Fraud Risk Investigator

Hong Kong
Full time
Office
Compensation is not specified
Role
Legal
Description

About the Company:

At our organization, we believe in the transformative power of technology to shape the future. Since our establishment in 2017, we have been at the forefront of revolutionizing global systems with our advanced digital asset exchange, Web3 portal, and blockchain ecosystems. Our goal is to redefine the financial landscape by offering a wide range of sophisticated products, solutions, and trading tools to our users worldwide. Trust by over 50 million users across 180 countries, our platform is dedicated to empowering individuals to delve into the world of Web3. With a diverse portfolio of products, services, and relentless focus on innovation, we envision a future of inclusive financial accessibility driven by blockchain and decentralized finance principles.

We take pride in our culture of innovation, embracing diversity, and fostering inclusion. With a global team of over 3,000 employees, we believe that our commitment to diversity creates long-term value for our industry. Join us in shaping the future today!

Job Overview:

In this role, you will become an integral part of our Second Line Risk Management team, responsible for safeguarding the company against both internal and external fraudulent activities. This position is ideal for individuals with experience as police or intelligence officers.

Responsibilities

Internal Fraud Investigations:

  • Conduct thorough investigations into instances of internal fraud and security incidents within the exchange
  • Collaborate closely with risk, information security, legal, and compliance teams to mitigate fraud risks effectively
  • Analyze cryptocurrency-related fraudulent transactions and identify patterns and entities involved
  • Utilize transaction data and user activity insights to identify threats and potential risks
  • Conduct interviews with internal and external parties to gather evidence for investigations

Customer Account Takeover Investigations:

  • Investigate and address incidents of customer account takeovers or attempted takeovers
  • Develop and implement strategies to prevent future occurrences of account takeovers

Collaboration and Enhancements:

  • Work closely with law enforcement and regulatory agencies in Hong Kong, Malaysia, and Singapore to investigate and resolve fraud incidents
  • Act as a key liaison for inquiries and investigations from authorities
  • Leverage findings from fraud investigations to recommend and implement system and policy enhancements to prevent future fraud incidents
  • Advocate for continuous improvement in fraud prevention and detection mechanisms
  • Work effectively within a matrixed organizational structure and collaborate across departments

Requirements:

  • Prior experience as a police or intelligence officer
  • Strong knowledge of risk management, particularly in financial or cryptocurrency environments
  • Demonstrated expertise in conducting fraud investigations and collaborating with legal and compliance teams
  • Excellent communication and collaborative skills, including the ability to engage with internal teams and external agencies
  • Familiarity with regulatory environments in Hong Kong, Malaysia, and Singapore
  • Proficiency in analyzing cryptocurrencies and blockchain technologies

Preferred Qualifications:

  • Ability to effectively collaborate on cross-functional projects
  • Passion for blockchain and cryptocurrency

Benefits:

  • Competitive compensation package
  • Learning and development programs, including education subsidies
  • Team-building activities and events
  • Wellness allowances and comprehensive healthcare schemes
  • More perks to be disclosed during the interview process
Skills Required
Avatar
OKX
Company size
Not specified
Location
United States
Description
Not specified

More Full-time Jobs

Show more

Listing Business Development Manager (Crypto, Japanese Speaking)

Delhi, India
Delhi, India
Full time
Remote
About the Company:
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Listing Business Development to drive growth by leading end-to-end sales initiatives and strategic collaborations in the blockchain and crypto sector, while coordinating cross-functional teams and staying ahead of market trends through continuous research and industry engagement.
About the Role:
- Identify new business opportunities, expand and execute strategic partnerships
- Look for new listing sales opportunities in Blockchain and crypto space
- Manage the listing sales pipeline, from researching, sourcing, contacting, negotiating, converting and following up with clients
- Liase and coordinate with marketing, product, customer support and operations teams to ensure smooth delivery of products
- Assess and monitor key indicators of cryptocurrency projects and evaluating the effectiveness of partnership and campaign initiatives
- Monitor market trends and conducting R&D in the cryptocurrency market
- Participate in overseas exhibitions and events as required and network with potential business partners
Requirements:
Business level Japanese proficiency
Minimum 1 year of BD/sales experience in crypto/blockchain space
Familiar with cryptocurrency or blockchain technology
Experience in managing a team
Experience in crypto coins listing or general business development experience in the crypto industry
Capabilities of develop global customer relationships independently
Good relationship with team and cross functional communication skill
Ideal Candidate:
Have a good sense of cooperation and working with a team
Able to act independently and proactively
Experience in customer negotiation
29,167-43,167
Monthly
See details

Listing Business Development

City Of Manila, Philippines
City Of Manila, Philippines
Full time
Remote
About the Company:
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Listing Business Development to drive growth by leading end-to-end sales initiatives and strategic collaborations in the blockchain and crypto sector, while coordinating cross-functional teams and staying ahead of market trends through continuous research and industry engagement.
About the Role:
- Identify new business opportunities, expand and execute strategic partnerships
- Look for new listing sales opportunities in Blockchain and crypto space
- Manage the listing sales pipeline, from researching, sourcing, contacting, negotiating, converting and following up with clients
- Liase and coordinate with marketing, product, customer support and operations teams to ensure smooth delivery of products
- Assess and monitor key indicators of cryptocurrency projects and evaluating the effectiveness of partnership and campaign initiatives
- Monitor market trends and conducting R&D in the cryptocurrency market
- Participate in overseas exhibitions and events as required and network with potential business partners
Requirements:
- Business level English
- Minimum 1 year of BD/sales experience in crypto/blockchain space
- Familiar with cryptocurrency or blockchain technology
- Capabilities of develop global customer relationships independently
- Good relationship with team and cross functional communication skill
- Fast learner, hard worker and team player
Ideal Candidate:
- Have a good sense of cooperation and working with a team
-Able to act independently and proactively
- Experience in customer negotiation
- Business level Japanese
3,500-4,000
Monthly
See details

Chief Technology Officer (Japanese Speaking)

Singapore
Singapore
Full time
Remote
Job description:
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time Japanese speaking Chief Technology Officer to lead our engineering team.As frequent communication with Japan and Vietnam entities is required, this role will require Japanese language proficiency and will be fully remote at the moment.
– Formulate strategy and establish the technical vision for the business
– Preparation of specifications and design documents for product development
– Project management of the development process, including quality control
– Define and refine engineering workflows, tech architecture and infrastructure 
– Build, develop, lead a world class engineering team
Requirements:
– Experience as a CTO or in a similar technology leadership role in cryptocurrency exchanges or brokerage firms.
– Strong leadership capabilities – with proven success of building, developing and leading an engineering team
– Experience in development using Python, PHP and NodeJS 
– Project management experience
– Business level English
– Business level Japanese language skills (JLPT N2 and above) to communicate with Japan and Vietnam entity without need for translator
Ideal Candidate:
– Has project management experience
– Has experience as CTO or similar role in a startup
– Knowledge and interest in cryptocurrency
Project Frameworks and Languages:
– Backend: nestJS(Node JS), Laravel (PHP),Python
– Database: Redis, My SQL
– Frontend: Vue JS
– Mobile: React Native, Android Native, Swift
– DevOps: Git, CI/CD, Docker, Jenkins, GitLabCD
– Cloud: AWS
 
 
15,000-20,000
Monthly
See details

Korean Growth Lead

Full time
Remote
Roles & ResponsibilitiesSynFutures is looking to hire a Korea Growth Lead assisting the management of local communities. Responsibilities include:Foster strategic partnerships on a regional scale, with a particular emphasis on marketing partners, key opinion leaders (KOLs), media networks, and web3 ecosystem projects. Continuously analyze performance and provide valuable feedback to enhance collaborative efforts.Proactively expand the user base, token holders, and communities prioritizing localized growth.Strategize and execute marketing schedules and events, meticulously measuring their effectiveness and return on investment (ROI).Develop and manage online community channels to facilitate effective communication and engagement.Solicit user and community feedback, acting as a liaison between the product manager, tech team, and community to drive continuous product improvements.RequirementsBachelor degree or above.At least 2-3 years experience in blockchain, cryptocurrency, or financial services, with a focus in marketing or business development.Language: Native Korean + English proficiency preferred. Other languages like Mandarin and Japanese are a plus.Passionate about blockchain and DeFi. Independently minded and self-motivated. For more details, please read: https://synfutures.notion.site/korea-growth-lead
4,200-6,700
Monthly
See details

KOL Business Development

City Of Manila, Philippines
City Of Manila, Philippines
Full time
Remote
About the Company
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-Time KOL Business Development to join our team.
 
About the Role
We are seeking a dynamic and results-driven KOL Business Development to drive user growth and enhance brand visibility for our exchange. In this role, you will be responsible for identifying, engaging, and nurturing relationships with local KOLs, influencers, communities, projects, and strategic partners to promote our platform.
- Identify and build relationships with local KOLs/influencers/, communities, projects, and other potential partners to promote the exchange in order to achieve user growth.
- As a representative of the exchange, to build and maintain a good relationship with KOLs and marketing channels to achieve long-term partnership
- Be responsible for the execution and performance of KOL marketing strategy, track and analyze results, and make adjustments to ensure optimal performance and maximum ROI.
- Stay updated with local industry developments trends, conduct market research and create strategies when required
- Attend events as a representative of the exchange when required, expand network and bring in more leads for the exchange
 
Requirements:
- Experience as KOL BD in similar companies/markets
- Understanding of cryptocurrency
- Fluent in English
 
Preferred Qualification:
- Japanese speaking proficiency
3,800-4,000
Monthly
See details