of startups every week, learning how real venture works, and helping decide where we put money. Perfect first step into VC for someone hungry and smart. High risk. Zero apologies.
Sirex
Operating Partner
Full time
Remote
Role:
Work side-by-side with portfolio founders to scale their companies at speed. Lead talent acquisition for critical roles, build operational systems and processes, shape go-to-market strategy, track key metrics, and support follow-on fundraising.
Skills & Requirements:
4–6+ years of hands-on experience in high-growth startups (previous Head of Operations, Chief of Staff, or founding team member strongly preferred)
Deep understanding of AI, decentralized infrastructure or developer platforms
Strong talent network and proven ability to recruit top technical talent
Exceptional execution skills and comfort operating in ambiguity
Data-oriented and systems thinker
Salary:
$175,000 – $245,000 USD base + significant carry + equity + full benefits
Description:
Sirex.vc doesn't just invest — we build alongside our founders. As Operating Partner, you will be the difference-maker for our portfolio companies, rolling up your sleeves to help them move faster and smarter than their competition. If you live for turning chaos into momentum and want to help create the defining companies of the next decade, this is your role. High risk. Zero apologies.
Work side-by-side with portfolio founders to scale their companies at speed. Lead talent acquisition for critical roles, build operational systems and processes, shape go-to-market strategy, track key metrics, and support follow-on fundraising.
Skills & Requirements:
4–6+ years of hands-on experience in high-growth startups (previous Head of Operations, Chief of Staff, or founding team member strongly preferred)
Deep understanding of AI, decentralized infrastructure or developer platforms
Strong talent network and proven ability to recruit top technical talent
Exceptional execution skills and comfort operating in ambiguity
Data-oriented and systems thinker
Salary:
$175,000 – $245,000 USD base + significant carry + equity + full benefits
Description:
Sirex.vc doesn't just invest — we build alongside our founders. As Operating Partner, you will be the difference-maker for our portfolio companies, rolling up your sleeves to help them move faster and smarter than their competition. If you live for turning chaos into momentum and want to help create the defining companies of the next decade, this is your role. High risk. Zero apologies.
Payment in Crypto
Sirex
Venture Associate – AI & Decentralized Infrastructure
Full time
Remote
Role:
Source, diligence, and close early-stage investments in AI-native technologies, decentralized protocols, developer platforms, and compute infrastructure. Work side-by-side with founders post-investment on strategy, hiring, product roadmap, and scaling operations.
Skills & Requirements:
2–4 years in venture capital, startup operations, or technical role (engineering/product background strongly preferred)
Deep understanding of AI models, blockchain infrastructure, open-source ecosystems, and compute markets
Proven ability to build founder networks and spot asymmetric opportunities early
Exceptional analytical skills, written/verbal communication, and comfort with high-uncertainty decisions
Self-starter who moves fast and doesn’t need hand-holding
Salary:
$150,000 – $220,000 USD base + meaningful carry + equity upside + full benefits
Description:
Sirex.vc backs visionary founders redefining the open digital economy with asymmetric, high-conviction bets. We move at startup speed and expect the same from our team. As Venture Associate you’ll be on the front lines hunting the next 100x opportunities in AI, crypto infra, and compute — while rolling up your sleeves to help portfolio companies win. High risk. Zero apologies. If you live for the thrill of early-stage tech and want to build the future instead of just funding it, we want to talk.
Source, diligence, and close early-stage investments in AI-native technologies, decentralized protocols, developer platforms, and compute infrastructure. Work side-by-side with founders post-investment on strategy, hiring, product roadmap, and scaling operations.
Skills & Requirements:
2–4 years in venture capital, startup operations, or technical role (engineering/product background strongly preferred)
Deep understanding of AI models, blockchain infrastructure, open-source ecosystems, and compute markets
Proven ability to build founder networks and spot asymmetric opportunities early
Exceptional analytical skills, written/verbal communication, and comfort with high-uncertainty decisions
Self-starter who moves fast and doesn’t need hand-holding
Salary:
$150,000 – $220,000 USD base + meaningful carry + equity upside + full benefits
Description:
Sirex.vc backs visionary founders redefining the open digital economy with asymmetric, high-conviction bets. We move at startup speed and expect the same from our team. As Venture Associate you’ll be on the front lines hunting the next 100x opportunities in AI, crypto infra, and compute — while rolling up your sleeves to help portfolio companies win. High risk. Zero apologies. If you live for the thrill of early-stage tech and want to build the future instead of just funding it, we want to talk.
Payment in Crypto