ERP Technical Application Specialist
Kuala Lumpur, Malaysia
Full time
Office
Compensation is not specified
Role
Software Engineer
Description
Our client, a renowned multinational company with operations in more than 90 countries, is in need of an ERP Technical Application Specialist to join the regional IT support team. This role holds great importance in providing support for the global Infor LN ERP systems of the company. The successful candidate will be responsible for offering both technical and functional assistance while collaborating with a diverse team of IT professionals globally.
Key Requirements:
- Proficiency in Mandarin language (spoken and written) is mandatory for effective cross-border support and communication.
- Previous hands-on experience working with Infor LN ERP is a prerequisite.
Responsibilities:
- Assess and enhance existing business workflows to identify areas where the ERP system can improve efficiency.
- Customize ERP solutions to align with the unique requirements of the business, covering design, implementation, and deployment phases.
- Conduct training sessions to empower staff in utilizing the ERP system proficiently.
- Provide continuous user support by resolving technical issues and addressing inquiries.
- Perform regular maintenance checks to ensure optimum performance of the ERP system.
- Collaborate with users and IT teams to strategize and implement system updates and enhancements.
- Maintain well-organized documentation of the ERP deployment process for future reference.
- Stay updated on latest ERP tools, upgrades, and industry developments.
- Recommend system enhancements or updates based on evolving business objectives and technological advancements.
Requirements:
- Prior experience in a role like ERP Technical Consultant, with familiarity in Infor LN being an advantage.
- Sound knowledge of major ERP platforms like SAP, Oracle, Microsoft Dynamics, or Infor LN.
- Strong analytical skills and problem-solving capabilities.
- Proficiency in technical writing and documentation.
- Practical experience with EDI, FTP, and batch file scripting or programming.
- Familiarity with IT service management tools such as TopDesk, ServiceNow, or JIRA.
- Comfortable with tasks like setup, configuration, and upgrade of SharePoint, oversight of user accounts and permissions, and offering technical assistance as required.
- Understanding of Infor LN system administration is beneficial.
- Excellent communication skills - verbal and written - along with the ability to work independently or collaboratively in a team setting.
Nice-to-haves:
- Exposure to various ERP systems and enterprise IT tools.
- Possession of ITIL or similar pertinent certifications.
- Experience in supporting large-scale ERP implementations or upgrades.
Skills Required

Nahclimited
Website
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Company size
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Location
United States
Description
Not specified