Fraud Risk Investigator

About the Company:

At our organization, we believe in the transformative power of technology to shape the future. Since our establishment in 2017, we have been at the forefront of revolutionizing global systems with our advanced digital asset exchange, Web3 portal, and blockchain ecosystems. Our goal is to redefine the financial landscape by offering a wide range of sophisticated products, solutions, and trading tools to our users worldwide. Trust by over 50 million users across 180 countries, our platform is dedicated to empowering individuals to delve into the world of Web3. With a diverse portfolio of products, services, and relentless focus on innovation, we envision a future of inclusive financial accessibility driven by blockchain and decentralized finance principles.

We take pride in our culture of innovation, embracing diversity, and fostering inclusion. With a global team of over 3,000 employees, we believe that our commitment to diversity creates long-term value for our industry. Join us in shaping the future today!

Job Overview:

In this role, you will become an integral part of our Second Line Risk Management team, responsible for safeguarding the company against both internal and external fraudulent activities. This position is ideal for individuals with experience as police or intelligence officers.

Responsibilities

Internal Fraud Investigations:

• Conduct thorough investigations into instances of internal fraud and security incidents within the exchange
• Collaborate closely with risk, information security, legal, and compliance teams to mitigate fraud risks effectively
• Analyze cryptocurrency-related fraudulent transactions and identify patterns and entities involved
• Utilize transaction data and user activity insights to identify threats and potential risks
• Conduct interviews with internal and external parties to gather evidence for investigations

Customer Account Takeover Investigations:

• Investigate and address incidents of customer account takeovers or attempted takeovers
• Develop and implement strategies to prevent future occurrences of account takeovers

Collaboration and Enhancements:

• Work closely with law enforcement and regulatory agencies in Hong Kong, Malaysia, and Singapore to investigate and resolve fraud incidents
• Act as a key liaison for inquiries and investigations from authorities
• Leverage findings from fraud investigations to recommend and implement system and policy enhancements to prevent future fraud incidents
• Advocate for continuous improvement in fraud prevention and detection mechanisms
• Work effectively within a matrixed organizational structure and collaborate across departments

Requirements:

• Prior experience as a police or intelligence officer
• Strong knowledge of risk management, particularly in financial or cryptocurrency environments
• Demonstrated expertise in conducting fraud investigations and collaborating with legal and compliance teams
• Excellent communication and collaborative skills, including the ability to engage with internal teams and external agencies
• Familiarity with regulatory environments in Hong Kong, Malaysia, and Singapore
• Proficiency in analyzing cryptocurrencies and blockchain technologies

Preferred Qualifications:

• Ability to effectively collaborate on cross-functional projects
• Passion for blockchain and cryptocurrency

Benefits:

• Competitive compensation package
• Learning and development programs, including education subsidies
• Team-building activities and events
• Wellness allowances and comprehensive healthcare schemes
• More perks to be disclosed during the interview process